This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.6750 Reviews
Filter reviews by category
Showing 451-475 of 750 reviewsChris H.
07/2012
electrician
 + -1 moreWill and his crew were extremely professional for the whole process. They were very up front about everything and there were no surprises during the work. If I need more electrical work, I'll definitely use them again.
Description of Work: We have an old house that had an aluminum electrical mainline in a corroded underground conduit. Universal trenched our yard and laid a new copper mainline inside PVC. Also, they completely replaced our old panel and subpanel with a new one. It took one full day to complete the work.
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Yes, I recommend this pro
$6,000
Jocelyn R.
07/2012
electrician
 + -1 moreWe purchased a Groupon for 2 whole house surge protectors & ended up spending an additional $500 to move a few breakers & add our pool equipment to it.
Description of Work: We had them install a whole house surge protector
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Yes, I recommend this pro
$1,000
robert A.
06/2012
electrician
 + -1 moreThey were overall fine but just much more expensive.
Description of Work: They were going to charge me $600.00 to change out an outlet. This was about 5 times as much as other companies would charge me.
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Response from Universal Home Experts
carl V.
06/2012
electrician, heating & air conditioning/hvac
 + 0 moreThis service went great. They were able to come on the same day as the call. the air was not working at all. they diagnosed that the air handler had fried some wires and needed to be replaced, That was on Friday. They came out on Saturday and replaced what needed to be replaced. Excellent and quick service with very good pricing.
Description of Work: They replaced the air handler.
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Yes, I recommend this pro
$500
carl V.
06/2012
electrician, heating & air conditioning/hvac
 + 0 moreThis service call was excellant.
Description of Work: Air was not working well. One side of house was hot and the other was cold. They came out. Recomended adding a new return in the hot side of house. They did it and that fixed the imbalance in the house.Being over seventy and on Social Security, I was gratefull that they did not try to sell me an entire new system, but fixed what was needed. The last Air company I used did try to replace the entire system.
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Yes, I recommend this pro
$250
theresa K.
06/2012
heating & air conditioning/hvac
 + -1 moreThe check up was a good price. I liked the young man who did the service, he was very nice. However, he gave me a quote of $545.00 (or so) for a repair that I got done for $185 from another company. Actually, the second company told me why I was getting some dirt on the coils and repaired that as well as the original problem.
Description of Work: Air conditioning spring check up
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$49
Robyn R.
06/2012
electrician, heating & air conditioning/hvac
 + 0 moreMy AC went out Friday at 5:30. Universal had a technician out within an hour. Ricky, the tech, was extremely professional, polite, and focused on the problem. I also noticed how clean, pressed, and professional his appearance was. He diagnosed the problem with my AC compressor, replaced the capacitor, and put in a hard start kit. I think he gave me a realistic assessment of my AC's current situation, recommended I replace the compressor, and consider replacing the 9 year old unit completely. I paid $700 for the parts and labor, which seems very high to me -- the only drawback! The next day I received an estimate from Glenn, their salesperson. He was also very professional and personable. However, again the problem is that the options and prices he offered me were quite expensive. I have no doubt that they would do a great job on installation and maintenance.
Description of Work: The technician, Ricky, evaluated my current AC situation, replaced the capacitor, and installed a hard start kit. He advised me to at least replace the compressor, and probably to replace the whole unit.
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$700
Henry E.
06/2012
electrician, heating & air conditioning/hvac
 + 0 moreHe explained some things about how the system worked to me and said he wouldn’t really change anything since it was running well. He did exactly what he came to do and did a good job.
Description of Work: They checked my AC system to make sure it was running effectively. They also updated the thermostat control from analogue to digital.
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Yes, I recommend this pro
Bonnie G.
06/2012
electrician
 + -1 moreAfter spending $23,000.00 & being inconvenienced for several wks in Aug. 2010, we were shocked to find after the fact that we'd been given cheaper metal outlet boxes instead of the plastic ones agreed on, and that most weren't grounded. This is inexcusable & dangerous, and the fact that a worker came back & added grounds to most of the metal boxes doesn't change the fact that the job was done incorrectly & deceptively to begin with. Absolutely would never hire them again. Deeply regret having written a positive report at first, & then not writing in again to clarify all the problems. There were more, but the ungrounded metal boxes were the biggest issue.
Description of Work: We regret having ever begun working with Universal Wiring. I wouldn't be surprised if many people are confused by them. There's a big discrepancy between initial presentation & the actual work done. For us, initially, all seemed above average, but we discovered afterwards that they had not done all of the work they'd agreed to, & had actually done some of it so badly that it was very dangerous. They made a very good 1st impression, professional & pleasant demeanor by 1st guy, Will, who was their estimate-guy & liaison-person. The actual work was done by several other guys, varying in experience & courtesy, one especially surly. They re-wired most of our 100-yr-old house, which took them longer than they expected. As time passed, their courtesy diminished. We know that some of their supervisors were unhappy w/ the length of time that it was taking them to finish our re-wire project. We don't blame them for taking time, but we DO blame them for cutting corners, perhaps to pacify increasing pressure from above. At first, we thought they'd done a very good job, & I wrote a glowing & positive review for Angie's List. I'm now sorry that I didn't follow up with telling Angie's List how things ended AFTER I wrote the review. The City inspector found that most of the new boxes for outlets, switches, etc, were metal & UNGROUNDED!!!(We'd been promised ALL plastic boxes & that ALL would be GROUNDED!) To be fair, gotta say that a worker came out & added "rat-tails" or some type of grounding device to the metal boxes, so that we could pass City inspection. However, 4 boxes were never checked b/c they were behind large pieces of furniture. Universal told us to remember those 4 boxes & to have them checked & grounded, if needed, if we ever moved those furniture pieces again. (Irresponsible, unprofessional, & dangerous) In my opinion, they should have moved those furniture pieces themselves to make the corrections. I had to spend several hours following the Universal worker from box to box, pointing out any he missed, to make sure every one was checked & a ground was added (except for those 4 mentioned). A hallway ceiling light & closet light have stopped working, after Universal did their work. We don't know who to call to have this repaired - we don't know who we can trust.
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$23,000
Response from Universal Home Experts
Patricia D.
06/2012
electrician, heating & air conditioning/hvac
 + 0 moreHis ladder couldn't reach my roof so I didn't end up using it. But, he was really nice I would use them again if I needed to.
Description of Work: I bought the Big Deal for $49 for Spring A/C Tune-Up and 15-Point Safety Inspection.
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Yes, I recommend this pro
James E.
06/2012
electrician
 + -1 moreI paid $59 for the pleasure of receiving their OUTRAGEOUS estimate. They wanted $575 to replace two outlets. Yes oulets. You know the receptacles where you actually plug in your appliances that consist of two screws and two wires and cost maybe $6 each. Excuse me!!!! They were punctual, professional and courteous and I am sure they will come up with some rationale as to why this is a fair price but even the most inexperienced person can see that there is something wrong here. I feel sorry for anyone who pays their prices without question because even though you are getting a licensed electrician they are seemingly taking advantage of people. I have a call into another electrician for an estimate and I can assure this will not be over a $200 job.
Description of Work: I called Universal for a quote to fix some electrical outlets that were not working.
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$59
Response from Universal Home Experts
Juanita B.
06/2012
electrician
 + -1 moreRoss, the electrician, was on the time both days out. He detailed the scope of his work and the need to have the repairs. Was professional and extremely courteous.
Description of Work: Installed breaker box to replace existing one, installed 121.125 surge protector, new addition to equipment, connected 2 main grounds and new time clocks for pool. Rewired all switches, added proper switch covers, rewired unground wires and added light bulbs to light box.
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Yes, I recommend this pro
$6,328
Sherry W.
06/2012
heating & air conditioning/hvac
 + -1 moreWhile the electricians were working on our house they told us that one of the ducts wasn't actually connected. No wonder the back was hot! We had their a/c division come out and give us an estimate on new duct work. They came out at the appointed time, were extremely professional and neat and did the work in a timely fashion. Since then we've had them come out for additional repairs. They have brought up other issues, and I do detect a bit of a soft-sell , or is it upselling?, but their not pushy about it, and I have no doubt that they're right about our aging a/c units being on the proverbial banana peel.They put dampers in on the new ducts, which remedied some of the issues with uneven cooling; however, we're still not happy with the air distribution, although they've come out twice to adjust it. I will call them this week for another try. We've had so many people working on our house over the years on things that we no little or nothing about. Basically, we just have to take their word. Sometimes that's worked out and sometimes it hasn't. We did sign a service contrat with this company and have already had an after-hours call where they were prompt and thorough, so I think they have promise for the future. I certainly don't have any problem recommending them.
Description of Work: Replaced all ductwork in our attic initially. Since then, they've repaired an additional a/c system in our garage and repaired a problem with the main house this week. Came out for this at 7 pm on Friday of Memorial day weekend. We found out the a/c wasn't working when our plan landed from our vacation! Was really nice to not have to wait. We signed up for a service contract with them, and so far, it's been worth it.
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Yes, I recommend this pro
$3,400
Sherry W.
06/2012
electrician, heating & air conditioning/hvac, air duct cleaning
 + 1 moreFor the most part, the people working on the house were extremely neat and professional. They were very helpful about identifying problems as well as explaining what we might need to do in the future that would bring the house up to code but differentiated between the things that were just not in compliance with the current code vs. things that were actually hazardous. I appreciated their honesty on these issues, since we really don't need to spend any more money on this now. While they were in the attic, they solved the mystery of our very warm back den. We've been air conditioning the attic for a while! We ended up hiring their a/c people to redo our ductwork, and that's how I absolutely know they were right because now the den is cool. I would certainly recommend them again.
Description of Work: During Ike, the weatherhead for our electricity service was damaged and we had a stopgap repair. It was really a hazard and we finally needed to have it repaired. I don't know about the cost, because, frankly, we were impressed enough with the reviews from the BBB, Ebsco, and Angie's List to decide that we just wanted the work done and done well. Of course, once we got started with all the things that we needed done but had postponed, the list got longer and longer. Of course, we had to have an upgrade to the circuit box as well. They fixed a chronic problem with the wiring to a pump we have for a water feature and upgraded a number of exterior outlets. They also rewired the connection to our driveway gate lights so that they finally are working again.
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Yes, I recommend this pro
$12,000
Zach C.
05/2012
heating & air conditioning/hvac
 + -1 moreCalled these guys to get my AC checked out since I have been having troubles cooling my home and saw they had an online deal. They were responsive and friendly. The tech said I had low pressure and most likely a leak in my coils. He said due to the low pressure he could not find the leak. So I okay'd the fill which I understand to be very little that he added overall to get the system running again. He said it was a set price for the fill not matter how much he added to the system. Once he put the coolant in the systems he confirmed the leak in the coil (I was not there at the time to see for myself). He mentioned that the replacement of the coil plus the TXV valve that was stuck(he mentioned this was due to the low pressure) had to be replaced and $1000s would need to be spend even with warranty. The tech even mentioned that his business was one of the most expensive in the area (due to contracted and highly experienced techs). So I stopped him there to think things over and since he got the A/C running again. Fast forward to a week ago where i decided to get a second opinion and once my AC stopped working again a month later... The second company said my capacitor was out and the TXV valve need to be replaced. NO LEAK he mentioned. Odd. The broken valve he explained was cause for a low pressure reading, but he did not detect a leak. This was another $700+ job, but it did get it running again. Hopefully for good and there really is no leak. I have to just wait and see. Overall leak or no leak, I was charged almost $400 to get AC fluid in my system with the additional 50$ spring check sale. I claim it all a ripoff personally, but what can you do when you do no have cooling and the summer is approaching with the Houston heat? I have the receipt and it does not even mention a leak, but only the fact that he put coolant in the system. You would think they would document this for future use. A little suspect to me.
Description of Work: Placed a few ounces of fluid in my A/C unit + A/C Spring check deal.
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$375
Response from Universal Home Experts
marilu R.
05/2012
electrician
 + -1 moreThey performed a detailed safety inspection. Looked like they did a good job on that but then they submitted a very expensive bid to repair and it was way over priced. Got everything on the list they gave me done at a much smaller cost and new company that did repairs was also on Angie'slist.
Description of Work: Purchased the electrical safety inspection. They gave me a detailed report which was good but then they gave me a bid to repair that was 10 times higher than what another electrical company referred by Angies list charged.
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$75
Response from Universal Home Experts
pedro A.
05/2012
heating & air conditioning/hvac
 + -1 moreMy experience with Universal was mixed. Originally I purchased an Angie's List coupon for an "A/C Tune up and inspection" I saw no tune up performed and as they inspected my system they told me my it was old, which I already knew, and that I needed a new one. No "tune up" that I saw took place took place. What I got for $49 were scare tactics and soft pressure salesmanship, albeit nice and professional.This particular coupon was bunk and just a way to hook the customer for more, I found this disingenuous. They will not be reeling me in for more. This first gentleman just ended up hooking me up with a visit from one of their salesmen. Both gentlemen were neat and well uniformed, professional, courteous and punctual but in the end they ended up giving me the car sales man routine.Everything was explained to me in great detail and good manner. Their quote though, was in my opinion high. $12,000 on the lowest seer unit and it climbed from there to new car range. I found a higher SEER split system hvac unit from the same manufacturer at $4700 with shipping included several places online. If you have disposible income and want to pay extra for the extras these are your guys. If you are on a more modest budget and want the best band for your buck, look elsewhere
Description of Work: I bought the Angie's List coupon for an "A/C Tune up and inspection" and it was a big waste of money. I saw no tune up performed.
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$49
Response from Universal Home Experts
Gretchen B.
05/2012
electrician, phone wiring
 + 0 moreDefinitely not a pleasant experience!
Description of Work: I had Universal Home Experts come and give me a quote for wiring 3 data connections and one phone connection in my building for my small business. They were responsive and punctual, but the quote was OUTRAGEOUS! They quoted me $2373 for the job. Then when I expressed surprise at the expense, the man made a phone call and said, he could reduce that to $1780 (the process of making the phone call and magically reducing the price seemed shady to me!) Oh, and I had to pay $99 for the privilege of receiving the quote... I ended up having the job completely done, and done well, by another company for $450!
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Response from Universal Home Experts
Avery Kate H.
05/2012
electrician
 + -1 moreOur home office fault breaker was randomly tripping, even with nothing more than one lamp plugged in. The first day a professional, friendly serviceman named Dennis came out right on our agreed time. Their paperwork is very detailed and it allowed me to understand every issue they found and choose the best option for us to fix them. At the end of his trip, he told me that the work performed would be provided by another serviceman, Jonathan, the next day so I knew who to expect. The next day Jonathan came, again on time, and solved our problem. He was here for a few hours but as I was shown the day before, it was a lengthy process to do the work correctly so I knew to expect that. We signed up for their service partner plan, the problem has not shown up since and now our home has been updated with the whole house surge protection that we had seen on a home improvement TV show a week prior and wanted it for our home. We were quite pleased with their professionalism. On a personal note, I appreciated how they understood I do not have even the slightest clue how my home works and took the time to make sure I knew what was going on to make an informed decision.
Description of Work: Circuit restoration in home office, panel tune-up and a surge protection update throughout our home for safety.
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Yes, I recommend this pro
$1,320
Felecia S.
05/2012
heating & air conditioning/hvac
 + -1 more"Big Mike" was prompt and professional . Explained every step of the service. Our appointment was made immediately when we called. They called for a reminder, and called when they were on their way to our home! Will use them again next year!
Description of Work: Annual A/C check up service.
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Yes, I recommend this pro
$58
Tina P.
05/2012
electrician
 + -1 moreThe company representative came out to my house and gave me an estimate. My house needed to be completely rewired. We gave him the go ahead but before they could start the work my husband became ill and we had to cancel it indefinitely.
Description of Work: The company representative came out to my house and gave me an estimate. My house needed to be completely rewired. We gave him the go ahead but before they could start the work my husband became ill and we had to cancel it indefinitely.
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Yes, I recommend this pro
Eugene H.
04/2012
electrician
 + -1 moreMike, the Electrician was a young man of execptional skill and professionalism can only be rated as Examplary. His throughness and attention to detail, ethics, helpfulness, and workmanship were above reproach.
Description of Work: Complete wiring and electrical inspection of my home and testing of the GFI system and all the circuits both static and under load.
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Yes, I recommend this pro
$515
JORDAN C.
04/2012
electrician
 + -1 moreThey were very professional and came in and did a very nicely written report that I was pleased with. My only issue was that afterwards they gave me the hard sell for several thousands of dollars worth of service that they said I needed.
Description of Work: I used them for a Big Deal for a house safety wiring inspection.
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$74
Doug G.
04/2012
electrician, heating & air conditioning/hvac
 + 0 moreThey seem like a great company, and went above and beyond to try and resolve the issues I had. I got a personally delivered refund from them the very next day. I am confident they would be able to tackle any job I had. They have a better warranty on their labor than I have on mine. I wish I would have had Angie's list a couple of years ago.
Description of Work: Got the $50 ac tune up and system check, They were prompt and time, service guy was very professional and explained what he was doing, However during the service I had flipped the cut off for the unit, and this shut down the compressor, and they were unable to complete the service, due to the compressor not coming back up.
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Yes, I recommend this pro
$50
Bobbie W.
04/2012
electrician
 + -1 moreThe men arrived on time and got the job done by the end of the day. We added a couple of changes which required one to return the next day, but we are very pleased with the outcome. Everything went as planned. When they were finished, they vacuumed and cleaned up after themselves leaving my house (office) as clean as they found it.
Description of Work: We were moving our office into our 1947 home. Many of the electrical outlets needed to be re-wired. New phone lines and Cat-5 lines had to be laid in the attic and dropped between walls in order to add outlets to accommodate our equipment.
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Yes, I recommend this pro
$6,500
Contact information
-, Houston, TX 77064
https://www.universalhomeexperts.comService hours
Sunday:
12:00 PM - 6:00 PMMonday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
9:00 AM - 6:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
TEML 37917
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Heating and Air Conditioning,
Lighting,
Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening
FAQ
Universal Home Experts is currently rated 4.6 overall out of 5.
Sunday: 12:00 PM - 6:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
Universal Home Experts accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Universal Home Experts offers free project estimates.
No, Universal Home Experts does not offer eco-friendly accreditations.
No, Universal Home Experts does not offer a senior discount.
Yes, Universal Home Experts offers emergency services.
Yes, Universal Home Experts offers warranties.
Universal Home Experts offers the following services: Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement
Tenants, rental units, commercial properties or apartment complexes
Contact information
-, Houston, TX 77064
https://www.universalhomeexperts.comService hours
Sunday:
12:00 PM - 6:00 PMMonday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
9:00 AM - 6:00 PM