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Universal Home Experts

4.6(
752
)

Electrical, Heating and Air Conditioning, Lighting,

... +7 more

About us

Your Plumbing, Electrical, and Air Conditioning fixed right at the speed of light. Is your home at a standstill because of a plumbing, HVAC, or electrical issue? Reach out to Universal Home Experts today and receive fast, on-time expert repairs from their team of trusted technicians. Since 1992, we have helped homeowners throughout the Houston metro area. No matter how big or small Universal Home Experts can get it done right We provide you upfront price before any repair and all work is backed by a 100% satisfaction guarantee.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement

Services we don't offer

Tenants, rental units, commercial properties or apartment complexes

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6752 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
7%
2
3%
1
7%
Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 701-725 of 752 reviews
Lisa C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
STEVE S.
10/2015
1.0
electrician
  + -1 more
unknown
Description of Work: Did not honor 10 year warranty, did not have paperwork listing all work performed, did not perform all work discussed, all was managed by my wife Betty. Steve.
Rating CategoryRating out of 5
Response from Universal Home Experts
I want to thank this member for the work they had us do. We went to their home several times to work with them on their concerns. There were a couple of items that we installed that we addressed that they were happy with. However, we were not able to agree with each other on everything because they wanted us to repair work that other contractors had performed ( not electricians, I hope). After we worked at their house, they had a general contractor remodel their kitchen and perform incorrect electrical work. They also had some recessed lights in there bedroom. We repaired one connection in a fixture and let her know that if the bulbs continued to burn out quickly we would have to rewire the lights because whoever had installed them did the wiring incorrectly and was leading to burned out bulbs. She understood that when we met with her. The terrible part of this story is that they are not the only ones to have shoddy work performed by unlicensed electricians that have disappeared and cannot be reached about their work. These customers can reach us and this is not the first time we have had to work with customers who were upset and we were the only ones they could talk to. I wish them the best and we are available if they need us.
Elizabeth S.
09/2015
5.0
electrician
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
FRANCES M.
08/2015
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Avery Kate H.
08/2015
4.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Replaced capacitor in power to A/C compressor.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
Aurora B.
07/2015
4.0
electrician
  + -1 more
It was fine.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$74
PAT U.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$299
Elizabeth K.
04/2015
5.0
electrician
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$277
John A.
04/2015
5.0
electrician, lighting
  + 0 more
unknown
Description of Work: Replaced an 1800W Photocell switch for exterior lighting.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$244
Melissa R.
04/2015
5.0
electrician
  + -1 more
unknown
Description of Work: Replaced the electrical panel and did a circuit restore. Went well. Took all day but they got the power back on at promised time. I did have to call them several times to get the meeting set up wth the city inspector. Very expensive.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Dennis B.
02/2015
5.0
lighting, electrician
  + 0 more
unknown
Description of Work: Installed outside floodlight with photocell
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Carl F.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything was great!
Description of Work: UV light filtration system installation in my HVAC system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Judith K.
12/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Major rewiring throughout the house, but particularly in the attic where rodents had chewed on the wires exposing them.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Tim S.
12/2014
5.0
electrician
  + -1 more
They were great!
Description of Work: I bought a Big Deal for surge protection.
Rating CategoryRating out of 5
Yes, I recommend this pro
$175
John S.
10/2014
5.0
electrician
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Joseph D.
08/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They replaced the air conditioning system. They showed up in time and completed the process before the end if the day.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Laura M.
08/2014
5.0
electrician, plumbing, water heater repair
  + 1 more
Did a great job.
Description of Work: Installed four junction boxes for spliced wiring and added an outlet close to tankless water heater.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,152
Norma G.
07/2014
5.0
electrician, lighting
  + 0 more
They did good work!
Description of Work: They had to rewire the house, put a new breaker in. Also installed a floodlight.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Susan B.
06/2014
5.0
electrician
  + -1 more
unknown
Description of Work: They said we needed a new breaker panel. It could have been a fire hazard. |I cannot remember the cost. It was expensive, but the work needed to be done.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn H.
06/2014
3.0
electrician
  + -1 more
unknown
Description of Work: they did a good job but severely over charged I found out afterward.
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Response from Universal Home Experts
Wow I want to thank this member for giving us the opportunity to make her electrical repair. I am glad you thought we did a good job. I am sure sorry that someone told you we overcharged you. When this member called us back in July of 2011, a tree had fallen and knocked down her electrical service and she had no power. Well we got out there that night within about 2 hours after she called us and within 24 hours we had her power fully restored. Now, I know there are a lot of Electricians out there and some of them know what they are doing and some of them don't have a clue on how to do anything right when it comes to running a business. They are awesome at bending pipe and pulling wire but ask them: whats the difference between a margin and a mark up? Smoke will start pouring out of their ears. I understand that when you compare companies it makes sense to use something logical like price. Do you know that even though this member has decided she is now upset with us because some jealous electrician told her he would have charged her less than us she still has a ten year warranty with us! Well, we have been in business since 1992. That's 22 years. 50% of all business FAIL in the first year and 80% FAIL within 3 years. Do you know what the number one reason is? Poor management and pricing for their service. All home service electricians have the same exact overhead. We just know to include all of it so that your service experience is top notch. Do you know that all electricians still want to put the same amount of money into their pocket as we do? It's true. So how do they make up the difference? It is usually cheaper parts and lower wages. There are companies out there right now that do not have proper insurance and do not pay payroll taxes on their employees. i know because one of their employees just applied for a job and that was the reason he gave for looking for a new job! You the homeowner are liable for injuries if the company working on your property does not have workers compensation insurance!!!!! We love working for Angie's List members because you are so educated, make well informed decisions and appreciate our effort to educate about your electrical system. Please don't fall victim to the old saying: The bitterness of poor quality remains long after the sweetness of low price is forgotten.
Diem H.
06/2014
3.0
electrician, lighting, ceiling fans
  + 1 more
unknown
Description of Work: Over priced quote to replace an attic fan & moved two light switches. Had the job done for $275.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$1,300
Response from Universal Home Experts
I want to thank this member for giving us a try. Wow, you got a great deal. You got all that work done for cheaper than I could have got it done for. I don't even know who I could call to do the work that cheap and I have been doing this for 25 years! And I'm not even counting my overhead like workers comp insurance. Sir I salute you..
Carolina S.
06/2014
4.0
electrician
  + -1 more
unknown
Description of Work: Inspected the house prior to put in new electric range. The house is old and is not in conformance with new electrical codes. They also provided an estimate for bringing the house up to current standards. |I really like the professionalism of this team and their knowledge. I |However I work in a chemical plant and know several electricians and when I showed them the estimates they said it was completely overpriced.
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$70
Yvonne S.
06/2014
5.0
electrician
  + -1 more
Good
Description of Work: Prompt estimate of job requirements.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Sam T.
05/2014
5.0
electrician
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lourdes G.
04/2014
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: I had a wire dropped and an outlet connected in a guest bedroom. They are a bit pricey, I feel, but outstanding in customer service. They were responsive, tidy and very professional. I cannot praise them more on their customer service.
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440

Contact information

-, Houston, TX 77064

https://www.universalhomeexperts.com

Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
TEML 37917
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Electrical,
Heating and Air Conditioning,
Lighting,
Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Sewer Cleaning,
Water Filtration and Softening

FAQ

Universal Home Experts is currently rated 4.6 overall out of 5.

Sunday: 12:00 PM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Universal Home Experts accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Universal Home Experts offers free project estimates.
No, Universal Home Experts does not offer eco-friendly accreditations.
No, Universal Home Experts does not offer a senior discount.
Yes, Universal Home Experts offers emergency services.
Yes, Universal Home Experts offers warranties.
Universal Home Experts offers the following services: Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement
Tenants, rental units, commercial properties or apartment complexes

Contact information

-, Houston, TX 77064

https://www.universalhomeexperts.com

Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM