Sir Grout Houston

Not good. Pretty much gave me a high blood pressure. Not worthed very unprofessional. Don't call them, they will eat up your valuable time for the project. They even left the house without properly finishing the job and not following up at all.

The job went really well. Start on the first day was late do to some car trouble with technician, but he still got the job done on time. Xavier also helped me change the grout color from my original choice, and I love the look. It changed the overall look of the house I just bought.

Tile floors look fantastic! They look like new to me. Mark did a great job explaining what the work would entail and spent a lot of time with me during the initial estimate. There was good communication throughout and fantastic results. The granite counters also looked great, but were not as bad off as the floors, so not as dramatic a difference. The technician who came to our home (sorry, I forgot his name) was very professional. Would definitely hire this company again.

Excellent except for punctual issues

Great job! Professional, timely and fair price. Steve O. was outstanding!

The process went well. We had all wet areas (kitchen, both bathrooms, fireplace, foyer and laundry). Tile was cleaned, regrouted and sealed and granite counter tops done. Everything looks clean and crisp! Steve and Xavier were very informative and thorough!

Excellent from the initial assessment and quote to scheduling the work. The work was done over two days....on both days the Xavier arrived on, time, reviewed exactly was was being done (both days), reviewed the work completed each day and made sure I had no questions. He was professional, friendly and informative. I will definitely use again

From start to finished fabulous timely and done well. Shower looks great. Would recommend and will use again

Excellent! Todd was on time, thorough and efficient when he came out to provide an estimate. He did not try to up-sell for services I didn’t want or need. Steven, the one doing the repair work was also punctual, efficient and clean. Our old shower looks great and, more importantly, no longer leaks. I highly recommend.

After Hurricane Harvey flooding and the subsequent repairs to our home, our tile floors were in deplorable shape. Todd and Tylar were AWESOME to work with. The were very collaborative. They explained to us every step of the process and kept us in the loop though out. I would hire their team in a minute if we required any more work of this type. While the cost was not insignificant, it was reasonable. That was topped off by their services being preformed in an efficient and timely manner. The floors were all beautiful for the Holidays and many visitors. We can't thank them enough!

The shower looks great after regrouting and sealing the tile. I'm extremely pleased with the result and would recommend Sir Grout to anyone who is in need of any service they offer.

They did an outstanding job. Kevin first replaced the tiles, and did his best to minimize the dust, The floors look brand new. The slate has new life. We are very pleased with the results.

it went very well. Kevin did a wonderful job along with his helper, Steven. I am very happy with the results of the work as the condo is 17 years old and the tiles were quite worn out. Although the final product does not look like a new construction, the difference is incredible. I would definitely hire Sir Grout again.

They did an awesome job. They weren’t cheap. I don’t have a copy of the receipt in my computer, I don’t think I scanned it yet, so I’ll be guessing at the price. They did a really good job. They were like the last ones to do any work for us because when they were done, we didn’t want to walk on the floors. I don’t know what’s a fair price, they did a lot of work. They saved me a lot of money from replacing it, so I guess the pricing was okay too. It wasn’t cheap though. We didn’t get any other bids. Definitely for professionalism, responsiveness, the quality, all of that I would give them an “A”. I give them an “A” for pricing because they did a lot of work.

Everything went well and pleased with the results.

Steve calmly managed the busy environment we have here with our kids and made our white grout look beautiful. Well done.

Went well. He did a great job. Very professional.

The job went fine. I was a little worried when they left because the counter tops were cloudy and wet, but they assured me that in an hour or so they would look great. Took about three hours, but they did come back beautiful. The master shower looked great after the recaulking. The work was done by Kevin and Braden

Kevin and Branden were on time. We picked a color for the grout. They cleaned, recolored and sealed the grout. The floors look great. Kevin and Branden were diligent and through. I would recommend Sir Grout for making your floors look new.

Kevin with Sir Grout was on time, worked diligently until the job was completed, and the outcome was great. My marble floors look 100% better. I highly recommend this company.

Everything looked great when they were finished. Was exactly why I was expecting.

Combined with the painting we already had done, the bathroom looks like new. We probably saved about $15000 compared to demolishing and re-building the shower and tile floor.....including other work we would have had to do such as replacing the jacuzzi tub. This completed the makeover on our master bath and we are thrilled to have found Sir Grout. Kevin and Chad were fantastic, informative and pleasant to have in the house. There was minimal disruption to the household and we will be able to start using it again within a few days. Much better than a re-build for sure.

The project went smoothly and was completed within the period of time allowed for the project which was approx. 6 hours. Chad and Kevin worked very hard the entire time making sure every tile and grout line was immaculate. On completion, the floors appear just as they do in the Houston Offers magazine which is mailed out monthly. Chad and Kevin were very professional and gave outstanding service.

Excellent. My wife contacted Todd and he came the next day to give us an estimate of the service, explained how it was going to be done and applied one color on the grout to give an idea of how it would look like. We called him back to schedule the service for 3 weeks later. Steve Garrett arrived 15 minutes before the scheduled time and he spent 8 hours non-stop doing the job. Todd gave me an estimate of 5-6 hours but Steve was very detailed and really worked hard and with no rush to give the best results. Very happy with the results. It looks like I've got new floors. I highly recommend Sir Grout. Todd and Steve were very professional. Glad we found them.

Kevin is an excellent guy with terrific people skills. He showed up ten minutes early (which I love) and worked on our floor until 4:15 in the afternoon. After his first pass, around 3:15, I noticed about a dozen spots where the grout didn't look uniform. Specifically, the newer grout appeared white and the older grout appeared grey. So it would look like there with some clean white patched over and the color was uneven. In fairness, grout is highly detailed and getting it right is as much an art as it is technical. Kevin went back over every spot cheerfully, applying the color and them wiping off the tiles to keep our tiles clean. Going back over the spots took almost an hour without a negative word from Kevin. So I give him a very positive review on his professionalism and his approach. The only thing that could have been better would have been if he had caught the patches and fixed them without me having to point them out. If I hadn't caught them and asked, then the patches would still be there. Some people might not have noticed but someone paying a $1,000 for grout cleanup wants something close to grout perfection. That is a high standard and the simple truth. Kevin handled it all so well that I'd use them again in a heartbeat.