Ace Carpet Cleaning and Water Restoration

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

Our goal is to provide friendly customer service and high quality cleaning results. We have hundreds of happy customers and are referred by individuals, property management companies, real estate agents, and a variety of different businesses. Upfront pricing and no hidden fees. All our work comes with a guarantee because we stand behind our work. Call us and you won't be disappointed!

Business highlights

20 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Steam Carpet Cleaning, Carpet Stretching & Repair, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Sealing, Natural Stone Cleaning and Sealing, Interior Concrete Cleaning & Shining, and Scotchgard Carpet or Upholstery.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.9144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 1-25 of 144 reviews

Terence C.
09/2024
5.0
carpet cleaners
  + -1 more
Excellent customer service beginning with a prompt response to my initial request. The process was thoroughly explained as we discussed the scope and cost of my project with the technician. The work was performed over two days, and my family can literally breathe easier thanks to a fantastic job by the technician.
Description of Work: I contracted to have 3,000 sq. ft. of carpet, laminate flooring, and tile + grout cleaned, polished, and sealed. Additionally, the air ducts were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Xotchil W.
09/2023
5.0
carpet cleaners
  + -1 more
Travis was so knowledgeable and very helpful. His service was professional and answered all my questions.
Description of Work: Cleaned our carpets, upholstery & wooden floors. Left them looking new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clara M.
04/2023
5.0
ceramic tile
  + -1 more
We had several jobs done by professional carpet expert Travis. Our carpet looks new as well as our sofas and lazy boy recliner. My ceramic tile floor sparkles like new. I am so grateful to have located Matthew the owner of Ace Carpet Cleaning. Matt & Travis are very professional Christian young men who truly care about doing a great job for their customers. Wanting to please their customers is their goal while doing their job. I definitely will be a return customer! 🥰
Description of Work: Cleaned carpet, area rug, doggie bed(like new) and ceramic tile floors. Ceramic tile in kitchen, 2 bathrooms, & utility room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana O.
03/2023
5.0
carpet cleaners
  + -1 more
Ace is everything you need in carpet cleaning, wood floors, duct cleaning, curtains, carpeted stairs, upholstered and leather furniture, tile & grout AND MORE! Matt has taken care of us many times after we moved into our home years ago, and the last two years Travis has transformed my mom's house after completing each of the services I mentioned above. They have become like family to us and we will continue to have them come back over and over again! Thank you Travis and Matt with Ace!
Description of Work: Carpet cleaning, wood floors, duct cleaning, curtains, carpeted stairs, upholstered and leather furniture, tile & grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila R.
10/2022
5.0
carpet cleaners
  + -1 more
Matt did a great job with my wool rug. I will Definitely be using him again!
Description of Work: My wool rug was dirty from foot traffic. It's blue and white. I loved It so much and i couldn't Find one I was willing to replace it with so I called Matt. Very pleased with service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ace Carpet Cleaning and Water Restoration
Thank you so much for taking the time to let us know how we're doing! We appreciate your feedback because we're always looking for ways to improve the service experience we deliver to our clients! Until next time be blessed. Please tell your friends and family about us.

John M.
09/2022
1.0
carpet cleaners
  + -1 more
Received a call back right away; discussed the job to clean an 8x10 rug, details about the carpet, process for cleaning and protecting. Agreed upon the quoted price and made arrangements to have my carpet picked up between 3-4pm on Friday. I made arrangements to leave work early to meet the person to pick up my carpet… after 5pm when no one showed up; i called and was told he ‘forgot’ and was busy with another job. Asked if I would be around later in the evening and he would call me as soon as he was done with the job he was doing. It’s Monday and I still haven’t heard back. Will not be hiring this company in the future and will not recommend.
Description of Work: Take away & clean 8x10 white area rug

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from Ace Carpet Cleaning and Water Restoration
Hello member thanks taking time to post your feedback. That Friday I worked until 10 p.m. at night and was totally exhausted. I apologize I couldn't come pickup your rug. And my weekend was very busy because I had a big family get together Saturday and Sunday I helped a friend work on his truck. So yes it slipped my mind. On Monday I got a notification you left me a bad review, I was really surprised because we had a good conversation, and then I called you twice to see if you wanted me to come pickup the rug. I left you a voicemail offering to give you a really good discount to make up for it but I never heard back from you. Once again I apologize for not being able to get your rug right away. If there's anything I can do for you please let me know.

Chris S.
01/2022
5.0
carpet cleaners, air duct cleaning, floor cleaning
  + 1 more
They did a great job very friendly everything looks great smells great they also did the rules in the bathroom. We would absolutely recommend and use again!!
Description of Work: Carpet vinyl wood floor cleaning and HVAC cleanout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bobby B.
04/2021
5.0
carpet cleaners
  + -1 more
Very well! Matt showed up on time and was very knowledgeable of the materials and different options for protecting the carpet/pad and explaining what he will be doing. He went the extra mile in making sure the new pad and cleanliness of the carpet was perfect. Definitely would hire again for carpet cleaning in current living situation and for future!
Description of Work: Carpet cleaning and pad replacement from pet damages.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim F.
07/2020
5.0
carpet cleaners, air duct cleaning, floor cleaning
  + 1 more
Excellent job, right equipment, right knowledge and experience! Matt did a great job... all the floors now look great!
Description of Work: Carpet cleaning, travertine cleaning sealing and polishing, marble cleaning and polishing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Manny R.
06/2020
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
I would absolutely recommend Matt to anyone that is particular about your furniture and scrutinizes quality. Matt is very knowledgeable, thorough, and genuinely passionate about what he does.
Description of Work: Upholstery and area rug steam and clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don G.
10/2019
5.0
carpet cleaners
  + -1 more
Matt was very thorough and we will hire him again
Description of Work: carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Ace Carpet Cleaning and Water Restoration
Thanks [Member Name Removed] Thorough is my middle name, Lol. It was nice meeting you and talking with you. Hope to see you in the future!

Aurelie U.
08/2018
5.0
carpet cleaners
  + -1 more
I've been using them before and always provides an excellent customer service.
Description of Work: carpet cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Carpet Cleaning and Water Restoration
Thank you, and it’s always a pleasure doing business with you. Will see you soon😀

Aurelie U.
08/2018
5.0
carpet cleaners
  + -1 more
It went well,they are respectful and professional.
Description of Work: They provided some carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Carpet Cleaning and Water Restoration
Thank you [Member Name Removed] truly a pleasure meeting you and working in your home. You are very welcome and we look forward to seeing you in a couple of months.

Christopher R.
08/2018
5.0
carpet cleaners
  + -1 more
Matthew did an excellent job removing stains and discolorations from our carpet that wouldn't come out with other methods we tried. The price was good especially for the large amount of work required and not having to install a new carpet! He was able to show up fast within the few days we had available from the time of scheduling.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Ace Carpet Cleaning and Water Restoration
Thank you . We have encountered a variety of situations with stains and discolorations so we always come prepared. Glad you are happy with our services and we appreciate you calling us! Please pass the word on to friends or family.

CATHY L.
07/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
I am super impressed! Matt did an amazing job and was readily available when we needed him. He did such a great job on all our carpets, we had him come back and do our tile. All the grout is back to its original color and resealed. It looks awesome. I would highly recommend this company. I will always use this company for our carpet/tile cleaning needs.
Description of Work: Carpets and tile cleaned and sanitized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Ace Carpet Cleaning and Water Restoration
That is so awesome! I'm really glad y'all are happy with our services. It was a real pleasure meeting your family. Your husband is especially cool too. Really enjoyed our conversation. Y'all take care and we'll see you next time!

Pamela W.
07/2018
5.0
carpet cleaners
  + -1 more
The light colored Berber carpet hadn’t been cleaned in a while but Matt did and excellent job. Never thought that the carpets could look so good. We will definitely use him again.
Description of Work: Our stairs and the entire upstairs; 2 bedrooms, office and den were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ace Carpet Cleaning and Water Restoration
Thank you for your feedback and letting us know how we're doing. Our goal on every job is to not only provide a great experience but achieve high quality results. We look forward to seeing you again!

Andrew T.
07/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
Matt was prompt in scheduling appointment for estimate, showed up for the estimate appointment and cleaning appointment when he said he would. Matt was professional, did a great job of cleaning the heavy traffic areas and had great follow-up. Didn't come in with a low ball price and then try to sell additional services to make the job bigger. He quoted what he thought would be required for me to be happy with the job the first time.
Description of Work: Clean and stretch carpet and clean tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Response from Ace Carpet Cleaning and Water Restoration
Awesomeness! Thank you for the positive feedback. I really enjoyed meeting you. We always try to be honest and upfront with our prices and explain the details of the job. Glad you're happy with our services. I hope to see again in the future and please pass the word on to friends and family!

Mary D.
06/2018
5.0
ceramic tile, upholstery
  + 0 more
Went very well. Floors look great. Matt's a very knowledgeable guy.
Description of Work: carpet and tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Carpet Cleaning and Water Restoration
Thank you. It was nice meeting you, your husband, your mom, and all your "babies ". Wish you the best and hope to see you in the future.

Richard B.
05/2018
5.0
carpet cleaners, carpet installation
  + 0 more
Matt was courteous, polite, and on time. The carpets came out like new and he gave us 2 yr warranty on stretching. Highly recommend this guy/company.
Description of Work: Steam cleaned, and stretched the carpet in several areas, for approx 1300 sq ft

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Ace Carpet Cleaning and Water Restoration
We're glad you're happy with our services. There was a few challenges on the stretching part but everything turned out great! The carpet cleaning went well too and all the pet stains came out. Thanks again for choosing Ace and hope to see you in the future!

Karen A.
04/2018
5.0
carpet cleaners
  + -1 more
This was my first encounter with Ace carpet cleaning but I can assure you it wont be my last. Like many who read this I have tended to go with the big corporate carpet cleaning companies. Sucked in my advertised low prices on room cleaning that are inevitably inflated by all the things you would think would be standard but are an added expense you typically decide to pay for. This time I decided to try calling a smaller company in, after finding one that was well reviewed on Angie’s List, and showing them what I need and getting a price quote. Matt, with Ace carpet cleaning was able to come by the same day I contacted him and when I told him I need the work done quickly he fit me in the very next day. At the time expected he showed up, and yes he did suggest I add a few rooms to the work I had requested and the price he quoted me for the added rooms was more than fair. The total time for the work from start to finish was 5 hours. The results were outstanding.
Description of Work: Carpet cleanings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Ace Carpet Cleaning and Water Restoration
Thank you for the positive feedback. We always strive to provide the highest quality cleaning possible. We look forward to seeing you in the future.

Carolyn W.
02/2018
5.0
carpet cleaners
  + -1 more
They had to postpone the service due to problems with their truck, but rescheduled and moved furniture back to compensate for the delay. The carpets look fine.
Description of Work: 4 rooms of carpet, 1 hall, 2 lavatories

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Ace Carpet Cleaning and Water Restoration
Thank you giving us a second chance to help you. I will share your review with our team. We appreciate your understanding.

Neil J.
12/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The areas without stains were cleaned very well. The upholstery was done great and now looks like new. They came back upon request to reclean areas that had extensive stains and Matt did these areas himself and did a fantastic job! This was not a quick 2 or 3 hour job as we have had in the past. Matt did a very thorough job and altogether spent over 10 hours here. Our carpets now look like new and it’s the best carpet cleaning we have ever had done.
Description of Work: We had several large rooms with some spots on some and large amounts of stains on others. About 1800 square feet of carpet to be cleaned. We also had a microsuede couch and recliner cleaned after being uncovered in storage for 6 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Ace Carpet Cleaning and Water Restoration
Thank you for your feedback and letting us know how we're doing. Our goal on every job is to not only provide a great experience but achieve high quality results. We look forward to seeing you again!

Toni C.
12/2017
5.0
carpet cleaners
  + -1 more
I called several carpet cleaning companies before speaking with Matt. I am having a party and needed service before the end of the week. Matt worked around my schedule and came out sooner rather than later. Matt and Steve did a fantastic job... my carpet looks brand new. Best of all No Pet Stains or Smells! (I have 5 dogs and 2 cats) I will definitely recommend ACE Carpet Cleaning.
Description of Work: Carpet cleaning and pet stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Ace Carpet Cleaning and Water Restoration
Thank you so much for trusting. We are here to help make it “Like It Never Even Happened” and providing a review.

Lonnie J.
10/2017
5.0
carpet cleaners
  + -1 more
He did an awesome job, got out stains that I thought were impossible to get out!
Description of Work: Cleaned my house on short notice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Carpet Cleaning and Water Restoration
We are so glad you're happy with our services. There were some challenges on your job but we come prepared for a variety of situations. It was really nice meeting you and your family. Hope to see you again soon!!

Jane S.
10/2017
5.0
upholstery cleaning
  + -1 more
Matt was able to get the chair cleaned and kitty urine smell removed. The rug was dingy looking but isn't any more! He also treated both with Scotchguard We are very pleased.
Description of Work: My kitty had an accident on our rocker/recliner. Plus our rug needed cleaning also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Ace Carpet Cleaning and Water Restoration
Thank you . We have encountered a variety of situations with pet issues so we always come prepared. Glad you are happy with our services and we appreciate you calling us! Please pass the word on to friends or family.

Contact information

1009 Black Street, Hurst, TX 76053

https://www.acecarpetcleaningdfw.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Ace Carpet Cleaning and Water Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: Closed

Ace Carpet Cleaning and Water Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ace Carpet Cleaning and Water Restoration offers free project estimates.
Yes, Ace Carpet Cleaning and Water Restoration offers eco-friendly accreditations.
No, Ace Carpet Cleaning and Water Restoration does not offer a senior discount.
Yes, Ace Carpet Cleaning and Water Restoration offers emergency services.
Yes, Ace Carpet Cleaning and Water Restoration offers warranties.
Ace Carpet Cleaning and Water Restoration offers the following services: Steam Carpet Cleaning, Carpet Stretching & Repair, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Sealing, Natural Stone Cleaning and Sealing, Interior Concrete Cleaning & Shining, and Scotchgard Carpet or Upholstery.

Contact information

1009 Black Street, Hurst, TX 76053

https://www.acecarpetcleaningdfw.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
Closed