Universal Home Experts

We were looking to increasing the amperage in one room. The estimate seemed quite high and it was going to completed so we found another solution. There were no additional fees. They were prompt and did the inspection.

I’m pleased with the surge protection. I think it’s the same thing as the hardware store and I think the $175 is probably the price of it normally so it’s not that great of a deal financially. As far as the safety inspection goes, he tried to sell me stuff that was not required by code. The inspection was fairly priced but I think he expected to make enough by selling stuff I didn’t need.

It went well because I haven't had any problems with the work since then. He did try to charge me more money but I didn't allow that.

They are very professional. The technicians are very knowledgeable, friendly and do great work. They are always on time as well.

They were great. It went extremely well. It was excellent. They were prompt, courteous and professional. The work was done in a timely manner. They resolved my issue. They even looked at some other stuff for me. They were everything that I have come to expect in dealing with Angie's List providers. I just paid for the big deal cost.

It turned out to be a sales call rather than a service call. Had several other electricians out and all agreed panel box, etc were fine. Universal suggested new everything to assure safety (there usual response to any master electrician that disagrees with their findings) was also informed cost Universal quoted was twice what is should be, felt is was more of a bait and switch sales call. I even checked with the office before getting the "big deal: on Angie's List to make sure it was appropriate for me. Told them that I also had two things that needed repairing and they did not come prepared to do either.

Well.. I received a call to on Thursday afternoon to confirm the appointment, then on Friday afternoon, I received a call from the company that they are not able to make to the do the inspection. That call came at 3 p.m. The bank was waiting on the inspection to to do the appraisal. The only answer that I received " we can't do anything, please call another company", Pathetic! Youssef Ibrahim.

I was very dissatisfied with that. They came in and they just walk around and say things, but they don't ask what would it take to do this and I don't know we have to give you a bid for that and that is going to be a separate process so you charge me to come over here and walk around and look at stuff. I guess I probably should have read it more carefully, but I don't think it was helpful at all. They are just here to sell you other things that is all he was here to do. I am very disappointed with it. They are very lousy. I would not use them again.

Upon seeing the good reviews for this company, we decided to give them a call when our A/C went out this evening. The gentleman that answered the phone said that their employee on call "would not answer". I guess their idea of emergency service is a bit different than mine. We would not have called at 9:00 if it had not been an emergency. Please do not list 24 hr emergency service as one of your services if you have no desire to perform. Bottom line? DO NOT CALL THIS COMPANY IF YOU HAVE AN EMERGENCY. They may do wonderful work, but I would not know. I will not be calling them again.

It was an Angie's List Big Deal that I purchased. It was okay. They really didn't perform very much. It was something very minor. They came out the same day. The technician was good. It was a little on the expensive side so I probably wouldn't go back.

They were very professional, but very pricy. I thought $600 was extremely high, especially when Comcast said it should only cost about $150.

They were very good. They were punctual and did everything as expected and on time. The price was very good.

I purchased the big deal from Angie's List. They came out and did the inspection. Then I bought additional services from them and got that scheduled. They came out and performed the services. I had a little problem with the door bell and it did not work after they left. I asked the guy to come back and they said I have to reschedule. I had asked them to please come back out if it's possible and I ended up having to talk to a supervisor about it. He said they'll get it scheduled and I think before they were due to come out the second time, it worked. They scheduled it but he never did have to come back out, so it might have been something on my end but I didn't know that at the time. They did perform the work and completed everything I needed done. I was a little drawn back that the guy who I asked said he was on his way to the next customer and asked me to call the office. I thought they were pretty responsive. The young man that came out initially did a great job. He was very attentive. The quality of work was good and the first guy that came out did good but it was just that one hiccup.

The service was great. They were very professional. It is one of those things that you just have to trust that you are being told is needed. Safety is my #1 priority and electrical is not something that I like to attempt myself. For the most part I'm satisfied.

I initially called Universal using an A/C Tune-Up deal on Angie's List. I was so impressed that I have contracted them to be my regular provider and have also used them for electrical check-ups on my home. Everyone I have dealt with from the office and in my home has been professional, courteous and prompt. The prices are reasonable for the level of service that they provide. And they are great at reminding me that it is time to check my units again so I'm ready for winter or a grueling hot summer!

After two nights of sub-par A/C performance and some investigation, I determined that my A/C line and condenser coils were frozen. I called Universal Saturday morning around 7 am, and was able to schedule a visit with the tech on call for about an hour later. He arrived within the time discussed, efficiently assessed my problem, provided options, pricing estimates, and a recommended course of action. I decided to add freon as a temporary solution, and get quotes to resolve the apparent cause of my leak. The technician, Joe, was friendly and helpful, and answered all of my questions gleaned from searching the internet trying to identify the problem and potential causes. Upon Joe's departure, the main office called to follow-up, making sure that my appointment went well. Though this repair was unplanned, I do have plans for a few other projects, and plan to engage Universal for quotes to get that work completed. Overall, great experience, particularly since they were able to get in and out before my wife was even awake on a weekend morning. UPDATE: Subsequent to the initial experience, it was discovered that the condenser was defective. Although I didn't purchase the system from Universal, they got all of the warranty information necessary for a replacement, and completed the replacement at a fair price. I also decided to engage Universal to for additional upgrades to my existing HVAC system,plumbing, ductwoork, and insulation. I have since signed a service agreement which includes annual checkups, discounts on services, and priority scheduling. In all of my interactions with Universal their service team members are always polite and efficient, and theirs is the first number that I call for my HVAC needs.

That went well. I was with him the whole time because my house is an old house and I wanted to make sure that everything was on the up and out. The gentleman was very helpful and very knowledgeable. He actually drew me up an estimate for having some additional services done, but I have not purchased those.

Universal Home Experts formerly Universal Wiring did a fantastic job.

came out fast very nice electrician . there price was double for same job done buy local eletricians said there overhead was higher than other companys.

They did the diagnosis and could not repair. Offered to replace the disposal but estimate was very high. I think about $400. IWW did it ourselves, turned out pretty simple. Cost $100 and under two hours total by a beginner

They showed up on time, installed the device at the quoted price and left. That's the way iprefer to do business.

They were very prompt. They did what they said and it has worked out fine

Analyst did a great job explaining what needs to be done. The work was done quickly and professionally. However, our only issue was that the advance workers party had no identification in terms of ID, uniform or vehicle to show representation.

New dryer was flipping breaker. I called and told them I had a Federal Pacific breaker box that needed a new breaker. They came out, spent ah hour looking over the exterior wiring and gave me a quote of $13,182 to change out and move panel, meter can, electrical riser, etc. Then they told me that my house probably had old style wiring and that I would not be able to sell the house without rewiring it which would be about $30,000. I said it only needs a new breaker. They said that they did not service Federal Pacific systems. I told them good-by. They should have told me when I first called that they did not service the equipment that I had. I called a friend, a semi-retired electrician, who came out and fixed it for $140 which included replacing my doorbell too.

They were great, I was happy with their service. I would definitely use them again. They were professional, prompt, and did what they said they were going to do. I found them to be very responsive and they cleaned up well afterwards. I would highly recommend them.