A1 Pool Solutions and Cleaning Services LLC

Horrible unskilled job will cost me more to fix their mess. They send a guys first day of work in 15 Years to set tile crooked without thinset. My grout is tan and they used a bright fn White that I have to remove the tile and redo. What a fn mess and joke of a pressure washer. Never use them and screw Angi. These guys should have 0 or negative stars for their damages.

Love it Does a really good job ?

Did a great job cleaning our pool

Very knowledgeable and always makes sure pool is crystal clear

We hired this company to get rid of the algae outbreak and Hector charged a one time fee of $200 to do a one time treatment. He came and sprayed down the filters and put shock in my pool and then sent his guys back to add more shock and brush. After 3 visits the algae is still there and the pool isn?t cleaned. When I expressed that I didn?t feel comfortable paying in full for a job that wasn?t complete, Hector said ?f**** you? and hung up the phone in my face. Hector is extremely unprofessional, unreliable, and untrained. His business is a few guys in a truck who cannot even communicate in English with no tools to complete the job. Never once did I see them pull out a vacuum. I sent him the payment because I don?t want someone to become violent because it seemed like he might, but at the end of the day, my pool is still green, stuck to the walls and the stairs. What a joke of a human being and a horrible company. Do not hire this company no matter what price he quotes you. Protect yourselves from this horrible behavior. Communication is absolutely horrendous and does not follow through on quotes or promises. Beware!

Unreliable quality and service

We hired A-1 pool solutions to drain and acid wash our pool. We were told at 10am on Thursday that he was going to get his pump and he would return in 30 minutes to an hour. At 1230 he called me to tell me his guy will be at our house within the hour. Then at 2pm he texted me to tell me his guy is 45 minutes away. His guy finally showed up a little after 3pm dropped the pump and left even though his hose barely made it to the driveway. Friday morning at 8am his guys showed up to pressure wash the pool before the acid wash. The equipment they were using was not powerful enough to adequately clean the pool. The excuse I was given was they're just stains. He called his guy over to demonstrate that the stains will not come out and to his surprise the stain came out. This is at 2/3 in the afternoon. His guys stayed working until about 6/630 on Friday and the streaks(stains) were still present in the pool. Once our pool filled up he was going to return to balance our water. He doesn't show up or even call. I called him to find out when that was going to happen on Monday, he didn't answer the call. I sent him a text to find out when he was going to balance our pool. He said he is going to send a guy tomorrow (Tuesday). Tuesday comes and goes and I don't even get a courtesy call or text. I called Wednesday morning and all I get are excuses but he's going to send a guy later. I cannot recommend A-1 Pool Solutions to anyone else. He bragged about being the cheapest in Katy. Listen, you get what you pay for with this guy. His work falls in the "less than desirable" category. He never fixed our pump issues and never camp back to balance our water. His worker showed up, threw acid and shock in the pool and never returned. How do you say he does terrible work without actually saying he does terrible work? If I had to do it all over I probably would have done it myself. This is how they left my driveway and somehow 1 of my jets is mysteriously missing the head.

Hector is amazing, professional and talented. We have been doing business with him for 3 plus years with excellent results!

Easy to work with and very reliable

I was notified every time there would be a pool cleaning. I was also sent pictures and notified what happened during each cleaning.

He was very professional! Great job in maintaining my pool and I really rely on him in keeping my pool clean!