Umanzor Professional Cleaning Services LLC

Monday they were running behind. Appointment was for 11:00 they arrived around 11:30 and started working at 11:40. They started upstairs which took about an hour and half. Down stairs took about four and a half hours. I provided a lite lunch for them around 3:00. The lady cleaning my bedroom asked about a bag with papers I told her it wasn’t trash. I called Ms. Sonya to ask if the were suppose to dust lamp cover. I sent her a picture and she said yes. Around five I noticed that they had not started mopping. I asked about mopping again I called Ms Sonya to confirm that they were suppose to mop. Overall they were good and I told Ms. Sonya so. Tuesday night my husband noticed his cane was broken. I spoke with Ms Sonya early Wednesday morning and told her his came had been broken she said she would speak with her ladies. I sent her a picture of the broken cane. She called me back and said that the lady didn’t break it. I told Ms Sonya that we couldn’t find the broken piece in the room. She went back and forth with me about her lady would have said something. I told her I was going to look in the trash and then she said that maybe it was swept out. It was in the trash and I sent her a picture. She asked how she could resolve this issue I told her I would check with my husband and get back with her. My husband said he wanted to be compensated monetary. Thursday morning I sent Ms Sonya a picture of the wood and examples of carvings of the wood around 100.09. She started texting me back that I should have said something before they left. I explained to her that I looked to see if they I cleaned everything. I didn’t think about looking for something broken. In her texting me she stated the her ladies said the house was a mess and sent pictures they had taken. I told her first of all the didn’t ask permission to take pictures nor did they tell me pictures were taken. Also I knew my house was a mess. My husband fell twice in October an was recovering from surgery. While he was recovering I had to have eye surgery. So yes the house was a little messy that is why I hired a cleaning service. She said he’s ladies did a good job and she didn’t care if I gave her a bad review I tried to explain to her that the service was not in question it was the broken item. Ms Sonya final comment was Again, I asked you if everything was okay and you said yes. Finally, you can't make a bad comment about my work because it turned out perfect, and you verified it. Thank you and Best Regards I never said the work was perfect. I said the work was good.

My first experience hiring a cleaning service and it was worth the investment! The two-person crew did an amazing job. From freshly made beds, clean floors and carpets, clean and shiny restrooms and a whole lot more, I was throughly impressed. This was supposed to a one-off occasional service, but my experience persuaded me to make this a regular every two week service. I even If you want an affordable, professional cleaning service, Umanzor Professional Cleaning is the company to call.

Ms. Sonia and her team are very reliable and are very detailed. My house always looks and smells great! She is always willing to take care of anything I ask for.

Amazzzinng service at an affordable price, and they are very respectful, thorough, helpful and do their job well. Thank you for taking care of my home and treating it with care! I would recommend them and continue to work with them in the future! Thank you Umanzor! You and your team are great

She arrived 30 mins late. She has attitude and rolling her eyes. She seems racist. I discussed the cleaning over the phone, but she acts like I didn't.

Very professional. Great service rendered!

I was very happy with the cleaning and organizing. I can finally park my two cars inside the garage again and my garage smells so clean! The team was very responsive to my requests, and worked diligently and efficiently to get my garage looking better than it has ever looked. Scheduling was very simple, communication was great, I texted a photo of my garage to be cleaned to get a quote, and they were able to send out a team the next day. Highly recommend and I would definitely hire them again.

very well. Miguel was especially nice to work with and clearly cared very much about doing a great job.

It was truly one of the best move-out cleaning for our rental properties that we’ve ever had. Sonia is dependable , timely, thorough & extremely personal. I will refer them to anyone.

I’m very pleased with the work they have provided especially for the price. They are very friendly and have always been professional every time they have came. Ms. Sonia is awesome.

Umanzor dud an incredible job cleaning our house. The crew arrived early, and cleaned for hours until the house was sparkling. I've never seen our floors quite as shiny. The owner communicated with me by text throughout the process from the initial contact until the job was complete. I would hire them again with no hesitation. I highly recommend this business!

It was wonderful! Sonia was honest along with everyone who came with her to help clean, they were very thorough, did things they ddnt have to and were very professional very kind and hard working. I would definitely hire them again!

Great, they were very thorough and did a nice job.

They were efficient and thorough. I highly recommend working with them for any cleaning.

These people are like cleaning angels Very thorough and friendly yet professional And prompt They cleaned in places I I didn’t even know I had Sonia is on the ball with her employees as well I would highly recommend this company

Very very well. Super polite and went above and beyond. Would recommend to another customer for sure.

They did a fantastic job! Sonia was attentive, professional, and a pleasure to do business with. You will not regret hiring Umanzor Professional cleaning!!!

It was very very good and they did an excellent job. They did more than I expected and I was very very pleased. i would definitely hire them again.

They did a great job they were very thrall they clean like it's new.They were very detailed, oriented, on time and dependable.

They were very professional and prompt. They showed up whenever they suppose to schedule. They did a good job. They did what they promised and they did the job in a timely manner.

They always do an excellent job, they are thorough, professional, on time, good price and no complaints at all.

It went well. They came in and did a thorough job. I'm satisfied with the service.

They always do an excellent job, they are thorough, professional, on time, good price and no complaints at all.

The service was good, really, really good. They were reliable and they came on time. Great customer service.

Great service. Nice people. They were nice with my family.