J.S. Tree Service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
The job extended into drainage and gutters as well as tree removal, and the cost for everything was a bit more than I had planned on. There was a bit of high pressure, but the guys did a great job and were done in 2 1/2 days. In spite of the increased cost, I am pleased with the quality of their work and their efficiency. J S Tree Service costs a little more, but I am glad that I hired them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$21,000
Jamie B.
12/2021
2.5
I will never agree to pay for an estimate in the future. They have a preliminary quote over the phone, then showed up for a fee and raised their quote. Then after starting the work they wanted to raise the price again even though they made a site visit and we had a written contract. Then they dropped a branch on the power line to my house and wanted me to pay for the repairs. They also left debris in the backyard after agreeing to remove it. The only reason they were not a 1-star is they did repair the power line, although it took a week.
Rating Category
Rating out of 5
quality
2.5
value
3.0
responsiveness
3.0
$1,782
Veronika B.
11/2021
4.0
They did a good job. I had to have them return to complete some things but everything was handled with promptness and efficency as soon as I contacted them! Great customer service by the Project Manager!
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
$5,300
Derrick D.
11/2021
0.5
Had an appointment scheduled for a quote between 11-12. At 11 am the day of the appointment someone called and said they wanted to talk about my project and asked if I had pictures of my trees because he was coming from Sugarland. I said this should have been done before my appointment not the day of. Needles to say no one showed up from J.S for the quote and I wasted a time from work.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Rob H.
11/2021
5.0
Great job I like them I will use them again they're great thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Todd C.
10/2021
4.0
Quick and efficient service. Very accomodating.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Stephen H.
10/2021
0.5
My experience with JS Tree was one of the worst experiences Ive had as a customer. I cannot recommend using another company enough. I clearly told them what my budget was. They provided a quote that was slightly over but it was a project I needed to get done. The quote did not include Materials so I asked the representative for a ballpark and was told, a couple hundred dollars. In the end, they charged over $4,000 just for materials that I had no knowledge of until the project was complete. Beyond being scammed, scheduling was unprofessional. Two weeks went by with little to no communication unless I contacted them. Information and updates were never provided unless I reached out to them. They completed the project while I was out of town. I returned home to a damaged yard, a neighbor upset because their yard was damaged, but a completed job.
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
1.0
$10,000
Robert D.
10/2021
4.5
Excellent service and super nice
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Carlos P.
09/2021
5.0
Great Service, very professional and reasonable prices. Highly recommend!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Mike R.
09/2021
4.5
customer recived the assistance from home advisors pro.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Kathy S.
09/2021
5.0
WOW ! Awesome , They removed a large that 6-8 inches from the house . Wow what a great job they did , it was a small space that they had work in , but the crew got in and got the job done . No damage to my house , fence , yard or to the house next door. Clean up , clear up BAM ! Job done in 3 1/2 hours it was awesome. YES hire them you will not regret it , they are the Tree Pros. K. Solis
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,400
Lisa S.
09/2021
5.0
J.S. Tree Service helped me and my husband when we lost a pear tree during Hurricane Nicholas. They â rushedâ service to us in order to get the tree removed before forecasted weekend thunderstorms. While they were here, we had them trim back 2 large oak trees in our front yard. They crew was very helpful and professional and we were very pleased with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,600
AL NORRIS J.
09/2021
5.0
Great price & great quality work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$950
Ossie R.
09/2021
5.0
The crew was crazy fast and really professional. I will have the out again for my next yard project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,500
Rhonda H M.
09/2021
5.0
provided detailed responses
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Wyatt D.
08/2021
1.0
J.S. Services is not a professional company, French drains they were going to install requires permits from the city for the digging that was required and they said they did not need one. Calling the city of Missouri City they said permits were required and had they followed through with the digging we would have been in violation and subject to fines.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Benito E.
08/2021
4.5
Very good finished within a day and left the site clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
$3,500
Melvin S.
08/2021
5.0
Very Professional, efficient and fast. Cleaned up behind themselves, left yard looking great after cutting down the trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Joyce S.
08/2021
1.0
I usually donâ t write negative reviews however, I felt compelled to write this review to warn others of my experience with JS Tree service. Some of my negative dealings with this company can not be attributed to them because I should have made different choices but with that being said, their prices are outrageous and their â salesmanâ is very skilled at making you question what you know. They DO NOT call you 24 hrs in advance of them showing up as promised. I wanted to review what I wanted done (changed my mind from removing the tree to wanting it to be â topped offâ ) and called them but never got a call back. I feel like they removed my healthy tree ( my fault by not standing my ground) but thought they were the experts. They also did not do a good job cleaning up the debris . Lesson learned.
Rating Category
Rating out of 5
quality
3.0
value
0.5
responsiveness
1.0
$2,600
Lesa R.
08/2021
3.0
I have two very old (90 yrs) and very large pecan trees that I want to keep alive as long as possible. The J.S. crew did fabulous work with trimming and shaping. However, I felt the guy who gave the estimates was way over pricing me. I did call two other top rated companies after my trees were trimmed to get opinions and estimates. Both companies estimates to trim and/or removed my pecan tree, if necessary, was thousands less. The arborists from the other two companies not only gave much lower estimates, they were more focused on keeping my pecan trees alive and healthy.
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
4.0
Yes, I recommend this pro
Jacqueline J.
08/2021
5.0
Very professional and I appreciated the honesty about what i needed to do with my trees. Will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$1,400
Tom J.
07/2021
1.0
I hired J.S. Tree Service for landscaping and tree service the Representative surveyed the job and told me it would take 2 days at $3249.00 per day to do the job. They took 1/2 day and did not complete the job. I was shocked when I received the invoice it was $3249.00 x 2 when they had only worked 1/2 days . I called the office to complain the secretary said I had to talk to the **Program Manager** who NEVER returned my call
Rating Category
Rating out of 5
quality
2.5
value
1.0
responsiveness
1.0
Misty K.
06/2021
3.0
The initial talks were great. Based on the type of work I needed, I decided to hire them for 2 full days. I was supposed to be called the day before but never received the call. They showed up about 7 am on a Saturday to trim my trees. They finished in a couple hours and left before starting the other work. There was a delay before they came back out due to the weather, my sod was installed and they didn?t touch the flower beds. I spoke with someone after and was assured they?d be back but its been over 2 weeks and I feel it could?ve been completed the first day.