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Reliant Air Conditioning

Heating and Air Conditioning, Appliance Repair, Air Duct Cleaning,

About us

At Reliant Air Conditioning we are committed to providing great heating and air conditioning services, informing our customers on better ways to lower their energy bill, and giving our customers healthy homes with quality HVAC repair and sales. We are committed to the quality of service of your HVAC system, which is why we require our repair technicians to be NATE certified to repair your heating and conditioning system. Because of our superior air conditioning service, we maintain an “A+” rating with the Better Business Bureau in both Dallas and Fort Worth. Reliant Air Conditioning provides professional air conditioning and heating repair services along with providing quality energy saving products for customers that need new systems. Located in the center of Dallas Fort Worth, we are able to service customers from all over the metroplex, from Weatherford to Rockwall, McKinney to Mansfield and everywhere in between. We have been servicing this area for the past 20 years and have installed over 30,000 systems and serviced over 50,000 homes. We are well prepared to handle any air conditioning repair DFW has! Additional DBAs - Reliant Heating and Air Conditioning Inc, purchased Service Worx.

Business highlights

41 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Installation & replacement - residential & commercial HVAC & indoor air quality products

Services we don't offer

Duct cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7528 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-528 of 528 reviews

MARK H.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Perfect, needed a capacitor, replaced during checkup
Description of Work: Semiannual checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Response from Reliant Air Conditioning
Thank you for leaving a review!

David S.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
It went well. They did a fantastic job and worked with me throughout.
Description of Work: Replaced HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Reliant Air Conditioning
Thank you for leaving a review!

hope T.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Clinton did a great job .. He was very efficient, informative and professional. I will definitely use Reliant again.
Description of Work: Air conditioner maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thank you for leaving a review!

Kenneth C.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
The representative (Francisco) who came to check our system was courteous and efficient. He was patient with me while I described some things I had questions about and he gave me informative and useful responses. The whole experience left me feeling confident with my system and Reliant.
Description of Work: Semi-annual system check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thanks for the review! We will pass along your feedback to the team.

Peter S.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Reliant installed the ac system in the house in the original build 20 years ago and has serviced it ever since. Always timely, stellar service, fair pricing, high integrity, super professional and the friendliest technicians of any service group I hire. I wouldn’t let anyone near my hvac system except Reliant.
Description of Work: AC our and it turned out to be a capacitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Reliant Air Conditioning
Thanks, [Member Name Removed]! We appreciate you taking the time to leave us a review.

John D.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
I had been using another provider for years but they started over charging me just to perform maintenance (they were purchased by another company). I researched and contacted Reliant to perform maintenance on my AC system that I purchased 3 years ago. I also wanted to have a new UV lamp system installed. They performed the general maintenance on the units and installed the UV lamps a week later. Both techs were very professional, explained everything they were doing and the service was timely. Prices were reasonable. I will definitely use them again!!!!
Description of Work: AC Maintenance and UV Lamp Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Michael G.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, responsive service. Tech was on time and efficient, answering all my questions, and verifying condition of AC system, also previously installed by Reliant. Highly recommended!
Description of Work: Annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thanks, [Member Name Removed]! We appreciate your review!

Andrea K.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Lapolean always does superior work. He is friendly and knowledgeable which is rare these days. I always request he be the tech sent to
Description of Work: Semi-annual system check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thank you so much, [Member Name Removed]! We have passed along your review to Lapolean.

Kristina M.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Peter was great! He checked everything, explained how everything performed, and provided a brochure advising different ways to improve the air purity in home. He was very professional and informative!
Description of Work: Bi-Annual Tune-Up (Spring)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Reliant Air Conditioning
Thanks, [Member Name Removed]! We will relay your kind words to Peter.

Vonessa B.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Francisco was great! Cleaned the condenser coil, checked evaporator coil, cleared and primed drain line, checked stat for proper operation, and checked electrical components. He was very professional and friendly. Will use again!
Description of Work: AC Yearly Check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thank you taking the time to leave this review, [Member Name Removed]! We're glad our tech was able to help you out with your problem. If you ever have any other HVAC problems, we hope that you give us a call!

Christopher R.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Repaired exterior electric wiring that had been chewed through by our dogs, Sunday morning, short notice. Came back to replace capacitor on separate trip, along with seasonal maintenance. On time both trips, very satisfied with costs and service.
Description of Work: HVAC Repairs and Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thank you taking the time to leave this review, [Member Name Removed]! We're glad our tech was able to help you out with your problem. If you ever have any other HVAC problems, we hope that you give us a call!

Gretchen G.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Junior was polite, thorough, prompt, conscientious and professional. He went above and beyond! We have used Reliant for years and have always had great service.
Description of Work: Bi-yearly maintenance on 3 AC/Heating units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thank you taking the time to leave this review, [Member Name Removed]! We're glad our tech was able to help you out with your problem. If you ever have any other HVAC problems, we hope that you give us a call!

john R.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Service was done on time and in a professional manner
Description of Work: HVAC summer tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thank you taking the time to leave this review, [Member Name Removed]! We're glad our tech was able to help you out with your problem. If you ever have any other HVAC problems, we hope that you give us a call!

Susan L.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Technicians were very professional, explained everything and were punctual.
Description of Work: Annual spring inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thank you taking the time to leave this review, [Member Name Removed]! We're glad our tech was able to help you out with your problem. If you ever have any other HVAC problems, we hope that you give us a call!

Susan B.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
The service rep was punctual, performed the service plan work and at the end, communicated about the outcome of the visit. The cost was a filter replacement. Reliant did the unit install & have serviced the unit for over a year. They do an awesome job!
Description of Work: Spring HVAC Check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Reliant Air Conditioning
Thank you taking the time to leave this review, [Member Name Removed]! We're glad our tech was able to help you out with your problem. If you ever have any other HVAC problems, we hope that you give us a call!

Jeremy A.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
We contacted Reliant because our heater was acting funny. We had been in our house almost 7 years, and the unit was the original that was built in with the house. We knew at some point, it would need to be replaced. So, it was time. We had heard wonderful things about Reliant from a trusted source, so we called them up. They suggested we make two appointments after what we told them. One for the repair guy to come out to see what if anything he could do, and then one with Chrissie to see what she could offer us if we did indeed need a new system. If the repair guy could fix it, then the second appointment could be cancelled. The repair guy looked it over and said he could fix it, but he recommended a new unit. We knew we were going to need one, so Chrissie came out and spoke with my wife about our options. Chrissie was so nice and talked to my wife about all of our options and told us about rebates we could get. We didn't get the bare-basic unit, but not the fanciest of units either. My wife and I are the only ones who live at our small house, and we do pretty good at not "abusing" our A/C and heating unit. Chrissie set us up and got us an awesome deal complete with some rebates that we qualified for. The job was done the following week. The two guys who did the work were really nice, and explained everything they did and cleaned up after themselves. They even showed my wife the unit and how and what they did up in the attic even showing her how and where to replace the filters. By the way, big thanks to Chrissie on letting us know how and where to get those filters cheaper than at Wal-Mart. The guys also showed us our new thermostat which is really cool because now we can control our house comfort settings from our cell phones and tablet. The new system is so quiet! We had to get used to it. We are looking forward to see how our utility bills will be affected. We have not used the A/C yet, but we are looking forward to seeing how efficient (and quiet) the A/C will be once we start using it in the heat of summer that we know will be coming. We are very happy with the work they did and would highly recommend them! Chrissie was awesome!!
Description of Work: Had a complete replacement of heating and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thank you taking the time to leave this review, [Member Name Removed]! We're glad our tech was able to help you out with your problem. If you ever have any other HVAC problems, we hope that you give us a call!

Ariana C.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Good receptionist and courteous technician
Description of Work: Spring check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Reliant Air Conditioning
Thank you taking the time to leave this review, [Member Name Removed]! We're glad our tech was able to help you out with your problem. If you ever have any other HVAC problems, we hope that you give us a call!

Jennifer J.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
The entire team was a joy to work with. They never pointed me in the wrong direction. Jeff and the team are my favorite people to work with!
Description of Work: Estimate for a unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
We appreciate you, [Member Name Removed]! We're glad to have helped. Thank you for choosing Reliant!

Joseph D.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! The tech expalined exactly what was wrong and what he was doing to fix it.
Description of Work: Repaired Fan in HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Reliant Air Conditioning
Thank you taking the time to leave this review, [Member Name Removed]! We're glad our tech was able to help you out with your problem. If you ever have any other HVAC problems, we hope that you give us a call!

David K.
12/2017
4.0
heating & air conditioning/hvac
  + -1 more
Technician did the job effectively. However, the ad said they would replace air filters, but that apparently, only applies if you have a limited standard size filter. I had to provide the filters. Overall service was okay.
Description of Work: Fall furnace tune up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Reliant Air Conditioning
Thank you for leaving this review, [Member Name Removed]! We appreciate you taking the time to leave this response, we use all feedback to help better our business and our customer service. We've shared your feedback with the team and we will work to improve our services. Thank you for choosing Reliant Air Conditioning!

Thomas B.
11/2017
2.0
heating & air conditioning/hvac
  + -1 more
One year after installation there were issues with the unit - wasn’t blowing cool air. Reliant came out and fixed the problem at no charge. Fast forward to the end of September 2017. The unit stopped working all of sudden. I called a different company to assess the problem. The motor needed to be replaced. In addition to that I was told the unit I had installed was much bigger than I needed for that amount of space. I was oversold. The reason why the motor failed was there was way too little air coming into the unit. The motor was working too hard and gave out. In order to replace the motor and add some duct work it cost me about $2000. If Reliant hadn’t sold me something bigger than I needed I wouldn’t have needed to spend another $2000 to clean up their mess. Please stay away from this company.
Description of Work: They installed new HVAC unit in 2014 for my upstairs.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$7,000

Response from Reliant Air Conditioning
Please call us! We've made several attempts to get in touch with you but have not heard back. We take the quality of our installations very seriously and would like to have our Installation Manager out to take a look!

Hank N.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Installed ahead of schedule, everything works great and the crew did a fine job of cleaning up.
Description of Work: Replaced airconditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliant Air Conditioning
Thank you for the review, [Member Name Removed]! We appreciate your business, and we hope you will choose us again for all your HVAC needs!

Nathaniel S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
When the AC went out on a Friday night, we knew our regular company from past history would not be responsive so we called reliant. It was very early Saturday morning and the only bad part of the experience was the after hour service, the first call was answered like I woke someone up and I had to ask if this was reliant air, she said yes and then I was hung up on. I called back and this time the person also just said hello so I had to ask if it was reliant and once confirmed she told me I would hear from a technician in about 30 minutes. It got better from there. The tech called and apologized that it would be noon before he got there, I was fine with that, he then called a little before noon to apologize for running a little late and was on his way. He was there at 1230 and was friendly and professional and explained in detail what he did. Although there was minor issues I will definitely use them again, it's hard to find AC company's that care and are timely and professional, reliant gave me new hope.
Description of Work: AC was not cooling, very hot days

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Reliant Air Conditioning
Thank you so much for the review [Member Name Removed]. We're glad that we were able to solve the issues you were having with your unit. We hope that you continue to use Reliant for your heating and cooling needs! We appreciate your business.

Brian S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great? He was professional and trustworthy
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Reliant Air Conditioning
Thank you [Member Name Removed]! We're glad our worker was satisfactory and we hope that you choose to work with us again in the future should you ever need anymore help.

Charles K.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Chrissie visited and explained our choices and costs. Very thorough evaluation and presentation! Suggested adding a return plenum to reduce noise. Being August, we had to wait a bit for installation, but it was worth it. Installers were very professional and their workmanship was top notch. We got a superior system for a great price. Very happy customer
Description of Work: Replaced air conditioning system including adding a [builder omitted] return plenum to reduce vibration noises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Reliant Air Conditioning
Thank you so much for the review, [Member Name Removed]. It's always nice to know we have a new satisfied customer. We hope you'll continue to use us as your HVAC provider! Let us know if you ever need anything else.

Contact information

3250 Story Rd W Ste 106, Irving, TX 75038

http://www.reliantairconditioning.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA34473E
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
11/18/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Energy Efficiency Auditing

FAQ

Reliant Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Reliant Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Reliant Air Conditioning offers free project estimates.
Yes, Reliant Air Conditioning offers eco-friendly accreditations.
No, Reliant Air Conditioning does not offer a senior discount.
Yes, Reliant Air Conditioning offers emergency services.
No, Reliant Air Conditioning does not offer warranties.
Reliant Air Conditioning offers the following services: Installation & replacement - residential & commercial HVAC & indoor air quality products
Duct cleaning

Contact information

3250 Story Rd W Ste 106, Irving, TX 75038

http://www.reliantairconditioning.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM