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Home Depot

Cabinet Refacing and Refinishing, Kitchen and Bath Remodeling, Doors,

About us

We're here to help you do more. Provide the know-how you need. Give you the resources to get it done. Unleash the doer in you.

Services we offer

Appliances, bath, building supplies, electrical, electronics, flooring, furniture, garden center, heating & cooling, holiday, home decor, kitchen, lighting & fans, outdoor living, outdoor power equipment, power tools, plumbing, storage & organization

Reviews

4.519 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.8
responsiveness
4.3
punctuality
4.6
Showing 1-19 of 19 reviews

Scott C.
06/2017
1.0
countertops, home remodeling
  + 0 more
They did a horrible job. Whoever they subcontratced out did a horrible job. They had to put in the countertops 3 times because they are so poorly done. They had to do the back splash twice. It was a week's worth of work that took 8 weeks of people coming back and forth and having to redo the countertops and the back splash and taking so much of my time. It was absolutely horrible. I will never use them for anything again. They lied to me. They made it sound like it was them. They have this great team that come in. They are my team. They do an awesome job. They subcontract everything out. I was totally misled. I hate them over the whole thing. It is still not done. I haven't heard back from them. I've contacted them and haven't heard back from them. It is just a joke. I figured we had to pay premium to get them to do it and do it right. It is just horrible.
Description of Work: They did some kitchen remodeling. They did a backsplash and new countertops.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0


Robert K.
10/2015
5.0
cabinet refacing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrea M.
04/2015
1.0
home remodeling, cabinet refacing, home improvement stores
  + 1 more
unknown
Description of Work: DO NOT USE. I made an appointment for a consultation for re-facing of my kitchen cabinets, and counter tops. DO NOT every use them! They are way way over priced and you can get brand new kitchen cabinets from Lowe's for way less than half the price than from Home Depot, and donate your old cabinets. I got asked so many time "Well, why did you have me come out here?" Because I wanted and estimate for work!!! Duh! They had a very limited choices to pick from for pulls/knobs & counter tops. He was there for 3 1/2 hours!!! Trying to get me to buy that day for an "extra" discount. NO! This is not the way anyone should be treated or have to make such a big discussion for so much money.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$17,000

Joseph G.
03/2015
5.0
gutter repair, cabinet refacing
  + 0 more
unknown
Description of Work: Home Depot did very well in installing my carpet. It is a beautiful carpet and installed very well but the carpet itself is not as durable as I expected.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Michael C.
10/2014
5.0
gutter repair, cabinet refacing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Howard G.
03/2014
4.0
doors
  + -1 more
They were good, not perfect, but good.
Description of Work: We bought doors from Home Depot for the contractor that did some work here.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan H.
06/2013
5.0
cabinet refacing
  + -1 more
They came out with the price and I think their price is too high for me but they are friendly.
Description of Work: The HOME DEPOT gave an estimate for my cabinet replacement requirements.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Susan H.
06/2013
5.0
cabinet refacing
  + -1 more
Their price was higher than what I wanted to go with. The fellow that came out was very personable. He was a good salesman. I just loved him when he came out. He was very professional.
Description of Work: Home Depot came and gave me a bid for cabinet refacing over a year ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Evgueni S.
02/2013
4.0
carpet installation
  + -1 more
They were fine. They were professional and they followed up. I would recommend them.
Description of Work: I got a quote from Home Depot for carpet replacement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter A.
06/2012
5.0
home remodeling
  + -1 more
They did a thorough job. I was pleased with the workmanship and the quality of the work. The service company came out when I needed them to. It was a positive experience.
Description of Work: We remodeled a shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul W.
01/2012
5.0
water heater repair
  + -1 more
They installed it in one day. They took away the old one. I know they have reliable contractors. I can get the guarantee from Home Depot on all the services. They were very professional. They did a good job and did it quickly.
Description of Work: I went to Home Depot to have my water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Larry C.
11/2011
5.0
gutter repair
  + -1 more
They explained exactly what they were going to do and offered some suggestions that I hadn't thought about. They included the changes in the original price with their suggestions so we could make a decision. They were clean and quiet. They did a great job.
Description of Work: We met John Dester from Home Depot at The Home and Garden Show. He helped us set up gutter replacement through Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Paul W.
07/2011
5.0
doors
  + -1 more
It went well. A good job done on time.
Description of Work: I purchased a storm door from Home Depot and had them install it. While the cost of the installation was a little high I was very satisfied with the job. It was a quick, professional job and the door looks and functions great!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Judy B.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
The final price was $5600. They were overall really great. I had a few minor issues. When they put in the heating unit, they banged the wall on the other side in the hallway. So, that caused a minor damage there. When they were walking in the attic putting in the duct work, they stepped on a vent fan, but they got another one and replaced it. It was kind of old. So, I didn't know if they could find a replacement for it, but they did find it and put in a new vent fan. They took care of the minor things. They were overall really good considering the amount of work they did. These were subcontractors from Home Depot and I was working with them. They were very good. Home Depot called me to follow up and that was impressive. They followed up to see if the subcontractors had done a good job. I told them that they were really good. I was pleased with the product. They ultimately corrected the things that bothered me. It was beyond what I would have expected from most contractors as per my past experience.
Description of Work: Home Depot replaced my air conditioning system and the heater maybe in April.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Peter A.
06/2011
5.0
home remodeling
  + -1 more
I upgraded the shower doors and tile for this price. Statewide Remodeling was the subcontractor on this job for Home Depot. I'm still waiting for the glass to be installed for the shower enclosure, but everything has gone okay so far.
Description of Work: They remodeled a shower and master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Linda G.
03/2011
5.0
woodworking, cabinet refacing
  + 0 more
Home Depot has not yet completed the project but the contract has been signed. Home Depot was able to help us with some challenges we had in our designing.
Description of Work: Home Depot signed a contract with us for cabinets for a home remodel.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Cathy S.
03/2011
5.0
doors
  + -1 more
He was very, very good, on time and professional. He was good at what he did and had to redo the door jam and there was no problem whatsoever. He was a little late.
Description of Work: Home Depot installed some doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

James W.
06/2007
5.0
water heater repair
  + -1 more
This company gets high marks from us in every category. The installer was clean, professional, and prompt. He was also very neat and left no mess whatsoever. Their price was also the best we found. We think very highly of this company and do recommend them to friends.
Description of Work: Home Depot installed a new 50 gallon gas hot water heater. We also had them install 2 attachments for safety purposes. One was for leaks and the other was to shut down in case there were any gas fumes. They also took the old hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

AARON W.
10/2006
4.0
appliance sales, home improvement stores
  + 0 more
I had a nice experience with a very helpful salesman the first day I went to look over washers and dryers. Then I purchased a washer and dryer set the second day I visited the store. The salesman split my purchase into two separate orders so that the item available first would be delivered as soon as it was ready rather than waiting for the second item to be ready. However, whereas the salesman told me that I would receive a gift card and delivery rebate for each purchase, Home Depot's rebate center rejected the gift card and delivery rebate for the second item saying that I could only receive one of each per household. I had to email and call several times and finally speak with a manager to receive the 2nd gift card and delivery rebate. That was an unnecessary inconvenience, and adding to the inconvenience was very limited hours for calling about rebates (10 AM-4 PM only) and very impersonal rejection communications. Next time I would not allow the salesman to split my order.
Description of Work: Purchased washer and dryer set.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    8555 Home Depot Dr, Irving, TX 75063

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Cabinet Refacing and Refinishing,
    Kitchen and Bath Remodeling,
    Doors,
    Gutters,
    Hardware & Home Improvement Stores,
    Water Heaters,
    Appliance Sales and Installation,
    Finished Carpentry and Woodworking,
    Heating and Air Conditioning,
    Countertops and Backsplashes,
    Carpet Sales and Installation,
    Appliance Repair

    FAQ

    Home Depot is currently rated 4.5 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Home Depot does not offer free project estimates.
    No, Home Depot does not offer eco-friendly accreditations.
    No, Home Depot does not offer a senior discount.
    No, Home Depot does not offer emergency services.
    No, Home Depot does not offer warranties.
    Home Depot offers the following services: Appliances, bath, building supplies, electrical, electronics, flooring, furniture, garden center, heating & cooling, holiday, home decor, kitchen, lighting & fans, outdoor living, outdoor power equipment, power tools, plumbing, storage & organization

    Contact information

    8555 Home Depot Dr, Irving, TX 75063

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM