LOWE'S

Hardware & Home Improvement Stores, Appliance Sales and Installation, Doors,


Services we offer

APPLIANCE SALES, BUILDING SUPPLIES, FLOORING, HARDWARE, HEATING & COOLING, HOME DECOR & PAINT, LAWN & GARDEN, LIGHTING & FANS, OUTDOOR LIVING, PLUMBING, STORAGE, TOOLS, WINDOWS & DOORS.

Reviews

4.327 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
19%
3
0%
2
4%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 1-25 of 27 reviews

Don C.
08/2017
5.0
decks
  + -1 more
Last year we had a deck put in our back yard but the first step was 11" high, that a bit high. So we added an extra step that was 5 1/2" tall to make it a little easier to step up. I worked with them before. They sub-contract the work out to another company.
Description of Work: They built a deck and they came out to add an additional step.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,795

Melvin D.
06/2014
1.0
doors, home improvement stores
  + 0 more
Lowes called and said door would still be $199 but the install would now be $279. I was told Lowes only has 2 contractors they deal with in the Metroplex which I feel is the problem. These two contractors are charging very high rates. Very disappointed with Lowes advertising $97 knowing it will cost more.
Description of Work: Found storm door at Lowes and asked for their subcontractor install it. The advertised price to install was $97, but it could be a bit higher. I paid $35 upfront for the contractor to come and measure door.

Rating CategoryRating out of 5
value
1.0

$478

Becky L.
04/2014
4.0
home improvement stores
  + -1 more
We needed to paint some furniture and doors. I didn't know what type of paint to use. The Lowe's employee gave us all the options and pros and cons of the different paint types.
Description of Work: Help with paint selection

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Brian M.
12/2013
4.0
home improvement stores
  + -1 more
I attempted to buy but A/L canceled the order. Nevertheless, I keep getting e-mails to review the gift card purchase. Today, they offered a $5 Starbucks card for the review, so this is it.
Description of Work: So Angies List did a promotion to buy a Lowe's gift card at a discount.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy L.
06/2013
5.0
home improvement stores
  + -1 more
Purchased a Big deal gift card for LOWE'S. Received the card within a couple of weeks from the purchase date. Would absolutely use gift cards again.
Description of Work: LOWE'S purchased some general items for the home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick G.
04/2013
1.0
appliance sales, home improvement stores
  + 0 more
On March 06, 2013, I contacted Angies List who referred me to several different ”A “rated Plumbing Companies in the Hurst Area, and I choose Baker Brothers Plumbing. The Technician provided was Mr. Sean Smart and he was on time, very professional, credible in explaining what the cause and cure would be to correct the issues I requested to be repaired. I conversation I told him of my previous bad experience with the installation of the Watts Hot Water Recirculating pump in 2011. I gave him the Watts Sensor Valve Installation Manual; he looked at the install and told me the device was not correctly installed, in fact backwards. I verified what he said by comparing the (figure 1) inset pictured in the manual and confirmed the device was installed as pictured “Incorrect Installation!” Within seconds of turning on the tap it was instant hot water. The next day I set the Energy Smart Operational Mode Button of 125 degrees from where it had been set @145 degrees for the last 522 days of operation, and to date there has been no problem with hot water from any tap. I have attached documentation that will support some of the detail I have provided. I have spent the last 17 months and Lowes is under the incorrect assumption and there was no energy waste caused by the incorrect installation of their sub-contractor that did the install.
Description of Work: On September 05, 2011, I purchased a new energy efficient Whirlpool Hot Water Heater as well as a Watts Hot Water Recirculating pump in order to improve cost saving to rising utilities expense. The combined cost was just short of a thousand dollars and I had Lowes arrange the installation of both fixtures. This with the consideration for the City of Hurst Code Inspection, it took 3 days. I asked the installer to make sure all was operation as designed, due no change in the delivery of the Hot water to hall or Master Bathrooms. He checked and after running the Garden Tub at highest hot setting felt it would get better after the water had circulated. Approximately two days later the installer was back indicated it was working as designed. I called Lowes Plumbing Department; they referred me to the Manufacture. I called Lowes back and spoke with the Installation Manager, the Customer Service Manager, with no change results, so I quite frankly gave up and let it go!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Anna N.
03/2013
5.0
home improvement stores
  + -1 more
I logged onto Lowes to see how much it would cost to have them lay a floor in my kitchen. I didn't use them because I decided to go with a peel and stick which I did buy at Lowes. It was a very simple process and my floor looks beautiful.
Description of Work: I didn't use their services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Willis W.
03/2013
4.0
appliance sales
  + -1 more
We were not happy with it at all, it cleaned okay but it was smaller than the dishwasher we replaced and there were several features that we really didn’t like. We sent them an email and they were very good about exchanging it. They had a thirty-day return policy, no questions asked, so we went over to Lowe’s and bought another one and they delivered it, picked up the old one, and hauled it off. We have been thrilled with the new one that we picked out. We think pretty highly of Lowe’s. The main thing is the return policy; the way they stand behind everything they sell is what stands the most to me. They have a huge variety there, they have kitchen aids, whirlpool baths, they have several different brands that are reputable brands, and Lowe’s does stand behind everything they sell. They do have some good sales and if one uses a Lowe’s card one gets a five percent discount but they are not really any better or any worse, so they are about average in pricing. We do a lot of business with Lowe’s.
Description of Work: We bought a dishwasher from Lowe’s.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Roxann T.
12/2012
5.0
flooring contractor
  + -1 more
They did a really good job and the price was reasonable. They were really punctual and communicative.
Description of Work: We have used LOWE'S for flooring replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JJ D.
11/2012
5.0
gas grill repair, home improvement stores
  + 0 more
purchased grill and wanted it assembled. Lowes said it would be ready for pickup in 2 days and it was ready when I came back to get it.
Description of Work: purchased a gas barbecue grill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara B.
10/2012
1.0
appliance sales
  + -1 more
This was a terrible experience. I purchased a Samsung Side by Side refrigerator for around $2000. They delivered it, and it didn't have any packaging and had fingerprints all over the stainless steel. When they installed it there was a box for the water filter but the water filer was missing. The store managered called me after the delivery to see what to do. While I was talking to her on the phone, I realized that not only was the water filter missing, but that there were circles on the condensating glass shelves. Then I noticed on one of the shelves inside the door that there was actually food. So they delivered to me a used/returned refrigerator and tried to pass it off as new. I went back to the store and ordered another refrigerator and asked it to be delivered new in the wrapping. They picked up the damaged/used one and delivered it on Saturday and unpacked and installed it. Then the delivery guy said, oh I can give you a couple hundred off of this because it has a little damage. He showed me the damage at the bottom of the side, and I asked him to pull out the refrigerator. It wasn't a small dent, but was about 18 inches long, near where the compressor is. They said if I didn't take this one I would have to wait until they could reorder another one. I opted to return it. I have spent more than three weeks fooling around with Lowe's so I could have a new refrigerator for my new house when I moved in. However, they just could not make this work. People should be careful when you buy from them that they don't try to pass off old used dirty appliances as new.
Description of Work: Delivered two damaged refrigerators when I had purchased new. One of them even still had food in it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Linda K.
07/2012
5.0
flooring contractor
  + -1 more
It worked out fine. It was really pretty easy and I would recommend them.
Description of Work: I used Lowe’s to carpet six rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

michael F.
07/2012
5.0
home improvement stores
  + -1 more
we went to store picked out the items we wanted they offered an excellent installation price. we brought equipment home. The same day the installation service called to schedule an appointment. We scheduled it for the next day the tech showed up promptly and did all work in a minimum amount of time. He was well dressed & very polite and professional.
Description of Work: replaced sink, faucets & food disposal.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Brian H.
04/2012
5.0
home improvement stores
  + -1 more
I don't need to go there very often but I am happy with their service and I will continue to go to Lowe's.
Description of Work: I go to Lowe's for general hardware purchases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
03/2012
5.0
house painters, home improvement stores, interior painters
  + 1 more
I grade them with A's across the board.
Description of Work: We last purchased paint from Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CANDACE E.
09/2008
1.0
doors
  + -1 more
I choose to buy my sliding glass door from Lowes after shopping around. I also had them install the door. I was pleased when I left the store because the sales rep seemed nice and I had gotten a good price on the door. That is when things turned ugly. The door was installed incorrectly and I was charged an outrageous price for installation. I called twice in June and twice in July and my husband called once to get repairs. We got no response until I actually walked through the door and spoke to the sales manager directly. To make the whole situation worse I was going through a difficult time with chemotherapy which the sales rep knew about.
Description of Work: They installed a sliding glass door.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$1,177.57

Summer H.
10/2006
5.0
countertops, home improvement stores
  + 0 more
The countertop arrived in the store within 4 weeks and we were contacted by phone the following week. The countertop was exactly as we ordered it and we are very happy with our purchase. When we picked up the countertop, the ends were covered with cardboard to prevent damage. Lowe's offers installation but we chose to save money and install it ourselves. Because we were able to order it cut-to-size, we just have to cut out the hole for the sink and put the countertop in place. When ordering laminate countertops though, you pay for 8ft or 12ft sections even if your countertop is not that long.
Description of Work: We purchased a custom laminate countertops for our bathroom. The countertop was a custom color with a honed finished and custom bullnose edge. The countertop was cut to size (depth and length) and scheduled to be delivered to the store in approximately 4 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$212

Summer H.
09/2006
5.0
appliance sales
  + -1 more
I got immediate service while shopping for a refrigerator at Lowes. The sales person showed me models that met my specific requirements and also told me about other popular features other shoppers were looking for. I received 10% off because I purchased a floor model. Lowes also offers a 4 year extended warranty (after the 1 year manufacturer's warranty ends) for around $100--great price! I purchased the refrigerator at 8pm and Lowes delivered around noon the next day.
Description of Work: I purchased a floor model Kitchen Aid stainless steel side-by-side refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,469

JEANY R.
11/2004
2.0
doors
  + -1 more
THE WORKERS WERE ON TIME. THE WORKMANSHIP WAS NOT GOOD.
Description of Work: INSURANCE PAID FOR THIS WORK. I HAD A NEW FRONT DOOR INSTALLED.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


JEFF E.
10/2004
5.0
garage doors
  + -1 more
VERY COMPETITIVE AND DID A GREAT JOB.
Description of Work: DELIVERED AND INSTALLED A GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

SHAWN N.
10/2004
5.0
custom cabinets
  + -1 more
THE CABINETS CAME IN AHEAD OF SCHEDULE AND WE WERE PROMPTLY CALLED. THE CUSTOM CUT CABINETS WERE EXACTLY AS ORDERED AND IT FIT PERFECTLY. THE SALES PEOPLE HELPED US CHOOSE A COLOR THAT WENT WELL WITH THE KITCHEN. THEY WERE VERY HELPFUL AND MADE OUR PROJECT GO SMOOTHLY.
Description of Work: CUSTOM CUT KITCHEN CABINETS. WE THEN INSTALLED CABINETS OURSELVES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

07/2004
5.0
appliance sales
  + -1 more
WE HAD A GOOD EXPERIENCE. THE DELIVERY WAS ALSO GOOD.
Description of Work: WE PURCHASED A REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

LOBAT F.
07/2004
5.0
appliance sales
  + -1 more
SALES CLERKS WERE VERY HELPFUL IN CHOOSING PRODUCTS. GREAT JOB!
Description of Work: WE PURCHASED OUR OVEN/STOVE FROM HERE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

IRMA M.
05/2004
4.0
appliance sales
  + -1 more
THE SALESMAN WAS HELPFUL AND COURTEOUS. HE WAS RESPONSIVE TO MY WISH TO SEE MANY MODELS AND SALES PRICES.
Description of Work: PURCHASED A DISHWASHER AND REFRIGERATOR.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

05/2004
4.0
appliance sales
  + -1 more
SALESMAN WAS HELPFUL & COURTEOUS. HE WAS RESPONSIVE TO MY WISH TO SEE MANY MODELS & SALES PRICES.
Description of Work: PURCHASED A DISHWASHER & REFRIGERATOR.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800
    • 1(current)
    • 2

Contact information

770 GRAPEVINE HWY, Hurst, TX 76054

www.lowes.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Doors,
Flooring Sales and Installation,
Interior Painting,
Exterior Painting,
Gas Grills,
Garage Doors,
Decks and Porches,
Countertops and Backsplashes,
Cabinet Making,
Greenhouses/Nurseries

FAQ

LOWE'S is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.
No, LOWE'S does not offer a senior discount.
No, LOWE'S does not offer emergency services.
No, LOWE'S does not offer warranties.
LOWE'S offers the following services: APPLIANCE SALES, BUILDING SUPPLIES, FLOORING, HARDWARE, HEATING & COOLING, HOME DECOR & PAINT, LAWN & GARDEN, LIGHTING & FANS, OUTDOOR LIVING, PLUMBING, STORAGE, TOOLS, WINDOWS & DOORS.

Contact information

770 GRAPEVINE HWY, Hurst, TX 76054

www.lowes.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM