Mike was very responsive and a professional. He walked me through getting my shorted out a/c working over the phone then came the next day to install a new WiFi thermostat. Mike was punctual, professional and a great technician with a sense of humor since I was my own problem. I highly recommend Mile and Hometown Air for a/c and heating work. I am a customer for life at this point.
Description of Work: A/c repaired and new thermostat installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
robin S.
09/2019
5.0
heating & air conditioning/hvac
+ -1 more
He is very excellent, honest, and gives reasonable rates. I would highly recommend him and I would hire him again.
Description of Work: They installed air conditioners for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Florence H.
05/2019
5.0
heating & air conditioning/hvac
+ -1 more
They call me back promptly, they also gave suggestion which I really like. They are professional and the pricing was reasonable. I will recommend them to others.
Description of Work: They did a AC repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karyn B.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
SHARON H.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
Excellent! Up and running in 10 minutes
Description of Work: Best company ever! Showed up by 8:30 on July 4th to replace starting capacitor of downstairs unit. Completed work in 10 minutes and didn't charge us anything since he had serviced our upstairs unit a week ago. System won't let me enter zero in cost! Superb cusomer service. We highly recommend this company! Thank you Hometown, thank you Mike. You've earned our business for life!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Freda M.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
We have been using Hometown Air for many years for everything from minor heating system and air conditioner repairs like this one to replacing entire central cooling units. Mike always comes out quickly and his work is excellent. His prices are very reasonable. I highly recommend Hometown Air.
Description of Work: Replaced capacitor in central air conditioning unit. Checked the air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Robert D.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
Mike did a quick internal check and then went outside to put the gauges on to get into the details. Ultimately Mike's recommendation was to charge the A/C on the 2nd floor system that wasn't working (a 13yr old 3ton unit) and take the wait and see approach to spot if the failure would reoccur. The competitor who assessed the system last night had a decidedly different approach which offered two choices: a. Replace Evaporator, Thermal Expansion Valve, Freon, Fan Motor (outside) and startup kit - but otherwise leave the 13yr old unit in service = $3,800 b. Replace Outside unit and inside components with new for $5,200 As you can see the approaches are dramatically different. Mike has the quiet confidence of a 30yr sole-proprietor veteran who knows his stuff. The competitor had two techs, a sales guy and two trucks. Seemed impressive - but it's more flash than I need. I don't think the competitor was wrong per-say; just a different business model. Mike charged up the system - it took about 5lbs of R-22. He specifically said the fans, valves etc were all working fine. We discussed the value of having him do the full monty leak check etc. - but given how infrequently I use that upstairs zone; the best bang for buck was charge and see. We discussed briefly what would be involved if/when a full replacement is decided and Mike would be similar costs to the competitor - but doing a h*** of a lot more work and better quality. Again - sole proprietor (or operates like one) and a seasoned veteran in the field. I would not hesitate to recommend him based on this first interaction.
Description of Work: Mike B. made the house call within a couple hours of my initial call. Extremely professional and a spot-on no-BS sort of style. Straight to the point without any gruffness. He arrived, I described the situation as well as showed the competitors quote and ask him for his assessment and recommendation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
William R.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Great. They are even installing a new larger central air system and 3 return air vents for over a $1000.00 less then this other company was going to charge me for they same size I have now without the return air vents. ( Both companies quoted a Trane a/c unit.
Description of Work: After spending over $400.00 with another company to fix my central heat and never getting it fixed right, I called Hometown Air on a recommendation and they were here and had it fixed in less then 2 hours. The unit was never converted to natural gas from propane after propane was discontinued and natural gas added, they found the problem immediatley, they converted it and it has been working fine since, and they charged me nearly half of what this previous company charged and did not fix. I will recommend Home town air to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$216
Eileen S.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
I am a property manager and have used Hometown on many occasions. I know that the work will be done as indicated and both my tenants and my landlords will be satisfied. I highly recommend this company.
Description of Work: replaced thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Elizabeth T.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
We have been using his services for about twenty years. Phillip is so unbelievable! I once called him on a Sunday night after 9pm when out air went out asking him to come by tomorrow. At midnight that same night, Phillip had come out and repaired our air. He is very familiar with our household and knows that we are hot natured and can't sleep without air. He remembered this, said he couldn't sleep himself knowing that we would have trouble, so he just came out and fixed it that night. He has done many services for us between installing three a/c units, the duct work, wiring, and much more. He is very dependable, reasonable and we are very happy with his services.
Description of Work: We use him for all our heating and a/c needs. He last came out to repair our heater.
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Service Categories
Heating and Air Conditioning
FAQ
HOMETOWN AIR is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 6:00 AM - 5:00 PM
Tuesday: 6:00 AM - 5:00 PM
Wednesday: 6:00 AM - 5:00 PM
Thursday: 6:00 AM - 5:00 PM
Friday: 6:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
HOMETOWN AIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, HOMETOWN AIR does not offer free project estimates.
No, HOMETOWN AIR does not offer eco-friendly accreditations.
No, HOMETOWN AIR does not offer a senior discount.
No, HOMETOWN AIR does not offer emergency services.
Yes, HOMETOWN AIR offers warranties.
HOMETOWN AIR offers the following services: maintenance check ups, service and installation