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Secure Roofing

Roofing, Gutters, Chimney Repair,

About us

Secure Roofing has built a reputation for building leak free, best of class roof systems. Every roof is professionally managed and installed by factory certified installers with over a decade of experience. Secure Roofing has ranked in the top 5% of Angie’s Contractors for the past 6 years and maintained an A+ Rating with the Better Business with no complaints. We install affordable 3 tab and architectural style shingles to state of the art, TPO commercial roofing systems - all with the same goal of complete customer satisfaction. Secure Roofing services, 1 and 2-story roofs in the Houston Metro Area. Secure Roofing installs to roofs meet or exceed manufacture specs provides professional work at competitive pricing. We also assist with insurance claims and provide free estimates that include the full scope of work and our warranty. Please contact us!

Business highlights

16 years of trusted experience

Services we offer

Secure Roofing installs traditional 3-Tab, Lifetime Architectural, Designer and Luxury Shingles. SR installs Energy Star Rated Shingles, and Low Slope Self Adhered and Torch Down Roof Systems when part of a complete roof installation.

Services we don't offer

We no longer service 3 and 4 story townhomes. We do not perform repairs on flat roofs. We only provide flat roof replacement part of a complete roof installation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9195 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-195 of 195 reviews

Mary H.
03/2015
5.0
roofing
  + -1 more
unknown
Description of Work: They estimated a roof replacement for me. They also looked at a roof that I thought was older than it was and advised me that I did not need to replace the roof at that time. I appreciate the honesty.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cody M.
03/2015
5.0
roofing
  + -1 more
.
Description of Work: 1. Remove and replace all PVC Plastic Pipe Jacks and Replace with 3/1 Galvanized or Lead Jackets (8) | |2. Install Self Adhered Leak Barrier at all Roof Penetrations | |3. Remove and Re-install Roof Jacks and HVAC / Hot Water Vents (4), installing SA Leak Barrier | |3. Prime and Paint Vents to Match, Seal Exposed Nails, Fasteners, Repair Nail Pops, if any | |5. Remove 3" x 4" gravel guard (20 lf) and replace with 4" x 4" Metal Edge, paint to match shingles | |6. Clean up work area, haul away debris |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Katherine R.
01/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced 2000 feet of roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Charles B.
12/2014
4.0
roofing
  + -1 more
ok
Description of Work: repairs to roof

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

John C.
12/2014
4.0
roofing
  + -1 more
good
Description of Work: roof repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$775

Philip B.
12/2014
4.0
roofing
  + -1 more
unknown
Description of Work: I contracted Secure Roofing to fix a leak in a relatively flat portion of my roof, which has a modified bitumen roofing system. The price was great, and James always responded quickly to calls and emails. James was honest and up front about everything and stuck with the problem until it was fixed. I could tell that he was not going to try to convince me to hire him for work that was unnecessary. | |The main drawback to my experience with Secure Roofing is that they had to come out three times over the course of a month to finally get the leak fixed. The first two attempts at fixing the leak were unsuccessful. I would have appreciated it if they would have been better able to identify where the water was coming through before patching. That said, I did appreciate that second and third visits didn't cost me anything.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$500

Response from Secure Roofing
Customers review is a fair assessment of what happened. Customer leak was on a very low slope (less than 2/12, 2nd story dormer). Along with flat roofs, these can particularly troublesome to locate leaks and repair effectively. Water can travel farther from the initial place of intrusion. In the end, the job scope was larger than initially projected. After our first visit, an additional leak popped up near our work area that we ultimately fixed as well. The process of repair took longer than either of us intended, but we remained committed to completing the job and guaranteeing the work that we provide for our customers.

Kevin B.
06/2014
3.0
roofing
  + -1 more
unknown
Description of Work: Wanted a estimate on a roofing job. Mr. Pruett stated he would visit house to get an estimate but instead decided to give an estimate based on satellite photos.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Secure Roofing
This Angie's List member contacted Secure Roofing just before a major rainstorm hit Houston. At this time, we had a large number of emergency leak calls. I was unable to inspect this members roof in a timely manner for the purposes of providing a replacement quote. The quote I provided was based on measurements provided from satellite photos. Unlike roof leak repairs, replacement quotes may be accurately provided from satellite photos. Please read the reviews of the Angie's List members we have provided installation and repair services for and not just quotations. We take our reputation seriously and always attempt to provide prompt, courteous, and professional service at competitive prices.

Kristy S.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Quoted new roof. Haven't pulled the trigger just yet, but they have been excellent so far.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Lori M.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: I purchased the roof maintenance package. |James provided pictures and details of what was found.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Carita W.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: They were on time and very patient in answering our questions. I thought that James was very knowledgeable and assisted greatly in helping us to make any necessary decisions. We got a total of 5 quotes for this work, and by far, Secure Roofing's proposal was the most complete and the most thorough. The roof looks great - only up for about 1 month - no issues so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Diane S P.
06/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Mike J.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: removed old shingles, put news on, new drip edge, painted drip edge, installed new ridge vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Glynda S.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Our roof replacement was handled in a very professional manner. Communication was easy and clear. The price quoted was fair and the work was performed for that price. All work was completed and debris removed on time. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

antoine H.
04/2014
4.0
roofing
  + -1 more
Oversell; Over-priced estimate.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,999

Response from Secure Roofing
Secure Roofing attempts to educate our customers in regard to roofing material options available, neighborhood suitability and HOA requirements, when applicable. Our published deal prices are the lowest per square on Angie's List in the Houston market in their respective categories. At $4,799 per 2000 sq feet, our Lifetime Architectural Shingle Offer is currently priced lower than any other company at this square footage. We are the only company currently offering a deal for a traditional 3 tab shingle in the Houston area on Angie's List. At $3,999 for 2000 square feet, it is the absolute least expensive offer per sq. foot in the Angie's List Houston area market. The size of your roof is invariably considerably larger than the living area of your home. If you are considering one of our online offers, we strongly recommend you contact us prior to purchasing so we may provide the total roof measurement and complete price estimate. This way we may avoid refunds and any disappointment that may arise from final pricing due to the total roof size of your home. This Angie’s List member bought our 3-tab offer prior to consulting us and allowing us to measure his roof, which turned out to be 4000 square feet in a neighborhood that does not have 3 tab shingles. I believe this lead to a cost estimate that exceeded his initial expectations. Please read the reviews from clients that moved forward with us to actually perform work to better evaluate our company.

Blake H.
01/2014
5.0
gutter repair, roofing
  + 0 more
.
Description of Work: New high end roof + gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Rachel C.
11/2013
5.0
roofing
  + -1 more
Very smooth and prompt!
Description of Work: Replaced shingles and two rotten pieces of decking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,999

Lisa E.
09/2013
5.0
chimney repair, roofing
  + 0 more
Very well. Would use again.
Description of Work: Put flashing, rings around roof vents and chimney, inspected roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Pamela H.
09/2013
5.0
roofing
  + -1 more
unknown
Description of Work: Selling a house & inspection called for replacement of the roof. they signed option & said to go ahead with new roof. Mr Pruett from Secure Roofing was very responsive and conscientious; he got the bid to me within 4 days but the buyer backed out the day after Mr Pruett turned in his bid to me. I feel like SecureRoofing & Mr Pruett would have done an excellent job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan C.
04/2013
5.0
roofing
  + -1 more
See above.
Description of Work: We have a vacation house in Columbus, Texas. The roof was about 30 years old and needed to be replaced. I saw Secure Roofing's reviews in Angie's List and decided to give them a call. I arranged to meet James Pruitt several days later in Columbus, he gave me a bid, and the following week Secure Roofing replaced the work. I found James to be excellent to work with, knowledgeable, careful, and reasonable. (I had previously had a bid for $6,000 to replace the roof several years ago). The men working for him worked very hard, and James was there the entire time to supervise. When they were finished, James got back on the roof and went over it carefully to make sure everything was done properly. He even repaired and painted some of the flashing himself and had his men replace some of the facia boards that had rotted. He also used the extra roofing tiles to re-roof our water pump house. His crew and he cleaned everything up well and went over the ground with a strong magnet to make sure all the nails were picked up. The whole time James was professional and courteous. I plan on using Secure Roofing when we re-roof our carport sometime later this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Vanessa W.
04/2013
2.0
roofing
  + -1 more
unknown
Description of Work: Before purchasing the "The Big Deal", we had James from Secure Roofing come out to verify that our roof was in the parameters of The Deal. My husband was upfront about our budget. James encouraged us to buy "The Deal" before it expired. My husband and I were very upset/disappointed when we received our estimate and it was an additional $4,000.00 over and beyond the $3,999.99 we had spent on The Deal. We felt James had deceived us from the beginning. I sent James an email stating that we were very upset regarding his level deception and that I was contacting Angie's list for a refund. I told James I refused to do business with a company that resorts to dishonesty, trickery and deception to make a sale. James responded to that email saying he contacted Angie's list and we would receive our refund...
Rating CategoryRating out of 5

Response from Secure Roofing
As soon as I was made aware that my quote was beyond their budget, I contacted Angie’s List to assist in getting this Angie’s List customer a refund. Had they indicated to me what their budget was prior to making their Big Deal purchase, a refund could easily have been avoided. Because we had discussed the size of their house and how it relates to final roof size and that they were concerned enough about their roof pitch to ask me to come out and measure it, it was apparent this Angie’s List customer understood that the final price of their roof replacement would be considerably more than the base price offered as part of the Big Deal. Because Angie’s List holds back the money sold via Big Deals and the money is not “earned” until the roof is installed, there is no incentive for me to engage in any kind of dishonesty or deception to make a sale prior to reaching a final agreement. The quotes provided to all customers are thoroughly detailed and completely transparent. A contract or sale is not made until the final terms of the proposal are mutually agreed on. This customer was made aware that the price of our offer would go up after the two week initial offer period ended, not to pressure them to make a sale but to be transparent about pricing. So I disagree strongly about the substance of this review and was surprised and disappointed at this customer over the accusations it contained. Perhaps they felt they needed to create a reason to substantiate a cause for a refund from Angie’s List when no reason was in fact needed. Nevertheless, my motivations to make a sale in this case were completely mischaracterized.

Contact information

7149 Roswell St, Houston, TX 77022

http://www.secureroofs.com

Service hours

Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 6:30 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Chimney Repair,
Exterior Painting,
Siding,
Insulation

FAQ

Secure Roofing is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 6:30 PM

Tuesday: 8:30 AM - 6:30 PM

Wednesday: 8:30 AM - 6:30 PM

Thursday: 8:30 AM - 6:30 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Secure Roofing accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Secure Roofing offers free project estimates.
Yes, Secure Roofing offers eco-friendly accreditations.
No, Secure Roofing does not offer a senior discount.
No, Secure Roofing does not offer emergency services.
Yes, Secure Roofing offers warranties.
Secure Roofing offers the following services: Secure Roofing installs traditional 3-Tab, Lifetime Architectural, Designer and Luxury Shingles. SR installs Energy Star Rated Shingles, and Low Slope Self Adhered and Torch Down Roof Systems when part of a complete roof installation.
We no longer service 3 and 4 story townhomes. We do not perform repairs on flat roofs. We only provide flat roof replacement part of a complete roof installation.

Contact information

7149 Roswell St, Houston, TX 77022

http://www.secureroofs.com

Service hours

Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 6:30 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM