Since 2009, American Eagle Plumbing. has been servicing Round Rock, TX, and its surrounding areas in all of its plumbing needs. We are committed to high-quality work, long-term relationships and clear communication. Our team is thoroughly background checked and our business maintains a sterling reputation with the Better Business Bureau. Contact our team today!
Business highlights
15 years of trusted experience
Women Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
New Construction, Remodel, Service, Repair, and Drain Cleaning from small sinks to kitchen sinks.
Description of Work: Bathtub drain pipes were leaking down to ceiling below. I called American Eagle for an emergency repair job. They arrived within 44 minutes, explained every step of the repair needs. Were very respectful. They repaired and replaced pipes and joint connections. Excellent work and price is fair considering it was an emergency call and completed job in middle of nite by 2am
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$949
Dennis R.
12/2017
5.0
plumbing
 + -1 more
I am a DIY type and don't often hire professional technicians, so my review is based on limited experience. Jon from American Eagle Plumbing was the plumber who arrived. I was able to get an appointment on less than one day notice on the Friday before Christmas. He showed up on time, was professional and courteous. I had attempted to connect a new sink prior to calling. A helper and I had spent 4 days and 10 trips to the store before calling. Jon diagnosed the situation, started from scratch, and had the sink and dishwasher re-connected and installed a new garbage disposal in about 3 hours. His work did not leak! Of course being a DIY homeowner, the price was higher than I would have liked, but I was presented options before he began the work. I decided that Jon's recommendations were best, so I was the decision-maker. Even being as cheap as I am, I would highly recommend American Eagle Plumbing.
Description of Work: Finish the hook up of a new kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,226
Jim O.
12/2017
5.0
plumbing
 + -1 more
Fine. We’re able to repair one & had to replace the second.
Description of Work: Fix or replace outdoor water spigots
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
David M.
12/2017
5.0
plumbing
 + -1 more
Excellent work despite difficulty in access under sink . Identified we had a slow water leak due to issue with stop valves and replaced those before any damage to floor or wall. Clear pricing model by job type rather than hours etc
Description of Work: Replace Kitchen Faucet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ABHIJIT P.
12/2017
3.0
plumbing
 + -1 more
Hired them for replacing a leaky shower valve but they found some additional things that needed to be done. The work was completed as agreed upon. I would recommend getting a price and shopping around if time permits.
Every thing was great until the job was completed and I was told my bill was x amount.......however if I paid a monthly fee for a year of ( 15.00?) It would only be x amount. I was turned of by that however it got worse....then I was told I could/ should buy a product to clean my drains for $150.00....that number I didn't forget. I had asked for a plumber not a salesperson and with all the elder scams going on today I paid my Bill and called it quits.
Description of Work: Replace a pipe under my kitchen sink
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from American Eagle Plumbing Inc
[Member Name Removed], Thank you for taking the time to review your experience, all feedback is valuable, and even when we fail to meet your expectations. It is true that we do offer all our customers the opportunity to join a plumbing maintenance membership that we call our Diamond Club, and for 12.95mo. we offer a FREE once a year visit that includes a water heater flush, and a whole home inspection. The drain maintenance product that you referenced is called BioOne, it is a safe and natural bacteria that is approved by the EPA. This eats the fats, oils, and grease that build up on the inside of the plumbing drains, and reduces it to cabon dioxide, and water. We realize that these items are not for everyone, but we do try to help people save money or a visit by a plumber if possible. We do appreciate, and value the opportunity to serve you. We hope we can earn your business again in the future. Please give us a call, and we would be happy to deliver out a bottle of BioOne for free for you to try.
Donald O.
11/2017
1.0
plumbing
 + -1 more
Charged me $59 to tell me it would cost $287 to install which included a $25 coupon discount. He estimated it a 2 hour job. I paid the $59 and sent him on his way and installed it myself in 30 minutes.
Description of Work: Install garbage disposal
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from American Eagle Plumbing Inc
[Member Name Removed], We are sorry to hear that you did not have a good experience. It is our goal to be as upfront, and straight forward in all our pricing and processes so we can lay out options and let you choose what fits best for your budget. The service fee to come out is mentioned at the time of booking the appointment, and covers sending a licensed plumber with a stocked truck to your home. When we install disposals, (Even when clients supply them) we always change out the sink flange as that is a point of liability. Doing a plumbing repair yourself is always an option, and will always be cheaper. On all our work we provide a 100% money back satisfaction guarantee - we take responsibility and own the things we do - let me ask you: Does this sound like a business you would like to work with? We would love another opportunity to come and service you again in the future. Thank you for your feedback.
Lynette K.
10/2017
5.0
plumbing
 + -1 more
Josiah was professional, honest and friendly. We appreciated his thoroughness and the options he offered. Our first-ever experience with a plumber in our new old home proved to be a good one!
Description of Work: Plumbing inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Melody P.
09/2017
5.0
plumbing
 + -1 more
The responsiveness was outstanding. I called around 1:00 pm and had a new water softener installed the same day. The plumber was very polite.
Description of Work: Needed a new water softener
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Margaret V.
09/2017
5.0
plumbing
 + -1 more
You do not get a wide amount of choice in bathtub faucet and shower fixtures, but that can be good as it makes it less overwhelming. The work was done quickly and well. The leak was fixed. I appreciated that the plumber went for the less drastic "fix" first, and that worked.
Description of Work: Bathtub plumbing and replacing fixtures and a leak
Rating Category
Rating out of 5
Yes, I recommend this pro
David M.
09/2017
4.0
plumbing
 + -1 more
Job was done and very neat young plumber was getting ready to leave when I, the dumb, gullible, non-thinking victim, flushed the upstairs toilet. And what should come down through the ceiling but another flood (clean water this time)! So back to square one. A nice neat rectangle of drywall ceiling was removed, the split drain pipe connecting the toilet to functional drain pipe was removed and replaced, the room's 2-bulb light fixture was somehow broken, the mess was nicely/neatly cleaned up, and I was left to find somebody to replace ceiling drywall and paint. American Eagle himself appeared promptly within a day or 2 to replace light fixture that did not exactly fit over original electrical outlet box (more work for drywall person).
Description of Work: I live in a modest 2-bathroom house. The upstairs bathroom toilet developed a major leak resulting in an unpleasant "flooding" of the downstairs bathroom which is located directly below it. American Eagle Plumbing was able to come to my aid within a few days. The young (owner's little brother) plumber followed company's Up Front Pricing protocol and quoted me the price (approx. $1300.00) for a new toilet. And DUMB ME, I agree to have a new "Japanese design" can't plug (BIG JOKE) toilet installed even though my bathroom's problem was a FLOOD and not a leaking seal. How could a porcelain, intact, un-cracked, solid as a rock toilet flood? Again, DUMB ME! So, out came the old, completely functional toilet ("comfort height, slow closing lid) to be replaced by a brand new gleaming white hunk of porcelain.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$2,000
Jesse L.
08/2017
5.0
plumbing, water heater repair
 + 0 more
John and Josiah have been great to work with on every project. Both are very responsive and professional
Description of Work: Water heater replacement, fiber glass repairs, p trap replacements, drain line replacements, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rachel J.
08/2017
5.0
plumbing, drain cleaning
 + 0 more
Great! I'm even joining their Diamond Club to become a preferred member.
Description of Work: A couple weeks ago my sewer backed up into my tenant's apartment, as well as my laundry room. Not knowing what to do, I called American Eagle. John laid out lots of options for me, and we decided that although it was a Sunday, my main line needed to be snaked. Within a couple hours, John provided me with someone to come out and complete the work.I have never been anything but satisfied with my ability to contact them, how they communicate with me, pricing, and the jobs themselves. Throughout the mitigation process, American Eagle has been there for me all the way. HIGHLY recommend them, 10/10, will go through them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jenni W.
08/2017
3.0
plumbing
 + -1 more
The drain works, but the plumber kept trying to upsell us. Fixing things that don't need repair and selling products that we don't need. There is an art to fixing an older home, and we regret not going with a company who understands working in an urban neighborhood and maintaining a modest home. We have had similar work done for 1/3 of the price.
Description of Work: Snake a kitchen sink in a small urban home.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$400
Response from American Eagle Plumbing Inc
[Member Name Removed] Thanks so much for having us out to clean out your kitchen sink drain- the concern we had was that there was a lead waste line from under the sink for about 5' to the basement. When cleaning out the drain line, we use a metal cable to clear out the fats, oils, and grease that cause clogs, often in using those cables in soft lead pipe it is a likely scenario that the cable can puncture the lead piping- leading to a surprise if we hadn't brought it up. We always like to offer a replacement of the lead piping for that reason. The inspection of your drain piping system, also found that there was not any clean out tee at the base of the kitchen drain line before it went into the concrete floor- At American Eagle Plumbing it is never our intention to pressure into unnecessary repairs, but we do like to give options, and a Straightforward Price for repairs that will give valve and eliminate future repairs at inconvenient times on the systems we work on. These options are only done with a written approval. I am sorry you had a disappointing experience, your opinion is valued. When you have another future project or need we would love another opportunity to earn your business. American Eagle Plumbing, Inc Jon
ZHU G.
08/2017
4.0
plumbing
 + -1 more
The plumber did a good job, but it's way too expensive than I expected. It costed me $772 to change two faucets and three shut off valves ( I provided the two faucets). The plumber did tell me the price when he came to my house and saw what need to be done, I could have said no after hearing the price... They charge $60 to just come and give a quote, and then charge by job. I don't think I'll use them again...
Description of Work: Change two faucets in bathroom sink and three shut off valves, two valves are below one of the sink, one valve below a toilet.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$772
Roger M.
07/2017
5.0
plumbing
 + -1 more
Outstanding and everything is working Great. Thanks again!!!
Description of Work: Jon installed a new Iron Filtration System and a new Water Pressure Tank. Did an Outstanding job as always. Sincerely appreciate the professional and superior job!! Thanks!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
Dirk K.
07/2017
5.0
plumbing
 + -1 more
It was amazing. From the moment I contacted American Eagle Plumbing until the plumber left, the entire experience was outstanding. I was given a 4 hour window for the appointment and the office called and asked if the plumber could come early. He arrived 90 minutes before the scheduled window. They also provide a bio and photo of the plumber before he arrives. The pricing was great and the job was amazing. They have an awesome guarantee. They have become my go to company for Plumbing. The plumber Josiah was very professional, knowledgeable and took the time to talk about what repair options were possible.
Description of Work: I had a toilet that was leaking into the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Rachel J.
07/2017
5.0
plumbing
 + -1 more
Everything went very well. I am beyond impressed with Josiah's professionalism. He arrived to the job an hour early in order to set up his work environment and meet the city, who had to come out and turn off the water. He did an amazing job. I would absolutely hire him/them again. He is always in a great mood, and a great advocate and face for the company. I will probably always stick with American Eagle plumbing for all of my needs. A+++++. Thank you Josiah. Job well done!
Description of Work: I needed to replace the water valves that connect to the city water. I also had Josiah replace a shower head in my tenant's appt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Gretchen K.
06/2017
5.0
plumbing
 + -1 more
American Eagle Plumbing responded promptly to my request for plumbing service. Jon was able to fit me into his schedule the same day. Schedulers kept me updated with when he would likely get to my house. I loved that Jon sent a text that included his picture before he arrived. He was a good communicator, knowledgeable, efficient, and thoughtful in every aspect of his service delivery - from providing estimate, showing me section of corroded pipe that needed to be removed, cleaning up the area where he was working, and showing me how to work the new shut off valves. I highly recommend Ametican Eagle Plumbing if you are ever in need of a plumber!!
Description of Work: I needed a plumber to replace my exterior faucets because they were leaking and one had progressed from leaking to constant flow.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Julie L.
05/2017
5.0
plumbing
 + -1 more
A water leak on the ceiling, which Jon accurately diagnosed as originating from the upstairs toilet. He was very patient and kind through the process of explaining everything to us, and swiftly replaced the toilet.
Description of Work: water leak with damage to the ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erling A.
05/2017
5.0
plumbing
 + -1 more
Great. The repair was done to perfection.
Description of Work: Repair the outside water line and install a new shut off for both front and rear water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kenneth G.
05/2017
4.0
plumbing, water heater repair
 + 0 more
Was very professional in their work and above average in caring about cleaning up as work progressed. My only complaint was in efforts to sell additional products - bacterial drain cleaner and service contract.
Description of Work: Replace water heater, bring venting up to code and three other minor plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,820
Nancy H.
05/2017
5.0
plumbing
 + -1 more
Great. I love their upfront pricing. Josiah was very competent and kind. I ended up signing up for a monthly contract.
Description of Work: Cleaned some drains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Penny S.
05/2017
5.0
plumbing
 + -1 more
It was very good service. He also spent time looking at future projects with me excellent service. Im excited a reliable good plumbing
Description of Work: change bathtub spout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly S.
04/2017
5.0
plumbing
 + -1 more
It went well and I would hire them again.
Description of Work: My toilet was leaking and needed to be replaced.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Lawn Irrigation,
Water Filtration and Softening,
Plaster,
Sewer Cleaning
FAQ
American Eagle Plumbing Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
American Eagle Plumbing Inc accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, American Eagle Plumbing Inc offers free project estimates.
Yes, American Eagle Plumbing Inc offers eco-friendly accreditations.
Yes, American Eagle Plumbing Inc offers a 5% senior discount.
Yes, American Eagle Plumbing Inc offers emergency services.
Yes, American Eagle Plumbing Inc offers warranties.
American Eagle Plumbing Inc offers the following services: New Construction, Remodel, Service, Repair, and Drain Cleaning from small sinks to kitchen sinks.