Jon Wright Industries

I interviewed several contractors and settled on Jon Wright roofing after spending time with their salesperson - Ryan Scott (214-629-9466). this was a very large and difficult job and both Ryan and the crew were 100% professional throughout. They cleaned up perfectly every day and left the place looking great. Ryan dealt very well with the insurance company and delivered exactly what he said he would. I would recommend Ryan Scott and Jon Wright Roofing to anyone.

Overall, it was a decent experience despite the short time frame in which to have the job done.

Excellent ! This company so favorably impressed us from the beginning when we learned what a GAF ELITE Certified roofer meant. Randy Jenkins, the sales representative, closely followed all phases of the roofing project and kept in constant touch. It was found that our attic did not have sufficient ventilation, due to lack of enough soffit vents, and of those vents present not being cut to the correct size by the builder, and to having insufficient ventilation turbines. All of those problems were addressed and corrected. The roofing crew were fantastic workers; so conscientious, courteous, and concerned for our safety. They even removed an unused antenna which was attached to our chimney. They realized that the wrong shingles had been sent to the job site by a distributor, and returned those before any were used. Mike, the insurance person at Jon Wright, dealt with our insurance company; we did not have to. We HIGHLY recommend Jon Wright Roofing, without reservation.

They were very, very helpful. We had some problems with a company we hired. Even though we didn't use them, they gave us a letter we needed to be able to go to our bank for our credit card because we needed to be able to say what this other company did and didn't do according to their contract so we could challenge the charge since they didn't do the work. Even though we haven't hired them yet they gave us that letter on their letter head and didn't charge for it. That's really something. They seem a little high to me, the quote they gave us was pretty high. I don't know if they were expecting there would be some problems because we had some problems with the other company. It seems out of line with other things I'm getting. On the other hand they were very professional, courteous and go out of their way for you. If I had money to blow they are definitely who I would hired. Everything they did do for us they really did go out of their way, on the other hand they were a little bit slow getting the estimate but they didn't charge us for anything so it's a little difficult to criticize that. They really seemed to be willing to help us out and go out on the limb for us. They didn't mind standing up for their customers and they didn't charge us even though they probably could have. If people were getting estimates I'd definitely recommend them.

Ryan Scott made our overall experience a very good one. Jon Wright should be very pleased with Ryan's expertise and professionalism. I interviewed 6 roofers and Ryan was the only roofer that I saw that suggested we address ventilation needs before automatically assuming ridge vents would offer proper ventilation for our home just because that's what I wanted. As it turned out, by using measurements and software, we did NOT have enough ridge on our roof to provide adequate ventilation with ridge vents so Ryan provided us with special vents :>) Also, the other roofers chose nail guns over hand nailing. Even, "ask the builder" suggests hand nailing if you can. Also, I don't know how he did it as busy as he was, but Ryan's response to questions, etc. was quicker than I ever expected - most of the time only minutes. I probably shouldn't even put that in here. As important as everything else, we felt like we could trust Ryan every step of the way and he never failed us. Ryan has proved to us to be a man of honesty and integrity and I feel we were blessed when we chose him and Jon Wright Roofing to replace our roof. I may very well live long enough to have to replace another roof in this part of the country (this was our 3rd) and I hope Ryan Scott and Jon Wright Roofing will be here to do it.

They did an excellent job! the sales person, Scott, was very communicative and easy to work with.

Update: I may have been too harsh in my initial review. Jon Wright Roofing responded to my complaint cordially and took extra steps to apologize and make things right. Looking forward to having my roof serviced by them. On two separate occasions I have been told that a technician would visit the property to conduct an estimate and each time I was stood-up. Apparently not that interested in my business.

I am selling my home and the buyer's home inspector identified several potential issues with my home's roof that needed to be repaired (several lifted shingles, lifted chimney flashing and several nail pops in shingles). Because I am selling my home I really needed someone that could do the repairs quickly but I still wanted the repairs done the right way... a quality job... and all at a fair price. I got 2 bids from contractors based on their ratings on Angie's List. When Ryan from Jon Wright Roofing & Siding arrived, I showed him the home inspection report and asked him for a bid to complete the repairs. He provided a bid and I selected Jon Wright Roofing & Siding to perform the repairs... and I'm glad I did! The repair job was done right and done quickly.

I'm very happy with the work Jon Wright Roofers did. My roof was completed in good time, the workmanship is excellent and the clean up perfect. James and the roofers were prompt, cheerful & courteous. James was especially helpful in explaining the contract and making sure everything was back in place when the job was done . I have recommended them to two other people who plan to use this company.

I got 5 estament thru Angie's. Jon Wright won. Even tho it was done just after the last bad storm the work was done fast.

Prompt, courteous, and understanding. We haven't had any rain since the repair, but the work appears professional and well done.

Don came out right away and did a very thorough examination of the roof. He suggested adding a ridge vent as our house did not have one. Also pointed out a couple of easy fixes my husband could do himself. After we selected the company, they set up the roof for the same week. The only thing that I scored a B on was professionalism. This is more for the workers who came out. We were scheduled to have the roof the day a big storm was going to come through. My husband called Don who said it would probably be postponed for a couple of days. However, the workers came out about 30 minutes before the storm started (we were not at home so we could not say no) and we were under a thunderstorm warning. When we got home they were all on the front porch waiting for the rain to pass. They finished one half of the roof that day and the rest the next day. No damage was done, no leaks, and they may have been right starting it when they did. But it was very nerve wracking for my husband and myself as we worried. The roof looks great and overall we are pleased with the service

Had used Jon Wright for a different roofing job unrelated to this in the recent past and was impressed with Jon Wright's work. After we had straight line winds, discovered some shingles in the front yard. Thought they were a neighbors, but double checked my roof. Found that I had lost some shingles at the peak at the back side of the house. Called Jon Wright on Monday Morning. He called back and said he would be out the next day. Came out promptly on Tuesday morning and job was completed. I was extremely impressed with the speed of responsiveness of getting my small job done when I knew that many others had wind and hail damage in the area over the past couple of weeks. Again I would highly recommend. I was extremely impressed.

Everything was handled promptly and acccording to terms aggreed to. Good company we will do business with them again.

He gave us a quote for roofing at one price, then he gave us a second quote when the scope of work changed to where he would be doing less work, which seemed too high. When asked why, he said he had made a mistake on the first quote, which should have been higher, and that is why the second one seemed higher. Called several times and left messages. Most of the time he didn't even return calls, so that's when I started getting other bids. Always made me feel like he was rushing me.

Our roof was in terrible shape.Original decking and structure was over 55 yrs old w/ 2 layers of old shingles and old termite damage from previous owner 20 yrs ago. After roof started to leak it continued to decay for an additional 5 yrs while we completed a bankruptcy plan to clear our credit from extreme medical bills. I was scared to make such an important decision because before my husband's stroke he made the major decisions of this type. I spent six months looking for a contractor. Jon Wright Roofing sent Ryan out within 2 days of my call.He walked me over the whole job, explained what was needed and why, and gave me an estimate the same day which was more than half less than other estimates I had received.I waited a month while I researched them which included getting an e-mail and signing up with Angie's List as part of the process. I received no further calls or pressure from them during this time.When ready I called them. Ryan brought over a simple straightforward contract w/ no legalese. After discovering a typo in the contract, Ryan went ahead and ordered the materials without a signed contract, showing his good faith in me. Within a week I had a signed contract and the work was started and completed in 2 days. Because of the unusual delay in signing the contract they had actually completed the job before I ever gave them a penny! The circumstances were unusual so don't expect the same but that is just how honest they are. Other contractors had told me I needed to replace the entire roof, all shingles, decking, beams, everything! But it wasn't necessary! Over 25% of decking was replaced w/ a considerable amount of additional carpentry which was included in the contract. Work and some wood replacement was done an the eaves as well. They even tore down and removed a 15ft by 15 ft attached roof over our porch deck for free. When some more work was required (due to unseen termite damage) the price did not go up. Materials and work were A+ quality and the crew worked so hard and fast. I couldn't believe they got it done in the 2 day period they said they would. It felt like doing business did 35 yrs ago. Everything went just like it was supposed to, honest and reliable. The cleanup was spotless too! I really can't say how much this experience meant to me because as an aging woman with a disabled disabled husband I am and have been a target for unscrupulous con men. I actually feel empowered thanks to them and Angie's List.

Excellent communication. They worked very hard to accomodate my schedule.

Ryan did a great job as the Project Manager. He had to make several trips to meet with my insurance company and was very professional in all interactions. They were efficient and timely in replacing the roof. Ryan also recommended to great turbines for the ventilation of the attic. The roof looks great and I would highly recommend Jon Wright Roofing for any roof replacements or repair.

Overall, I had a terrific experience. Very professional and pointed out problems. I had had other roofers come by and say I needed a roof replacement. I was expecting the worst, but got an honest evaluation of our roof condition. The soffit problem was an added plus. We had always had a hot upstairs. Jon pointed out by removing a soffit, that the hole to the soffit was the size of a golf ball. Should have been the size of the soffit. It was that way around the entire house. It was a case of the homebuilder sub taking shortcuts. It has to have an improved airflow in the attic. Couldn't have asked for a better experience.

I called Jon Wright Roofing for an estimate on a new roof. The office person advised me that Ryan Scott would be returning my call to schedule an inspection appointment. Later that same day Ryan called and we set an appointment for the following Saturday morning. Ryan arrived right on time and spent the next two hours inspecting my roof and the sheetrock damage to my garage ceiling as well as to a wall in my guest bedroom from previous water leaks from the old roof. Ryan was very informative on the inspection visit but did not try to "quick sell" me anything. He said he would come out again after I received his detailed estimate so he could answer any questions and explain why Jon Wright Roofing could offer the best plan for my new roof. I received the estimate by email within the time frame Ryan advised and it was detailed and informative and covered everything we had discussed. Ryan came to the house two evenings later and he answered all my questions and laid out the pro's and con's to all the various choices I had before me. I was very comfortable with my selections of materials and installation. On the scheduled start day it started raining buckets at about 5:00 AM, I got a phone call from Ryan at 7:00 AM letting me know that they would be dropping off the materials later in the day after the rain subsided and they would begin work the next day weather permitting. The materials were in place later that day and work began first thing the next morning. Ryan was there to get the job "kicked off" and he made sure I was informed as to the estimated progress for each day. I did have to be at the house for the interior sheetrock repair but their sheetrock repair man & painter, Martin, was a complete professional and I can't even tell where he made the repairs in the bedroom or the garage ceiling. He was quick, professional and cleaned up the messy sheetrock work like he had never been there. I can't say enough for how Ryan kept me informed of each stage of the job. He called me at work at each juncture of the job and I never felt like he had "moved on" to another job until my roof was completed to my complete satisfaction. I now feel like I have the best roof in the neighborhood and I have referred a couple of my neighbors to Jon Wright Roofing after they commented on my new roof. My wife was not involved in the "new roof process" by choice but I have heard her comment several times how much she now enjoys driving up to our house and looking at the beautiful new roof. I couldn't agree with her more.

Great job at a very reasonable price and completed on time and very professionally

Contract was signed in mid August and work was finally completed at the end of September. Jon does an excellent job of selling but needs a project manager to schedule, take notes and see to details. They put the wrong color shingle on my roof, it was my second choice so I elected to live with it. There was not enough overhang but the situation was remedied. The biggest disappointment was the vinyl siding. A subcontractor was hired to do the job and the effort was completely uncoordinated. It was not done to specification, but to his credit and after several visits, Jon made it right. If I had it to do over, I would definately not choose the siding. I do however feel that I got a quality roof in the end.

Based on Angie's list referrals I contacted this company to fix one hole in a flat roof over a patio. The roof is covered with a foam substance so no shingles involved. The person performing the estimate showed up late, talked my ear off and then gave me an estimate of $800 to fix. I asked what it would cost to replace the entire roof as it is quite old (dream words to a roofer) and it was over two weeks before he got back to me. In the mean time I got another estimate from another roofing company listed here and the repair was done for only $45. Nuff said.

Due to the positive comments on Angie's List, I contacted this company to provide an estimate for some roofing repair work. It took two phone calls to even set up an appointment for someone to come out. I took time off work to meet Jon at my house but he never showed up. He did not call to offer an apology or explanation. Very disappointing.

I went through a couple months of sparing between my insurance company and a different roofer. Basically, after two rounds, the roofer said I needed a new roof; the insurance company said there isn't enough damage to give me anything. The third round consisted of my previous roofer, a roofer representing the insurance company and a previously agreed to Umpire. After listening to the arguments, the umpire seemed to be siding with the insurance company. But about a week later I got a check from the insurance company which certainly would not cover a new roof. But I needed to get repairs done and the previous roofer was really only interested in a whole roof or nothing. I looked at Angie's list and found Jon Wright Roofing and Siding. I called and the next day Mr. Wright came to my house and inspected my roof. He looked over all the contradictory information given to me by my insurance company. I was very confused at this point because I had just spent months with many "experts" telling me there is nothing wrong with my roof, and another "expert" telling me I needed a whole new roof. And I had an Engineer Report, (hired by the insurance company) that seemed to state something in the middle. Mr. Wright spent some time going over the Engineer Report, went back up on the roof and came down with an Estimate to address all the concerns of the Engineer. This seemed like a sensible approach and if put me somewhat at ease. Three days later, one of Mr. Wright's associates came, right on time, to fix the roof. I asked, about how long it would take and was told between 5 & 6 hours. He was finished at the 5 hour mark.