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TURBO-TEC

4.5(
4
)

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

... +2 more

About us

FAMILY OWNED & OPERATED. ADDITIONAL EMAIL: NEALSTOUT6079@MSN.COM.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL & COMMERCIAL TILE & GROUT CLEANING, CERAMIC & PORCELAIN TILE, ITALIAN QUARRY TILE & NATURAL STONE, BRICK & CONCRETE, GARAGE FLOORS, POOL DECKS/PATIOS, POWER WASHING HOUSES/RVS/FENCES, CARPET & UPHOLSTERY CLEANING, AREA RUGS.

Services we don't offer

SHOWERS, REGROUTING, TILE AND GROUT REPAIRS, TILE AND GROUT INSTALLATION, CARPET STRETCHING, CARPET REPAIRS.

Amenities

Free Estimates
Yes
Senior Discount

yes

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

4.54 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
50%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-4 of 4 reviews
Eric K.
10/2009
4.0
carpet cleaners, ceramic tile
  + 0 more
It was a decent experience. They were friendly, however, the cost was high.
Description of Work: Cleaned carpet and tile floors - sealed grout. The degree of cleaniness was mediocre and the total cost was quite high for my liking.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,000
Response from TURBO-TEC
We enjoyed working for the members. Our pricing was the same as quoted over the phone and in person. We gave the member our itemized quotes for tile & grout cleaning, grout sealing, carpet cleaning, and carpet protection giving him multiple options to select and he chose them all with no sales pressure. Originally, our appointment was to give him a free estimate to think over for a future appointment but after providing him the quote, he asked us to stay and begin work immediately. We discounted this size of a job compared to other companies pricing for the same work as we do for all Angie's List customers. He seemed to be pleased with our work before submitting payment and prior to us leaving.
Alicia M.
04/2009
4.0
carpet cleaners
  + -1 more
When he cleaned my carpet, it wasn't really a deep cleaning, more of a surface cleaning. It looks the same. We had 1 major stain in the carpet, and I don't know if he even attempted to remove the stain. Also, I feel like the didn't thoroughly clean my tile because the spots were still there when he finished cleaning it. It's like he just sealed the tile.
Description of Work: I have a 3,600 square foot home and he cleaned my whole carpetand tile in 2 hours with a two man crew. I felt like they did a rush job. They added scotchgaurd-teflon. They cleaned and sealed my tile in the bathroom, entrance to bathroom, and 1 entrance area. I called him back the next day and he was very professional. He have me a free bottle of carpet stain removal.
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$550
Response from TURBO-TEC
We appreciate this member's honest comments regarding our performance, and we were happy to have the opportunity to work for her. The carpet and tile were both cleaned with our deep steam cleaning processes. Both floors were mainly in need of a good maintenance cleaning because the grout and carpet were in very good condition before we started. We didn't rush the job, the house was empty, preswept and vacuumed, and 2 - 2.5 hours is average time to complete this type of job with a highly experienced 2 man crew, plus the advantage of excellent professional equipment to utilize. In our professional opinion, we thoroughly cleaned the tile and grout before sealing it. There was 1 major deep set spot on light colored carpet that could not be removed 100%. It was created by water overflowing from a potted plant over time and it not only stained the carpet, but the carpet backing and padding underneath, which creates "wicking" when steam cleaned bringing the stain back to the surface. We immediately tried again to remove it the following day at no charge per the customers request. The customer watched as we attempted to remove it and we were explaining our process as well as the cause of the deep stain and how a repair would be required. Although the carpet appearance did not change much because of the excellent condition of the carpet, we removed a lot of deep set soil throughout. Again, we sincerely appreciate Alicia's ratings and commentary and would love an opportunity to clean for her again!
DEBORAH G.
08/2008
5.0
floor cleaning
  + -1 more
Excellent! I called them on Friday to make an appointment. They arrived on Saturday AM as promised. They completed work in less than 2 hours. The finished product exceeded my expectations. They were very polite and professional.
Description of Work: They cleaned our limestone patio and pool deck. Approximately 1200 sq. feet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
DONNA S.
07/2008
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Great experience. Arrived on time and performed job in a timely manner. They were very professional. Tile was cleaned to my expectations and then some. I also had them steam clean the carpet in two rooms with excellent results. My tile floor looks brand new!
Description of Work: Tile and grout cleaning and grout sealing. Carpet cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$378

    Contact information

    1226 N. BELT LINE RD., Irving, TX 75061

    www.TheTurboTec.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Ceramic Tile,
    Pressure Washing,
    Upholstery Cleaning

    FAQ

    TURBO-TEC is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    TURBO-TEC accepts the following forms of payment: American Express,Check,Discover,MasterCard
    Yes, TURBO-TEC offers free project estimates.
    Yes, TURBO-TEC offers eco-friendly accreditations.
    No, TURBO-TEC does not offer a senior discount.
    Yes, TURBO-TEC offers emergency services.
    No, TURBO-TEC does not offer warranties.
    TURBO-TEC offers the following services: RESIDENTIAL & COMMERCIAL TILE & GROUT CLEANING, CERAMIC & PORCELAIN TILE, ITALIAN QUARRY TILE & NATURAL STONE, BRICK & CONCRETE, GARAGE FLOORS, POOL DECKS/PATIOS, POWER WASHING HOUSES/RVS/FENCES, CARPET & UPHOLSTERY CLEANING, AREA RUGS.
    SHOWERS, REGROUTING, TILE AND GROUT REPAIRS, TILE AND GROUT INSTALLATION, CARPET STRETCHING, CARPET REPAIRS.

    Contact information

    1226 N. BELT LINE RD., Irving, TX 75061

    www.TheTurboTec.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM