Appliance Doctors of Central Texas LLC

PROS: professional, knowledgeable, handled problem with warrantee company, willing to make a second trip out when first didn't fix problem CON: No one ever answered phone. Had to interact with him only via text. He fixed my Samsung refrigerator's leak. Water into the crispers. It took two times, but my interaction with other owners of this brand was that this repair was difficult and often impossible to fix. I retained this company through my home warrantee company. They didn't recognize that I was within the warrantee period on this repair because they thought he had come out earlier due to the fact that the first shot at an appointment was a text. However, Appliance Doctors negotiated with them when I could not and got them to send him back out without charge. Highly desirable. I waited a month before writing this review to make sure the second repair worked and it did!! my only complaint was being forced to do everything by text. I didn't like that and it was a problem with the warrantee company because they thought the first text was the actual date of the appointment. If texting is your bag, however, this is your company.

Ordered ice maker replacement and will install this week

the technician quickly identified the problem, explained it clearly to me, and made the repairs very efficiently. He was courteous and friendly,

Prompt, on time, explained work in detail. Professional and friendly. Reasonable price and time frame to resolve. I will contact for future needs.

They did a great job.

It was pretty good. He explained the details of his work and gave me list of options on how to get the parts. The work was pretty amazing, they were very professional.

He was on time, fast and was reasonable. Very friendly

Great service!

Solved in a timely fashion! Wouldn’t hire anyone else after this experience.