AAA AUGER Plumbing Services

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They have a radio dispatch truck and they come out very fast. The repair cost me $170. I’ll use them again.

They did the work they needed to do for the price that I felt was comparable to other companies in town. I will use them again in the future.

Plumber was available at 8pm for main sewage line blockage. He waited for us to purchase a cheap tool in order to get the job done right since we did not have the tools necessary to do the job. Once clean out access open, we were able to visualize the problem, and he gave an accurate estimate. Cleaned out the problem overnight temporarily and came back the next morning to do more permanent fix such as placing a more proximal clean out access to the sewage line. Broke water line, but fixed it the best he could. this did leak again in the future, but they came back promptly to fix the water pipe leak.

They are very professional -once you make an appointment they will call to let you know that the employee is on the way. Something nice about them is that if they finish a job and don't feel completely satisfied with their own work then they won't charge you the full amount.

The quote was $1500. He started digging in the slab and said he had to dig two extra feet to reach the pipe. He said that would be $500 a foot. The original estimate was $1500 and it ended up costing me $2500.

He said he could not find a clean out so he tried to snake out by a roof vent. I thought it was effective, but the next day it was clogged again, so they sent someone else who did the same thing and was not able to unclog it at all. I called a different company who was able to fix the problem effectively. I think AAA was just too lazy.

He showed up on time to do the work. He would always clean off his shoes before he came into the house. He cleaned up everything when he was done with the work.

The tech came to the home and explained that this would require a process of elimination. He replaced the wax rings under each toilet. We will see if this works.

The immediate problem solved, not the cause, charged $97.50 with no guarantee for follow up. I should have noticed the lack of guarantee before I signed the invoice. Do not recommend these folks.

To replace a commode valve, I turned off water to the house at the valve nearest the house. When I turned the water back on, water leaked around the valve, then I had to turn water off at the curb gate valve. I called late Saturday afternoon. No time was given, only possibility but confirmed 7:30 am Sunday. They called back at 9:30 pm asking if I would like them to come now or in the morning. I chose 8 am. They didn't arrive until after noon. I called at 9:30 to verify I was still on the list and was confirmed, but the technician held up on a job left from last night. The very friendly tech, gave a firm $375 estimate to replace valve warning higher if two valves instead of one. He cleaned the area around the valve and told me all he had to do was tighten the packing crown. He offered to replace the valve at the agreed price and said it really didn't appear necessary. They charged me a minor call charge. The tech's name is Darryl. He's a very nice man. I will use this company again.

They dont charge you a trip fee, but once their there, the prices are outrageous. If I knew what to do, I could have bought the part for $15.

The plumber was polite and did good work. The price was outrageous.

THEY WERE PROMPT ON THEIR WORK. THEY WERE CLEAN AND COURTEOUS. THEY WERE PROFESSIONAL. THEY TALKED TO ME ABOUT OTHER JOBS THEY DID ON THE SAME SCALE. EACH MAN DID THEIR WORK PROFESSIONALLY. THEY WEREN'T SLOPPY AT IT.

THEY FOUND THE BLOCKAGE UNDER THE FRONT YARD. THEY DUG IT OUT, AND THEN FOUND ANOTHER BLOCKAGE FURTHER DOWN. THEY DOUBLED THE PRICE ON ME, AND SAID THEY WOULD COME BACK THE NEXT DAY. THEY NEVER SHOWED UP, AND NEVER CHARGED ME. WHEN I CALLED THEM, THEY SAID THEY WERE DONE WITH THE JOB AND WOULD NOT BE COMING BACK.

REPRESENTATIVE ARRIVED IN AN ACCEPTABLE AMOUNT OF TIME, AND WAS EXTREMELY PROFESSIONAL, AND COURTEOUS. HE TOOK THE TIME TO EXPLAIN WHAT THE PROBLEM WAS.

ON TIME, PRICE EXCELLENT, WORK DONE AS QUOTED. WILL DEFINITELY USE AGAIN. QUOTED $500 LESS THAN ANOTHER COMPANY. TWO MEN ACTUALLY CAME OUT AND WORKED TOGETHER ON THIS.

ON THEIR FIRST TRIP THEY BROKE A BLADE IN THE LINE. THEY HAD TO MAKE REPEATED TRIPS IN ORDER TO CORRECT THEIR MISTAKE.

OVERALL, THEY ARE PRETTY GOOD FOR A PLUMBING COMPANY. THEY DID INFORM ME THAT THE FAUCET WAS COVERED UNDER A MANUFACTURERS LIFETIME COVERAGE AND INFORMED ME TO CONTACT THEM, GET THE PART AND THEN CALL THEM BACK AND THEY COULD INSTALL IT FOR JUST THE LABOR COSTS. NOT ALL PLUMBING COMPANIES WILL DO THAT.

TERRY THE PLUMBER WAS COURTEOUS AND DID HIS JOB WELL. THEY WERE ON TIME. I WOULD ASK FOR HIM IF I HAVE ANOTHER PROBLEM.

THE PLUMBER WAS CALLED OUT ON VERY SHORT NOTICE AND WAS ABLE TO COME. HE CHARGED LESS THAN WE EXPECTED.