Since 2009, American Eagle Plumbing. has been servicing Round Rock, TX, and its surrounding areas in all of its plumbing needs. We are committed to high-quality work, long-term relationships and clear communication. Our team is thoroughly background checked and our business maintains a sterling reputation with the Better Business Bureau. Contact our team today!
Business highlights
15 years of trusted experience
Women Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
New Construction, Remodel, Service, Repair, and Drain Cleaning from small sinks to kitchen sinks.
It went very well, He was on time and completed the project quickly and we have not had any problems and no leaks.
Description of Work: Replaced two outside hose faucets and replaced the shut off valves on the inside of the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Barbara A.
08/2014
5.0
plumbing
 + -1 more
Everything was fine. He explained everything thoroughly and did not push for additional services. Very prompt and professional.
Description of Work: Adjusted toilets. Installed new toilet seat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Christine K.
08/2014
5.0
plumbing
 + -1 more
This is a great company. I got a great price which he quoted me over the phone. I had questions which he clearly and effectively answered. They were right on time and worked very quickly. The sump pump is working wonderfully and we haven't had to use the battery back-up yet, thankfully.
Description of Work: Install a new sump pump and battery back up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
David M.
08/2014
5.0
plumbing
 + -1 more
They cleared two of my sewer lines, a 3 inch and a 6 inch main, and replaced a cap. They came perfectly on time, were freindly, outlined cost ahead of time, and charged exactly what they said they would. Will definitely use them again!
Description of Work: They cleared two of my sewer lines, a 3 inch and a 6 inch main, and replaced a cap. They came perfectly on time, were freindly, outlined cost ahead of time, and charged exactly what they said they would. Will definitely use them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$217
Francis G.
08/2014
5.0
plumbing
 + -1 more
Committed to a time, showed up on time. The people were courteous and professional. They really did a fine job and it turned out exactly how we hoped it would.
Description of Work: Installed 2 exterior faucets and repaired kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janelle C.
08/2014
5.0
plumbing
 + -1 more
I was very impressed with the professionalism of Jon S. Who did the work. He explained everything very thoroughly, and was very polite. I asked him to look at my kitchen faucet even though it was not scheduled to be worked on. The cable attached to the pull out spray had slipped back into the faucet. He was able to get it out for me. I then told him I was having a hard time turning off the faucet. He said he could fix that and quoted me a price. I agreed to the work, as I had been considering buying a new faucet, which would have cost much more! He had a trainee with him who was also very nice, and agreed to hand my dog a treat so she would stop barking at them.
Description of Work: Replaced filvalve on basement toilet that was leaking. Replaced seats spring and cam in kitchen faucet handle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Sandra J.
08/2014
5.0
plumbing, water heater repair
 + 0 more
Initially, I contacted plumber that originally installed that A.O. Smith water heater in 2010 and 2011 and after a few months of trying I gave up waiting to hear back from him. Since I didn't know who to call that would handle the water heater warranty for me I looked at Angie's List for a recommended plumber. Based upon, all the recommendations on Angie's List I contacted American Eagle Plumbing. I received an immediate response from Jon at American Eagle Plumbing about a labor quote to replace a warrantied water heater. I knew there was special promotion pricing that American Eagle was running but in my case I didn't need a new water heater only replacement labor. I was quoted what I felt was a fair price to perform the replacement labor ($350.00) on the warrantied water heater and was completely surprised when American Eagle Plumbing offered to come out within a few days on a Monday afternoon. Jon explained, and quot;You have water on the floor and I want to take care of you before I go out on vacation the following week and the rest of my week is full.and quot; The service got even better when American Eagle Plumbing offered to handle the water heater warranty replacement with his distributor leaving me out of the equation entirely. As a single Mom, I was elated to learn I didn't have to make more phone calls to the local A.O. Smith distributors, cut apart the water heater to retrieve the rating plate, or pay for a water heater ahead of time and wait for the warranty refund. The water heater was drop shipped to my home from Jon's distributor and he arrived a few hours later to install the water heater. To my surprise the Jon called me ahead of time to let me know he was going to be 40 minutes early (3:20 pm) and so we made arrangements for him to go ahead without me there. I was busy carting kids around for their school's reading and math assessments and planned on meeting Jon at 4:00 pm as agreed upon initially. I arrived a little after 4:00 pm and all the work was done. Jon ran through the completed repairs and why he replaced two water pipe valves on top of the water heater installation (i.e. one was illegal that connected to my homes humidifier system installed long ago and the other valves oil packing was worn out). Nice to know Jon took care of a few little things to bring my water heater up to code that weren't done the first or the second time by the previous plumber. I'm thrilled to stopped worrying about a leaky water heater and now have a great plumber to call next time. I will be using American Eagle Plumbing on an few upcoming home renovations in my laundry room and kitchen. Thank you, Jon for the exceptional service and for being a great guy during the whole process.
Description of Work: American Eagle Plumbing replaced a warrantied A.O. Smith water heater that was installed by a previous plumber that refused to return my calls or email messages. This was the second time the water heater had to be replaced for manufacturer defects within four years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Response from American Eagle Plumbing Inc
[Member name removed], Thank you for those kind words, I am happy that I was able to help, and make this warranty replacement less stressful than it already was. Jon
Helen K.
08/2014
3.0
plumbing
 + -1 more
I had a clogged drain in the kitchen and signed up for American Eagle Plumbing to do the service. When I contacted them to set up a date for the service and let them know what I needed done, they told me that they did not clean out drains. I need to have this done so I want to have a refund and have someone out who will clean drains.
Description of Work: .
Rating Category
Rating out of 5
$50
Lynn A.
08/2014
5.0
plumbing
 + -1 more
Jon did a great job.He showed up on time and took care of all plumbing projects.
Description of Work: multiple plumbing projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$770
Brad H.
08/2014
5.0
water heater repair
 + -1 more
There were no troubles with scheduling. They did a great job.
Description of Work: We purchased a Big Deal for a plumbing service. They installed a water heater.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald P.
08/2014
5.0
plumbing
 + -1 more
Very happy with service. John suggestions on rebuilding one faucet which he felt was of much better quality than one I purchased to use for replacement was greatly appreciated. Plumbing fixes are expensive but feel the work will last. Would use American Eagle Plumbing again.
Description of Work: Rebuilt and replaced two faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
James B.
08/2014
5.0
plumbing, water heater repair
 + 0 more
He arrived 45 minutes before schedule, giving me a call so I had time to run home from work. It also took a little longer than he had indicated, even accounting for the valve addition. There was a little water splashed on some lumber I had a ffew feet away. The water heater is working well now.
Description of Work: Jon removed the old water heater, had the new water heater delivered, and installed the new water heater. For an extra charge, he installed a shut-off valve and bought the permit. Afterward, I asked him to take a look at few other potential projects for a future visit.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
WILLIAM W.
08/2014
5.0
plumbing
 + -1 more
Everything went great. Jon was punctual, protected all floors with dropcloths (it was raining outside) and allowed me to use two coupons, one for the outdoor spigot and one for other plumbing. He offered helpful information that made job outcome even better. I won't hesitate to call him for any other plumbing jobs in the future.
Description of Work: replaced a split outdoor frost-free spigot and added an indoor shutoff valve under our kitchen sink, replaced wax ring and stablized a leaking toilet from rocking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$485
Ashley R.
08/2014
5.0
plumbing, water heater repair
 + 0 more
I called Jon on a Thursday and expected to get the job schedule for the following week, at the earliest. However, his schedule had just opened up and he was able to arrive at 7am the following morning. He arrived a little early, quickly explained what needed to be done to bring the gas line up to code, and got to work. He installed the new heater quickly and left the area clean. Overall, I'm very pleased with quality of work and highly recommend Jon!
Description of Work: Removed old hot water heater, installed new with updated copper gas line and gas shutoff valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,115
Wallace O.
08/2014
5.0
plumbing
 + -1 more
Very professional, did a great job on the install. Left the home perfectly clean and disposed of all packaging. Highly recommended.
Description of Work: Kitchen faucet installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
brandon T.
08/2014
5.0
plumbing, water heater repair
 + 0 more
He called me right away and did the job very efficiently and professionally. I was very pleased with quality of work and experience, i would highly recommend calling him for plumbing work!
Description of Work: Needed new copper water pipe connections along with a new vent pipe for a water heater that i purchased myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
NANCY D.
08/2014
5.0
plumbing
 + -1 more
Jon arrived on time, even a little early. He explained what should be done with the valve supplying water to my ice maker in terms I could understand. He installed the saddle valve quickly and left the area clean. I have used Jon's services in the past and have been very happy with his work and professionalism. I would not hesitate to call American Eagle Plumbing for any of my plumbing needs.
Description of Work: Replaced saddle valve for ice maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MICHELE H.
08/2014
2.0
plumbing
 + -1 more
I called to schedule an appointment after I got the E-Mail for me to call them. I told him that I needed a kitchen drain cleaned. He said that we don't do drains and that brochure says that. The brochure says right on there to get a drain cleaned. I called another company to do the job.
Description of Work: .
Rating Category
Rating out of 5
$50
Mark K.
08/2014
5.0
plumbing
 + -1 more
It was good. I had no issues with scheduling. The plumber was very nice and informative. He did not try to do anything that was not necessary and was honest with his work. They got the job in about half a day.
Description of Work: It was a Big Deal for $50 for $100 of Plumbing Services. They fixed a shower leak and replaced a leaky water valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Mike F.
08/2014
5.0
plumbing
 + -1 more
Thank you for providing me the opportunity to review American Eagle Plumbing. Jon and American Eagle Plumbing are very professional and accommodating in their work. I am an old curmudgeon and submitted him to various criticisms, pressure, and unreasonable demands which he handled with much patience and understanding. The original amount to fix an outdoor faucet was $150.00. But I lured them in knowing it would be more than that to truly fix. My faucet was leaking and the entire thing should have been replaced. However, I had just 'buried' my basement water lines with a new ceiling and accessing the line would have required ripping up the new ceiling I had just put in. I should have addressed the problem before when the ceiling wasn't there. Jon spent the time, listened to my concerns, and worked out a solution to get my faucet up and running like new. He didn't want to rip my new ceiling out either. He ran up to Mahtomedi to get special parts to re-build my existing faucet. All on the same day and within a narrow time frame. He also let me know what part of the faucet is 'going bad' and may need replacement in the next year or so. Bottom line it did cost me $300, but to me very worth it. The faucet works like a champ and I know what to do if/when it goes bad again. Thank you very much, Mike
Description of Work: Rebuilt outdoor faucet and tightened indoor nuts
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Annie H.
07/2014
5.0
plumbing
 + -1 more
I highly recommend calling Jon for plumbing problems. He knows the art, explains options, gives best and worst case scenarios. He also does excellent work. I used him once before, then went with another plumber, which was a disaster. I've learned that it's not smart to shop for cheapest deal when it comes to plumbing, go with skilled people you can trust. Jon fits the bill, he's my go-to plumber now.
Description of Work: Diagnosed pipe leak, caulked, tightened nuts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
BRIDGET E.
07/2014
5.0
plumbing
 + -1 more
I was very happy working with American Eagle Plumbing for a similar repair the previous summer I didn't call anyone else. Easy to schedule, they recommended an additional update without being pushy.
Description of Work: Replaced an outdoor faucet and updated the shut off valve in the crawl space
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
CHRISTINE A.
07/2014
4.0
plumbing
 + -1 more
Ron charged me $185.00. When I called to schedule the appt. I felt I was getting the work done for the $100.00 Angie's List Deal. The new tenant feels there is a part missing, as there is very little water pressure. I emailed Ron today- and he will be talking with my tenant, but will charge $50 if he needs to come out and look at it, as he feels it was running fine when he left. I turned it on- but, my own water is very low pressure in a 2nd floor bathroom, so I didn't notice. Hopefully, they will get the issue resolved, without costing me even more money! I was extremely disappointed at the high cost- it was a very straightforward job- switching out old faucet for new, which I supplied.
Description of Work: replaced older faucet with newer one in bathroom in condo
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
$185
Response from American Eagle Plumbing Inc
[member name removed], Customer satisfaction is very important to me, and I feel like there are some issues that I can address/break down to hopefully help you better understand what you paid for, and why initially I told you there was a $50 charge to come back out. You purchased a $50 coupon to receive $100 off the total cost of the job. I apologize if it was conveyed to you that $100 would be the total cost of the job. I would like to break down how I arrived, and charged you the overall price of $185. $50 Trip/Service Charge; This helps cover gas and maintenance for the van I need to drive to bring out my tools, and material to your house. $125 Minimum Labor Charge $10 Shop Supplies; This covers the new stainless no-bust supplies I used on your faucet, and the rags I used to clean up, and the silicone, and putty for the faucet installation The total cost of your faucet install was $135, including the value you paid me at the time of work($85) and the value of the purchase ($50) Total discounts was $50 Warranty; You purchased your faucet through a 3rd party (Big Box) supplier, and not through me. I cannot warranty a product if it is missing parts, broken or defective. After I completed the installation, I brought you into the bathroom and had you look at the faucet install. I recall, at that time, that you were pleased with how the faucet worked and looked. My warranty would cover if the water lines, or the trap were leaking in the sink cabinet-something relating to an install error, not a manufacturing defect. I believe you purchased a Moen faucet. Moen has a lifetime warranty on their faucet parts, but those parts would be subject to a labor charge to install. Because the faucet was originally working well, I believe some sediment got into the aerator, and just needs to be cleaned out. I can, will waive the $50 service charge to come out, and inspect the aerator. However, if something needs to be replaced, that might be subject to a labor charge. I hope this explanation helps, please call if you would like to set something up. Jon American Eagle Plumbing, Inc 763-291-5752
Jolane J.
07/2014
5.0
plumbing
 + -1 more
Jon was able to come out in a couple of days and did a fantastic job. He talked with me about the laundry list of plumbing problems and explained any and all options we had, came up with a cost, and we were in business. 5 hours later he had everything done and done RIGHT. Before the appointment I was thinking one new toilet was necessary, and that was confirmed. Jon had one delivered to the house right then and there. Hands down the best plumber I have ever worked with. Very thorough. Highly recommended.
Description of Work: New toilet, two toilet shut off valves replaced, one toilet fill valve replaced, leak from kitchen sink into basement fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Susan C.
07/2014
2.0
plumbing
 + -1 more
The toilet was replaced but at a high cost. He also tried to sell a higher priced toilet $500, adjustments to current tanks $50, check for other leaks $50. Next time I would make sure that the total cost of the service will be at an estimated value.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Lawn Irrigation,
Water Filtration and Softening,
Plaster,
Sewer Cleaning
FAQ
American Eagle Plumbing Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
American Eagle Plumbing Inc accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, American Eagle Plumbing Inc offers free project estimates.
Yes, American Eagle Plumbing Inc offers eco-friendly accreditations.
Yes, American Eagle Plumbing Inc offers a 5% senior discount.
Yes, American Eagle Plumbing Inc offers emergency services.
Yes, American Eagle Plumbing Inc offers warranties.
American Eagle Plumbing Inc offers the following services: New Construction, Remodel, Service, Repair, and Drain Cleaning from small sinks to kitchen sinks.