Ace Carpet Cleaning and Water Restoration

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

Our goal is to provide friendly customer service and high quality cleaning results. We have hundreds of happy customers and are referred by individuals, property management companies, real estate agents, and a variety of different businesses. Upfront pricing and no hidden fees. All our work comes with a guarantee because we stand behind our work. Call us and you won't be disappointed!

Business highlights

20 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Steam Carpet Cleaning, Carpet Stretching & Repair, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Sealing, Natural Stone Cleaning and Sealing, Interior Concrete Cleaning & Shining, and Scotchgard Carpet or Upholstery.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.9144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 26-50 of 144 reviews

Michele P.
10/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did an exceptional job! I asked them to do lots of extra things that I insisted they bill me for, like moving heavy furniture (they routinely move light furniture but my solid cherry antique pieces were beasts) and taking several of my large area rugs with them to be cleaned They were able to remove every spot from my carpet including rust, oil, and large furniture stains from a previous water leak I'll be calling them back to clean, re-grout, re-caulk, and seal all my bathroom tile
Description of Work: Cleaning of all the wall-to-wall carpet in my home, plus several area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Ace Carpet Cleaning and Water Restoration
Thank you for the positive feedback and thank you for being such nice people while we worked in your home. We're glad you're happy with the results! Please tell your friends and family about us. Hope to see you in the future!

Jeff L.
09/2017
5.0
carpet cleaners, carpet installation
  + 0 more
Not only did he do a great job cleaning the carpets, he also repaired an area of carpeting that needed to have a tack strip replaced. He replaced it and stretched the carpet back over the new tack strip. Was very thorough in all aspects of the job.
Description of Work: Called to get most of the carpets done in the house. Received immediate call back and was out in just a couple of days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Ace Carpet Cleaning and Water Restoration
We are glad to hear that, because if you aren't happy we aren't happy! Please pass the word on to friends or family if you know someone who could use a good carpet cleaning!! Thank you again for the opportunity to work with you.

Julie A.
04/2017
5.0
carpet cleaners, upholstery
  + 0 more
This was a big deal purchase. It was good. I would say that the cleaner kind of went out of his way to make sure that extra areas were done well -- you know, the stained stuff. What stood out was that the person who did the cleaning was willing to stay as long as it took. It wasn't like he had, you know, kept watching his schedule or anything like that. In fact, my neighbor across the street came over just before he was finished and asked what was going on, the truck has been parked out there for hours. I would say the price was fair, considering I had the extra furniture done.
Description of Work: They cleaned 4 rooms of carpet cleaning plus a sofa, chair and loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Ace Carpet Cleaning and Water Restoration
Thank you for your feedback and letting us know how we're doing. Our goal on every job is to not only provide a great experience but achieve high quality results. We look forward to seeing you again!

Vincent L.
02/2017
5.0
carpet cleaners, carpet installation
  + 0 more
Best job of cleaning carpet ever. He worked on the carpet traffic areas until it was like new. Very pleased.
Description of Work: Small amount of carpet pad replaced and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Response from Ace Carpet Cleaning and Water Restoration
You're welcome. We always aim to please. Also if you have friends or family that could use a carpet cleaning please let me know. Thank you!

Marsha J.
05/2016
5.0
floor cleaning, carpet cleaners
  + 0 more
I have used Ace Carpet and TILE cleaning now three times. Matt does an OUTSTANDING job. He has cleaned my carpets (I have four dogs) and my TILE. I could not believe how CLEAN everything turned out. Everything looks brand new and smells great!! He even cleaned a nasty mattress for me. Wow just Wow. Great job. Thank you!! Marsha Jenks
Description of Work: Cleaned Carpet, TILE, and mattress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ace Carpet Cleaning and Water Restoration
Thank you so much for trusting our team to help make it “Like It Never Even Happened” and providing a review.We look forward to servicing your home again in the future

Carl D.
03/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Thoroughly cleaned carpet - particularly did a great job with some pet stains. Upholstery cleaning went perfectly as well.
Description of Work: cleaned carpet and upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ace Carpet Cleaning and Water Restoration
We are so glad you're happy with our services. There were some challenges on your job but we come prepared for a variety of situations. It was really nice meeting you and your family. Hope to see you again soon!!

mary M.
01/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
good job cleaning; technicians were well mannered and professional
Description of Work: cleaned sofa and loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Ace Carpet Cleaning and Water Restoration
Thank you ! We are happy that you were satisfied with our work. Please feel free to refer us to anyone that may need our services.

Carol S.
12/2015
5.0
carpet cleaners, house cleaning
  + 0 more
I was very happy with the service. Certain areas were very dirty and they worked very diligently to get them as clean as possible. They are very hard workers.
Description of Work: Cleaned carpet in 4 bedrooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Ace Carpet Cleaning and Water Restoration
Thank you for such a nice review. Hope to see you again in the future and please tell your friends about us! Thank you.

Bill B.
11/2015
5.0
carpet cleaners, ceramic tile, house cleaning
  + 1 more
Excellent experience. They arrived exactly on time, set up their equipment quickly and got to work. They were very careful with any furniture that we wanted them to move and placed the furniture back after cleaning with protective plastic squares or foam blocks under the legs to insure that there was no staining of the damp carpet; very professional in their approach. We were impressed by their knowledge about carpet cleaning and care. They were very friendly and we enjoyed talking with them. Matt was very particular about making sure that the cleaned carpet met his standards and if he was not satisfied with how the carpet looked in a particular area, he continued going over it until he was satisfied. With his approach he makes sure that the customer is happy with the results. We will definitely use them when we again have our carpet cleaned and will also use them before then to clean our tile and grout. Use them...you will be glad you did.
Description of Work: Steam cleaned the carpet in 5 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Ace Carpet Cleaning and Water Restoration
Thank you for such a nice review. We really enjoyed talking with you guys and we're glad you're happy with our service. Y'all have a Merry Christmas and Happy New Year!

Maureen O.
11/2015
5.0
carpet cleaners
  + -1 more
The whole process took a very short time, but my carpets looked clean.
Description of Work: Cleaned four carpeted areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Ace Carpet Cleaning and Water Restoration
Thank you very much! We look forward to servicing your home again in the future

kenneth T.
08/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a very thorough job of cleaning the furniture, were very pleasant to work with
Description of Work: They cleaned my rec room furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Ace Carpet Cleaning and Water Restoration
Thank you ! We are happy that you were satisfied with our work. Please feel free to refer us to anyone that may need our services.

Shirley B.
05/2015
5.0
carpet cleaners
  + -1 more
I had my bedroom and bath room cleaned (with minimal stain) looking new. Work was done in a professional and timely manner.
Description of Work: Cleaned my bedroom and bathroom white carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Ace Carpet Cleaning and Water Restoration
You're welcome. We always aim to please. Also if you have friends or family that could use a carpet cleaning please let me know. Thank you!

Jason E.
04/2015
5.0
carpet cleaners
  + -1 more
Several of my animals got sick yesterday morning so I needed my carpets cleaned right away. Matthew was able to work me into his schedule even though he was busy. Even with the terrible storm that was hitting he still came out anyways. He was very polite and professional. I will definitely use him again in the future.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Ace Carpet Cleaning and Water Restoration
Thank you . We have encountered a variety of situations with pet issues so we always come prepared. Glad you are happy with our services and we appreciate you calling us! Please pass the word on to friends or family.

Kate T.
02/2015
5.0
carpet cleaners
  + -1 more
Matthew came on time, did a great job, and was very friendly. We have used Ace 3 times, two in our previous home and once at this location. They do an outstanding job. I wouldn't think of calling anyone else. They are on time, professional, and the carpets look great.
Description of Work: Ace Carpet cleaning cleaned our entire house (3000sq ft), including the stairs and upstairs rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Ace Carpet Cleaning and Water Restoration
Thank you for your feedback and letting us know how we're doing. Our goal on every job is to not only provide a great experience but achieve high quality results. We look forward to seeing you again!

Terri S.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Fantastic job. I could not believe how clean they got the chair , ottoman and chaise which are well used by my dogs. They are like new. Stains were removed which I could not believe were removable.
Description of Work: They cleaned 3 chairs, a chaise lounge and an ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Ace Carpet Cleaning and Water Restoration
Thank you for the nice review. I wanted to get that one chair as clean as possible. Thanks for calling us and good luck with selling your house. Please call us again in the future.

Linda W.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Wonderful job. Very professional and took their time to make certain that everything was done correctly and cleaned thoroughly. I highly recommend them.
Description of Work: Upholstery cleaning and shampoo carpet on stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Ace Carpet Cleaning and Water Restoration
Thank you for your feedback and letting us know how we're doing. Our goal on every job is to not only provide a great experience but achieve high quality results. We look forward to seeing you again!

Mary Helen S.
07/2014
5.0
floor cleaning, carpet cleaners, ceramic tile
  + 1 more
They were wonderful. They did a super job on both the tile and carpet.
Description of Work: Cleaned my carpet and the tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Carpet Cleaning and Water Restoration
Thank you for inviting us into your home, it was a great pleasure meeting you. We look forward to servicing your home again in the future

Nathan R.
06/2014
5.0
carpet cleaners
  + -1 more
They did a really good job; good price and were professional.
Description of Work: They came and cleaned all the carpets before we moved in. They stretched the carpet upstairs and fixed a couple of things. My daughter has used them again. She had them come out and clean the landing upstairs and the living room carpets. So we are just a repeat customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Ace Carpet Cleaning and Water Restoration
Thank you ! We are happy that you were satisfied with our work. Please feel free to refer us to anyone that may need our services.

Harry F.
06/2014
5.0
carpet cleaners
  + -1 more
They cleaned 6 rooms. They were able to respond quickly.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ace Carpet Cleaning and Water Restoration
Thank you for choosing Ace Carpet Cleaning for your area! We hope to see you again.

Bobbie H.
05/2014
5.0
floor cleaning, carpet cleaners, ceramic tile
  + 1 more
Matt did a s uperior job cleaning two rooms of carpet and a large bathroom of tile. The 12 year old carpet looked brand new and we thought it was time to replace it! He sealed the grout and put Scotch Guard down in traffic areas. We were really impressed with the job and were thrilled with the result. We definitely can recommend him to others.
Description of Work: He cleaned two areas of carpet and a large area of bathroom tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from Ace Carpet Cleaning and Water Restoration
Thank you for taking the time to share your experience! We’re so happy you love the outcome of the cleaning. Also thank you so much for taking the time to mention the professionalism provided. It was a pleasure to service your home and we look forward to seeing you again!

Marsha J.
04/2014
5.0
carpet cleaners, house cleaning
  + 0 more
He was unable to keep original apt time but came after hours to complete job as promised for me. I was on a deadline and he came cleaned carpets GREAT job. I was so overwhelmed how well he cleaned the carpets even though he had a super long day. He did not leave me in a bind but honored his promise to me to show up and clean carpets. HATS off to Matt. I am so thankful.
Description of Work: Cleaned carpets in my home so new buyers would come into clean home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Ace Carpet Cleaning and Water Restoration
it was nice meeting you. I realize you had a lot going on moving and all, but I hope everything went smoothly and y'all got moved okay. Whenever you're ready to clean your new home just give us a call and we'll be there. Thanks again!

James E B.
04/2014
5.0
carpet cleaners
  + -1 more
I have used them for years and they do great work. I have recommended them to others and everything always works out great! Their prices are always fair for the service. They are very cordial, they try not to interfere with anything that you are doing and they clean up wonderfully! They always call if for any reason they are running behind, otherwise, they are always on time.
Description of Work: They cleaned my carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Ace Carpet Cleaning and Water Restoration
Thank you for the positive feedback and thank you for being such nice people while we worked in your home. We're glad you're happy with the results!Thank you for the positive feedback and thank you for being such nice people while we worked in your home. We're glad you're happy with the results! Please tell your friends and family about us. Hope to see you in the future!

Kristi V.
04/2014
5.0
floor cleaning, carpet cleaners
  + 0 more
They did an excellent job! Very professional! Tile looks great!! Highly recommend!
Description of Work: Cleaned and sealed grout in master bathroom, 2 other bathrooms, and laundry room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Ace Carpet Cleaning and Water Restoration
Thank you so much for taking the time to let us know how we're doing! We appreciate your feedback because we're always looking for ways to improve the service experience we deliver to our clients! Until next time be blessed.Please tell your friends and family about us.

Bobbie C.
02/2014
4.0
carpet cleaners
  + -1 more
Ace was very apologetic about the problem and I really believe it was something out of their control. I was also offered another discount.
Description of Work: I purchased a Big Deal from Ace Carpet Cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ace Carpet Cleaning and Water Restoration
Thank you for choosing Ace Carpet Cleaning for your area! We hope to see you again.

Steven S.
12/2013
5.0
carpet cleaners
  + -1 more
The service worked out fine and they cleaned all of the carpets in my home. I had a time line for scheduling and he pretty well accommodated what I needed. Two technicians came to do the cleaning and they completed the work in about three hours. I held off walking on the carpets for a couple hours after the service.
Description of Work: I purchased a big deal for whole house carpet cleaning & sanitization for $180.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Ace Carpet Cleaning and Water Restoration
Thank you it was a pleasure meeting with you! Our number one goal is to always attend to our customers honestly and professionally. It was honestly a pleasure and if there is anything else we can do to help please don't hesitate to contact us directly.

Contact information

1009 Black Street, Hurst, TX 76053

https://www.acecarpetcleaningdfw.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Ace Carpet Cleaning and Water Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: Closed

Ace Carpet Cleaning and Water Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ace Carpet Cleaning and Water Restoration offers free project estimates.
Yes, Ace Carpet Cleaning and Water Restoration offers eco-friendly accreditations.
No, Ace Carpet Cleaning and Water Restoration does not offer a senior discount.
Yes, Ace Carpet Cleaning and Water Restoration offers emergency services.
Yes, Ace Carpet Cleaning and Water Restoration offers warranties.
Ace Carpet Cleaning and Water Restoration offers the following services: Steam Carpet Cleaning, Carpet Stretching & Repair, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Sealing, Natural Stone Cleaning and Sealing, Interior Concrete Cleaning & Shining, and Scotchgard Carpet or Upholstery.

Contact information

1009 Black Street, Hurst, TX 76053

https://www.acecarpetcleaningdfw.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
Closed