Uptown Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

We are the Premier Appliance service provider with offices in Highland Park and Piney Point. We are A+ rated with the BBB and every service is backed by our 2 year break-free Warranty. We are run by a Baylor alumni & our goal is to offer our customers an Honest, Punctual, & Professional service. We service Sub-Zero, Scotsman, Miele, Bosch, Viking, Asko, Thermador, KitchenAid, Northland, Breeze Air, U-Line, & Dacor. We carry most essential parts in stock and offer Emergency service at no additional cost. Thank you for your consideration

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Wine Cellar service Cooktop repair Oven Repair Refrigeration repair Washer and Dryer repair Icemaker Repair New Installation Water filter replacement Range Hood Repair Freezer Repair Wine Cooler Repair Waste disposal service outdoor grill service

Services we don't offer

false, installation of new appliances, vacuums, tv

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 130 reviews

Joanne D.
03/2021
5.0
appliance repair
  + -1 more
I scheduled an appointment the following day I called. Luis was excellent. He was on time, polite and worked efficiently. Will call them again for any future appliance repair. The follow up call from Bobby was a nice touch.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Kristin A.
03/2021
5.0
appliance repair
  + -1 more
On time, quickly figured out the issue and solved our problem! I will definitely use them again when our next appliance decides to breakdown.
Description of Work: appliance service
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandy S.
03/2021
5.0
appliance repair
  + -1 more
Our refrigerator water dispenser was not working dispute changing the filter. Junior came to evaluate. He was professional, wore shoe covers and a mask. The repair cost was more than we wanted to pay considering the age of the appliance, which I told them. I then asked what the service call cost was so I could pay. I was told as a repeat customer there was NO SERVICE CALL Charge. They are a great company and this only made me like them more !
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth S.
03/2021
5.0
appliance repair
  + -1 more
Fabulous! I would defy use then again.
Description of Work: Wall oven service
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael C.
02/2021
5.0
appliance repair
  + -1 more
Uptown advised me not to repair the Samsung dishwasher and that it would be best to buy a new dishwasher of better quality . And that’s what we did by going to BestBuy. Uptown is a high quality repair company and I would recommend them to anyone that wants an honest and quality repair. This the 3rd time I’ve used Uptown. When they repaired my Monogram Refrigerator, excellent job!!!
Description of Work: Dishwasher
Rating CategoryRating out of 5
Yes, I recommend this pro

George S.
02/2021
5.0
appliance repair
  + -1 more
We had a dishwasher go out with all of the power outages and called Uptown. They amazingly made time to come the next day. When Carlos arrived, he was very polite and professional. As it turns out, by the time he arrived whatever was wrong with the dishwasher somehow self-corrected. He stayed and made sure everything was working and refused to charge anything, even when I offered to pay! We will definitely use this group again!! Very nicely done!
Description of Work: dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kurt B.
02/2021
5.0
appliance repair
  + -1 more
Uptown appliance repair has been to our home twice in the past 3 months for different appliance repair. They were able to fix both appliances on site for the cost of the site service. Both appliances needed lubrication or cleaning. They truly try to repair the appliances on site first before ordering expensive parts or trying to sell new. I highly recommend using them.
Description of Work: Washing Machine
Rating CategoryRating out of 5
Yes, I recommend this pro

Jarrold B.
12/2020
5.0
appliance repair
  + -1 more
The job was done in a timely fashion and we are extremely satisfied
Description of Work: Refrigerator repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan M.
11/2020
5.0
appliance repair
  + -1 more
They had to check price on a part and then called to let us know and decide if it was worth the repair... rather than fix it and get the money, they were honest and said they thought he cost was too much for the age of the cooler... honesty in a repairman is a A BIG plus!!
Description of Work: Wine cooler
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca C.
11/2020
5.0
small appliance repair
  + -1 more
Totally recommend Uptown Appliance Repair!! Professional and courteous! Fantastic job! Adrian was awesome!
Description of Work: Stand alone ice maker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Linda W.
10/2020
5.0
appliance repair
  + -1 more
Terrific job and employees. They answer questions and the repairman was super with my dog barking at him.
Description of Work: Refrigerator service
Rating CategoryRating out of 5
Yes, I recommend this pro

Jackie M.
10/2020
5.0
appliance repair
  + -1 more
It went well. He totally checked washer and it was fine. The drain from the washer was clogged and backing up. He said I needed a plumber. One is here working on the clogged drain. He checked my dryer too. He was prompt, courteous and cleaned the area before he left. I only paid the service call
Description of Work: service visit washer was leaking on to floor
Rating CategoryRating out of 5
Yes, I recommend this pro

Jerry J.
10/2020
5.0
appliance repair
  + -1 more
Very satisfied with the work done.
Description of Work: Bosch service
Rating CategoryRating out of 5
Yes, I recommend this pro

Robin B.
10/2020
5.0
appliance repair
  + -1 more
David was very professional. Wore a mask at all times. Worked quickly and answered All our questions.
Description of Work: Replace computer board for clothes washer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bob A.
10/2020
5.0
appliance repair
  + -1 more
Excellent service: the technician,Adrian, was the ultimate professional and extremely courteous and knowledgeable.
Description of Work: Ice machine service
Rating CategoryRating out of 5
Yes, I recommend this pro

M C.
10/2020
5.0
appliance repair
  + -1 more
Perfect and very nice and efficient
Description of Work: Wine cellar service
Rating CategoryRating out of 5
Yes, I recommend this pro

Paula F.
10/2020
5.0
appliance repair, small appliance repair
  + 0 more
The work was excellent. Abraim and Luccio did a great job and were very helpful and knowledgeable. They went above and beyond for us. Thank you so much.
Description of Work: Wolf service and disposal installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Jan C.
09/2020
5.0
appliance repair
  + -1 more
Great company. They kept me informed on arrival time. Very nice, knowledgeable plus wore PPE. Definitely would recommend!
Description of Work: Check temperature on double oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne B.
09/2020
5.0
appliance repair
  + -1 more
The service was excellent. They were able to address my problem quickly and efficiently.
Description of Work: Thermador range
Rating CategoryRating out of 5
Yes, I recommend this pro

R H.
09/2020
5.0
appliance repair
  + -1 more
Uptown Appliance is very professional and punctual and after the work is done they follow up with a phone call to make sure the job was completed properly. They are very respectful of property and their workers are very polite. I have used them twice and would not hesitate to call them again should I need an appliance repair and would also highly recommend them.
Description of Work: repair refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill R.
09/2020
5.0
appliance repair
  + -1 more
Great. Very knowledgeable, responsive and prompt.
Description of Work: Refrigerator service
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert O.
09/2020
5.0
appliance repair
  + -1 more
Professional. Good customer service.
Description of Work: Landry equipment
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara L.
09/2020
5.0
appliance repair
  + -1 more
Prompt. Knowledgeable. Courteous. Efficient. Great experience all the way around. Would definitely use again and highly recommend.
Description of Work: Refrigerator leak

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mrs. G.
09/2020
5.0
appliance repair
  + -1 more
They came as promised, told me it was not my dryer causing the problem, but a building exhaust fan, and did not charge me for the visit. I would certainly hire them again.
Description of Work: Dryer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Billy M.
08/2020
5.0
appliance repair
  + -1 more
Great...the tech David was very good.
Description of Work: Freezer Service
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

9225 Katy Fwy Suite 311, Houston, TX 77024

http://www.uptownappliance.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 11:00 AM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Uptown Appliance Repair is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 11:00 AM

Uptown Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Uptown Appliance Repair does not offer free project estimates.
Yes, Uptown Appliance Repair offers eco-friendly accreditations.
No, Uptown Appliance Repair does not offer a senior discount.
Yes, Uptown Appliance Repair offers emergency services.
Yes, Uptown Appliance Repair offers warranties.
Uptown Appliance Repair offers the following services: Wine Cellar service Cooktop repair Oven Repair Refrigeration repair Washer and Dryer repair Icemaker Repair New Installation Water filter replacement Range Hood Repair Freezer Repair Wine Cooler Repair Waste disposal service outdoor grill service
false, installation of new appliances, vacuums, tv

Contact information

9225 Katy Fwy Suite 311, Houston, TX 77024

http://www.uptownappliance.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 11:00 AM