POPULAR FLOORING CO

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To begin w/, we had some major plumbing repair done in the kitchen. The slab had to be torn up from one wall across the kitchen/dining room to the outer wall for new pipe to be laid. They left a trench about a foot & 1/2 and 8 inches deep. They didn't fill the 'English Channel', as I called it-that was for the floor guys. Well, when I came home the Berber was laid IN the English Channel. They hadn't even filled it in w/ cement or ANYTHING. Then they laid the tile next to the Berber and used BLACK 1 inch wide molding between the two materials. It looked like the outline of a crime scene AND it was raised about a 1/2 inch. I called them on it and they didn't know what MY problem was!! I told them to take it up, fill it in and re-lay the Berber. Well, they did, but when they cut the carpet w/ the English Channel there and re-laid it w/ it filled-it was TOO SHORT. It didn't even go all the way to the walls. I'm no mathematician, but I would have expected the carpet to reach the wall ,because there was no 'dip'. I ended up having to make my own molding to cover the two inch gaps around the outer edges. THEN, they cut the carpet too short in the entryway and the carpet strip was showing between the carpet and tile! They 'stretched' it to the fullest extent, but there was still a gap and the carpet strip SPIKES weren't even hammered down-OUCH! I wish I had been there for he whole process, but my husband (in very bad health) was the supervisor and really just wanted them gone. I tried to call and give manager 'Holy H***', but he was completely unapologetic and couldn't care less, because he had the check I will never use them again and I have let it be known(thru pics, personal showings), this company has the cheapest prices for a reason. I believe they are the ones putting out all the favorable reviews on themselves, because several people have had bad experiences w/ them. Popular Flooring is the worst business I have ever had the displeasure of using.