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Apex Air Solutions LLC

Heating and Air Conditioning

About us

$50. Service call for Angie's list members. BBB Accredited Member! Angie's List 2012, 2013, 2014, 2015 & 2016 Super Service Award!! We are a BRYANT FACTORY AUTHORIZED DEALER, but we service all makes and models of air conditioning and heating for residential and commercial properties. We take the time to help our customers select HVAC equipment and services that will enable them to obtain the best air-conditioning, heating and air quality for their homes and businesses.

Business highlights

30 years of trusted experience
Minority Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Air conditioning & heating services & repair. New construction. Duct work. Insulation. Radiant barrier. UV lighting. Filtration.

Services we don't offer

Radiant barrier & duct cleaning are seasonal call for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8256 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 256 reviews

Elaine H.
04/2015
1.0
heating & air conditioning/hvac
  + -1 more
No contact although provided several contact numbers
Description of Work: Nothing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$59

Cody W.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Inspected furnace/air handling components in the attic. Gave recommendations based on manufacturer specifications on how to make system more efficient. Checked outside condenser unit for proper capacitor charge and freon charge. Topped off with 1 pound of freon. UPDATE: The evening of my original service, went to turn the Air Conditioner on and suddenly there was no cold air coming out of the vents, actually there was no air at all! Sent another message to Apex and Leon came back out and quickly replaced the capacitor for the house blower in the attic. He was extremely honest and fair about the trip and the cause of the problem and did not charge for a second service call, even though it was an issue that he had no way of preventing. I will not hesitate to recommend this company to anybody I know.
Description of Work: Check up and inspection of Air Conditioner components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

C RICHARD P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
I have used Apex three times. Two large issues and one small one. They are fast, efficient and very detailed of their explanation of what the problem was. They have been thorough and completely trustworthy (not so with a couple others I used in the past). Mr Ortega has provided the service a couple of times himself. When the owner is a "worker" as well you know you are dealing with someone who really knows what is going on in his business. Recommend without reservation.
Description of Work: Repaired theromostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Rick L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Manuel was a little late, but walked me through each step of the way so I would know what to do if it happened again. I really appreciated the education.
Description of Work: Cleaned PSI switch that was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

michiel F.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
They did fix the actual unit, but when they left I felt like I'd been taken advantage of.
Description of Work: They fixed the air conditioner, but kept telling me this or that needs replacing. I told them to go ahead and replace one thing for $ 85.00. They kept telling me the coils, or the compressor, or the whole thing needed replacing. Then they used, or so I was told 6.8 pounds of freon to fill the system. I didn't even think it could hold that much.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$500

Response from Apex Air Solutions LLC
First we would like to say we do appreciate your business, we actually did the work for on July 2, 2014 for the amount of 372.00. When we received your check a few days later it came with your note as follows ...."Dear Mr. Ortega, Please find enclosed is my check for service on 2 July at my home. The invoice is for 427.00. I paid 55.00 on my Discover card through Angie's List, so the check is for 372.00. Thank you for sending your people out so quickly. [member name removed]" The proposal for new condenser and evaporator is to prevent the need for refrigerant in the future.

Amy G.
12/2014
5.0
air duct cleaning, heating & air conditioning/hvac, insulation
  + 1 more
Leon was friendly and straightforward. He was very willing to discuss options and scenarios. I will likely be repeat business for APEX air.
Description of Work: Insulated lines, evaluated and adjusted some ducts, taped some joints on the furnace, installed safe-t-switches on both units, etc There were other items I cannot recall at the moment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kathleen H.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Contacted me shortly after I bought the deal on Angies. Saw me yet the same day. Discovered bad parts and returned next day to replace. Heater now works like new. Thanks Leon!
Description of Work: Checked heater and replaced 2 parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Cory M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
He came out on a service call in August. He made time to get there in hours. At the time he found that the system was froze and low on Freon. He made the necessary repair. Then in December, I found out my heat exchanger was bad. I hired Leon to replace the complete unit; which he did in very quickly. He finished up within 3 days. Then 6 months later, there was a glitch with condensation drain. Leon instantly made everything right. I would recommend him to anyone anytime. I can’t say enough good things about Leon. I would recommend him for any repair of any size. Leon is the man. He is a rare find in the service industry.
Description of Work: HVAC duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Carol M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Leon is great!! This is the 3rd time he's cleaned our air conditioning heater for us. We have him annually check for us.
Description of Work: Complete check of our air conditioning and heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Melissa S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Once he arrived, he introduced himself and was shown where inside unit was. He informed me of everything he was doing as well as showed me. He was very courteous and knowledgeable. I will use his service again.
Description of Work: Leon first checked unit inside of my home by checking the filter, all pipes and connections. Then went outside to check the unit and found cap off of refrigerant and replaced it, rinsed unit off and then checked vents for proper airflow.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

chikku P.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
arrived on time for installation ,installed a bryant unit ,service technicians were considerate ,have read on multiple reviews regarding how choosing the proper installer is sometimes more important than what system you put in ,i know understand why few minor glitches after installation which the owner of the company himself came in worked on it and resolved promptly,my greatest concern regarding a provider is phone etiquette and availability leon usually picks up the phone on the first ring and comes out the same day to resolve issues,does not cut any corners and makes sure the job is done right explained the whole process very well.
Description of Work: installed a AC system for 1st floor complete replacement including furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Amy H.
09/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
We have a 2 ton unit for the upstairs, and a 4-ton for the downstairs. Our downstairs was not providing cooling,so we contacted Leon Ortega @ 7pm. Hewas an hour away, and said he could get there as soon as he could. He arrived by 9pm, looked at our system, & discovered that our furnace had iced up. he found that the duct work had fallen off the poorly-designed end of the furnace. he switched off the power to the downstairs system so the ice could melt overnight. Leon came back the next morning to flush & clean the air handler. He then sealed off the end of the furnace where the duct work had fallen off, cut a new hole (a better design) in the side of the furnace, and installed new flex duct. He also charged both the 4 ton and the 2 ton with Freon (about 3 pounds each). All is working well now. leon will revisit in about 6 months to check that all is ok. Mr Ortega was courteous, on time, and very professional. he is very knowledgeable and offers multiple solutions to problems. he is not the cheapest, but uses only high quality parts and equipment. We would definitely utilize Apex Air Solutions in the future.
Description of Work: Repaired ductwork off of furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,265

Heidi R.
09/2014
2.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Showed up very late without the correct materials to repair a duct. Performed and expensive Freon recharge, and committed to return to complete the duct repair. They never returned, I call the Technician several times, and he kept promising to get back to me, but he never did. Finally, I just paid someone else to repair the duct.
Description of Work: Recharge Freon.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$700

Response from Apex Air Solutions LLC
First we do appreciate your business - We do not commonly carry duct work on our trucks for service calls. The company telephone # was not used, you were calling the tech's own phone number direct and we had not had the opportunity to acknowledge your issues. 2 of 3 systems were serviced for a total of 7 lbs of freon, 4.9 lbs to one and 2.1 lbs on the other. We did service all 3 systems and found one problem free. Also installed SS1 Safety switch on one system.

Donna W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent! I highly recommend this company!
Description of Work: Fixed our Heating unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Leon is the greatest. My A/C wasn't working and my thermostat was retaining the settings. Leon made some adjustments and did not have to replace the thermostat.
Description of Work: Fixed my thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Brian G.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Leon Ortega, the owner, personally came out and checked our unit out to determine the damage. He did NOT do as a few other contractors that had come and given estimates. Most would come out and take full advantage of a homeowner in our situation, knowing the extent of the damage our home had received and that our homeowers insurance would be footing the bill for all the damages. APEX was NOT that type of contractor, after assessing the damage he worked closely with our insurance adjustor and replaced our units with slightly larger and more effective ones and everything was done in a timely fashion and in a very professional mannerby professional personell. I would both use them again and will recommend to any and everyone I can.
Description of Work: Replace the entire A/C unit and Furnace, both units, inside and out, after our home was struck by lightning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Larry N.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
Very satisfied with the response, identified the problem very quick and repaired it, my major complaint is that during this process I was never given a price for the work until it was completed and then I got the sticker shock, it would have been nice (since I was standing next to them) if they would have said "I's the capacitor and needs a hard start added and the cost is **** do you want us to do the work?". I would probably have approved the work but at least I would have been given the option.
Description of Work: Service call for AC, Changed capacitor and installed hard start.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$435

Raul P.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
The A/C wasn't cooling as well as usual. Apex Air Solutions inspected it, and added some freon. He also cleaned the outside unit, and gave me some tips on how to maintain the A/C. He recommended I replace the entire A/C and furnace system since it's 17 yrs old. It doesn't cool below 78 degrees or so, it's leaking freon, and the freon it uses will be discontinued in a few years. It will cost $7,600 to replace the A/C, furnace, and the outside unit. It's working fine for now, but next time it fails I'll just replace it.
Description of Work: Inspected A/C unit, added 6 lbs of freon, cleaned outside unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Malcolm P.
07/2014
2.0
heating & air conditioning/hvac
  + -1 more
My wife arranged for air conditioning inspection through Angie's List Big Deal. We heard from he provider that evening (Wednesday), he said he would come by the following Monday. Did not hear back, I wrote an e-mail, which he responded to saying he was very busy, then never heard from again for the last nearly two weeks.
Description of Work: .
Rating CategoryRating out of 5
$55

Response from Apex Air Solutions LLC
WE REALLY APOLOGIZE TO YOU - we dropped the ball on this completely, it is never our intention to not respond to a customer whether they are old or new. We missed an opportunity to add you to our customer base - again our apologies...

Edgar G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Leon did an excellent job. I called him and needed service he same day. He was able to come late, unlike other AC companies that stop at 5pm. He was able to quickly diagnose and let me know where my problem areas were located. He fixed me right up and explained every step in the process. Very professional and will be a long term customer.
Description of Work: Purged both primary and secondary lines Changed plumbing to add a quick access hole Added two safety switches to prevent overflow

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$318

Valerie C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very knowledgeable, showed up on time, and was very professional. He also had the best price. Will definitely use him again if needed and would recommend this company. He did not replace furnace in attic, per our request. He just replace the air conditioning unit and made sure it was working to our satisfaction before leaving.
Description of Work: installed a new air conditioner system. very knowledgeable, showed up on time, very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Kara W.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Leon was exceptional from start to finish. Punctual and professional and always followed through. He and his guys worked to find the issue with one our A/C units, contacted the manufacturer, found out it was still under warranty, got the right parts to fix it the very next day and stayed until the job was done. Came back on two separate occassions to make sure everything was running correctly, found a small leak on one of those trips and repaired that day.
Description of Work: replaced evaporated coil and recharged system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Scott S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called and since he was driving, he requested I text with my information.. I did and he made an appointment to check it later that day.. He arrived and explained in detail what was wrong and provided an estimate of the repairs. Once the costs were agreed upon, he made arrangements to be out the next morning to replace the compressor/condensor/fan unit outside and the coil inside.. All work was done professionally, and quickly. By the early afternoon, the unit was replaced and working.. He was friendly, professional and helpful.. I can see why he has such a high rating and I will certainly use this company for any future A/C and heating needs.
Description of Work: Apex came out and determined the fan motor and compressor were both failing. He recommended an upgrade to a SEER 16 unit and replacement of the coil as well.. Once approved, the work was performed the next day, and is working great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Kim M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
The heater wasn't working in the home. I contacted APEX Air through Angie's List and Leon came out same day. He performed a visual checkup of the unit and identified that the issue was an "operator error". The therrmostat was reset and heater started working again. Leon also provided tips on how to keep the unit working properly. Because of his professionalism and attention to detail, I will be using him again.
Description of Work: Reset thermostat

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Shannon W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
The owner came to check the work. That was nice.
Description of Work: Apex Air, I used that one. We bought a new unit. They came and installed it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Contact information

38 Wilson Rd Ste E, Humble, TX 77338

http://www.ApexAirSolutions.com

Service hours

Sunday:
8:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Apex Air Solutions LLC is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 11:00 PM

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Apex Air Solutions LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Apex Air Solutions LLC offers free project estimates.
Yes, Apex Air Solutions LLC offers eco-friendly accreditations.
No, Apex Air Solutions LLC does not offer a senior discount.
Yes, Apex Air Solutions LLC offers emergency services.
Yes, Apex Air Solutions LLC offers warranties.
Apex Air Solutions LLC offers the following services: Air conditioning & heating services & repair. New construction. Duct work. Insulation. Radiant barrier. UV lighting. Filtration.
Radiant barrier & duct cleaning are seasonal call for details

Contact information

38 Wilson Rd Ste E, Humble, TX 77338

http://www.ApexAirSolutions.com

Service hours

Sunday:
8:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM