Shower Doors of Houston

We visited their showroom prior to contracting them for a shower door. We were shown options and an appointment was scheduled for the following Monday. We met with Mario who was very friendly and professional. He measured and we discussed what we wanted. Next thing we knew we had an installation date the same week. Our installers were so friendly and professional. Rudy and Stephan were great. They were very respectful of our property. Thank you for being so professional from start to finish.

If you are considering getting a Frameless Shower from Shower Doors of Houston, ask for **KEN** to complete your installation!! ** He is their BEST installer hands down! ** He provides exceptional Customer Service. He is always professional. He is very respectful of your home and your time being neat, meticulous, and efficient from start to finish. He truly is the Gold Standard as it relates to installation techs. KEN is an ALL-STAR and this company should be happy to have him on their team!

In 2021 we installed a shower door within Six months of installation all the trim started to come away. We phoned up and they replaced within another six months this has happened again and shower doors said you can come and pick up the trim and put it on yourself. I feel If a new door has this issue again and again it was not installed correctly in the first place. Customer service was not good and they seem to no care once they got your business

Highly recommend this company. Recently moved to the area needed a company to redo shower doors and sides. Excellent, professional, courteous crew. On time, clean thorough job at a price that did not feel as if we were being ripped off. Would definitely use them again!

Great, professional & informative.

They were fast, efficient and the shower looks awesome. I would highly recommend this company to anyone that needs repair or new installs. Everyone that entered our house, was polite, respectful and gave all possible scenarios. In the end, it came out better than I expected.

Mario was great on the sales side. Installation team did a nice job. Have not yet used the shower, so not aware of any leaks, etc. If so, I am confident Shower Doors of Houston will stand behind their product.

Buyer beware! While the glass door look very nice, they "leak" profusely at the hinges and door. Rinsing the door of shampoo / liquid soap suds after a shower using even a cup (not the spraying shower wands) will result in "leaks". At the original sales meeting, the sales rep was asked to compare ShowerDooors of Houston’s Framed versus Frameless options. The Rep did NOT disclose the potential leak despite asking for pros and cons. The management of ShowerDoors of Houston claim that it should not leak under “normal” usage conditions. Don’t know which planet this management lives in , but a normal person would rinse the shower area of shampoo / liquid soap suds after a shower. We will follow up with a video showing demonstrating the leaks. We are very unhappy with this product.

I shopped around and found the shower door I wanted. I got prices from several companies. Shower Doors of Houston had the best price and a 7 day turnaround. They were communicative through the process and delivered on their promises. My new shower door is beautiful. I recommend Shower Doors of Houston.

Perfect experience! We paid price as bid with on-time professional installation.

Great company and people. I was impressed from our initial consultation with the sales rep and his expertise on your products. The Customer Service team was extremely wonderful to work with, easy to reach and were able to answer my questions quickly. I can't say enough about how timely, courteous and precise your expert installers are. The bathroom looks beautiful and the installation is by far perfection.

Very well. The crews are polite and professional, and know what they are doing. They clean up fairly well. When the door of the 1st shower had a tiny flaw in the glass, Scott insisted that the door be replaced "for our safety". A good company.

The quote experience was very professional and the sales rep that came to the house was on time, courteous and well-informed. The install had a hiccup when one of the glass panels was not to spec on the day of delivery. The delivery team called me about the delay of a few hours needed to replace the out-of-spec panel. Later that day, they did call again and informed me they were on the way. We were very happy with the installation crew of two. They were very competent and extremely courteous. The installation took about 2.5 hours. It looks beautiful and the cost was very reasonable and competitive. We're very happy with the outcome and would highly recommend Shower Doors of Houston! Highly recommended!

everything was awesome - showed at first appointment one & installation was outstanding

They emailed that they did not do this type of work.

Everything went very smoothly. Were able to be at the house in 1-2 business days for a quote. Explained all of the options and recommendations, as well as pricing for all three options. Installed exactly what I wanted even though it may have been overkill, and revised the quote with minimal price increase. Were still the lower overall installed price, but used name brand products. Install was a week after quote, went smooth and easy. End product looks beautiful, very happy customer all the way around.

The experience was a very professional one from start to finish. The person who first met with us and surveyed the job was very knowledgeable and informative. The installers were here at the set time and did excellent work. Clean up was very good and the installer did a very nice job talking about what they had done and how long we were not to use the shower, etc. All in all, a very professional experience.

Very well. The work was well done on schedule. Very courteous and professional. Will use them again and will recommend them to others.

Having Shower Doors of Houston for the installation of my new shower door was one of the best experiences I have had with remodeling - and since Harvey, I have been through a lot. My quote was provided by Cesar - very detailed and professional. I thought of a few questions and sent him a text on Sunday - and he replied promptly -ON HIS DAY OFF. Amazing! The two installers really knew what they were doing - and my 50 year old shower door was a challenge to remove. I so much appreciated how pleasant they were and how efficient and how hard they worked. The entire experience was one of my best.

Mario Daniel did a great job selling me this product. The crew showed up during the scheduled window and completed the work well below the estimated time given. Bery professional.

Things went great, estimator and installers were very nice and professional.

Shower Doors of Houston had the best of the three estimates I received. They were prompt with estimating and installation. I got an estimate on a Wednesday. They installed the following Tuesday. The crew was efficient and courteous. The door looks great. The only tiny complaint I have is that they didn't clean up the small amount of powdery dust they generated on the towel bar, baseboard and floor when drilling into the tile for the hardware installation. Other than that, the service was perfect.

Summary Good: My initial experience with this company was wonderful. There price was competitive, the sales person was initially very involved and responsive, and the initial installers were extremely professional. When problems arose with the second installers, the installation supervisor was responsive and professional. Bad: The final product fails to meet significant functional needs and expectations that were clearly expressed pre-purchase. The design flaws have not been addressed. Initially design flaws resulted from misinformation or a misunderstanding of the product by the sales person, but design flaws have subsequently been disregarded and dismissed, entirely. Our Story Our bathroom remodel included a complete rebuild of a double shower (tear out of existing framing, pan, etc.). To minimize potential problems with a frameless enclosure we consulted with Houston Shower Doors. We arranged for a sales person to periodically inspected the progress of the remodel and inform us of any adjustments needed in design or construction. When it was finally time to install the enclosure, my sales person and I discussed our options and he took the final measurements. My shower and drop-in tub form a 90 degree angle, which means an enclosure with a 30” pivot door would hit the tile wall of the drop-in tub. Considering the height and weight of the frameless door, I felt it was unsafe for glass to collide with porcelain tile, and I did not want rubber stick-on bumpers in the middle of the newly remodeled wall. We were given two options: 1. Add a three inch panel, past the wall of the drop-in, and reduce the size of the door to 25” (+$100). 2. Use double corner Hydro-sliders (+$600). Although I preferred the sliders to the smaller door, my sales person assured us that the smaller pivot door would stop at a 90 degree angle and, therefore would NOT hit the tile, eliminating justification for the extra cost of a slider. The initial installers were AMAZING! They were very professional and took the time to inspect everything. When THEY found a scratch on the glass and a piece of the hardware, they took it back and brought a new one. After months of fighting with sloppy contractors, my husband and I were a bit surprised and utterly delighted to have installers that took so much pride and care in both their work and my house! Up to this point, I would have given Houston Shower Doors a 5 (A+) rating. The shower was absolutely beautiful, the price was competitive, the sales person was attentive and respectful, and the installers were wonderful. Unfortunately, things quickly went downhill. After installation, I noticed (problem #1) the door DOES NOT stop at a 90 degree angle, and therefore hits the tub! I immediately called my sales person, who said he “needed to look into the problem.” An hour later, I had to call him about problem #2, which led to problem #3, #4, and #5. When we used the shower for the first time, (problem #2) the water poured out of the bottom of the door. My sales person said he would send an installer. He also informed me he had spoken to the manufacturer and (problem #1) admitted he was wrong about the hinges stopping at 90 degrees. He said he could give me $200 off the shower. I told him I was not happy with this, because (A) I paid an extra $100 for a (B) smaller door that (C) my hits the wall, and (D) still do not think is safe. He suggested I could use rubber stick on bumpers (which I clearly stated before purchase- I did not want!). I suggested he find a reasonable way to correct my original (primary) concern about the frameless enclosure before we discuss a discount. He said we would revisited this when the other issues were resolved. We also agreed that the second portion of the payment would not be drafted until ALL issues were resolved. The second installer informed us that the shower was leaking because (problem #3) the shower head sprays directly on the seals and (problem #4) the wrong seals were installed. Problem #3: we would need to change the shower head to a rain head (pointed down). Although fairly easy to correct, it should have been brought to my attention during the design stage of the remodel (as that was the reason we had a sales persons involved in the design process) so we could have moved the shower head to a more appropriate location, like the ceiling or another wall. At this point, I needed to purchase an s-shaped extension arm that raised the shower head and then pointed it down (x 2 if I wanted matching showers). Moen extensions that match the shower heads cost $150 per arm (total $300). So we bought off brand extensions at $55 each (total $110), but the color of the metal is not an exact match to the shower head. Problem # 4: when the second installer changed the seals, he left visible air bubbles in the silicon and silicon all over the glass. He also drilled a (problem # 5) second hole in the tile (still not sure why), and misaligned the pivot hinges. We reached out to the installation supervisor, who was very professional, and corrected the issues immediately. The second hole under the hinge is not ideal (considering the entire rebuild was a result of water leaking through tile in the shower), but he has assured us it will not be an issue. Before we even had a chance to try the new seals or resolve the original problem (#1), I noticed Houston Shower Doors drafted the 2nd payment (with a $200 discount). I called my sales person. He told me he gave me a discount, and I had a life time warranty on the seals (in-case they leak again). I asked him what I was supposed to do about the door hitting the wall and he told me that I really do not have any options. According to my sales person “it is not like they can just reinstall the enclosure, as they have already drilled holes into the tile…Besides, it is not really that big of a concern because I do not have young children.” After politely expressing my concerns again, he said he would go to home depot and by a door stop, then asked if I wanted him to “just buy it or install it too…” I have heard nothing since. Clearly they have decided to disregard my concerns, and I am tired of trying to justify them. Although the shower is beautiful, all of the time I spent in consult was a waste of time, as (1) my major concern have never been properly addresses and (2) I was forced to modify the shower to accommodate the enclosure despite consultations intended to circumvent this. Overall, I ended up with a smaller door, ugly rubber bumpers in the middle of my new tile, and spending over $200 correcting issues that resulted from use of a pivot door. I have been forced to justify my concerns, which have been completely disregarded (despite the fact that they were raised before purchase) and dismissed as though I am just being paranoid. I guess “girls” tend to be paranoid about “silly” things, like a seven foot sheet of glass falling on my “5 year old niece” when she "not so" gently opens the door into the tile:( To sooth my "girly" nerves, the company gave me a discount of $200. How kind of them to almost cover the cost of a “smaller door” ($100) + off brand, non-matching, extension shower arms ($110 + tax). Had my husband and I not been misinformed (by the sales person) we could have installed the sliders and probably would have had a much better experience in the long run…

Went very well. Had a Saturday estimate appointment and they returned following Friday to install. I guesstimate all took an hour. Quick and clean job!

Paul showed up as promised to measure and give us an estimate. Was impressed that he used a laser level to provide precise door measurements. He gave us several options and explained the process. Liked the fact that they did not have to remove the old shower door and take back to their shop to measure and leave us without use of the shower for a week like other competitors. Also they were 30% cheaper! Installers showed up on time and new door looks great. A very pleasant experience.