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Home Depot

Carpet Sales and Installation, Garage Doors, Doors,

About us

We're here to help you do more. Provide the know-how you need. Give you the resources to get it done. Unleash the doer in you.

Services we offer

Appliances, bath, building supplies, electrical, electronics, fencing, flooring, furniture, garden center, heating & cooling, holiday, home décor, home fitness & recreation, kitchen, lighting & fans, outdoor living, outdoor power equipment, paint sales, plumbing supplies, power tools, storage & organization & value center

Reviews

4.112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
8%
3
17%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
4.2
professionalism
4.2
responsiveness
4.3
punctuality
4.4
Showing 1-12 of 12 reviews

Shazia V.
07/2015
4.0
carpet installation
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$900

Cindy C.
02/2015
3.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro

Geneva D.
06/2013
2.0
water heater repair
  + -1 more
They came out and they told me they would have to install some other piping and I had determined before I made the purchase that I needed a short water heater instead of the regular height, I needed the shorter one which is what I ordered. So they told me that and it was very expensive for them to install it and then install this new piping so I asked if they could leave the water heater and they said no and so they just took everything and left and then I bought it through someone else and had it installed. My other experiences were okay, with the store had been fine. The water heater itself wasn't bad but then with the installation and they were using a contractor and that's the contractor they've used, and this was the location, I think it's called Vickinson Road in Houston, it's in south-eastern area 'cause sometimes you go by the areas because I guess they use different contractors for different areas. I didn't have any service, I thought they brought the wrong one because the other person that installed the short one didn't. And I tried to give him the tall one when he went to get the short one that I've ordered, that's why they probably had the wrong one when they came out before.
Description of Work: The only service I used is Home Depot, it was a water heater installation and that didn't go well. I think they didn't bring the right thing, not for anything else but that was a few years ago. I went in the store and apparently they'll going to install it for you, you can't even buy it in the store, you have to buy it in the installer which is really weird. I called the installer and I think I may have been and it dawned on me later that that might have been what happened.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
punctuality
5.0


Rosemary C.
05/2012
5.0
carpet installation
  + -1 more
They were very good and efficient. We didn't use them because we couldn't decide whether to have hardwood floors or carpets. They followed up on the quote. The guy who came out to measure was efficient. He turned up when he was supposed to. I told them that I needed to wait a while and they didn't pester me about it after that.
Description of Work: We got a quote for new carpets.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane M.
06/2011
5.0
house painters
  + -1 more
They did a good job. They started and finished when they said would.
Description of Work: They repainted the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5,000

02/2006
5.0
garage doors
  + -1 more
The worker was pleasant enough, he did a good job of installing the controller and we haven't had any problems since. He came when he was supposed to. We chose this Home Depot because they're right around the corner from us. It took about a half hour to install.
Description of Work: After buying an outdoor garage door control, they came and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DORIS L.
02/2006
5.0
carpet installation
  + -1 more
I am very pleased with the work that Home Depot did on my new enclosed patio. I bought a new storm door and carpeting for the patio from them, they sent out service people to do the installation work. The men that did the work did a great job with no problems at all. The glue that was used on the carpeting was very strong smelling and took about a week to go away. I have used Home depot for a lot of things over the years and they always send out good people to do there work.
Description of Work: I bought indoor and outdoor carpeting for my patio, and Home depot sent someone out to install it. Home depot also installed a new door in the patio, as I was not pleased with the one that was there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

12/2005
5.0
garage doors
  + -1 more
Home Depot answered my call promptly and followed up readily with an estimate and service call. They were very reasonable with their prices and were able to explain the specific reason for codes and warranties. The service call was scheduled as soon as a day and time were set. The technician was on time. He took off the old opener and installed a new one. He cleaned up any mess and did a great job.
Description of Work: Home Depot installed a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott W.
12/2005
2.0
remodeling
  + -1 more
Terrible! That is the only word to describe the service. The people were late, the timing was off, and the work was horrible! I think they actually subcontract out to people, but I am not sure. I have heard this from a few other people. Whoever was subcontracted they need to get rid of them. I was very upset with the whole situation. I would possibly hire them again if I knew who they were going to hire the work out to, because I like Home Depot.
Description of Work: Home Depot did some remodeling in my home- just little odds & ends. They painted, did some repairs, & put up insulation.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$4,000

12/2005
5.0
ceiling fans
  + -1 more
We purchased a ceiling fan from them, and they hired Frank Garza to install it for us. The fan was huge and even came with a remote control. The worker was polite, professional and called ahead to make sure we were there and that it was okay for him to come out. He installed it himself and was reasonably priced.
Description of Work: Home Depot installed a ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

12/2005
5.0
garage doors
  + -1 more
Home Depot sent people out one day after I called. They were very busy with storm damage all over the Katy area. They repaired the opener and reprogrammed the control boxes we use to open it. The job was done in one hour and done well. The door opens quicker since the repair job, as apparently some contacts were slightly eroded.
Description of Work: Home Depot repaired the garage door opener after a lightning strike hit the garage during a storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

12/2005
3.0
doors
  + -1 more
It took them 4 hours to complete the work. They made mistakes on measurements for the doors, then corrected the mistakes and installed the doors. The quality of the work wasn't what I expected, but it was okay.
Description of Work: Home Depot made a service call to install a new back door & patio door.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

    Contact information

    1111 N Fry Rd, Katy, TX 77449

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Garage Doors,
    Doors,
    Exterior Painting,
    Ceiling Fans,
    Water Heaters,
    General Remodeling,
    Hardware & Home Improvement Stores,
    Marble and Granite,
    Water Coolers,
    Windows,
    Water Filtration and Softening

    FAQ

    Home Depot is currently rated 4.1 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Home Depot does not offer free project estimates.
    No, Home Depot does not offer eco-friendly accreditations.
    No, Home Depot does not offer a senior discount.
    No, Home Depot does not offer emergency services.
    No, Home Depot does not offer warranties.
    Home Depot offers the following services: Appliances, bath, building supplies, electrical, electronics, fencing, flooring, furniture, garden center, heating & cooling, holiday, home décor, home fitness & recreation, kitchen, lighting & fans, outdoor living, outdoor power equipment, paint sales, plumbing supplies, power tools, storage & organization & value center

    Contact information

    1111 N Fry Rd, Katy, TX 77449

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM