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Archangel Alarm Services

Home Security Systems

About us

There's a burglary every 30 minutes in Houston according to the Houston Chronicle. WE OFFER FREE INSTALLATIONS when you sign up for monitoring that include - labor, control panel, key pad, siren, door contacts, inclusion of windows when prewired, door bell camera, back yard camera, and smart phone integration. Archangel Alarm Services, LLC is a security alarm and fire alarm monitoring company that is based in the Greater Houston area of East Texas with over 30 years of experience. We understand the importance of feeling safe and secure in your home or office. That is why we offer only the finest products and 24-hour monitoring to assure your peace of mind. Our superior services will make you feel like you have nothing to worry about. But don't just take our word for it, see what others have to say about us. We're able to work with most brands – old and new. We feature excellent products from DSC, Honeywell (formerly Ademco), GE, Caddx, FBII, and more. Our installation comes with a smile and a good price.

Business highlights

18 years of trusted experience
Minority Owned & Operated
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Alarms for business & Home Security Services & Installation, repairs, installation of business & home camera systems, repairs

Services we don't offer

Fire extinguishers, sprinkler systems, security guard duty, home automations, access control, burglar bars or safes.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.866 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 66 reviews

Gregory S.
04/2019
4.0
home security systems
  + -1 more
The cameras work great, the location of the monitor is not exactly where I wanted it. Make sure you work out the location of the monitor before installation.
Description of Work: They installed cameras

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

RE T.
09/2018
5.0
home security systems
  + -1 more
Hector and his team always do an excellent job!! We’re remodelers and general contractors. If you want to know who the professionals use, it’s Archangel Alarm Services. Install, monitoring and support. They take good care of us!
Description of Work: New alarm system installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Andrew H.
07/2018
5.0
home security systems
  + -1 more
Some of my home alarm sensors were not working and I wanted an independent person to fix this sensors. He only replaced the ones which needed replacing and fixed the others for free with simple tweaks. Great service.
Description of Work: Repair faulty home alarm sensors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Janet M.
06/2018
5.0
home security systems
  + -1 more
Hector (owner) has been handling our alarm needs for almost 6 years. He has set up security systems for us at two different houses, his company monitors them, and handles any maintenance requirements. Hector always responds to my calls/texts, is professional, detailed in his work, and I highly recommend Archangel for any security needs.
Description of Work: Added security cameras to our existing alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Loay B.
07/2017
1.0
home security systems
  + -1 more
Terrible! I have called 3 times to have SOMEBODY, ANYBODY to come out and to our business to give us an estimate for services since 7/18! Other reviews said to ask for Hector Cantu, his rating seemed to be good. I'm very disappointed that I didn't even get a call back after leaving several msg's. Not good business practice! Thanks
Description of Work: An estimate for service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Archangel Alarm Services
Hi Sir, We apologized for the inconvenience. We are truly disturbed that no one return your call Sir because we always respond in a timely manner. So we checked all of our records including emails, voice mails and text messages and we have not gotten to anything that we did not respond to. May I know what number did you call? Hector's number is +1 (281) 460-7283. Thanks

cosme S.
04/2017
5.0
home security systems
  + -1 more
They're really good. I recommend them highly. They were very helpful.
Description of Work: Purchased deal for: $80 for an Alam Repair Call, worked on my alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cosme S.
04/2017
5.0
home security systems
  + -1 more
They're really good. I recommend them highly. They were very helpful.
Description of Work: Purchased deal for: $80 for an Alam Repair Call, worked on my alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cosme S.
04/2017
5.0
home security systems
  + -1 more
They're really good. I recommend them highly. They were very helpful.
Description of Work: Purchased offer: $80 for an Alam Repair Call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kevin G.
04/2017
5.0
home security systems
  + -1 more
The proposals, work and follow up items were handled promptly and professionally. I will continue to use them on my future projects.
Description of Work: Archangel installed all prewiring for the alarm system and low-voltage (Cat 6/ speaker wire/ TV) for a new construction project near Downtown Houston.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Leslie M.
10/2015
4.0
home security systems
  + -1 more
Update: They resolved my issue and credited my account. It did take some time to contact them, but the problem was handled without any problems.
Description of Work: I've been with this company for at least 2 years. Recently, I had then add cell backup. The system had not worked properly since, going off at various times, and even prompting a 3:00 AN monitoring call. I requested a service call back, but no one called. I previously requested service for the inadequate cell connection, but never connected with a service rep. Today when I called to tell them I am terminating service, no one was available to take my call, so I left a message in voice mail. I will be going with another company as the customer service for Archangel is inadequate and dismissive.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Sandra S.
08/2015
4.0
home security systems
  + -1 more
Ok. He was hard to reach to set appointment.
Description of Work: Check out my alarm which had been off for about a year.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$80

Andrew U.
08/2015
4.0
home security systems
  + -1 more
The repair was completed though the service provider brought his girlfriend into our house ostensibly to assist in the repair. There was some miscommunication on arraigning the service call as I was called by multiple individuals to schedule the service appointment. Ultimately the work was completed and the alarm was repaired but I would likely not use these guys again.
Description of Work: They repaired my alarm system which had multiple trouble codes and needed to be reset.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$80

Response from Archangel Alarm Services
The secretary accidently gave the call to 2 techs; yet both were friendly and eager to help out costumer. new sales lady we were looking to hire. It is not against the rules for sales people in training to help out if need be. The service call was completed as promised.

Naureen A.
07/2015
5.0
home security systems
  + -1 more
Hector was awesome, knowledgeable, personable and a great business owner. This is the last home security company contact I will need in Houston. I plan on hiring him again.
Description of Work: Repaired and powered up the the home security system that AT&T had butchered to run on their system. He also added some smoke sensors and a keypad.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Buddy J.
02/2015
5.0
home security systems
  + -1 more
Perfect. I live in West U and so the system is connected directly to the West U police department. The equipment cost isn't subsidized by the cost of the service but instead of using a third party to monitor, I am connected directly to the city services. i live in a townhome with a small attic and steep roof lines. They did an amazing job of meeting the challenges of the install and getting the cameras placed exactly where I wanted them. Great guys.
Description of Work: Installed alarm system with dvr and cameras.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Scott M.
01/2015
5.0
home security systems
  + -1 more
Hector, arrived on time and looked over my old system and gave me an estimate on a new one. I accepted offer and he went to work installing it. Was done in about 3 hours, then walked me thru what was done. Also gave quick lesson on alarm pad and settings. Everything was great and the system is running great. I do have a monthly alarm fee of $37 a month which I was expecting, also happy that every time my alarm is turned on/off I get a text on my phone which is great as I can then view my cameras at my house if needed. A+++ job!
Description of Work: Installed new alarm system and removed old one. Checked all window connections and installed two motion detectors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Tyler G.
12/2014
5.0
home security systems
  + -1 more
Very professional and took his time to make sure we understood all the details of the Alarm monitoring service. I recommend.
Description of Work: Provided a Home Monitoring Service contract

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$35

Francisco A.
12/2014
5.0
home security systems
  + -1 more
I was in search of a new monitored security for my home. I looked at countless reviews and compared quotes from various providers. My research led me to Hector Cantu with Archangel Alarm Services. He has a lot of positive reviews on Angie's List , which led me to contact him for a quote. My experience with him definitely corroborates all of the positive reviews. Hector was very professional in his dealings. I scheduled an appointment for him to come to my house to walk it down and give me an assessment of my security needs. Hector was very knowledgeable and gave me a thorough assessment. I was impressed with his knowledge and with the fact that he sought to find the most cost effective way of meeting my immediate needs. I compared the system that Hector was offering me against other providers and found his to be the most competitive offer with the best equipment. Long story short, I went with Hector and was glad of my choice. He went out of his to ensure everything was installed to our liking and addressed any questions or issues we had. I plan on expanding my security system in the future with additional sensors and cameras and I will definitely rely on Hector for this.
Description of Work: Provided security assessment and installed new monitored security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sean G.
11/2014
1.0
home security systems
  + -1 more
Terrible service. - Moved and cancelled service - Received alarm notification for a house that I did not live in - Called Archangel and had my phone # removed and received confirmation that my account had been closed. - Continued to get billed monthly - Called Archangel and was told that no refund would be given. This is 4 months after initial cancellation.
Description of Work: Provided home alarm monitoring services then continued to bill after cancellation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35

Response from Archangel Alarm Services
Per the contract the client signed, we are to receive cancellation via written notice. We do not cancel a monitored contract over a phone call . And this would have been made clear to him if he would have spoken to our admin. We never received one. And the client was NOT on a month to month contract. There was a multi year contract that had NOT been fulfllled. We just received a phone call last week and a refund was demanded of us. It was made clear to him that we needed his cancellation in writing. And that if he spoke to one of our admin personnel or me four months ago as he stated, he would have been told this.

Linda M.
11/2014
5.0
home security systems
  + -1 more
They schedule your appointment, come out on time, and do what they are suppose to. One person comes out and it takes him about fifteen minutes to test everything. He changed some codes and he was done. I would say they have good prices, knows what he is doing, has all the equipment with him at all times, and he does not need to return if he needs a part. I have recommended them to several of my friends.
Description of Work: I used them for maintenance and change of batteries.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Rebecca H.
07/2014
5.0
home security systems
  + -1 more
Excellent service. I was looking to leverage my existing hardwired alarm system without having to get a land line. The current system had a fault in one of the sensors and I had actually unplugged the whole thing, and took the siren off because the previous owners didn't give me the code. Hector let me know when he was 30 minutes away and showed up on time. He fixed everything on the system and actually was going to install everything for $0 with a 3 year monitoring contract ($35/month), but I opted to replace the two control panels and boards for $199 as well, just because I liked the display on the new ones better. He took the time to explain how the whole thing worked, and we tested it together when he was done. He also answered all my questions about cameras with wireless monitoring. Couldn't be happier with the whole experience. Thanks, Hector!
Description of Work: Replaced two alarm control panels, and installed a motion sensor plus radio for wireless monitoring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Daniel A.
05/2014
5.0
home security systems
  + -1 more
Went great. Call Hector!
Description of Work: Hector came to consult on my house and was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Charles N.
02/2014
5.0
home security systems
  + -1 more
We contacted Archangel to get an estimate for a security camera system installed. Hector was prompt courteous and professional. On the agreed date, called ahead to let us know he was on the way and arrived on the agreed time. He was easy to work with on the planning and was receptive to our needs. The installation was completed on the agreed date. When I came home from work, I noticed a couple of minor cosmetic issues and contacted Hector. He took care of them promptly to our satisfaction.
Description of Work: Installed Security Camera System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James P.
02/2014
5.0
home security systems
  + -1 more
Our experience with Archangel was very positive. Hector met us at our home to assess the existing system and make recommendations. On the day of the install (a few days later), he discovered that an additional part had to be replaced to work with the system and went to get it that day. He carefully went over the set up of the system, checked that all signals were working correctly, and instructed us on the use of the system, including the mobile app. The only minor critique was the length of time it took on installation day -- because he had to go look for a part, it ended up taking the better part of a full day. Aside from that, we have been pleased with service, and like patronizing a small, local business.
Description of Work: Set up new alarm system service, replacing 2 existing keypads, installing control pad and wireless receiver.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Joshua R.
12/2013
5.0
home security systems
  + -1 more
When I called, Hector said he could come out to give a quote that very day. He assessed our property and needs and gave us four different options for the alarm system to suit different budgets, and two options for the cameras. The next day, he called to follow-up, and I let him know we wanted to move forward with the contract. When he arrived the day of installation, they got straight to work and installed the door sensors and motion detectors. He warned us before he tested alarms and showed us how to use the keypad and access the controls on our phone. The wiring for the wires was completed ahead of time, and they scheduled a time to return and complete the camera portion of the job. This occurred two days later and was wrapped up swiftly. Again, Hector showed us how to operate the system both manually and through our phones. They cleaned up pretty well--just a tiny bit of wiring and dust here and there, but overall they did a great job.
Description of Work: Hector came out to view the property and see what we were looking for. In accordance with our request, they installed two door sensors, two motion detectors, a keypad, and two security cameras with DVR. Everything is accessible through our smartphones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Paul U.
11/2013
5.0
home security systems
  + -1 more
I found Hector to be quite knowledgeable in his product, placement of sensors / motion detectors, and installation. As a law enforcement officer with over 20 years experience (I didn?t make this known to Hector), I have seen my fair share of poor installation and improper sensor placement. I knew what I wanted and where I wanted the sensors to be placed. When seeking Hector?s opinion, he wasted no time in making his recommendations known and the type of sensors needed. When dealing with other alarm companies for quotes, I found that they were quick to recommend an over-abundance of equipment in order to increase their sales. Most had sent out sales representatives with limited knowledge of the product and others usually responded with canned responses of their product. This was not the case with Hector. He recommended exactly what was needed to cover my home and I was very pleased with the cleanliness of his installation. Once the system was installed, Hector took the time explain all aspects of the operation of the system and addressed all questions and concerns. I am very pleased with his services and would highly recommend you give him a call.
Description of Work: Installation of interior alarm with select window and motion sensors throughout the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140
    • 1(current)
    • 2
    • 3

Contact information

19915 Chaste Tree Ln, Humble, TX 77338

http://www.archangelalarms.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
B14128
Trade License Locale
TX
Trade License Authority
Texas Department of Public Safety
Trade License Expiration
11/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems

FAQ

Archangel Alarm Services is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Archangel Alarm Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Archangel Alarm Services offers free project estimates.
Yes, Archangel Alarm Services offers eco-friendly accreditations.
No, Archangel Alarm Services does not offer a senior discount.
Yes, Archangel Alarm Services offers emergency services.
Yes, Archangel Alarm Services offers warranties.
Archangel Alarm Services offers the following services: Alarms for business & Home Security Services & Installation, repairs, installation of business & home camera systems, repairs
Fire extinguishers, sprinkler systems, security guard duty, home automations, access control, burglar bars or safes.

Contact information

19915 Chaste Tree Ln, Humble, TX 77338

http://www.archangelalarms.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM