Mary & Sols Cleaning Service

I explained to Maria that my kitchen, living, dining, laundry/pantry and guest bathroom floors were just replaced, that it was dusty and that I needed it cleaned. She agreed to two people for 3 hours. One person showed up (yes, I paid for 2). I told her to start cleaning the kitchen, the cabinets and the countertops first. Then the pantry/laundry shelves. And then move on to the other areas. A second person came after 2 hours. They both left 25 minutes early after claiming they were done cleaning. I later opened a drawer in my kitchen to find that the drawer had not even been opened and it was extremely dusty. I Maria and complained only to get a response that they only clean the "outside" cabinet doors, not inside. REALLY? Why would anyone hire you to clean outside the cabinet doors if they still have to clean inside the cabinet?? Especially when I clearly explained to you what I need done. I did not get the service I paid for, which was 2 people to clean for 3 hours. I now have to clean everything because who knows what was really cleaned and what wasn't. Waste of my money and time. Be careful about the service they say that they will provide. I certainly did not get it.

I was very pleased with the quality of the cleaning.

The maids service showed up with two ladies. Very nice ladies the half completed the service. Shoes thrown under bed instead of placed in closet, vents left dirty, cobb webs left in corner of top walls, baseboards I was charged extra for and they weren't dusted or wiped down properly. I changed the sheets and made the beds in rooms so not sure why they overlooked these things. Half mopped floors, microwave half wiped down. Took pictures of these things to share with owner because my husband and I decided not to have continued service with them. Owner replied via email '(There is no problem, I know the maids did a very good job, we are not perfect, but I understand your displeasure, but that day they worked around almost 6 hours, which I did not overcharge, otherwise, another company would have charged you much more , specifically when the client is so demanding it charges much more. But thank you for the opportunity!) Which blew my mind being her customer. I was never given a specific amount of time my home wasn't even dirty just dusty. Very disappointed in the owners response. But overall the ladies she sent was very kind that's probably why I didn't go over the house in detail before they left my home.

Perfect! Everything was clean and exactly what I needed.

"No-show" 3 times. Last time, there was no call as before before, sometimes in the middle of the day. Too many excuses. Left early on several occasions. Ethics in question. Don't bother with this service. HIGHLY UNDEPENDABLE.

Wonderful! Maria moved schedule around to fit me in. How greatful I was to have my house cleaned last minute before I moved in!

EXCELLENT! Far exceeded my expectations. Best cleaning service I've ever used. They even cleaned our oven to look like new!

Great job and very friendly

Very good.

Great! Very good work.

They were prompt and did a good job cleaning the house. Will use again.

She was very professional and she did an amazing job!

Fantastic! Mary is a professional at housekeeping and I do plan to have her again. She just did a wonderful job and we would happily give her our unqualified recommendation.

Mary did a great job deep cleaning my house. She was prompt, professional and thorough. I have dogs and she was so kind about working around them. I really appreciated her hard work. I don't see how you could go wrong with Mary.

Two cleaners were to arrive at 11:00 am and they would work 3 hours each for a total of six hours. One arrived at 12:00. She worked 4 hours. Two beds needed clean sheets, she only did one. The kitchen floor was not clean when she was done. I was charged $140 because the cleaning was to include windows. She did not clean any windows. I phoned to tell them of the problems. She argued at every turn. Totally unacceptable.

Does a good job. Would recommend

They did add us in quickly to help meet a timeline. Unfortunately the quality was very poor and we had to have the house cleaned again by someone else. In addition, they used the kitchen sink as a bucket for their mop and didn’t even bother to drain the filthy Lysol water from the sink afterwards. It’s pretty gross to have to stick your hand in the bottom of that to pull the drain plug right before a house showing but I had no choice.

showed up on time and worked really hard. I would hire again.

Two ladies came and they were right on time. I had put notes on the rooms they were to clean and listed specific tasks to do in each room. It was soon apparent that neither lady could read or speak much English. When we couldn't "talk" the older cleaner called her daughter to translate. It worked but I had expected to be able to converse with the housekeeper. It took 3 hours because only one woman could clean and she was "in training." The other had her arm in a sling due t o having had surgery. She was the supervisor. The actual cleaning was done mostly well. I gave a B because a few things were missed that I thought would be done like the bottom shelf on a table. A spray bottle of blue looking solution was left on my bed pillow.That was a surprise but fortunately, the bottle was upright so it didn't leak. on my bed covers. To be fair to Maria, I only gave her 3 days notice on this job and she had to rearrange some things to meet my request and for that I thank her very much!!!!

Mary and her team did a great cleaning job for our rental property, we are out state and looking for trustful service and very happy to have Mary's service, they are very professional and quickly responding for the service, since we are so far away, they keep good communication with us for whole cleaning processing, they take the pictures and vedio for us before and after job, we are so glad to see how wonderful work they have done for our property. We highly recommend their excellent service for anyone who needs for cleaning service and will keep their service in the future. Thanks!

They were on time if jor early which I greatly appreciated. The ladies were very, professional, thorough and extremely pleasant. They left my house looking like a model home. VERY impressed with the 1st two ladies!! However, I sprang 2 additional rooms on them and they gladly said yes, but would have to finish the next day. The 3rd woman that was sent was very pleasant, but did not do a very good job at all. Because of the 1st two ladies, I would DEFINITELY use them again.

It went very well. I really appreciate it. We were waiting on the contractor to leave. I called Saturday and by 2:25 she was here and by 7pm it was cleaned. Mary provided best estimate. She was great.

They were fantastic! They were always on time and always professional.

She was really professional and cleaned every corner of the house and we liked her work.

The house was meticulously cleaned from top to bottom. I was very impressed with the cleaning service and plan to use them for other rental properties in the future. Thanks again for your great service!