VERIZON

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It is going well so far.

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My cell phone is with Verizon so I did not get it in a bundle. I could not get the phone in with the bundle. I have an IPhone and I went in to get it serviced. We went with them and periodically we would get a special rate.

The cost of service continues to increase and now they are wanting more money to send out equipment that works. We have to use a remote from our living area in the Master bedroom. When our contract is up, we'll look for other service options that are less costly or provide a better level of service.

Everything is going well

Their TV record menu is slow and getting slower. Worst of all, they listed our phone number, which we have had for more than 40 years, as the local hospital, for reasons they can't explain, and can't seem to fix it. They are not concerned, basically, because they are not the ones getting calls in the middle of the night. Once it was posted on the web, it went into a loop. They act like a monopoly. Fortunately, they're not, so we'll be finding another provider.

In our area that is who is available for Internet.

I have incomplete service since 7/15/2011. Verizon does not response to help fix the problem. They bill you anyway. I don't know if other providers are better or worst. I can definetly say that Fios is better the worst. They don't care all they want to do is send new boxes. After install 6 new boxes when do they wake up and think that maybe that is not the problem. They are not customer service reps that THINK.

They fixed the problem with my cable, but the only problem that I really have with them is communication.

Our experience with Verizon last month is that our internet was not working. I had problems with the internet but they resolved it. They were very professional. They were pretty fair considering the price.

They have been great. They're awesome.

.They bundle services with my internet connection and tv service. I am very satisfied with their prices and the service I receive from them.

I use them because they are one of the three providers that are out here. I can't stand them because a couple of months I had a problem and they still haven't resolved it. I would not recommend them and I would advise people not to use them. They have just one problem after another and most of the services that I am paying for do not work on my TV. The quality is poor and the wait time to get in touch with them is very bad. I wouldn't want to continue using them in the future and if something better comes along, I will switch.

We are very happy with them. I would mark them down on customer service and responsiveness.

I have been using them for 5 years. The experience is just fine.

After their service picks up, it beeps twice to let me know that I have a call. I have never had a message mess up or any problems. I have used them for about 10 years.

I am satisfied with the services provided. I have had no problems.

They provide good service. They've been punctual with any needs that I've had.

We have internet service, landline service and voice mail with Verizon. I spent about $200 a month with them. Their prices are competitive. I am very satisfied with them.

They are very good. I haven't had to call them up and complain about anything. I frequently had a problem with the phone line on a couple of different things. I call them up, and they run a test. They have very good diagnostic equipment and one time they said the problem was at the house. They asked me if I could reset the line in the box outside the house. I said, "No." I didn't know how to do it, so they told me what to do. They walked me through on my cellphone and stayed on the phone with me while I went out and did everything. That took care of the problem.

SPOKE WITH A REPRESENTATIVE ON THE PHONE. THEY SPENT AT LEAST THIRTY MINUTES WITH ME ON THE PHONE GOING OVER WHAT I WOULD NEED. THEY SENT ME A SELF INSTALL KIT. THE SELF INSTALL KIT WAS THE EASIEST I HAVE EVER SEEN OR USED. IT DETAILED EVERY STEP AND INCLUDED DIAGRAMS AND PICTURES OF EACH PIECE OF HARDWARE. THE SERVICE HAS BEEN VERY RELIABLE AND TROUBLE FREE. THE PHONE SUPPORT AND SALES PERSONS WERE EXTREMELY FRIENDLY. MOST OF THE TIME YOU CAN NOT CHOOSE WHO YOUR DSL PROVIDER IS, BUT GIVEN THE CHOICE I WOULD SELECT VERIZON OVER THE OTHER TWO MAJOR PROVIDERS I HAVE USED IN THE PAST.

ADDED VOICEMAIL TO OUR STANDARD PHONE PACKAGE. RELIABLE SERVICE THAT WORKS GREAT. CALLS GO TO VOICEMAIL AUTOMATICALLY IF WE ARE ON THE PHONE.