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Texas Premier Plumbing LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

TEXAS PREMIER PLUMBING is all about Honesty and Integrity.We serves well over 20,000 homeowners every year (and growing) while maintaining a solid reputation with customers. All technicians are background checked, drug screened, licensed or certified, and fully trained for their respective trades. TEXAS PREMIER PLUMBING was founded in 2000 and has become one of the most reputable, largest local Plumbing Houston, TX Metro. You can count on the analysis of your plumbing problem as well as our recommendations and the quality of the work. We offers a 100% Customer Satisfaction Guarantee on all work and offers best-in-market product & installation warranties.

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Drain Cleaning Water Heater High Pressure Hydro Jetting Garbage Disposal Repair and Replacement Fixture Installation Faucet and Fixture Repair

Services we don't offer

septic

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8322 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 322 reviews

roopa G.
01/2018
5.0
plumbing
  + -1 more
Did a very professional job. Ben is courteous and very responsive.
Description of Work: Fixing a broken pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Texas Premier Plumbing LLC
It was truly my pleasure to fix the broken line, thank you for using our services. Ben.

Robert W.
01/2018
3.0
plumbing
  + -1 more
They fixed the problem after I pointed it out to them.I got the impression they wanted to find something else to fix.
Description of Work: Slow running faucet.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Texas Premier Plumbing LLC
Very weird and confusing review.... you got us A ‘s on all the other categories but the price ... and still don’t want to use our services in the future ...We guarantee a good quality work with a very fair price. Wishing you the best

Lee C.
01/2018
5.0
plumbing
  + -1 more
the plumbers showed up to to do the work on time, were very professional in doing the job, explained what they did
Description of Work: repair water shut off valves to washing machine, correct some work done by contractor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Texas Premier Plumbing LLC
We are happy to help with the small repair, thank you for taking the time to post your review and thank you for choosing Texas premier plumbing.

Daniel B.
01/2018
5.0
plumbing
  + -1 more
Serviceman was scketchy but company corrected the problem quickly and professionally.
Description of Work: Plumbing repair

Rating CategoryRating out of 5
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Texas Premier Plumbing LLC
Thank you for the opportunity to provide you with service, and thank you for trusting our company with your repair. We hope we can help with all your plumbing needs in the future.

Jim C.
01/2018
5.0
plumbing
  + -1 more
Excellent service, excellent results, great price.
Description of Work: Cleared a clogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Texas Premier Plumbing LLC
It was our pleasure unclogging the line, We are here for all your plumbing needs. Thank you for choosing Texas premier plumbing.

Paul F.
01/2018
5.0
plumbing, water heater repair
  + 0 more
The results were excellent. I had a straight gas valve and a long flexible gas supply line with loops in it that led to a water heater. To remove the loops, I purchased a 90-degree valve and shorter gas supply line. I then hired Texas Premier Plumbing to install the new valve and flexible supply line. Texas Premier Plumbing aligned the new gas valve handle to face the operator and be easily accessible. The new shorter flexible gas line is loop free. A sealant was placed on the threads of the gas plumbing to prevent any gas leaks. Pictured is the old gas line prior to the installation of the shorter gas line. As you can see, the old gas line was too long. The new gas line, which I purchased is shorter and loop-free.
Description of Work: Replacement of flexible gas line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Response from Texas Premier Plumbing LLC
It was our pleasure helping, we look forward to helping with your plumbing needs in the future. Thank you for choosing Texas premier Plumbing.

David D.
01/2018
5.0
plumbing, water heater repair
  + 0 more
The price was as quoted, the crew was on time and always responsive, the work was done quickly and professionally and I am very satisfied with the experience. We had to call them back out that same day to check the drip pan alarms and they came right back out and addressed the issue. Would definitely hire this team again!
Description of Work: Replace hot water heaters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Texas Premier Plumbing LLC
Thank you for choosing us Is your plumbing company call my was a pleasure working with you and replacing you what are heaters. We look forward to help with all your plumbing needs in the future, thank you for choosing Texas premier Plumbing.

Jennifer D.
01/2018
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Went very well. They were punctual. Thomas was thorough and professional as well as respectful and patient with my questions and concerns. Will hire again and confidently recommend them to anyone.
Description of Work: Replaced water heater, one toilet, installed fixtures, cleared slow drains, repaired back yard faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Texas Premier Plumbing LLC
It was truly our pleasure helping with all the plumbing issues, we look forward to help with any plumbing need in the future. Thank you for your vote of confidence and thank you for choosing Texas premier plumbing.

Michelle G.
01/2018
1.0
plumbing
  + -1 more
I am interested in a refund. The plumber never once returned my call or followed up when I responded to emails that I initiated. Please contact me 713-204-2316.
Description of Work: Misc plumbing work

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$29

Response from Texas Premier Plumbing LLC
Hello [Member Name Removed], Our records shows that we replied to your email and left a voicemail to schedule your appointment less then 24 hours after you made your online purchase and we never received your reply.

Christiane B.
12/2017
4.0
plumbing
  + -1 more
Good work, they didn’t honor discount that was offered in add.
Description of Work: Replaced shutoff valve for gas dryer

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Texas Premier Plumbing LLC
I'm sorry but you have us confused with a different company. We don't have any record of your name or address in our files. PLEASE remove this review from our profile. Thank you.

Shahid Y.
12/2017
3.0
plumbing
  + -1 more
He gave me an estimate of $275.00, I got it done by another contractor for only $120.00
Description of Work: Had a water leak

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from Texas Premier Plumbing LLC
Sorry , we can not bit Handyman unlicensed prices... good luck !

Richard A B.
12/2017
5.0
plumbing
  + -1 more
I thinks it was fine. I wasn't there but my son-in-law was and he said the work was satisfactory.
Description of Work: Repaired pipe leaks above shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Texas Premier Plumbing LLC
It was our pleasure fixing the leak, we are always available for follow up questions you may have. Thank you for choosing Texas premier plumbing.

Luz N R.
12/2017
5.0
plumbing
  + -1 more
Went well! Will hire again if needed to.
Description of Work: Check on a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Texas Premier Plumbing LLC
Thank you for choosing Texas Premier Plumbing, we look forward to help with all your plumbing needs.

Patrick W.
11/2017
5.0
plumbing, water heater repair
  + 0 more
Replaced my water heater. Every part of the experience was good. They came quickly, did the work quickly, and all is in good order. Good work at a fair price. I'd recommend to anyone.
Description of Work: Replace water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Response from Texas Premier Plumbing LLC
Thank you for choosing Texas premier plumbing we look forward to helping you with all your plumbing needs in the future.

Kim S.
11/2017
5.0
plumbing
  + -1 more
Everything appears to be fine. He told me that after three weeks he would re-treat the house, if needed, at no charge.
Description of Work: Treatment for fleas in house and yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Texas Premier Plumbing LLC
We think you may have confused us with a different company, If you need plumbing service please give us a call.

Leon G.
11/2017
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Ben answered my call very courteously and very helpfully. Fortunately they has a slot open after 1 pm. I explained that I wanted to replace the water heater and the I would like one with a long warranty (12 years). he advised me to go for a 6 year one because the device itself is the same and the price difference wasn't worth it. Ben called me to check if they could come earlier. Ben and Leo arrived quickly already with a new Water heater. their work was very careful and flawless. The water heater was installed very well and to my surprise, the area was spotless after they finished the job. I asked Ben for help fixing a faucet and replacing another as well. Ben and Leo went out of their way to help me, always very polite, clean and willing. it was superb. they've gotenas a customer for life!
Description of Work: our gas water heater would not turn on even after some parts were replaced by another 24/7 plumbing service. That company recommended a replacement, but the price was outrageous ($3600). this morning I looked for a plumbing service in Angie's list and found Premier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,175

Response from Texas Premier Plumbing LLC
Thank you for your warm review, it’s been our pleasure helping with the water heater. We look forward to helping you with all your plumbing needs in the future. Thank you for choosing Texas premier Plumbing.

Peter C.
11/2017
5.0
plumbing, gas logs
  + 0 more
When I moved into my home 10 years ago, it had a brand new gas fireplace that I could never get to work. Since then I have had a number of people come in to check it but could never get it working. I decided to try to find a plumber on Angie's List to check it out. I took advantage of a special offer for a service call with Texas Premier Plumbing. Ben came out last week and checked it. He thought it may be the key valve not letting enough gas through. He gave me a quote and I agreed. He returned this week to do the work and found it was actually a blockage in the pipe. He advised that the key valve didn't need to be replaced after all, saving $100 in the original quote. I now have a functioning fire place and am very happy
Description of Work: Gas Fireplace not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Texas Premier Plumbing LLC
Happy to help with fixing the gas line if your home. Enjoy The comfort of your fireplace. Thank you for choosing Texas premier plumbing.

Maria D.
11/2017
5.0
plumbing
  + -1 more
Manny was the plumber who came to the house. He looked under the tub upstairs and let water run to see if any water was leaking. He could not see or feel any water. The roof of the half bath felt dry as well. He explained to me that the only other way to check for leaks was to cut a whole in the half bath ceiling. We were debating whether that was a good idea. He then called his boss, Ben, and the two of them decided it might be better to wait and keep an eye on the ceiling to look for any changes before undergoing an expensive ceiling repair. The charge for the visit seemed somewhat high to me ($125.00) because where I live such first calls are cheaper or deducted from the price of the work if any needs to be done. Manny did write on the receipt that my son will have a $29 coupon for a next visit. He is a pleasant man and seemed to know a great deal about plumbing.
Description of Work: My son thought there was a leak from his bathroom to the half bath below, so he called a couple of companies to have them find out if there was really a leak.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Texas Premier Plumbing LLC
Thank you for choosing Texas premier plumbing we look forward to helping you with all your plumbing needs in the future.

Bonnie W.
11/2017
5.0
plumbing
  + -1 more
It's unfortunate that there isn't a score higher than an A. Texas Premier Plumbing provided arrival updates, an accurate repair estimate upon arrival, had parts available in their truck, and promptly executed the repairs without delay. The courtesy, professionalism and consideration exhibited by all at Texas Premier Plumbing, from the representative who scheduled the appointment to the plumbers who performed the work, are rare in today's climate. We added the drain clearing after they repaired the toilet. They added a few more dollars to the overall cost, and completed the added work while still onsite. Exceptional firm in a business sector that is perceived to charge inflated or hidden costs. Retained contact information so I may contact again for all future plumbing issues. Highly recommended.
Description of Work: Replaced toilet fill valve and other components due to wear and tear; cleared drain in bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Texas Premier Plumbing LLC
Thank you for the warm review, we know you have a choice and appreciate you choosing us as your plumbing company. We look forward to providing solutions to all your plumbing issues.

Diane M.
11/2017
5.0
plumbing
  + -1 more
Great! The bath/shower has been used every day for several days and sees to be working well.
Description of Work: Bath tub/shower plumbing repaired along with placing new fixtures in tub and shower area that I purchased beforehand.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Texas Premier Plumbing LLC
Thank you for completing the review process. We look forward to provide service to all your plumbing needs in the future.

James T.
11/2017
5.0
plumbing
  + -1 more
Advised me to go to manufacturer to attempt to get replacement because fixtures of that quality and price usually have lifetime guarantees. Didn't try to upsell me anything. Replaced outdoor faucet quickly and with high-quality faucet. Happy with interaction and with job performed. Will definitely use them in the future for plumbing needs. Ben was a credit to his company.
Description of Work: Assess indoor faucet malfunction and replace leaky outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Texas Premier Plumbing LLC
Thank you for taking the time to post this review, we appreciate it. We look forward to provide you with service in the future.

Donald A.
10/2017
5.0
plumbing
  + -1 more
Very well, they where very fast to come to my home. Professional and did the job at a rate that wasn't outrageous like other plumbers I have used in the past. Have used them again already.
Description of Work: Noise in water lines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Texas Premier Plumbing LLC
Thank you for choosing us again as your plumbing company. We appreciate your loyalty as a customer and look forward to help with all you plumbing needs.

Sarah M.
10/2017
5.0
plumbing, water heater repair
  + 0 more
great! Very honest and told us what we did and didn't need and the options available including which would be most cost effective. Pricing extremely reasonable and will call again for planned project. Very clean, professional and took good care to protect our property
Description of Work: needed water heater repair and work on the gas line to make it safe. They responded with same day service and were quick and efficient. Also answered additional questions about upcoming gas bbq project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Texas Premier Plumbing LLC
Honesty is the best policy. Thank you for choosing Texas Premier Plumbing, we look forward to provide you with service in the future.

Randy P.
10/2017
1.0
plumbing
  + -1 more
I ended up doing it myself as the plumbing company did not answer my calls or emails for 4 days
Description of Work: i needed a plumber to remove a HW tank, then reset it after a floor was replaced

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Texas Premier Plumbing LLC
At Texas premier plumbing excellent customer service is always our goal. On October 1st we have sent you an email with available dates and times for service yet you never responded to it. How can you post a negative review regarding communication when you don't answer your own emails? We have no record of missed calls or voicemails from you. Regardless we would love to provide service please feel free to contact our office at 713-955-1919 or simply reply to the last email you received from us.

Kathleen R.
10/2017
5.0
plumbing
  + -1 more
Great! They were speedy and professional, and made sure I knew exactly what they were doing and why. Suggested instead of repairing the drywall they had to cut open I put in an access panel instead, to make access easier in the future.
Description of Work: Leaks in upstairs bathroom plumbing that leaked into downstairs closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Texas Premier Plumbing LLC
It was our pleasure helping you with the emergency call, we look forward to helping with your plumbing needs in the future. Thank you for choosing Texas premier Plumbing.

Contact information


Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
16188
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
06/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Heating and Air Conditioning,
Gas Logs,
Lawn Irrigation,
Water Filtration and Softening

FAQ

Texas Premier Plumbing LLC is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Texas Premier Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Texas Premier Plumbing LLC does not offer free project estimates.
Yes, Texas Premier Plumbing LLC offers eco-friendly accreditations.
Yes, Texas Premier Plumbing LLC offers a 5% senior discount.
Yes, Texas Premier Plumbing LLC offers emergency services.
Yes, Texas Premier Plumbing LLC offers warranties.
Texas Premier Plumbing LLC offers the following services: Drain Cleaning Water Heater High Pressure Hydro Jetting Garbage Disposal Repair and Replacement Fixture Installation Faucet and Fixture Repair
septic

Contact information


Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM