Since 2009, American Eagle Plumbing. has been servicing Round Rock, TX, and its surrounding areas in all of its plumbing needs. We are committed to high-quality work, long-term relationships and clear communication. Our team is thoroughly background checked and our business maintains a sterling reputation with the Better Business Bureau. Contact our team today!
Business highlights
15 years of trusted experience
Women Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
New Construction, Remodel, Service, Repair, and Drain Cleaning from small sinks to kitchen sinks.
I still have a leak that I am going to fix myself or get a handyman to fix. This $50 for 100 deal is a complete scam. I basically paid $50 for a 1/2 hour of work and was told that any more work would cost me $200. Never ever get this. Oh yes, and I was told no warranty - which I can believe since the incorrect issue was fixed. I would not go back again anyway.
Description of Work: Having a leak below my kitchen sink. I told him where I had seen the leak coming from. He could not reproduce it. He then proceeded to see a leak in an area that I had seen no leak from and caulked it.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$50
Response from American Eagle Plumbing Inc
[member name removed] I can understand your frustration that the problem remains under your kitchen sink after we spent a considerable amount of time looking, and running water. I remember we spent about 30 minutes running your kitchen faucet, filling and dumping the sink bowls, spraying water on the back splash to try and simulate the issue you are having. I did finally notice some water coming from under the trim of the faucet because of the water we intentionally put there. That is why I recommended either replacing the faucet, or using the value of the coupon that you purchased, and install some silicone to seal around the holes underneath. It was very difficult to recommend for you to spend money on a solution, when I was having a hard time recreating the leak under the sink. I would be happy to come back out and look again at no cost to you to figure out a recommended solution. Jon American Eagle Plumbing, Inc 763-291-5752
Kathy K.
07/2014
5.0
plumbing
 + -1 more
Good only took him about 40 minutes. I had a quote done for this when I hired a different plumber for something else it was for frost free which I didn't do today but don't think it included a new valve and that quote was for $650 obviously I thought that was ridiculous. I think the $250 was very fair. So I'm happy and will call them again if I need plumbing work in future (but I hope I don't though!) i don't know if i really needed to do the new valve he suggested it. I did it as figured cheaper to do it now than in future that part of the job was $100. I didn't feel pressured to do it which I appreciated.
Description of Work: Replaced outside faucet and shutoff valve inside to it
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jane H.
07/2014
5.0
plumbing
 + -1 more
The service turned out very well. They came when they were scheduled to do the work. The guy that came did a good job and he took care of the work quickly. He was congenial to work with.
Description of Work: This was a Big Deal for $50.00 for $100.00 of plumbing services. They corrected a leaky valve on a pipe in a basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Barbara M.
07/2014
3.0
plumbing
 + -1 more
Provider sent e-mail and number. I called him and left message, with no response. Called again and was told that he can not fit me in before two weeks. I have a sink with standing water, so told him I would have to cancel.
Description of Work: .
Rating Category
Rating out of 5
$50
Jie Y.
07/2014
4.0
plumbing, water heater repair, drain cleaning
 + 1 more
There was water leaking signs under both bathroom sinks, so I called the plumber. For one sink, the plumber identified the issue was with the valve and water line, so he was trying to replace them. It was a flowtight valve and difficult to remove. It took him a little while and the valve didn't come off. Therefore, he decided to cut the copper pipe instead and then install a new valve. I was fine with this option since it did seem difficult to take off the valve. For the other sink, I was hoping him to identify the source of the leak, but at the time of the service, there was no water leak at all. The plumber replaced the water line and valve anyhow as a precaution. Then, he went on to work on the slow water fill issue of the toilet. He cut the copper pipe again for installing a new stop valve before I knew it. Unfortunately, there was water leak after the new stop valve was installed. He had to cut more copper pipe in order to re-install the stop valve. However, after the first cut, there is not enough copper pipe to cut, and therefore he proposed to cut the dry wall to put a new copper pipe. I certainly didn't want to go that route because it will significantly increase the work effort and cost. Glad that he eventually figured out a way to make it work without cutting into the dry wall. The whole service lasted about 1.5 hours (it may last less than 1 hour if he did not run into the drywall problem), and the cost was $385. The plumber gives you a cost estimate before doing the projects. But the cost does appear on the high side. For this type of regular plumbing service, it is probably good to ask plumbers who get paid by time instead of by projects. There is one thing I am not happy with. After the service, I noticed I was charged for the material cost. However, I actually provided the water lines and valves myself. Later on I contacted the plumber and brought this up, but he said those have been accounted for.
Description of Work: replace bathroom sink hot water supply line and valve, clean sink drain, and replace toilet fill valve and water stop valve
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$385
Jennifer H.
07/2014
5.0
plumbing
 + -1 more
Service was prompt and professional. Definitely would hire again.
Description of Work: Removed 80-year old concrete laundry tub, replaced with new tub, replaced shower trim in bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Erica G.
07/2014
5.0
plumbing
 + -1 more
Great. No surprises. works well.
Description of Work: Replace outdoor faucet and indoor shut off valve. Out door faucet had broken pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$350
Julie E.
07/2014
3.0
drain cleaning
 + -1 more
When I contacted them about the work their prices were just too high for me. So I decided not to go with them.
Description of Work: I purchased a big deal for plumbing services.
Rating Category
Rating out of 5
$50
Steve G.
07/2014
5.0
plumbing
 + -1 more
Prompt and cleaned up well after installing new faucet.
Description of Work: Replaced leaking faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
William C.
07/2014
5.0
plumbing
 + -1 more
Jon, the plumber called to let me know that he could be and was a half hour early. He was courteous and fast. His work was top notch. The cost did not break the bank either.
Description of Work: Two external faucets were replaced. Each had a frost free upgrade.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Kathryn A.
07/2014
5.0
plumbing
 + -1 more
He was prompt, did not waste time, and was very flexible as we kept adding items to do. He was pleasant and a hard worker.
Description of Work: The provider installed a new toilet, new vanity top, new fixtures in sink and tub. He installed new faucet in kitchen and under sink shut offs in both bath and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Allison S.
07/2014
5.0
plumbing
 + -1 more
It was great. They got the job done in about 2 hours. The cleanup was great. The scheduling was good.
Description of Work: It was a Big Deal for $50 for $100 of Plumbing Services. They repaired the sealant around the toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Xiaoyu G.
06/2014
5.0
plumbing
 + -1 more
No surprises, so I'm happy.
Description of Work: Big Deal + extra to get 50 gallons.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Steve F.
06/2014
5.0
plumbing
 + -1 more
The service went well. They did exactly what the deal stated. The technician was a friendly guy, clean and was an efficient worker. There was a minimal amount of indoor time and scheduling was very easy.
Description of Work: I purchased a deal for an Outdoor Hose Faucet Replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
RENEE H.
06/2014
5.0
plumbing
 + -1 more
A coupon was purchased $50.00 for a $100.00 worth of services. An estimate was provided upfront and the work was completed in a timely manner to my satisfaction.
Description of Work: Replaced outside faucet and fixed a running toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Jeff S.
06/2014
4.0
plumbing
 + -1 more
They called me and unfortunate we unable to preform the exact service I needed but were very professional over the phone.
Description of Work: .
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
$50
CHRIS R.
06/2014
5.0
plumbing
 + -1 more
I called American Eagle Plumbing to replace a leaky outdoor water faucet, using the Angie's list promo. When I asked what other costs would or could be involved, they said that promo price covers replacement of the faucet only, but that sometimes the home may need to replace the indoor shut-off valve, which would be an additional $75. Jon came out and did all the requested repairs, including replacing the shut-off valve. He was very polite, informative, and professional. The job was done to my total satisfaction, and the cost was exactly what I had been quoted; no additional or hidden charges, which is always one of my biggest fears and frustrations in calling any service company. I will definitely use American Eagle again, and refer him to my family and friends anytime.
Description of Work: Replaced outdoor faucet and indoor shut-off valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Deb M.
06/2014
5.0
drain cleaning, plumbing
 + 0 more
Amazing service! Very professional contact in the beginning to arrange a mutually convenient day and time for the work. What started as a simple outdoor faucet replacement turned into a little bit more. We encountered several complications with the existing plumbing, and Jon suggested several options for resolving them. He went above and beyond, and the labor expenses were extremely fair. He also investigated a leak for me, and determined that an appliance repair was needed. Will most definitely contact them for any future plumbing needs.
Description of Work: Replaced outdoor hose faucet and solved several related issues
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lori L.
06/2014
5.0
plumbing
 + -1 more
Prompt. Professional. Fast and complete. Gave options on prices and what had to be fixed, versus what should be fixed.
Description of Work: Very professional and efficient.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Patricia P.
06/2014
5.0
plumbing
 + -1 more
The technician was prompt, and got to work right away. He spent a good chunk of time working on it, as apparently there were some unexpected difficulties, but the final product is great and I'm very pleased. I should have priced out the cost of this work before buying the Angie's list deal. Before he started, he informed me that the total cost was $225, less $100 Angie's deal coupon (for which I had already paid $50). It surprised me that it was significantly more (I figured it would be somewhat more). My fault for not getting bids. Given the time it actually took for him to do the work, I ultimately was okay with the additional expense.
Description of Work: Removed an old bathroom faucet and installed a new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Elaine S.
06/2014
5.0
plumbing, water heater repair
 + 0 more
I purchased a coupon for a plumbing consult, $50 for a $100 service call. I received a call the next morning from Jon and we had a long discussion about my hot water heater's symptoms. He came out on Monday, earlier than he said he would, looked at my hot water heater and determined a repair would be $150 less than replacing my older (8 yo) water heater. He had all the parts and equipment to do the upgrade and he charged me what I would have paid if I had purchased a coupon for another service provider on Angie's List. I had been planning on buying the coupon if Jon said my water heater was not repairable. After a couple hours, we had a new hot water heater. It's a 40 gallon Rheem, which is a standard brand with reasonable reviews. I had to leave before the install was complete but they cleaned up after themselves and the water heater appears to be just as I expected it to be and up to code. Don't be put off by his youthful appearance, Jon is a professional and knows his business.
Description of Work: Installed a hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Susan N.
06/2014
4.0
plumbing
 + -1 more
It was fine and I was satisfied with the service. The plumber was friendly and good. They got the job done in about one hour. The scheduling was easy and he showed up on time.
Description of Work: It was a Big Deal for $150 for Outdoor Hose Faucet Replacement.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Joanne H.
06/2014
5.0
plumbing
 + -1 more
I was surprised he still came that day because it was thunderstorms all day. But he came, even early, and told me what he needed to do. Unfortunately, I didn't realize that to do this he had to cut a big hole in my wall! He charged an additional $35 for that, but it needed to be done. He finished the job quickly and helped me put the room back in order. I was pleased with the job he did.
Description of Work: I used the Angie's List Deal for a new outside faucet for $150.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
brian J.
06/2014
5.0
plumbing
 + -1 more
American Eagle plumbing came out on time with 2 plumbers. The work was done quickly and efficiently. We were happy with the service, would use them again and recommend their services to friends, family and neighbors.
Description of Work: Replaced 2 outdoor faucets, installed waster supplies and plumbed sink for wet bar. Also fixed a leaky kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Susan M.
06/2014
5.0
plumbing
 + -1 more
Easy. He explained what was wrong, advised on the most logical/cost effective solution, got the parts, and fixed the leaky fauets/shower heads. No problems since.
Description of Work: Fixed a few leaky faucets/shower heads.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Lawn Irrigation,
Water Filtration and Softening,
Plaster,
Sewer Cleaning
FAQ
American Eagle Plumbing Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
American Eagle Plumbing Inc accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, American Eagle Plumbing Inc offers free project estimates.
Yes, American Eagle Plumbing Inc offers eco-friendly accreditations.
Yes, American Eagle Plumbing Inc offers a 5% senior discount.
Yes, American Eagle Plumbing Inc offers emergency services.
Yes, American Eagle Plumbing Inc offers warranties.
American Eagle Plumbing Inc offers the following services: New Construction, Remodel, Service, Repair, and Drain Cleaning from small sinks to kitchen sinks.