The Gutter Man

Very disappointed with this transaction. The provider charged $65 additional due to the linear footage involved. The add clearly stated that it was a whole house gutter cleansing. and never mentioned maximun linear footage. I called Angies' to let them know and they promised that someone could contact me but that never happened

Several suggested add on services. I went with one of the suggestions at a cost below prior bids from other providers.

I bought $94 buy it now deal and the company contacted us for scheduling promtply. On the day of schedule, two crews came and did the measurement. I agreed to make additional payment as the whole gutter in my house exceeding 250 ft. I might not carefully read the deal as I also had to pay additional charge as my gutter has cap on it (the deal was only for open gutter without guard). Crews worked efficiently and it took about 2.5 hours. When they were done, I didnt check the work (my fault) as I assume they are professionals. When my husband went home 4 hours later, he found that the crews didnt clean up the pine needles (originally from our gutter in that garage area) right behind our garage. Other than that everything looked good. The crews also accidentally turned on our pool water line when turned on water line for backyard (both waterlines are next to each other). I am awaiting nervously the water bill nowadays with expection to pay much higher water bill. I hope they can work with more professionalism in the future. Update on 1/18/2016 Thank you for quick response. I am still awaiting the water bill , the one recently my utility company sent until Dec 15, but I will send to you once I received it. As for the clean up, the are behind my garage doesnt have any bedflower nor plants, only all small rocks and grass/sod. Pretty much nothing to clean except pine needles from neighbour's tree that always fall in our garage's roof. To note, I unlocked the gate to this back area and checked the area just before the crew came so I knew exactly there was no yard trash before work. Update on 1/31/2016 Just follow up on the water bill. It came yesterday and the bill had a little bit higher amount because of the pool water incident. It consumed of 3000 gallon more than the normal one. We decided not to scan you the bill (but if you want , I can take a picture of it) and not to seek the reimbursement since the incurred amount is much lower than our expectation ($ 50 higher vs actual <$10). I can't change my rating due to quality of work, but I may have your service again in the future and hopefully with a better quality of work. Thank you for your response.

Everything went fine. I wouldn’t say it was outstanding and I wouldn’t say it was poor.

They came back with some recommendations for repairs to fascia board and tree trimming. Overall, a very positive experience

The men were fast and did a great job.

Overall the service was good, they promptly showed up and cleaned the gutters. There are some loose nails left next to the down spouts that I think are from the 2nd story gutters.

Great job. Even took pictures and texted them to my wife as she couldn't be here.

Exactly as planned, they recommended some additional services/products which I actually appreciated.

The provider cleaned out the gutters, cleaned off the roof, and installed mesh covering over the gutters.

This company is the first Angie's List Co. charging me nearly double the advertised rate. Beware or be taken advantage of!

At first I was turned off a little by the phone call to set up service, but that was very minor. I got a reminder call the day before service, then on the day of service two very nice gentlemen showed up. They took the time to explain the scope of service and the additional repairs I needed. I didn't feel like they were trying to up sell me, because I knew I needed the gutter straps replaced and the price was very reasonable. They took their time, cleaned the gutters, blew away all the trash and debris from the gutters, showed me pictures of their work, asked if I had any other concerns that they could address. Great job, the story could have stopped there. But, stop and clutch your pearls, because you are not going to believe this !!! After the guys were finished, I got a call from one the owners. He wanted to make a quality control visit to make sure that his crew had done a great job. He got on the roof, checked behind them, then took pictures of the roof for me so I could see. I was impressed and very pleased. This type of quality service is rare and I felt like I got a bargain. Great Service with built-in quality control, you can't beat it.

Purchased a deal with Angie's list. It took a few days to speak with someone about scheduling the cleaning. When we did, they indicated their first available date was over a month away. In the end they called when they had an early opening and it was about two weeks from the time I paid until the service was performed. The work seems to have been done well and professionally. They managed to up-sell some services in addition to the already-paid-for deal to my wife that I am not sure were necessarily of the same value as the services in the deal.

The young men were on time and did a great job. I will use them again.

I was pleasantly surprised - they told me they would look at my roof as well - and I thought most contractors would find some issue there and refer you to their "friend" who does the roof...but this did not happen. They told me my roof looked great and the work was done well and on time for a reasonable price.

Gutters are on second story, so you just have to assume they were properly cleaned. Assuming the best, the worker did clean up the debris, but consistently tried to up sell additional work. The $94 price was for new customers only, but other providers did same service this year for about same price as normal pricing.

We bought a coupon for gutter cleaning. They were prompt and responsive. Didn't try to push us on any unnecessary items.

They did a great job! Super Angie's Deal coupon for half off the cost of service. Worth every penny!!!!

When I first called The Gutter Man I spoke to a lady that was very helpful and asked me great questions. I was impressed from the start. Then Jose Ortez showed up on time, listened thoroughly to what I wanted and again being asked great questions. We walked around the house and garage, getting a great feeling he understood what we needed. Jose came in the house and drew a great diagram which was color coordinated, as to where all the gutters would go and where and why we needed downspouts at each location. Jose made us feel confident that we were getting a great product, explaining thoroughly the product, and never once trying to sell up or over talk us. I being a woman, have had contractors come to my home and totally disregard my suggestion or concern or questions, never even look at me, and directing all answers to my husband. They may have had the best product, best price, but they never got our business. Thank you Jose for your professionalism. The installers were professional as well. They did a beautiful job on the installation and cleaned up after themselves. The gutters and downspouts were placed exactly like the diagram. I know they are only gutters and downspouts, but I love them. Thank you, Thank you, Thank you! Please call this company if you have a need. They will NOT disappoint

He does a good job but sometimes scheduling can take a while.

Guys did a nice job. Additional charges were incurred due to repairs. If downspouts drain underground, there is an additional charge to for each downspout to unhook them and drain above ground vs. all that gunk going down pipes and potentially clogging. Count on extra $$$!!!

It was fine. They did not have appointments to deal with my schedule so they came about 3 weeks later. I did not pay anything in addition to the big deal price.

Even though I went with a competitor due to budget contains, I just wanted to acknowledge the professionalism, knowledge, and over all punctuality of Jose the person who came to my house to give me the quote. He was very informative and took his time to make sure I was well informed of all the available options. If the company does as great a job as Jose then I would highly recommend!

They were punctual, the price quoted was the price we paid. Very satisfied with the results.

Did fine job quickly. Cleaned up afterwarda