EXECUTIVE LAWN CARE OF KINGWOOD

This company came this morning to my neighbor's house to take care of the lawn. The guy with the blower is blowing my neighbor's front yard sticks and leaves into my side, the street and his front flower bed. I've noticed over the times they have come (1-2 months) I have more leaves on my side, driveway and on the street. Basically, the leaves blew into the street then are being swept by the passing cars and are spread in front of my house, and across the street in front of the other property. This is very rude and displays how unprofessional and careless they are.

On time, on schedule, on budget. Very satisfied .

Very well. Honest, professional, responsive. fair priced Would definitely recommend and use again

They are very reasonable. They are pretty good.

Fertilizer service -- they always let us know when they are coming, and when and why they need to postpone service, if they do. Landscaping -- Houston came out and advised us on what to plant in some beds where we had had trouble keeping plants alive. The plants he recommended are beautiful and have done well. The workmen do a good job, and clean up well after they are done. When we had some new plants that looked bad after the very cold weather, Houston agreed to replace them, even though he was confident they were going to come back. We have been very satisfied.

Have been customers for about 11 years, from one house to another. Service over the last year has greatly depreciated. They don't show up when scheduled and then instead of putting you on next day schedule, they will tell you to wait until next week. Not acceptable.

They arrived early and did all the work i requested and then some.

ELC did a very professional job on our french drains. We had a major problem in our backyard with drainage, and after the drains were put in, we have not had any problems with our backyard being a swamp. This is the second time they have helped us and we have been happy both times. I would highly recommend ELC.

I've used them for a few years. I believe they're a little pricey but they do excellent work.

We had a drainage issue that was causing water to leak into our home. They dug a drainage ditch from the back of our house to re-route the excess water. They did a beautiful job of integrating the ditch into our landscape design by covering it with decorative rock. They were very professional and I would highly recommend them

Responsiveness: Mendi was very responsive in scheduling estimates. She was easy to contact via email or phone. Punctuality & Professionalism: Ralph was scheduled for pool maintenance estimate at 1 pm, March 24th. I had to call Mendi to check on his estimated time of arrival, he arrived an hour late. He then assessed the pool for about 1 1/2 hours just to find "many" things wrong with our pool and proceeded to "level" out the "problems." He said he would come by the following day to check the chemical levels again since the pool was so messed up even though our previous pool service had come less than a week prior to Ralph's assessment. He also mentioned that his office would send me a quote of the monthly maintenance fee; however we never received a quote and he did not come back the following day. Houston arrived on time for the drain estimate at 9am, March 25th, was quick to the point, and gave us a verbal and email estimate. There was a mishap with a board on the fence that was broken, we understand this could have happened to us so it is not a big deal, but we did not even get an apology. We chose different routes for both services.

I called ELC for an estimate in October of 2013, Nathan came by on time and emailed out an estimate on time. My husband decided to go with someone else. I again made contact with ELC on 5/7/14 and explained the problems we have had with our previous gardeners and was assured that it would not happen again and someone would call me asap. Three weeks have passed and no call. I again called ELC and asked what happened, they had assumed someone had already called me and that they would make sure that I would definitely get at call. It has been another week and I give up still no call, I assume they are too busy to handle another service.

Overall, ELC and its management team are top notch. They are a high integrity service provider. By no means are they always going to be the low bidder. But, they stand by their word; and they always deliver a quality product or service with a high emphasis on customer service and maintaining a longer term relationship with its valued customers. Customers are treated with respect. Depending on seasonal demand, you may feel like you are having to wait a day, or several days to get an estimate or whatever. It's worth the wait. ELC stays busy, which is a good sign. Office staff answer the calls, and you get timely call-backs. Once the jobs are scheduled, ELC stick to their schedule. If weather becomes a factor, they keep you informed of related impacts.

They did a great job. They have really good follow up. They did a complete job.

Came out within 24 hrs at time promised worked quickly. System works fine.

They had checked out my sprinkler system before and made repairs, although on one occasion, a cypress tree was damaged by their digging. This time I had a leak in my front yard and called them to check the sprinkler system. They arrived as scheduled and seemed to understand the problem. They checked to see if the water meter was moving, which it was. They then spent an hour digging in my front yard looking for the leak, which they did not find. Later, I had a plumber who told me that the sprinkler system could not have been the cause as it was turned off and the leak would have had to be in the sprinkler valve if in the system at all. I believe that, as consultants on the sprinkler system, they should have known that and avoided the digging and my subsequent paying for it.

I am very happy overall. My only minor issue is I feel they could have been better at communicating the date when the work would be done. Would definitely use their services again.

I contacted this organization on last Friday (5 days ago) about setting up bi-weekly lawn mowing services. The gentleman I spoke with was very professional and knowledgeable. He said he would try to get someone out the same day to look at my yard for an estimate. Then email me a quote and would have someone out the following Monday to mow my lawn. Monday morning I had not yet received an email so I called to inquire as to having my gutters cleaned, as well. I spoke with a different but again very professional man who gave me an extremely overpriced quote for the gutter cleaning. He advised he was currently working on the email quotes and that I would have one shortly. It is now Tuesday afternoon and I have yet to see anyone show up at my home to do my yard work, receive a phone call to reschedule nor have I received the email quote that I was twice, promised. The competition is to stiff to conduct busy in this manner. I have not only hired one of this companies competitors but their fee for the lawn work was less and the fee for the gutter cleaner was half what was quoted by this company. They were very nice and professional though.

The company responded to my call for service with the workers arriving exactly on time. They performed the inspection of the entire sprinkler system and repaired all that was necessary. Job every well done and appreciated by me.

Work was excellent. They were punctual, polite, efficient. Office personnel were excellent also. We had the option to make six payments without interest. We got several estimates and their price was consistent with others. We would recommend them.

Excellent, no hitches, requested their help and they showed up to do it!

Executive Lawn Care came out and gave me a estimate the day after I called them. They were a little cheaper than my other estimate but I liked what they were going to do better. They were very professional and after I told them I wanted them to do the job they immediately set it up for the next week. I have a very large corner lot and all kinds of shapes and angles of lawn so it took 2 days to install. They did a great job. They called when they were finished and waited for me to come home from work (I'm 5 minutes away) and explained how all of it worked and we set up the days I wanted to water. I called their office several times with questions before they finished and Mendi, their office girl was just wonderful. She was very helpful and nice. She always put a smile on my face when I talked to her. I would highly recommend this company.

It's been about a week and a half; the grass is very thick and my lawn looks great. Everyone I spoke to was professional and I did not run into the language barriers that I do with my regular lawn guy from time to time. I would definitely recommend them.

ELC is our new lawn care and landscaping company. I could not be happier. The weekly lawn care people do an excellent job - without me making suggestions. Houston took care of our new landscaping. He was informative and full of ideas. I can honestly recommend them without hesitation. The services are great and the people are both friendly and respectful.

They are absolutely fantastic. They will call you about twenty minutes before they show up. They showed up on time. They do exactly what you tell them to do.