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Serenity Carpet and Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Serenity Floor Care has been servicing the greater Houston area for over 25 years. We started in 1992 with one small van and over the years we have been fortunate enough to expand. And we owe it all to our customers. We specialize in carpet cleaning, pet odor removal, oriental and Persian rug cleaning, upholstery cleaning, tile and grout cleaning as well as natural stone cleaning including: granite, natural brick, saltillo, marble, terrazzo and travertine, and slate tile.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Persian and Oriental Rug Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone and Marble Refinishing, Pet Odor Removal, Drapery Cleaning, Wood Floor Cleaning and Refinishing, Dryer Vent Cleaning, Carpet Repairs, Carpet Re-stretching, Emergency Water Extraction.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8780 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 701-725 of 780 reviews

Dorothy M.
06/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Serenity Carpet and Upholstery Cleaning
Thank you so much, [member name removed]. We appreciate the opportunity to be of service and look forward to working with you again. Regards, Serenity Floor Care

Bradley W.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet and sofa cleaning.Guys were very friendly, punctual and attentive. Offered a range of services that appeared affordable. The work perfromed did not fit any deals they offered but he applied a deal and fit the work into that, making it very reasonable. Happy with the results (cleane up an expensive sofa very well) and i will have back in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nichole N.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned all carpets and tile floors w/ hi level equipment. sealed all tile floors (the builder had not done it) so stains would not sink in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

John H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: All oriental carpets. All rug and all fabric furniture. Called to follow up and make sure everything was good

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

J O.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: My special deal from Angie's was to cover 4 rooms and a hallway for a very reasonable price. We had been long overdue for a thorough cleaning of our carpets, so I knew that I would be adding cost by extending the cleaning to the remaining carpeted areas, including our double staircase. I also opted for upholstery cleaning of much of our furniture. The crew was punctual, polite, friendly, and hard-working. They took care to protect my furniture as they cleaned, and I was very pleased with end result. I highly recommend Serenity for both carpet and upholstery cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Eleanor E.
05/2014
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
unknown
Description of Work: Cleaned 2 couches, 1 chair, 1 stool, carpet in two bedrooms, stairs, and cleaned 2 area rugs. They were very courteous and professional, on time with a call to me before their arrival. After thinking about the total costs, it seems a little steep. Other than that, very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Cathy D.
05/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: Cleand 3 bedrooms, hall, and stairs. Good job just thought it was a little high.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Lourdes A.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: cleaned sofa. great

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Christine L.
05/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: Great job as always!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Indira T.
05/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
05/2014
5.0
ceramic tile, upholstery cleaning
  + 0 more
.
Description of Work: They steam cleaned my couch and chaise lounger chair, and I also had the material treated to prevent future stain and spills. I then had the floor tiles cleaned, acid washed and the grout protected, which was additional, along with treating the furniture material.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Pat U.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets sofa and love seat. Deodorized area rugs from pet stains and odor. They did a very good job on the one up stairs but the down stairs the odor came back the next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

PAMELA B.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned all the carpets in the home, including the 9'X13" area rug in the living room. The rugs look like new. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn C.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MASA M.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara K.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned am Oriental rug and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Jennifer A.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

RUTH K.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were prompt and did a good (fast) job. The only thing is that when these pre-purchases are made, all companies will try to add additional service, as did this company. I know this is "normal," and it's not a reflection on this company, but I just don't like this bc it puts me on the spot, and I'm not able to research what I do or don't need. It wasn't so much the amount, which wasn't much, but feeling put on the spot. Overall, company was good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gail G.
04/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim C.
03/2014
4.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Anne H.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned our carpets including a rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cheryl P.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
.
Description of Work: Cleaned and treated a rug that had dog stains

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elise R.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Excellent work. Carpet and upholstery was very clean. Will be back soon for another cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Len C.
03/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They arrived early. Completed the best carpet cleaning job ever done for us. No pressure or attempt to upsell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Anne R.
03/2014
5.0
carpet cleaners
  + -1 more
Great
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

17526 Hamilwood Dr, Houston, TX 77095

http://www.serenityfloorcare.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 PM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
House Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Marble and Granite,
Hardwood Flooring Sales and Installation,
Drapery Cleaning,
Pressure Washing

FAQ

Serenity Carpet and Upholstery Cleaning is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 PM - 7:00 PM

Serenity Carpet and Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Serenity Carpet and Upholstery Cleaning offers free project estimates.
Yes, Serenity Carpet and Upholstery Cleaning offers eco-friendly accreditations.
No, Serenity Carpet and Upholstery Cleaning does not offer a senior discount.
Yes, Serenity Carpet and Upholstery Cleaning offers emergency services.
Yes, Serenity Carpet and Upholstery Cleaning offers warranties.
Serenity Carpet and Upholstery Cleaning offers the following services: Carpet Cleaning, Persian and Oriental Rug Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone and Marble Refinishing, Pet Odor Removal, Drapery Cleaning, Wood Floor Cleaning and Refinishing, Dryer Vent Cleaning, Carpet Repairs, Carpet Re-stretching, Emergency Water Extraction.

Contact information

17526 Hamilwood Dr, Houston, TX 77095

http://www.serenityfloorcare.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 PM - 7:00 PM