Mary & Sols Cleaning Service

House Cleaning

About us

We are a well trained team to do the work and our job is to keep our client happy with the best service and we guarantee satisfaction. our goal is to maintain the best possible cleanliness with our cleaning system . We know that trusting your home is very important that is way we are trained and background check .We have a lot of experience over 6 years in this industry, we are a team with a lot of desire to prosper and grow more Every day

Business highlights

9 years of trusted experience

Services we offer

Move in/out cleaning Deep cleanings Office cleaning Post-construction Commercial cleaning

Services we don't offer

none

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.326 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
8%
3
8%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.5

Filter reviews by category

Showing 1-25 of 26 reviews

Delsyia A.
04/2021
1.0
house cleaning
  + -1 more
I explained to Maria that my kitchen, living, dining, laundry/pantry and guest bathroom floors were just replaced, that it was dusty and that I needed it cleaned. She agreed to two people for 3 hours. One person showed up (yes, I paid for 2). I told her to start cleaning the kitchen, the cabinets and the countertops first. Then the pantry/laundry shelves. And then move on to the other areas. A second person came after 2 hours. They both left 25 minutes early after claiming they were done cleaning. I later opened a drawer in my kitchen to find that the drawer had not even been opened and it was extremely dusty. I Maria and complained only to get a response that they only clean the "outside" cabinet doors, not inside. REALLY? Why would anyone hire you to clean outside the cabinet doors if they still have to clean inside the cabinet?? Especially when I clearly explained to you what I need done. I did not get the service I paid for, which was 2 people to clean for 3 hours. I now have to clean everything because who knows what was really cleaned and what wasn't. Waste of my money and time. Be careful about the service they say that they will provide. I certainly did not get it.
Description of Work: I needed my downstairs cleaned after a dusty remodel.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$175

Response from Mary & Sols Cleaning Service
sorry for not filling in your statistics, we always try to do our best but you know we are not perfect, we do not charge you for maid I sent you 2 so that it would be faster since we charge you very cheaply, it was not because it was mandatory, one could do the work but it would have taken a lot more time you paid 175 for a job after remodeling, but this will not include cleaning the items inside of your cabinets or Clean all your dishes inside this It requires more time, your cleaning and for that price it included cleaning cabinets from the exterior not the inside unless they are empty. I think it is a very good price since other companies charge $ 85 per hour . We work for 3 exact hours at your house and I repeat, we do not charge per hour, we give an estimated time only how long we are goin to be at your home . Thank you

Thomas B.
02/2021
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
I was very pleased with the quality of the cleaning.
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Denise W.
12/2020
3.0
house cleaning
  + -1 more
The maids service showed up with two ladies. Very nice ladies the half completed the service. Shoes thrown under bed instead of placed in closet, vents left dirty, cobb webs left in corner of top walls, baseboards I was charged extra for and they weren't dusted or wiped down properly. I changed the sheets and made the beds in rooms so not sure why they overlooked these things. Half mopped floors, microwave half wiped down. Took pictures of these things to share with owner because my husband and I decided not to have continued service with them. Owner replied via email '(There is no problem, I know the maids did a very good job, we are not perfect, but I understand your displeasure, but that day they worked around almost 6 hours, which I did not overcharge, otherwise, another company would have charged you much more , specifically when the client is so demanding it charges much more. But thank you for the opportunity!) Which blew my mind being her customer. I was never given a specific amount of time my home wasn't even dirty just dusty. Very disappointed in the owners response. But overall the ladies she sent was very kind that's probably why I didn't go over the house in detail before they left my home.
Description of Work: Deep Cleaning service

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$250

Response from Mary & Sols Cleaning Service
We sent 2 maids and they were at their house for 6 hours and we only charged them for 4 the house was in very bad condition and we did the best we could and they worked 2 more hours and we did not charge them anything else as courtesy our maids did a amazing job in his home .we don’t move furniture to get through small spaces

Clay J.
09/2020
5.0
blind cleaning, house cleaning
  + 0 more
Perfect! Everything was clean and exactly what I needed.
Description of Work: Full deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Mike S.
08/2020
2.0
blind cleaning
  + -1 more
"No-show" 3 times. Last time, there was no call as before before, sometimes in the middle of the day. Too many excuses. Left early on several occasions. Ethics in question. Don't bother with this service. HIGHLY UNDEPENDABLE.
Description of Work: General House Cleaning
Rating CategoryRating out of 5

Response from Mary & Sols Cleaning Service
This client was dissatisfied for only one reason we stopped cleaning her house was because she did not want to work with our girls, she just wanted me to make her house without giving them a chance, she accuses us only for the courage of not cleaning her more because in a previous review put that we were the best !!! you can see his review back on 03/25

Jennifer B.
07/2020
5.0
house cleaning
  + -1 more
Wonderful! Maria moved schedule around to fit me in. How greatful I was to have my house cleaned last minute before I moved in!
Description of Work: Housekeeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Cheryl G.
07/2020
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
EXCELLENT! Far exceeded my expectations. Best cleaning service I've ever used. They even cleaned our oven to look like new!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie C.
06/2020
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Great job and very friendly
Description of Work: Cleaning my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nicholas O.
06/2020
5.0
blind cleaning, house cleaning
  + 0 more
Very good.
Description of Work: One time cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Candace W.
06/2020
5.0
house cleaning
  + -1 more
Great! Very good work.
Description of Work: Move-iin cleaning. Homekeeping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

wendy S.
06/2020
5.0
blind cleaning, house cleaning
  + 0 more
They were prompt and did a good job cleaning the house. Will use again.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Alexandria S.
05/2020
5.0
house cleaning, floor cleaning
  + 0 more
She was very professional and she did an amazing job!
Description of Work: 3 bathroom clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike S.
03/2020
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Fantastic! Mary is a professional at housekeeping and I do plan to have her again. She just did a wonderful job and we would happily give her our unqualified recommendation.
Description of Work: Everything that a neglected (due to illness)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan S.
03/2020
5.0
house cleaning
  + -1 more
Mary did a great job deep cleaning my house. She was prompt, professional and thorough. I have dogs and she was so kind about working around them. I really appreciated her hard work. I don't see how you could go wrong with Mary.
Description of Work: Deep cleaning at my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Joanna P.
02/2020
3.0
house cleaning
  + -1 more
Two cleaners were to arrive at 11:00 am and they would work 3 hours each for a total of six hours. One arrived at 12:00. She worked 4 hours. Two beds needed clean sheets, she only did one. The kitchen floor was not clean when she was done. I was charged $140 because the cleaning was to include windows. She did not clean any windows. I phoned to tell them of the problems. She argued at every turn. Totally unacceptable.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0

$140

Bill J.
02/2020
5.0
house cleaning
  + -1 more
Does a good job. Would recommend
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Chris H.
02/2020
1.0
house cleaning
  + -1 more
They did add us in quickly to help meet a timeline. Unfortunately the quality was very poor and we had to have the house cleaned again by someone else. In addition, they used the kitchen sink as a bucket for their mop and didn’t even bother to drain the filthy Lysol water from the sink afterwards. It’s pretty gross to have to stick your hand in the bottom of that to pull the drain plug right before a house showing but I had no choice.
Description of Work: Move IN/Out Cleaning

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
3.0

$233

Anne Marie B.
11/2019
5.0
house cleaning
  + -1 more
showed up on time and worked really hard. I would hire again.
Description of Work: move-in cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

KATHLEEN D.
09/2019
5.0
house cleaning
  + -1 more
Two ladies came and they were right on time. I had put notes on the rooms they were to clean and listed specific tasks to do in each room. It was soon apparent that neither lady could read or speak much English. When we couldn't "talk" the older cleaner called her daughter to translate. It worked but I had expected to be able to converse with the housekeeper. It took 3 hours because only one woman could clean and she was "in training." The other had her arm in a sling due t o having had surgery. She was the supervisor. The actual cleaning was done mostly well. I gave a B because a few things were missed that I thought would be done like the bottom shelf on a table. A spray bottle of blue looking solution was left on my bed pillow.That was a surprise but fortunately, the bottle was upright so it didn't leak. on my bed covers. To be fair to Maria, I only gave her 3 days notice on this job and she had to rearrange some things to meet my request and for that I thank her very much!!!!
Description of Work: NORMAL HOUSEWORK

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy P.
08/2019
5.0
house cleaning
  + -1 more
Mary and her team did a great cleaning job for our rental property, we are out state and looking for trustful service and very happy to have Mary's service, they are very professional and quickly responding for the service, since we are so far away, they keep good communication with us for whole cleaning processing, they take the pictures and vedio for us before and after job, we are so glad to see how wonderful work they have done for our property. We highly recommend their excellent service for anyone who needs for cleaning service and will keep their service in the future. Thanks!
Description of Work: One time move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kimberly C.
08/2019
4.0
house cleaning
  + -1 more
They were on time if jor early which I greatly appreciated. The ladies were very, professional, thorough and extremely pleasant. They left my house looking like a model home. VERY impressed with the 1st two ladies!! However, I sprang 2 additional rooms on them and they gladly said yes, but would have to finish the next day. The 3rd woman that was sent was very pleasant, but did not do a very good job at all. Because of the 1st two ladies, I would DEFINITELY use them again.
Description of Work: I needed a Deep cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Mary & Sols Cleaning Service
Thank you [Member Name Removed]we will send you always the first two ladies

maria S.
07/2019
5.0
house cleaning
  + -1 more
It went very well. I really appreciate it. We were waiting on the contractor to leave. I called Saturday and by 2:25 she was here and by 7pm it was cleaned. Mary provided best estimate. She was great.
Description of Work: They did post construction and moving cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mary & Sols Cleaning Service
Is a pleasure to provide services to customers they love our job at the end thank you !

Samantha T.
07/2019
5.0
house cleaning
  + -1 more
They were fantastic! They were always on time and always professional.
Description of Work: Mary cleaned the inside of the house and Sols cleaned the outside and most of the yard.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mary & Sols Cleaning Service
We always here for help, thank you for you appreciation

Cary M.
07/2019
5.0
house cleaning
  + -1 more
The house was meticulously cleaned from top to bottom. I was very impressed with the cleaning service and plan to use them for other rental properties in the future. Thanks again for your great service!
Description of Work: Make ready cleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Bhanu P.
07/2019
5.0
house cleaning
  + -1 more
She was really professional and cleaned every corner of the house and we liked her work.
Description of Work: Deep cleaning of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

2129 Cay Ct, Irving, TX 75060

http://www.mary-solsmaidswix.com

Service hours

Sunday:
Closed
Monday:
7:45 AM - 8:00 PM
Tuesday:
7:45 AM - 8:00 PM
Wednesday:
7:45 AM - 8:00 PM
Thursday:
7:45 AM - 8:00 PM
Friday:
7:45 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Mary & Sols Cleaning Service is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 7:45 AM - 8:00 PM

Tuesday: 7:45 AM - 8:00 PM

Wednesday: 7:45 AM - 8:00 PM

Thursday: 7:45 AM - 8:00 PM

Friday: 7:45 AM - 8:00 PM

Saturday: 8:00 AM - 1:00 PM

Mary & Sols Cleaning Service accepts the following forms of payment: Check
Yes, Mary & Sols Cleaning Service offers free project estimates.
No, Mary & Sols Cleaning Service does not offer eco-friendly accreditations.
No, Mary & Sols Cleaning Service does not offer a senior discount.
No, Mary & Sols Cleaning Service does not offer emergency services.
No, Mary & Sols Cleaning Service does not offer warranties.
Mary & Sols Cleaning Service offers the following services: Move in/out cleaning Deep cleanings Office cleaning Post-construction Commercial cleaning
none

Contact information

2129 Cay Ct, Irving, TX 75060

http://www.mary-solsmaidswix.com

Service hours

Sunday:
Closed
Monday:
7:45 AM - 8:00 PM
Tuesday:
7:45 AM - 8:00 PM
Wednesday:
7:45 AM - 8:00 PM
Thursday:
7:45 AM - 8:00 PM
Friday:
7:45 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM