I completed the form on line AND left a VM on 11-24-17. On 11-27-17 I had heard nothing so I called and again left a VM but never got a return call. This company installed the lights on my neighbors house, and other than one of the strands coming loose on one of the gables, it looks like an OK job is done. However the company is not OK in returning potential customers' call.
Description of Work: Christmas lights installed on my house.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Holiday Lighting By Amy
Obviously this is WAY after the fact, I do apologize if no one responded to your message, I have not really utilized Angie's List in the past few years and we have just honestly been swamped. This is a very small business and we are generally booked up by the end of October. I would always be glad to give you a quote if you ever decided you needed one again, we do still install lights for your neighbor. Thank you for taking the time to give us your honest review.
Mj L.
01/2016
5.0
holiday decorators
+ -1 more
.
Description of Work: They were awesome! On time and very efficient. I will use them every year!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Holiday Lighting By Amy
Fantastic Customer!! A+++
Mj L.
01/2016
5.0
holiday decorators
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Daniel H.
07/2015
5.0
holiday decorators
+ -1 more
Very punctual. Good quality service. To date the lights are working no issues.
Description of Work: Installed decorative lights by my pool.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Denise D.
06/2015
5.0
holiday decorators, lighting
+ 0 more
unknown
Description of Work: As far as Christmas lights go, the cost was reasonable for what we got. Everything went smoothly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kimi C.
05/2015
5.0
holiday decorators, lighting
+ 0 more
I contacted Amy several months before the date of the reception. She came over looked at our place, looked at the pinned pinterest site of some ideas and said..."absolutely, I can do that" AND SHE DID!! Amy is a pleasure to work with...she came up with some additional ideas that were fabulous. Michael and Amy worked endlessly and tirelessly on lights, electrical fixes, even a deck to cover half of the pool. There were lights in trees that were twenty feet tall, lights hanging like a tree forest which by the way was the hit of the party. They draped lights around the fence, across the backyard. I would recommend them to anyone looking for a "bright" energetic young lady with terrific ideas and pricing. I hope to be on her schedule for the Holiday Season! THANK YOU, AMY & MICHAEL - the wedding reception was a party to remember ... and you made it magical!!
Description of Work: Provided lights for our daughter's wedding reception....trees, fences, tent, backyard and anywhere we asked. AMY IS FANTASTIC!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Holiday Lighting By Amy
WOW! What a great review!! We are honored to still have you as a customer you and your family were a pleasure to work with!!
Nancy R.
04/2015
4.0
holiday decorators, lighting
+ 0 more
unknown
Description of Work: One man hung lights on house, one tree, and bushes. I supplied the lights and hooks. When I asked how much would it cost to remove he told me same price. I found a way to get removed myself.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Holiday Lighting By Amy
After extensively searching my records, I was unable to locate your information. Are you sure you didn't get the wrong company? If you could message me your phone number I would like to search my phone records just to double check, but as of now I have no customer record of you. If we had done your lights we certainly would have come back to take them down, as that is one of my biggest pet peeves, leaving lights up is NOT something we do. I look forward to hearing back from you. Thank you, Amy Hamilton
Wanda M.
01/2015
5.0
holiday decorators, lighting
+ 0 more
unknown
Description of Work: I took the discount for allowing them to put lights up early. They did a fantastic job with trimming the roof, porch posts and the flowerbeds. The installation was neat and well secured. One section of lights did come down n high winds. They were there before the next evening to fix what needed repair. I was very pleased. The price was very reasonable. I highly recommend them..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Holiday Lighting By Amy
We were happy to brighten up your Holidays! We hope to continue to business with you for many years to come! Amy Hamilton
Patrick F.
11/2014
5.0
holiday decorators, lighting
+ 0 more
I've used Amy for the last 3 years. She has been responsive and done a great job lighting our home for the holidays. I like the LED lights that she uses which don't affect my utility bills as much. When lights have gone out, they are prompt to come and replace the bulbs. Overall I am pleased with the work they have done and will continue to use their service.
Description of Work: Put up lights on roofline and gables of 2 story home. Wrapped 3 trees and ran lights down the walkway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$800
Response from Holiday Lighting By Amy
Thank you so much for taking the time to submit a review! We appreciate your business, we know there are many service providers out there and we are honored that you choose us to help make your home more beautiful for the holidays!
Doug M.
01/2014
2.0
holiday decorators, lighting
+ 0 more
Installer came out and only installed lights on house, not the trees. Informed they "ran out of lights" and would charge me another 25% to finish from the estimate. Demanded that the rest of the lights quoted be installed. On day of installation, neighbor was having her lights installed, the guy quoted me 1/3 of the price that I ended up paying. He will get my business next year.
Description of Work: Hung Christmas lights
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$750
Response from Holiday Lighting By Amy
First let me just clarify that the entire front of the home is covered by trees, which made it nearly impossible to give an ESTIMATE. I made sure to let you know that in the initial emails. We installed lights on the front as well as on the sides which were as long if not longer than the front. The estimate CLEARLY states that it is just that, an estimate NOT a quote. With the roofline of the house being completely obstructed there would be no way to tell exactly how many lights were needed or how the slope on the roof was, which plays a large part in the price of installation. After installing lights on the roof, I contacted you to let you know that we had reached the amount that was estimated and we did not want to go ahead with more lights without your approval at which time you sent me an email calling me a criminal and demanding that we come back to light the trees which we did at no additional charge to you. I hope that you are able to get what you want and pay the price that you feel is fair.
Daniel G.
01/2014
3.0
holiday decorators
+ -1 more
Decorations were not as good as 2012, but was charged the same. Severe weather did impact installation which was stretched out over a week. I had to call to get installation completed after owner was told job was completed by installer. I will give them one more chance next year in hope that they will make amends for this year.
Description of Work: I used Holiday Decorations by Amy.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$500
Response from Holiday Lighting By Amy
Thank you for taking the time to post a review. Actually if you will remember, in 2012 you were given a deal that had been offered for a very short period of time after it had expired the deal was a $700 package for $500. We honored it for you because you found us on Angie's list. I will take responsibility for the lack of communication between my installer and myself, but I was not aware at all that you were not happy with the finished product. If you had mentioned it when we were there finishing the job we could have done what we could to fix it. Please also keep in mind that each time we came out your entire yard as well as the driveway was a sheet of ice. The gutters were completely full of ice, and there were 3ft mounds of ice in the landscaping which made it extremely difficult to install any lights without taking extra time and effort to chip the ice out of the gutters and away from the ground where any lights or cords would be in order to safely conceal them. We thought the lights looked great and as a matter of fact I had even used a photo of this years installation on my Facebook page and people thought it was lovely. We only want for you to be happy with our work but we can not change something if we don't know that you are unhappy with it. Please don't hesitate to let us know what we need to do different in the future to ensure that you are getting what you want. Thank you, Amy Hamilton
Pete T.
12/2013
5.0
holiday decorators, lighting
+ 0 more
It went perfectly. I've used Amy now for over 5 years. I think I wrote the very first Angie's List review for her many years ago. I felt compelled to write another one this year because Amy has NEVER disappointed. As the years go ln her service and quality continue to be outstanding. I HIGHLY RECOMMEND HER.
Description of Work: Provided house and tree lighting for the Holiday season
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Holiday Lighting By Amy
THANK YOU SO MUCH! That really means a lot to us! I have been terribly worried about not getting back to everyone this year, I guess that is just something I may have to get used to, being on Angie's list just has us totally swamped with requests. I try to keep it as personal as possible. It makes us feel better to know that we are still able to provide outstanding service to the customers that we do have. Thank you so much!
Delphine S.
12/2013
1.0
holiday decorators
+ -1 more
I called multiple times and sent 2 emails. I got a callback initially from Megan requesting me to send an email with the specifics, did that and NOTHING, also sent another email and NOTHING. No longer could wait, so I went w/ another company.
Description of Work: I contacted HOLIDAY LIGHTING BY AMY
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Holiday Lighting By Amy
I apologize for your wait, I did actually search my emails and was unable to find yours. Please understand that I try to keep my business as personal as possible and we just get bombarded with calls, texts, emails during the Holiday Season. I sincerely apologize if you feel like you received less than great service, I do try very hard to get back with everyone in a timely manner. Thanks to Angie's list we are just going to have to expand more and more to try to keep up with all of the requests. Please have a great holiday and I do hope that you were able to find a great company to install your lights this year!
Sarah W.
01/2013
5.0
holiday decorators
+ -1 more
Amy provides an excellent service, fairly priced and is very professional. I am not one for long winded explanations, so I will just say that I was MORE than happy with my beautiful Christmas lights. Amy decided what should go on the house (I left it to her and her expertise) - the outcome was perfect. Amy (the owner) actually shows up for the light installation, along with her installers. Since she is personally overseeing the installation - the installation was near perfect. They worked until way past dark - and when she left she even gave my dog a bag of treats! This is a family owned business that obviously takes alot of pride in their work product. I would not hesitate to recommend them to anyone! I suggest you contact her early next year (before November) because she will be filling all her available slots pretty quick (yes she is that good) . I contacted her in October and I think that was almost too late.
Description of Work: Provided outdoor Christmas lights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Holiday Lighting By Amy
Thank you so much! We try very hard to please our customers!
Cathrin H.
12/2012
3.0
holiday decorators, lighting
+ 0 more
Called Amy's lighting and the voice mail states very busy but will call in 2-3 days. She did call back as promised. Sent pictures of my house and she sent email stating she didn't know the roof dimensions. She must have thought it was a mansion because the quote of 1200.00 is way more that any of my neighbors paid to have their houses done. Next year will start earlier getting quotes and ask my neighbors who they used.
Description of Work: Received call back as promised. Sent pictures of my house via E-mail. Received estimate of $1200.00. This seems like too high a price although the reviews I read gave her an A for pricing. I did not have the work done. I have to say that I have no complaints about the communication.
Rating Category
Rating out of 5
value
1.0
Response from Holiday Lighting By Amy
Thank you for taking the time to post a review! I know that the estimate may have seemed high but we did estimate that it would take about 300 feet of lights to light you home. You requested BLUE icicle lights, these are special order items and they have to be professional quality (not the kind you buy at the discount stores) in order to string this many (33.3 strings @ 9ft per string) together without having issues with breakers, etc. The lights alone not including labor, cords, clips, timers, etc. would have cost me over $500. I certainly was not trying to make a fortune off of you. I would have been more than happy to work with you by using some lights I had in stock in order to keep the cost to you down, but I was never given the opportunity. I hope you are able to find someone to do the job for the price you are willing to pay, but maybe you could consider these things before the next F rating you give someone. These reports can make or break a business and I take them very seriously, just as I do trying to make your holiday as great and stress free as possible. Happy Holidays! :)
Brenda B.
10/2012
2.0
holiday decorators, lighting
+ 0 more
Do respond to potential customers when you have been sent 3 emails. I emailed Amy several times the beginning of September with no response until the end of the month. I asked for her email address so I could send pics. FINALLY she responded and said that she had not seen the emails that I had sent and was puzzled by why she hadn't seen them. I sent her the pics and she gave me a cost of from $700.00 to $800. Well we already had the lights and all the hardware, timers etc. from the years before, so all we needed was for someone to install them. She said the price was STILL $700 to $800....AND one free service call. The last guys that did it charged $400 and that included free service calls no matter how many times they had to come out to change a lights plus they installed them when I wanted them to not when they wanted to do it. That is Customer Service! Finally she said she could go down to $500 if they installed the lights prior to Nov 3rd. She said a lot of customers choose this route in order to get a discount and they just turn the lights on when they want. They choose this because she is too expensive. I have no idea how much she would charge if I didn't already have all the lights, hardware, timers etc. And then to give only one service call during the time the lights are on is absurd. Oh! she did say they would remove the lights. That's no incentive to pay such an outrageous price anyone would remove the lights if they put them up. In my humble opinion Amys Lights are too pricey, Amy is over her head with so many customers she can't really give good customer service. I wish I could use my old guy but he is no longer doing it.
Description of Work: The service was not performed please read below!
Rating Category
Rating out of 5
value
2.0
professionalism
3.0
responsiveness
2.0
Response from Holiday Lighting By Amy
I am sorry that you feel like we are not customer oriented. The reason the estimate was $700-800 is because of the distance for my installers, the outlining of a two story roof, the outlining of 7 windows as well as the doorway arch, the lights along the fence, lighting all of the bushes, and the trees. Also, we would only provide one service call free because we can not guarantee lights that we do not provide, we are not in control of how old the lights are or of the condition that they are in. We can not be held liable for lights in a condition unknown to us. I apologize that you feel like we are too expensive, I can only tell you that the estimates given are just that, estimates, if we had come out to do the job and it was less work than I originally thought then we would have lowered the cost to you. I am sorry that it took me so long to respond to your first contact attempts, that was very early in the season and I guess I just had not expected to get any customer requests at that early of a date. That is completely my fault and I do take full responsibility for not getting back to you in a more timely manner. I try to get back to everyone as quickly as possible. I hope that you are able to find another installer to do the job to your liking at that price. Possibly someone who is closer to your location would have an easier time coming out on a regular basis to replace old lights bulbs.
Carie W.
03/2012
5.0
holiday decorators
+ -1 more
I sent Amy an email with my request. She quickly responded and have me a quote. She was very accommodating with our schedule. The lights looked great and it was overall a great experience. We had trouble with other lighting groups in years past who did not promptly return to take down the lights but this was not the case with Amy.
Description of Work: Amy was responsive and very accommodating. Our holiday lights looked great and she even had then down before New Years, per our request. I would highly recommend her for future lighting projects!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Holiday Lighting By Amy
Happy to serve you! :)
Roxanne M.
11/2011
5.0
holiday decorators, lighting
+ 0 more
If you're thinking of finding a company to do your holiday lighting, I can't recommend Amy highly enough. Like one of the other reviewers, Amy talked to me about LED lighting. It's more expensive (one-time cost for the lights), but they will last longer, and I'll make it up on electricity savings. She was able to use a WARM white, rather than the bright white that LEDs usually are. Even though I have a small cottage, we decided on C9s. She was, and is, very responsive (I've asked to purchase additional LED C9s for my back yard, where I've been using regular C9s... many have gone out). She's just a great resource, which is terrific value-add, for my questions about these things.They guarantee the lights. If one goes out during the season, they will come to replace it. Her crew was completely professional; they showed up on time and did the work easily and professionally. The lights are dark-activated, and I just have to set the timer for the number of hours I want each night. So, for example, it may become dark at 5:30, the lights will go on and will stay on for 6 hours... until the next time they are activated by the evening light! Fantastic! I look forward to working with Amy and her team for many years to come.
Description of Work: I contacted Amy via email after searching for holiday lighting on Angie's List, where she gets great reviews. I included a photo of my house so that she could provide an estimate. She responded right away, even though it was a weekend, with estimates for both regular and LED lights. We exchanged a few emails about that and about her services. For example, the customer purchases the lights the first year, and LED are more expensive. Included in the cost is service during the holidays if a light goes out, take-down, and storage during the year. In following years, the price will be a little less because the lights belong to the customer. We set a date for Amy and her team to come out. They will start as early as October in order to get their installations done by Thanksgiving. I was able to get an early date, and I'll just flip a switch Thanksgiving weekend! Done! The crew, with Amy, arrived on time and set to work. We decided on the type and size of lights (I went with LED C9s in a warm, rather than bright, white), on garland for the columns (Amy strung a column with just lights and another with garland; the garland popped against the white columns.). They completed their work quickly and professionally. The house looks terrific at night! I've since consulted Amy on putting LED C9s in my back yard, where I currently use the regular ones. They go out too much, and I will buy additional LEDs from her. She's really a fantastic resource/consultant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Holiday Lighting By Amy
WOW! Thank you so much! We try to tailor each installation to each individual customers needs, and you were a pleasure to work with! Generally, we rent the lights to the customer but we also offer the option to purchase the lights if that is the customers choice. We offer off site storage for them as well. Member we look forward to working with you for many years to come! Happy Holidays! :)
Kristen W.
01/2011
5.0
holiday decorators
+ -1 more
Amy and her crew gave us a very fair estimate to purchase, install and remove Christmas lights around the roofline of our home. Amy recommended LED lights as they are far superior and last 10x longer than regular lightbulbs and use a fraction of the energy. We were very pleased with Amy's punctuality, professionalism and quality and will likely use them again every holiday season that we're in this home.
Description of Work: Outdoor Christmas lights around the roofline
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Holiday Lighting By Amy
We were glad to meet you! We hope to continue a great business relationship for many years to come!
SALAHUDDIN K.
12/2010
5.0
holiday decorators
+ -1 more
I contacted Amy by e-mail and we exchanged messages and worked out what we needed. She was very responsive and I received an e-mail reply in a few hours. Amy gave us a rough estimate. She and her crew were a bit late, but informed us that they were running late. It too 3 hours to complete the job. It was done neatly and the crew were professional. Based ion what we have paid in the past, this was great value for money. Amy and her time were wonderful to work with. This was clearly a very superior experience for us. I am happy to give Amy my strongest possible recommendation!
Description of Work: Holiday lights were installed along our 4 gables and 2 windows and a garland was installed on the front door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Response from Holiday Lighting By Amy
It was a pleasure doing business with you also! We hope to to serve you for many years to come!
Pete T.
12/2009
5.0
holiday decorators
+ -1 more
It went great. They were very responsive to my initial email and provided an estimate based on a picture I sent of my house. They came out when they said and completed the job when they said despite horrible weather. I highly recommend them.
Description of Work: Did all my house and yard lighting for Christmas. Included wrapping 2 big trees and lining roof line with lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Holiday Lighting By Amy
Thank you for the great review on Angie's list! We truly value you as a customer and we hope to continue to provide outstanding service to you and your family!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Holiday Decorating,
Lighting,
Errands,
Landscaping
FAQ
Holiday Lighting By Amy is currently rated 4.5 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 12:00 PM - 8:00 PM
Tuesday: 12:00 PM - 8:00 PM
Wednesday: 12:00 PM - 8:00 PM
Thursday: 12:00 PM - 8:00 PM
Friday: 12:00 PM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Holiday Lighting By Amy accepts the following forms of payment: Check,PayPal
Yes, Holiday Lighting By Amy offers free project estimates.
No, Holiday Lighting By Amy does not offer eco-friendly accreditations.
No, Holiday Lighting By Amy does not offer a senior discount.
No, Holiday Lighting By Amy does not offer emergency services.
Yes, Holiday Lighting By Amy offers warranties.
Holiday Lighting By Amy offers the following services: Installation & Removal -Christmas & Wedding Lights