Universal Home Experts

4.6(
750
)

Electrical, Heating and Air Conditioning, Lighting,

... +7 more
This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Your Plumbing, Electrical, and Air Conditioning fixed right at the speed of light. Is your home at a standstill because of a plumbing, HVAC, or electrical issue? Reach out to Universal Home Experts today and receive fast, on-time expert repairs from their team of trusted technicians. Since 1992, we have helped homeowners throughout the Houston metro area. No matter how big or small Universal Home Experts can get it done right We provide you upfront price before any repair and all work is backed by a 100% satisfaction guarantee.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement

Services we don't offer

Tenants, rental units, commercial properties or apartment complexes

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6750 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
7%
2
3%
1
7%
Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review

Filter reviews by category

Showing 726-749 of 750 reviews
Donna M.
01/2014
3.0
plumbing
  + -1 more
.
Description of Work: Plumbing
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$100
Response from Universal Home Experts
In reviewing the work we have performed for her we do not see where we performed plumbing work for her in August 2013. We did perform a spring check on her HVAC system in April 2012. I believe she has us confused with another company.
Mel P.
09/2013
5.0
electrician
  + -1 more
N/A
Description of Work: Great company. They did a great job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Barbara W.
06/2013
5.0
electrician
  + -1 more
This expired before use
Description of Work: N/A
Rating CategoryRating out of 5
George K.
06/2013
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Excellent.
Description of Work: In addition to furnace inspection and tune up, they did an excellent job on helping me clean my evaporator coils, and addressed all my concerns.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michael R.
06/2013
3.0
electrician
  + -1 more
unknown
Description of Work: Prompt and very friendly service. Get a sense these folk are a responsible and professional company though a little too focused on up selling. We were quoted $8,500 thru to $25,000 for a problem we eventually got resolved for less than $500.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Universal Home Experts
Thank you for considering us professional and responsible. As easy as that may seem, it is the most important part of our business and what we work the hardest on. Our goal is simple: To be the most Trusted Home Service company in Houston. To do that, we promise to only provide permanent repair solutions with education and transparency. This member’s home was built in 1960. I am afraid that the only safe repair is to replace portions of circuits. If there are no grounded copper circuits, then we have to install them. For this member’s home, there are no safe $500 repairs. Many companies think good customer service is only about good news. But with electrical systems, good news may only be the price of an unsafe and incomplete repair. For us, good customer service comes from the truth. Even if we lose a job to another company who is willing to band aid and appear to be cheaper.
Michael S.
06/2013
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Chad R.
04/2013
5.0
electrician, home inspection
  + 0 more
Very well
Description of Work: Home Inspection
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Catalina B.
04/2013
5.0
electrician, lighting
  + 0 more
It went well. He did a good job.
Description of Work: They replaced the light fixture outside.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Arnold B.
04/2013
3.0
electrician
  + -1 more
It did not go
Description of Work: They responded after I made the order and advised I was not in theriarea of service and declined to do the job.
Rating CategoryRating out of 5
Sean H.
02/2013
4.0
electrician
  + -1 more
s
Description of Work: whole house electrical inspection
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Guillermo M.
02/2013
4.0
electrician, heating & air conditioning/hvac
  + 0 more
Good experience
Description of Work: they replaces a fuse in the AC
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$160
Edwin J.
02/2013
1.0
electrician
  + -1 more
SEE ABOVE
Description of Work: Universal Wiring used scare tactics to rush you in to an approval of their bid. For example," you need to fix this problem soon or it will cause a fire. So sign here and we can fix it for $2000." I called a competitor and got problem fixed for $500. I have heard that their repairmen are paid commissions rather than being paid by the hour. Edwin J. Jennings
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Angelyn A.
12/2012
3.0
electrician
  + -1 more
Felt cheated.
Description of Work: Didn;t really do aything except tell me my wiring was not grounded. Told me it would be like several hundred dollrs to ground my wiring. I felt the description of what was offered in the special price was not truthful and I recieved nothing for the money I paid. Guy was real nice and knowledgeable but he couldn't do anything unless I paid the several hundred dollars I mentioned above.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
punctuality
5.0
$74
Response from Universal Home Experts
I want to thank this member for purchasing from ANGIE'S LIST a $74 Home Electrical Inspection Big Deal; and thank you for the kind words regarding your technician. We have performed hundreds of $74 Big Deal electrical safety inspections for Angie’s List Members and they all understood that we were providing an inspection and information to them regarding the state of their electrical system. They all felt they received something of value for the knowledge we provided them. In some cases we uncovered very serious safety hazards that the members requested us to repair immediately. I am not sure what this member was expecting other than what was clearly written in partnership with Angie’s List in the description of the Inspection Big Deal. Well the good news was there was nothing wrong with her 2001 home’s electrical system, which is to be expected. The several hundred dollars she is speaking of refers to a bid to replace a switch, install wiring for a new outlet and to replace (5) ten year old smoke detectors, as recommended by the Federal Govt. Our number one job is to educate our customers about their homes electrical and ac systems and to be transparent and upfront about our work, prices and any safety issues that we uncover.
Cynthia A.
12/2012
5.0
electrician
  + -1 more
Great
Description of Work: Just an inspection
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Valerie P.
12/2012
5.0
electrician
  + -1 more
unknown
Description of Work: Very thorough. Lot of work because of aluminum wiring.
Rating CategoryRating out of 5
Yes, I recommend this pro
Dave G.
11/2012
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Very well.
Description of Work: Heater checkup appeared to be thorough. Good value for the price.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jesse G.
11/2012
5.0
electrician, heating & air conditioning/hvac
  + 0 more
well
Description of Work: ac inspection
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2
Mike M.
09/2012
2.0
electrician
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Dennis P.
07/2012
3.0
electrician
  + -1 more
tnot
Description of Work: I responded to a special Angie's List offer for what I thought was a safety analysis of our home electrical system. The clear impression my wife and I had during the process was that the technician was there simply to see what work the company could do at our house. The technician did respond to our specific questions, but we were somewhat offended that we were paying to have a technician come in looking to see what work he could find for his company. The technician found some $18,000 worth of work they could do at our house. The particular technician who came to our house did not seem to us very professional in his demeanor. We did recently install a new circuit breaker box, which was one of the things their technician had recommended, but we went with a different company that had an Angie's List Super Service Award.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$175
Response from Universal Home Experts
I want to thank this member for the opportunity to inspect his home. I am not sure where the $175 came from, because the Angies List Big Deal is $74 for a whole house electrical inspection and was conducted over a 2 hour period. Their technician my have had a bad day, but is also applauded on many of the A rated reviews from Angies LIst members. I am glad this member had their breaker panel replaced as we feel that that is imprtant for the safety of your home. Hopefully the electrician they used is licensed and insured and is providing a ten year warranty like we do. We find that since most electricians do not offer comprehensive safety inspections for all customers regardless of how much work the have done, many homeowners need to come to us to provide a real education of theri electrical system. Whether they have us do the work, is according to their budget and thier commitment to their home and to anyone who may purchase the home from them. Another reason we have over 150 A rated reviews is that we our upfront and honest with our customers: I am not sure where $18,000 came from. I looked at our bid and this is what I found: Performed home inspection and found that the furnace circuit needs to be redone, main breaker panel needs to be replaced, GFCIs not found in all required areas, open splices in the attic, replace a burned outlet in the office, install surge protection, client would like to add a freezer outlet in the garage, install a ul bracebox for a ceiling fan in garage, install ceiling fixture in breakfast area, install a 110 outlet for a fixture in the living room, install a floodlight with motion sensor inside of the house. rewire the fixture in front of the house, install ceiling fan in the garage. Total: $5817 1. 60 amp circuit for furnace heater - $817.00 2. 60 amp disconnect for the furnace upstairs - $237.00 3. 150 amp main breaker panel - $1,868.00 4. Main grounding system w/ intersystem bonding - $586.00 5. GFCI in all required areas, garage, kitchen, bathroom and outside outlets @ $119.00/ea. (6) = $714.00 6. Open splices in attic that need j-boxes installed @ $119.00/ea. (2) = $238.00 7. replace outlet in office area - $59.00
Mark H.
04/2012
5.0
electrician
  + -1 more
Very well
Description of Work: They were fantastic. They were persistent in solving my problem and very, very helpful. I needed help with phone lines.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Henry E.
02/2012
5.0
electrician
  + -1 more
Please see prior comment
Description of Work: We had an outlet installed that required the electrical line to be run from the attic to the floor below. The service was performed by the owner of the company. The owner was very professional. He listened to my needs and installed the outlet just the way we wanted. He was quick and very neat with his work. Very friendly and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
lauren B.
06/2008
5.0
electrician
  + -1 more
Eric was awesome and professional.
Description of Work: Electrical wiring.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
tammy B.
11/2007
5.0
electrician
  + -1 more
They gave me a great referral.
Description of Work: Dispatcher was very friendly and apologized for not being able to service my area. She gave me a great referral for Ontime Electric. Thank you.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Colin B.
11/2006
5.0
electrician
  + -1 more
Great problem solved.
Description of Work: Trouble shot bad wiring following loss of power in two rooms.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$231

Contact information

-, Houston, TX 77064

https://www.universalhomeexperts.com

Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
TEML 37917
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Electrical,
Heating and Air Conditioning,
Lighting,
Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening

FAQ

Universal Home Experts is currently rated 4.6 overall out of 5.

Sunday: 12:00 PM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Universal Home Experts accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Universal Home Experts offers free project estimates.
No, Universal Home Experts does not offer eco-friendly accreditations.
No, Universal Home Experts does not offer a senior discount.
Yes, Universal Home Experts offers emergency services.
Yes, Universal Home Experts offers warranties.
Universal Home Experts offers the following services: Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement
Tenants, rental units, commercial properties or apartment complexes

Contact information

-, Houston, TX 77064

https://www.universalhomeexperts.com

Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM