Not many people actually have the time or patience to tend to their landscaping. Thankfully, C's Land Escapes is here to help. Whether you want to spruce up your yard for that upcoming barbecue or create a professional yard. Missing the one on one service? Well C's Land Escapes is a two person team. Owners, Shane & Nicole perform all the work. Going on a summer vacation? C's Land Escapes can be there to care for your yard without a contract. A beautiful landscape for your home or office is just a phone call away. Contact us today!
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Landscape design, grass cutting, patios, pond cleaning and maintenance, lawn seeding, flower beds, water feature, decks and fence construction, tree and shrub care & mulching beds.
I had contacted C's Land Escapes to do landscaping work in my back yard last fall (2010). They were slow to get the job done; howver, they seemed very professional. They offered to do my yardwork for $25/per week. I hired them, however, they didn't do the best job, if there happened to be trash blown in the yard, they would just mow over it. There was a misunderstanding on the weeding, I asked Nicole Coovert-Owner, as on the monthly statement there was a general note that it was extra, she said that she would do it, and later when it was not getting done, she said she never told me it was not included (Lessons learned...get it in writing). The landscaping work in the back, was partially done, I continually would ask Nicole when they were going to complete the work. She would come around with the plans, then weeks later, I would ask again when whe was going to complete it. This went on for about 3 months. It was never completed. Today (5/31/2011), I received an email from Nicole, stating that effective June 1, 2011, they decided to cancel my services. The one good thing is that in Texas, there is no shortage of lawn maintenance companies.
Description of Work: Lawn mowing, and landscape work. C's Land Escapes was moving my yard at $25.00 per mowing. I also contracted with them to do landscape work in my backyard, which incuded bed, trees, plants and a patio. The completed some of the work and brought in a contractor to install the patio. They did not completed planting all the of the landscaping that they committed to.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
Response from C's Land Escapes
C's Land Escapes goes above and beyond for all of our customer’s, they deserve the BEST and we deliver! From late night phone calls, after hour visits, to little jobs helping around the house in case of emergencies, we go above and beyond. We are extremely confident in our service and our customers speak highly of us. We maintained your lawn for 10 months. During that time you never mentioned any dissatisfaction in our service. It is unfortunate that you chose such a forum to notify us. There is no way for us to know a customers dissatisfaction if they don't tell us. Had you been forthcoming with your dissatisfaction, we would have made every effort to solve the issue then. Remember service is our #1 priority. We finish all of our work in a timely matter. If our customers experience special situations that come up we work with them to achieve a happy resolution. Just like you, our customers expect things to be done in a timely manner. As well; when a customer changes the original landscape plans i.e. adding and/or changing plants that will pro-long a job. We understand that plans change at the last minute and we make every effort to work around those situations in which most cases will prolong a job. For liability purposes we will not complete a landscaping job while the homeowner is out of town. We are in a service industry and our customers are VERY important to us. We don’t want to be the lawn company that you use from time to time; we want to establish a relationship with our customers that will last. We also realize that there are folks out there that will never be happy with anything we or any other service provider will do. It is never our goal to lose customers but we are realistic folks and know that is going to happen. We wish you well.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Pavers and Hardscaping,
Tree Service,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Landscaping
FAQ
C's Land Escapes is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
C's Land Escapes accepts the following forms of payment: Check,PayPal,Visa
Yes, C's Land Escapes offers free project estimates.
No, C's Land Escapes does not offer eco-friendly accreditations.
No, C's Land Escapes does not offer a senior discount.
Yes, C's Land Escapes offers emergency services.
Yes, C's Land Escapes offers warranties.
C's Land Escapes offers the following services: Landscape design, grass cutting, patios, pond cleaning and maintenance, lawn seeding, flower beds, water feature, decks and fence construction, tree and shrub care & mulching beds.