Stewart Door Ltd

First its only a start because they had to get it in order to receive a review! Horrible service and disrespectful SOB's the manager placed me on hold and contacted his sales rep in my face and stated that he was the one that did the previous job on my door which caused it break and he was going to say they aren't responsible. Once he click in on my call I told him I heard what he said and he began to studder and say his tech didn't do it and told me to call my builder. They repaired my door 5 times while it was under warranty just to keep breaking stuff then go to tell me it was 850.00 I wouldn't give they A$$ a hello or a goodbye let a-lone a dime of my money!!! They nice when they getting your money but A-holes when you catch on to there BS. I ask the tech why he didn't mention he was the one who worked on it previously he said he didn't remember. How in the h*** is that possible! *Update so clearly they are liars times two because they told my builder that the cords are completely missing which they are not, but now all of a sudden they can do the job for 530 instead of 850!!! I'm sure I wouldn't let yall work on my house if you paid me to do it! the manager is a lying sack of dog poop as well as the agent who wouldn't tell me his name and act like he didn't speak English until his boss got on the phone now he was more fluent than I was.

Called on a Friday morning as our door would not close. We were told the serviceman in area would be contacted and we would receive a return call. It was a simple and quick door fix for a professional. Never heard from anyone even after 2 follow up calls to the office for a service update. Finally at apprx 3pm I spoke with the manager. He had no idea of the situation and really didn’t show any care about the lack of follow up, not did he seem to care that we would not be able to close the door over weekend with only ladies in the home. I have been referring this company for many years to my business customers and friends. They didn’t give any further consideration even after my many years of loyalty! The cold response to my needs was hurtful! There are plenty of garage door experts in the Houston area…

I called the office at 3:30pm on Wednesday and they were able to fit me in the next day. Mike called me at 7am to see if it would be ok to be the first stop (perfect!!, so I could go into work and not have to come back home to meet him.). He arrived in about 20 minutes, had the part in his truck, and all was fixed by 8am. This was my second call to Stewart Doors. I will continue to call them for future repairs. I'm very happy with them.

Great job, done right and at a good price!

unknown

They did a wonderful job for us. The prices were good. They worked with us on the plans. We had to change the plans three times. They worked quickly. The door looks nice. They were really busy at the time and were a little slower responding to us.

Excellent from start to finish. I called Stewart Door around 4 PM on Wednesday night and was promised someone between 10 and 11 the next day. Around 8 AM, the repairperson called and said he'll be early, around 8:30, is that okay? Sure! He came, saw the problem and immediately set about to getting it repaired. When done, he came out and showed us what went wrong, how some parts simply don't last forever in the Houston climate, and how to better lubricate to have the parts he installed last longer. Nice, friendly, and so worried to take his shoes off to get through the house (we couldn't open the garage door from the outside, you see.) - A plus all around. We'll definitely keep calling Stewart and use them if we do ever replace our door, which we are considering.

Work was done at a good speed. Installation quality was very good. materials were as I ordered. They were accommodating, working to meet my needs.

Stewart Doors came with in two days of my call. They did a good job. The overall experience was fine. I told them what I needed and they got it done.

Since it took only one hour and we've never used them before or since I don't have much of an impression about them. Although they did do the work properly, explained the costs and what needed repairing. They also fixed it the first time they came.

WE WERE IN AN EMERGENCY SITUATION WHERE OUR DOOR WOULD NOT/COULD NOT OPEN. EVEN THOUGH IT WAS THE WEEKEND, THEY WERE ABLE TO COME OUT AND FIX IT QUICKLY.