Statewide Remodeling, Inc. (Houston Dallas Austin)

she did a wonderful job , and probably hire her for future projects

This company overprices their work

I was very impressed on how fast they did their work and very well organized. Very respectful and polite.

DO NOT USE - overpriced - no communication - cut corners - left house dirty (sprayed masonry cutting on the house and stained my red brick white, left tile remnants in my yard, scratched my hardwood, wouldn't repair wall damage they caused) Statewide says that all installers are employees...not true, they use all subcontractors. Secondly, they are way overpriced for the quality of work. During the process, they asked me to supply the mortar and route that was supposed to be included in the contract. I bought 2 bags just to keep the work moving, they used it all and never paid me back or reduced the price. The worst part about this was that none of the workers knew the scope of the work. I acted like the job foreman and scheduled everyone and tasks. Thankfully I know what was going on because of the cut corners. For example, they did not frame in a niche in a structural wall (I told EVERYONE from sales to foreman to frame in the wall). They wouldn't work with me for painting. The window installers were scheduled, then a different tech called to schedule me for a different day, then 30 minutes later a 3rd tech was there to install the window. They have horrible customer service, I told them repeatedly to call me not my wife. They rarely called me, when they got an answer they didn't like they called my wife. We asked for a change work scope to remove the counter top as I subcontracted it out. They didn't give me the final price until I refused to pay anything when they asked for the full price.

okay but pricey

The salesman came out and quickly advised me that instead of replacing the windows and frames, which is what his company would do, I should call a glass replacement company. Extremely nice, professional and saved me from spending money I didn’t have to.

The contract from the salesperson was complete and comprehensive. However, I was misinformed about the crews coming to perform my remodel. There was only one crew that did the demolition and installation. There was no licensed plumber. The project manager was missing for key issues. I feel the remodel was WAY overpriced for the amount of work performed.

It was out of my pocket

Great service and great follow through. I would recommend to family and friends.

Our experience was not a good one. We were told it would take 4 to 6 days. The started on 10/10/17 and finished most of it 11/25/17. Multiple calls were made to the project manager about how long we waited for workers to show up and they never did. We were very dissatisfied with the staff and the quality of work. Not a good experience at all. We have used Home Advisor several times and have been extremely satisfied.

replacing all windows 15 in a home that i just purchased. the salesman/designer was very nice and helpful. will update review when windows are actually installed but for now the process has been very pleasant.

Got off to a slow start but overall the windows looks great.

All men wasn't neat in the work area. Numerous days work area was left unclean.

After initial agreement and money up front. It took three weeks of calling and finally getting in touch with regional manager to get any kind of call back and idea of when they would stop by and do final measurements on windows. Then after waiting another three weeks they finally started install and we were informed that they forgot to order the bathroom window. It would be another three weeks for it to arrive. Their customer service is very lacking and since I work in a customer service job I can most definitely say they need to step up their game

Great company service and great installer. Could not be more satisfied

Be sure what you ask for is what you get. Part of the project was great but the other was crappie

They were very responsive to our project. They followed up with the status of the project, at least weekly. Their work was exceptionally professional and of high quality. We had a very short time to complete the project and they committed to completing it on time and within budget. Their subcontractors were exceptionally well qualified in their particular areas.

they take a lot of pride in their work and really care about the customer great job

This installer was great, they are subs and are only contracted, we had new windows installed 7/18/17 everything was fine 22k$ Adding 1000sq ft to my house!wanted to get the same windows , called Statewide 10 windows were &12000, ok so we needed 1 35" x 35" they charge me $900 for 1 window, they thought I was stuck with them! I gave them a discover card , they charged $3600 during the 3 day rescission period, I cancelled the next day when I got that price. I had taken 5 phone calls and calls to discover to get our deposit back. Beware of this group, hard to get phone calls returned, Dallas based! Poor support in houston!