Verizon

Internet Service, Phone Service - Landline, Phone Service - Cellular,

About us

Cost is determined by the job.

Services we offer

Internet services, telephone & wireless services.

Amenities

Free Estimates
Yes

Reviews

3.960 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
27%
3
7%
2
7%
1
17%


Rating CategoryRating out of 5
quality
3.9
value
3.8
professionalism
4.0
responsiveness
3.7
punctuality
3.6
Showing 1-25 of 60 reviews

Dawn M.
11/2016
4.0
internet service
  + -1 more
We've had a few problems but they were resolved right away. I can recommend their services.
Description of Work: I get my high-speed internet from them

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
09/2015
4.0
cell phone service
  + -1 more
I would give them a B based on reception.
Description of Work: They provide cell service.

Rating CategoryRating out of 5
quality
4.0

Yes, I recommend this pro

Shimbi T.
04/2015
4.0
cable tv service, landline phone service, internet service
  + 1 more
Check the channels you want and make sure they have it in the bundle.
Description of Work: I use them for TV and internet. I returned the old box at FedEx station.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Peggy G.
04/2015
5.0
cable tv service, cell phone service, landline phone service, internet service
  + 2 more
It is pretty average, there is nothing special. We have a home phone but we don't answer it. It was just cheaper. We got rid of it and then the triple play was cheap so that was why we got it. Their responsiveness is pretty good.
Description of Work: I use Verizon for cellular phone, landline phone, cable TV and internet services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ROBERT B.
11/2014
4.0
cable tv service, landline phone service, internet service
  + 1 more
They do a good job. We had a problem with the Internet and two days later a gentlemen came and checked it out. He showed us what we had to change and he did a good job. We had cable until 6 years ago. I told my wife when a competitor comes along we are changing because I don't like the way cable operates. We are very satisfied that we did this in fact the cable guy comes by about every 3 to 4 months asking if we want to comeback.
Description of Work: I have Internet, TV And home phone.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul S.
03/2014
5.0
internet service, cell phone service, landline phone service
  + 1 more
The service is great and I have never had a problem. They are very good even on prices when compared to others. The cell phone bill is about $140 and the internet with home phone is about $55.
Description of Work: I have Verizon for cell phone, internet and home phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Pete R.
03/2014
5.0
cell phone service
  + -1 more
Most of our family members also use Verizon so being in touch with them through calls makes it cheaper. I rarely experience loose calls and dropped calls with Verizon. My experience with them has been very good.
Description of Work: Verizon is our cellular telephone service provider. It has an unlimited call, text message and data service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

A B.
11/2013
5.0
cell phone service
  + -1 more
I have unlimited calling, unlimited text and 2 gigabyte of data. I don't really lose calls. I'm happy with their services. They are good when you go to their stores.
Description of Work: Verizon is my cellular phone service provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

ROBERT B.
11/2013
5.0
internet service, cable tv service, cell phone service, landline phone service
  + 2 more
It's good but they're getting expensive. I get good coverage where I'm at.
Description of Work: Verizon is my cellphone, landline, internet, and cable service provider.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$300

Ron D.
11/2013
4.0
cable tv service
  + -1 more
Provide cable. Had to ask my retired dad to sit around and wait for the install. Wish the channels were ala carte. We have a bunch we never use.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$110

Russell W.
09/2013
4.0
internet service, cell phone service, landline phone service
  + 1 more
The internet service was good but in the past we had slow downs. Our phone service has been satisfactory. The service is fine and reliable. I'm happy with the service that they're providing me.
Description of Work: I used Verizon for phone and internet service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$310

Barbara J.
09/2013
5.0
internet service, cell phone service
  + 0 more
Verizon provided one on one service, the salesman took us from the beginning to the end, and he explained everything.
Description of Work: I use Verizon for cell phone and Internet services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rosemarie D.
09/2013
4.0
cell phone service, landline phone service
  + 0 more
We lose phone calls on one phone but I have a little different phone. My thing's okay. With the other phone, it has problems within the house. I really don't like the price on my landline. I would consider using Verizon in the future.
Description of Work: Verizon is my cellphone provider. We have a landline and a cellphone through them. I have data only in one phone. For the landline, we have the Caller ID and call waiting features.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Chris S.
06/2013
5.0
voice mail, internet service, cable tv service, landline phone service
  + 2 more
The internet service is pretty good in the house. We don't usually have any problems with it. I'm not really happy with their voice mail for my home phone so I just use an external recorder instead. Their television service is good, I'm happy with it. They do fix things when they need to be fixed, so their service is good.
Description of Work: We use Verizon for our internet, home phone, and our television services.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$220

Jusyin M.
05/2013
5.0
internet service, cable tv service, cell phone service, landline phone service
  + 2 more
Their service seems to be working. My wife deals with those stuff and I just watch TV.
Description of Work: We get our cable, phone and internet services from Verizon.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ernest T D.
02/2013
3.0
tv antenna, internet service
  + 0 more
We had no problem with the internet. But for the TV there were three problems. First the guy went to a wrong house, second they never showed up and on the third the directions coming from the office screwed out. If you deal with them you need to nail him down. Make sure to make a follow up call and give instructions clearly because they have too many people to deal with.
Description of Work: I use Verizon for their internet and TV antenna services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro

Anthony P.
07/2012
5.0
cell phone service
  + -1 more
I communicate with them online. The quality of their service and their pricing are good. They are professional.
Description of Work: For cellular phone services, I use Verizon. I have been using them for 10 years and have multiple lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$101

Pearce L.
07/2012
5.0
cell phone service
  + -1 more
I have been using them for about a year. I usually communicate with them in the store. I always want to pay less. The guys in the store are pretty good.
Description of Work: I use Verizon as my cell phone provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$117

Crew S.
07/2012
4.0
landline phone service
  + -1 more
I can say that we are happy with it.
Description of Work: We have Verizon for our phone services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$240

Mary N.
07/2012
5.0
internet service, cable tv service, landline phone service
  + 1 more
In terms price it all depends on what I get and it's not bad for what I am getting. I would tell others that I have no problems with the services and I love it. I love the pictures, I like them better than another company and I thought that the other company was the best. When Verizon knocked on my door one time I started screaming fire which was funny and the guys were looking at me and I said sorry and that was just a joke. I said when our cable went out and I said I couldn't get my cable back on then somebody said try Verizon and I tried it and I'm so glad I did. I would stay with Verizon right now because that is the one that works for me.
Description of Work: I use Verizon for cable, phone and internet service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

john G.
06/2012
3.0
internet service, cable tv service, landline phone service
  + 1 more
The internet speed is good. They have the NFL channel. The customer service is not good.
Description of Work: I have my television, the internet and my phone with them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$220

Raymond O.
06/2012
5.0
internet service, cable tv service, cell phone service, landline phone service
  + 2 more
I get discount because I work for the government. I spent $123 a month for my cell phone bill and about $144 a month for landline services. I have four boxes for the TV; I have every channel known so I got a good deal with that price for two years. I would recommend them. I would even get a $50 rebate if I refer somebody to Verizon who would use their services. They have never had to come out to the house for any service yet.
Description of Work: I use Verizon for cell phone, land-line, TV, and internet services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$267

Christine J.
06/2012
5.0
landline phone service
  + -1 more
I think at that time they were the only ones that we could use in this area when we moved in 1999.
Description of Work: I have been using Verizon for my landline service since 1999.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
06/2012
2.0
landline phone service
  + -1 more
I don't really like Verizon. The service isn't very good. I have Vonage in the bedroom and it's way better. It's also a lot less expensive.
Description of Work: I have Verizon landline phone service in my home.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$130

Pamela W.
05/2012
4.0
voice mail, cell phone service
  + 0 more
The price and quality are good. The responsiveness, punctuality, and professionalism are okay. I will use them in the future.
Description of Work: I use them for two cell phones and voicemail services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2
    • 3

Contact information

7979 N Beltline Rd 2nd Fl Center, Irving, TX 75063

www22.verizon.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Internet Service,
Phone Service - Landline,
Phone Service - Cellular,
TV Service - Cable,
Voice Mail,
TV Antenna,
Phone Wiring

FAQ

Verizon is currently rated 3.9 overall out of 5.
Yes, Verizon offers free project estimates.
No, Verizon does not offer eco-friendly accreditations.
No, Verizon does not offer a senior discount.
No, Verizon does not offer emergency services.
No, Verizon does not offer warranties.
Verizon offers the following services: Internet services, telephone & wireless services.

Contact information

7979 N Beltline Rd 2nd Fl Center, Irving, TX 75063

www22.verizon.com