WEDGEWORTH PLUMBING COMPANY

There was a leak from the toilet and they fixed it.

The plumber (James) thoroughly explained everything to us in terms we could understand. He told us the cheapest ways to get the job done, and offered options for us decide what plan would best fit our current circumstances. I never felt pressured by him at all, he was done with the repair in under a half an hour, and we were charged significantly less than we had budgeted for the project. I've never been happier with a plumbing service, and I will never use anyone else again. Thank you so much Wedgeworth Plumbing Company!!

Excellent. He was very professional and did a super job. Definitely would hire again.

He did the work quickly which was surprising. The only point of concern is he said he used power tools in the wall to complete the work and he normally does it by hand but he was running late on time. I don’t know if this is correct or not but was a little disturbed when he said it.

On the recommendation of a friend and good reviews here, I asked Wedgeworth Plumbing for a quote to remove and replace a leaking 1950s drum trap on my tub. However, I was extremely disappointed in the lack of attention given to the quote. Damondrick looked at the trap for a few seconds and then headed outside and began talking about how they'd have to tunnel all the way under the house to remove it. I was confused given that the trap, tub, and drain pipe were all easily accessible through an access hatch in a closet. I mentioned that I wasn't interested in anyone tunneling under the house for what should have been a straight forward job and asked why they couldn't just work through the access hatch. Damondrick took another quick look at it and told me, "Well, usually we have to tunnel to replace these. But I'll go back to the shop and talk to the owner and then we'll send you a quote." There are a few other reviews here where the Wedgeworth plumber who arrived had some crazy ideas for how a job should be done but once the owner was involved, the job went smoothly so I expected that might be the case. However, no such luck. When I received my quote, (presumably with the input of the owner) it was still for $3,875 to tunnel under the house due to "cast iron drain being in cased [sic] in concrete". However, the drain and trap were NOT encased in concrete but just buried in dirt. If Damondrick had either asked me, explained why he thought tunneling was necessary, or given the drain more than just a cursory glance he would have known this. What I can't decide is whether this is just incompetence on Damondrick's part or, worse, if Wegdeworth Plumbing attempts to take advantage of people who might not know better and sell them an unnecessary $4,000 job. Luckily I knew to laugh off such a ludicrous quote but unfortunately some people might be taken in by it. I did email Wedgeworth Plumbing after receiving their quote to allow them an opportunity to address these issues but received no response. In the end, the job was done (obviously not by Wedgeworth) in two hours and without any tunneling proving that their quote was ridiculous. On the plus side, they did arrive in the time window promised, Damondrick was very friendly and respectful of my property (not making a mess, etc), and they were very prompt in sending a quote so I'll give them a D rather than an F. However, I won't be giving them an opportunity to do any work in the future. If you do, just make sure to also get bids from other companies since whether by incompetence or intent, Wedgeworth seems to massively overbid jobs.

A genuinely friendly guy came out to fix our clogged drain. The guy brought out a 75 foot hose to clean the drain, and even though he resolved the clog at approximately 60% of the way into the pipe, he continued to work the hose for the entire 75 feet. He explained that there could possibly other stuff beyond the clog, so he always uses the entire length. Then I was really impressed that he took at lot of steps to ensure the problem was solved, by filling both sinks with water and asking me to run and drain the washing machine at the same time... to overload the pipe and make sure the clog was cleared. First time I'd ever seen a plumber take this much time to ensure the problem fixed. Also, very reasonable rate. For sure will use them again!

Wedgeworth came out to my house, gave me a quote that was a fraction of the cost of other plumbers (in particular national chains). They replaced my sewer line in a day.

Wedgewood is good, but a bit on the high side.

Guys came out and fixed a toilet in no time. Would hire them again

It could not have gone better. During the water line replacement an issue with the sprinkler system came up and that was resolved and actually improved at no extra cost.

Wedgeworth was very professional. Their tech was very nice and explained everything. Wore booties over his shoes and laid down a catch blanket and paper towels to avoid a mess. All equipment came in with booties as well. Left with the drain clear and did multiple tests to verify as well as informing me of their warranty in case a problem arose. Checked on multiple other things I was curious about and provided a quote where appropriate. Also informed me of things I could do myself that didn't require a professional. Very pleased with their service.

He was on time and did a quick, efficient job.

The plumber was supposed to arrive between 2 and 4. He did not show in the designated time. No one called to communicate the delay. If they can't show up on time or communicate delays, it erodes confidence that they can do their job. Will not use again.

Absolutely fantastic. Came by gave me an estimate and gave me the option to pick out my own toilet at local retailers. They came by and had it installed and fixed in a short period of time and were friendly, punctual and reasonably priced. Thanks!!!

They came the same day I called and quickly diagnosed the problem. Unplugged the main drain and said they thought the problem was larger and further down in the main line and recommended they camera scope the line. Indeed it was, a broken sewer line and they said it was near the 'drop' to the city line and recommended I call the city to investigate. Gave me a reasonable estimate to repair it but that I should contact the city first. Turns out the city would repair it as the break extended well under the sidewalk and was the city's responsibility. Thanks for your great work and you are now our plumber after two times now we have had you out to resolve problems and both times the service was excellent!

For what they had to do, it went very quickly. They were clean and very upfront on what they were going to do. They also ran a camera in my pipes which they showed me. I was very pleased with what they did.

We've used them for years and are always very happy with the work. They are very professional.

He's very inventive. He's the type of plumber that knows how to do stuff. When anyone asks me for a plumber I recommend Shawn.

I always turn to Wedgeworth for plumbing issues. Repair was needed for rental property and Wedgeworth did the work while I sat back and relaxed with no worries that the work would be done promptly and with quality. James, one of the most pleasant technicians with whom I have ever worked, was prompt, diagnosed the issue and telephoned me with the recommended repair. Clients are typically at the mercy of service companies, but with Wedgeworth you know that you are going to get the highest level of customer service with quality service.

excellent. They were always responsive and the communication was always very prompt. 2018 was difficult, as the house was built in 1940. However, Damondrick was a champ every step of the way. When I called the office ,Erica was always the one I dealt with and the messages were relayed perfectly to her team. I hope not to see them so soon again. However they're first on my list if I have any plumbing issues. Thank you Wedgeworth Plumbing . Damondrick you're the BEST !!

We've asked for James G. specifically because he was the technician that came out previously for a different plumbing issue. James is extremely knowledgeable and very professional. He wore show covers when he entered our home and diagnosed the problem. The initial estimated quote for the work was much higher, but as he started working, he realize that the problem was not as bad as originally quoted so he adjusted the price to be more fair to us. I highly recommend Wedgeworth Plumbing and especially their technician James G.

The project went very well done in 2 days. I highly recommend Wedge worth Plumbing Co.

Went very well. Two days completion as promised. They left my home clean relocated two hose bibs to prevent less wall penetration. I will recommend Wedgeworth Plumbing to family and friends.

Work was performed as estimated, looks well done. It was work in a crowded area, required sawing off a stubbed off drain connection in the foundation, difficult sawing of a thick pipe. Several connections were replaced, and the work should last for many years. It was expensive in my opinion, but all plumbing is these days. Area was clean, tub drain and AC drain connections made, all old parts provided.

My laundry drain was blocked. I called Wedgeworth Plumbing and they were able to arrange an appointment for the next day. The guys snaked the drain from the 2nd floor bathroom all the way through the laundry. They ran several tests running the washing machine and draining the bath and sink at the same time to make sure there were no problems