About us
Business highlights
50 years of trusted experience
Services we offer
Services we don't offer
Amenities
Warranties
YesAccepted payment methods
Reviews
4.06 Reviews
Showing 1-6 of 6 reviews
Mollie G.
12/2015
appliance sales
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
AndeeAnn E.
11/2014
appliance sales
+ -1 more.
Description of Work: Great salesperson. Very knowledgeable. Delivery on time and good service. Don't remember the price but it was good compared to other places. Also, not sure about the date, but no problems with the freezer. Very pleased with everything.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
John F.
01/2014
appliance sales
+ -1 moreWent into store. Picked out a fridge. Bought it. Had it delivered.
Description of Work: Bought a new refrigerator.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$900
Marlin W.
08/2013
appliance repair
+ -1 moreI purchased a whirlpool front loadwasher and dryer set. It was in like new condition. I saw the same set at Sears for over a 1,500. They delivered it the same day. And I haven't had any problems with it.
Description of Work: Delivered a washer and dryer set.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$499
Response from Scratch and Dent Appliances
Marlin W.
08/2013
appliance repair
+ -1 morePurchased front load washer and dryer set. Delivered same same day.
Description of Work: Purchased front load washer and dryer set
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$499
Jared O.
01/2011
appliance repair, appliance sales
+ 0 moreYou can get extremely cheap appliances from this store, but if anything goes wrong do not count on them coming out to fix the appliance. They will not answer the service phone. You leave message, and then nothing happens. I have called every single day for a week with no response. Do not be tempted to buy used appliances from this company. If you do, then please be aware that you will NEVER be able to get service out to help you when you need it. This is an unreliable company that will not return your phone calls. Please be aware of the risks of doing business with this company.
Description of Work: Scratch and Dent appliances sold us a refrigerator, but within one month it needed a repair. They have a one year service warranty. However the very next day the refrigerator was still leaking water out of the bottom. I have been trying to call them every day for over a week, but they never answer the service line. They also only take cash, but they never tell you that. Please be aware of the risks of doing business with this company.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$70
Response from Scratch and Dent Appliances
Contact information
6650 Hoover Street, Houston, TX 77092
scratchanddentonline.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation,
Appliance Repair,
Appliance Refinishing,
Appliance Repair - Small
FAQ
Scratch and Dent Appliances is currently rated 4 overall out of 5.
Scratch and Dent Appliances accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Scratch and Dent Appliances does not offer free project estimates.
No, Scratch and Dent Appliances does not offer eco-friendly accreditations.
No, Scratch and Dent Appliances does not offer a senior discount.
No, Scratch and Dent Appliances does not offer emergency services.
Yes, Scratch and Dent Appliances offers warranties.
Scratch and Dent Appliances offers the following services: WE SALE APPLIANCES AND FIX ANY TYPE OF APPLIANCES AS WELL .`
WE DO NOT FIX ELECTRONICS.
Contact information
6650 Hoover Street, Houston, TX 77092
scratchanddentonline.com