Universal Home Experts

Electrical, Heating and Air Conditioning, Lighting,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Your Plumbing, Electrical, and Air Conditioning fixed right at the speed of light. Is your home at a standstill because of a plumbing, HVAC, or electrical issue? Reach out to Universal Home Experts today and receive fast, on-time expert repairs from their team of trusted technicians. Since 1992, we have helped homeowners throughout the Houston metro area. No matter how big or small Universal Home Experts can get it done right We provide you upfront price before any repair and all work is backed by a 100% satisfaction guarantee.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement

Services we don't offer

Tenants, rental units, commercial properties or apartment complexes

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6750 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
7%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 676-700 of 750 reviews

Russell G.
04/2017
5.0
electrician
  + -1 more
No problems -- did what I needed
Description of Work: Don't remember

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universal Home Experts
Thanks for allowing us to make your electrical repair.

Robert M.
02/2017
1.0
electrician
  + -1 more
no work was performed
Description of Work: No work was done as after I purchased and tried to schedule was informed they dont to work for rental units. No where on the in the description did it say that. I have wasted my time and energy discovering that they wouldbt do they work. Now I must spend more time requeting a refund. Thanks

Rating CategoryRating out of 5
value
5.0

$59

Response from Universal Home Experts
Thanks for choosing us. I apologize that there was a miscommunciation: However here is a snap shot of our profile where it clearly states we do not work for tenants and rental units: Services Offered Electrical, troubleshooting & repairs, breaker box & meter upgrades, underground replacement, phone & computer wiring, appliance & load isolation circuits, outlet & switch additions, interior and exterior lighting Air conditioning system check, airflow and carbon monoxide analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement Not Offered We do not service tenants, rental units, commercial properties or apartment complexes Thanks

Kashan S.
02/2017
1.0
electrician
  + -1 more
Horrible experience
Description of Work: Wanted to get a ceiling fan installed, took 45 minutes to give me an estimate. Told me I needed to pay between $9000 - $10000 before they would do any work. Complete rip off!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Response from Universal Home Experts
Thank you for allowing us to visit your home regarding your project. I know it seems crazy that your technician would leave such an estimate. Have you ever had a mechanic work on your car and then a few weeks later find something else wrong? What was your response? It may have been: "Why didn't the mechanic find this other problem while he had my car in his shop?" Very Frustrating. This can happen in your home too. Imagine the review you would have written if we would have installed your fans and then in a few weeks they stop working, the breaker trips or god forbid the breaker doesn't trip and a fire is started. All because the electrician didn't do his job and explore the entire system for issues. I know this seems like we are trying to just bid big jobs. But the alternative is to catastrophic to consider. So I will keep training my electricians to make sure all electrical systems are safe and the homeowner is educated about it and once or twice a year I will get a review like this. If it keeps you safe then it is worth it. Most homes need additional work. The dangerous part of electrical systems is not that they stop working, its that they keep working and the safety features are failed. The same as if your car drives fine but the brakes don't work. Still works,not safe to drive. In this homeowners situation they have a 40 year home that needs a lot of attention. By the way, here is the technicians exact words he wrote for the customer: "Today we were called out to install a ceiling fan, a bathroom exhaust fan, and figure out why two bathroom outlets are not working, and install a box for the stove outlet in the kitchen. The outlets in the bathroom have only 67v from neutral to hot. There is 120v from hot to ground. The panel is literally melting and has to be replaced. The main lug is melting and the wire is melting going to it in the past someone taped the wire with electrical tape in hopes that it would stay safe. The problem with the bathroom outlets may stem from the panel. The stove outlets need to be put in the wall but it's not that simple. The 2017 Electric code requires a 3-wire circuit for the stove right now you have a 2-wire circuit. As a licensed electrician I can only put my name on a up to code product. The condition of the panel is a fire hazard and must be fixed before we can do anything inside the home. " I hope whoever you have work on you home addresses the safety concerns they find and doesn't just install you fan. Thank you

Ruben R.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great!!
Description of Work: Adrian with Universal Home Experts came over and got my heat working again. Great customer service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Antonio M.
11/2016
4.0
electrician
  + -1 more
The tech was very nice.
Description of Work: Needed 2 Outlets installed, they came as promised but the other company's Tech seemed to have a better idea on how to accomplish the task.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Chris E.
11/2016
5.0
electrician, lighting
  + 0 more
Looks great
Description of Work: Put can lights in my walkway between house and garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Lynn M.
10/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Jeanne B.
08/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joni R.
07/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Awaiting additional quotes
Description of Work: Called to replace AC disconnect. Job turned out to be much larger and will require major rewiring. Provided quote to rewire AC disconnect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Spencer H.
07/2016
5.0
electrician
  + -1 more
great
Description of Work: gfci troubleshoot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James W.
07/2016
5.0
electrician
  + -1 more
Exellent
Description of Work: Replaced Smoke detector

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

esther E.
07/2016
4.0
electrician
  + -1 more
The work was ok.
Description of Work: $74 for Home Electrical Safety Inspection Big Deal from Angie's List.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Angelita C.
07/2016
5.0
electrician
  + -1 more
unknown
Description of Work: Adrian, the A/C guy, checked my AC. He is very knowledgeable and friendly. I highly recommend that you ask for Adrian from Universal Home Experts if you have an AC problem.
Rating CategoryRating out of 5

Phil W.
07/2016
1.0
electrician
  + -1 more
unknown
Description of Work: I needed about 50 feet of low voltage (cat 5) cable run from one room to another room. The work included running cable for two inside walls with drops in them already, across the attic and adding wall plates. I was told before starting that the cost would be around $900. Everyone else I spoke with after that offered bids of $150-200 for 2 hours max of work. This guy wanted me to pay him $450/hour to run one low voltage cable. I heard that electricians look down on low voltage cable work but this is insane.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$900

Peter J G.
07/2016
5.0
electrician
  + -1 more
unknown
Description of Work: We didn't ask that much of them, but what they did, they did well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard G.
06/2016
5.0
appliance repair, electrician, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: During the severe rain and flooding in April 2016 in Houston we had a lightening strike near our home. This required some electrical and HVAC work. Universal came out quickly diagnosed the problem and took care of it. They shared their pricing with us and helped write up a report for our insurance provider.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dee L.
04/2016
5.0
electrician, ceiling fans
  + 0 more
unknown
Description of Work: electrical - |change & move breaker box |ceiling fans |change regular outlets to H2O sensitive

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Sarah L.
04/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth K.
03/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy T.
02/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Judith K.
01/2016
3.0
electrician
  + -1 more
unknown
Description of Work: We had new coils, new condenser and attic insulation installed, but we did not see any difference in the effectiveness of our air conditioner in cooling our house. All service techs were professional and provided good service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joyce P.
12/2015
5.0
electrician
  + -1 more
unknown
Description of Work: I have a service contract with them. I can only say, they are very dependable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Thelma S.
12/2015
5.0
home inspection
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Lisa C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

STEVE S.
10/2015
1.0
electrician
  + -1 more
unknown
Description of Work: Did not honor 10 year warranty, did not have paperwork listing all work performed, did not perform all work discussed, all was managed by my wife Betty. Steve.
Rating CategoryRating out of 5

Response from Universal Home Experts
I want to thank this member for the work they had us do. We went to their home several times to work with them on their concerns. There were a couple of items that we installed that we addressed that they were happy with. However, we were not able to agree with each other on everything because they wanted us to repair work that other contractors had performed ( not electricians, I hope). After we worked at their house, they had a general contractor remodel their kitchen and perform incorrect electrical work. They also had some recessed lights in there bedroom. We repaired one connection in a fixture and let her know that if the bulbs continued to burn out quickly we would have to rewire the lights because whoever had installed them did the wiring incorrectly and was leading to burned out bulbs. She understood that when we met with her. The terrible part of this story is that they are not the only ones to have shoddy work performed by unlicensed electricians that have disappeared and cannot be reached about their work. These customers can reach us and this is not the first time we have had to work with customers who were upset and we were the only ones they could talk to. I wish them the best and we are available if they need us.

Contact information


Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TEML 37917
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Heating and Air Conditioning,
Lighting,
Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening

FAQ

Universal Home Experts is currently rated 4.6 overall out of 5.

Sunday: 12:00 PM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Universal Home Experts accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Universal Home Experts offers free project estimates.
No, Universal Home Experts does not offer eco-friendly accreditations.
No, Universal Home Experts does not offer a senior discount.
Yes, Universal Home Experts offers emergency services.
Yes, Universal Home Experts offers warranties.
Universal Home Experts offers the following services: Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement
Tenants, rental units, commercial properties or apartment complexes

Contact information


Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM