Universal Home Experts

Universal did an excellent job. After 19 years we needed a new HVAC unit. Alan did a great job explaining the system set-up and how the install would go. They showed up right on time and worked dilligently throughout the day. The system worked perfectly. and has already helped our second unit work more efficently. Great job by their whole team.

They arrived very promptly, had the necessary supplies to perform the work, gave easy to understand estimates with options and performed the work beyond my expectations. They cleaned up the work area better than it was before they arrived to start the job. This isn’t my first experience with this company and they always exceed my expectations with professionalism and workmanship.

I was very pleased with the work Ricky performed on our water heater. Thank you so much he saved the day! 🙂

Just like Ricky had told us how long and they were finished as he told us. It was a great job.

Excellent. Universal does a thorough job of hiring professionals that protect and build their brand.

Saturday service very responsive and prompt. Completely professional.

they came like they said they would at 8 in the morning and stayed till they finished all the men were nice and performed thier jobs quiet well.

Excellent work. Meeting all expectations with care and professional quality.

Uncovered an issue for another visit

Very well. Anthony and Jarvis were very professional and went above and beyond to provide great service

Superbly. Robert was super professional and really good about explaining his work. In fact we were so impressed with him that we signed a service contract with the company and will do our best to make sure that he is "our guy."

Great! John did a quick, professional job. He checked all the other toilets too. I will definitely hire these guys again!

Universal Home Experts was outstanding when I used them for the first time this past week. All the way from placing the call and the call center knowing and asking all the right questions, to scheduling the call and getting an update on the tech that was coming, to the tech Billiy coming out and fixing the problem within an hour. The price was reasonable but better yet the service was amazing, I will refer them to anyone I know. They are truly the best in town.

Went great, very punctual and great work

Robert was very knowledgeable and extremely honest. Helped me understand and cleaned up better than my house cleaner! Definitely recommend

Excellent service Anthony, Jarvis, David Are great Techs

Robert did an excellent job! He n Johnny worked very well on getting my power back up n running!

Service was excellent and tech was on time. Great service and very professional.

Job done! Options as to additional work to be done are under consideration.

I'm happy with it. They were real professional. They took care of my small problem. I was happy with the price. They will call you and let you know that they are on their way.

Charged us over $10,000 to replace panel: they said we needed to do this to be up to code even though only some of the first floor was implicated (we were told later we did not need this): they then charged extra (several Hundreds more) when lights which had worked perfectly before upstairs failed to turn on and were about to charge even more hundreds to test garage outlets.

I have scheduled with this company three times and on all occasions they have failed to show up. I have taken time off work to be at home and been left hanging by them. Thoroughly unresponsive and unprofessional. Go elsewhere, I have.

I will hire this company to perform the work that I need.

Sam and Blake are outstanding!! Sam and Blake are smart, friendly and courteous. They certainly know their craft and business. We are certainly glad they came out, solved our problem and put our minds at ease. 😀

Outstanding -- I use them for electrical, plumbing and HVAC. I could not be happier with the speed and quality of their work. Price is reasonable too.