IRVING COUNTER TOP

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Everything went fine.

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Arrived on time and everything went smoothly. Made an extra effort to assure a perfect fit and finish. Very pleased with results!

I actually purchased the service through Lowes in Arlington. Irving Countertops did the job and were wonderful to work with. They actually finished the job sooner than promised by Lowes. They were prompt and very professional on each visit. I would definitely use them again and felt like I got a bargain. I love my new granite countertops!!!!

The work done by Irving Counter Top Company was really good. I liked them very much. The installers were very friendly. They worked very hard. They cleaned up after themselves. The office people were very nice. Everything was really good. I would use them again in the future.

We were looking for an inexpensive granite-look countertop for our rental property. This company was willing to travel 40 miles to measure and install. They were very professional, helpful, and courteous. Even more important, they always came at the time they said they would and even delivered the finished product earlier than anticipated. We could not be more pleased, and would definitely recommend them to anyone.

We just completed a kitchen updating that included a new granite counter-top and glass tile backsplash installation. Different contractors were used for each of the projects, so I will post separate reviews. The granite counter-top installation was expertly done by Irving Counter Top (ICT), as the subcontractor for Great Indoors. Great Indoors handled all the sales, selection and pricing aspects of the project, while ICT scheduled and performed all aspects of the installation. Since they actually performed the work, this review is entirely about them (although I'm pleased with Great Indoors' part of this project as well). We had 2 estimates for the project that were within a couple of hundred dollars of each other and went with Great Indoors/ICT because (1) we felt that their much more highly detailed (line-item by line-item) estimate gave us a clearer, more precise idea of the actual final cost and exactly what was included and what wasn’t, and (2) we were impressed by the meticulous way that the ICT representative took complete and detailed measurements of the project. For comparison, the competing bidder, a highly recommended and reputable company, took a couple of key measurements, sort of looked around, and immediately gave us a number. As previously mentioned, both numbers were within $200 of each other, but the Great Indoors/ICT approach certainly inspired more confidence in the accuracy of the estimate. The ICT representative also provided some helpful tips and advice about the project. ICT’s template designer/cutter that came out several days later also displayed the same attention to detail and professionalism. The installation took one long day, including reinstallation of plumbing and exhaust fan, and installation of a new cooktop. We were impressed with the overall quality of the work, but there was one mistake, a small gap probably resulting from an inaccurate cutting of part of the granite backsplash, which wasn’t immediately noticeable, but once noticed kept drawing my attention to it. I was disappointed that the ICT installers seemingly tried to “get away with it”, perhaps hoping we wouldn’t notice, which we didn’t until they had left. However, upon calling ICT about it the next day, they immediately took steps to correct the problem, sending the template cutter back out to inspect the problem. Without any hesitation he decided that, instead of some makeshift patching of the gap, the entire section of granite backsplash should be replaced to make it right, and he personally came back a week later (after obtaining the appropriate granite) to reinstall it himself. The granite countertop looks amazing and the entire experience was painless – probably the best compliment I can give about a remodeling project. We whole-heartedly recommend ICT.

The quality of the work is excellent, they have good prices, they are professional, responsive, and delivered when they said they would. I have been using them now for about two years.

All installs included installation of fixtures that I bought. Very good work.

GREAT QUALITY COUNTERTOPS. GOOD PEOPLE TO DO BUSINESS WITH. I WOULD USE THEM AGAIN FOR ANY COUNTERTOP NEEDS.