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Safe Haven Security

Home Security Systems, Home Automation

About us

Safe Haven is national leader in home security and home automation since 1999 with 28 office nationwide. We take pride on partnering with the best in our industry to monitor you home 24/7 ADT. We are the 3rd largest ADT dealer in the nation. Our consultants and technicians are hired only after undergoing a 10 year FBI fingerprinting background check to then be licensed by the state. Additional email - info@bltelecom.com. Additional contact name - Arreana Wall.

Business highlights

25 years of trusted experience

Services we offer

Home security, home automation, video monitoring

Services we don't offer

Commercial services (Business)

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Ken M.
01/2017
1.0
home security systems
  + -1 more
At first glance everybody was very kind and it seemed to go very well they offered me a free alarm system with waived activation fee and also a $250 referral as a realtor/broker. When the work was performed and everything was complete I noticed that there were many blank areas in my house they were unprotected when I requested additional protection they tried to charge me over $900 for sensors. So basically only the front of my house can be protected with their program not the entire house and you have to sign a contract that cost you roughly $1800. That's not the worst of it when I referred them other people they use my Social Security number and name on the contract for a house I never lived in Internet holding me responsible for that contract. The man behind this potential he perpetrated fraud is Richard Smith who is the manager out of Kansas City who basically told me tough luck the contract stands and I would be held responsible personally for house I've never lived in or owned. The worst part is ADT corporate told me I had to deal directly with them so now I have to seek legal advice on the situation. I would stay as far away from Safehaven security as you possibly can as their service is definitely an F or F minus.
Description of Work: I had an alarm system installed in my house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    8300 FM 1960, Houston, TX 77070


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation

    FAQ

    Safe Haven Security is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Safe Haven Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Safe Haven Security offers free project estimates.
    No, Safe Haven Security does not offer eco-friendly accreditations.
    No, Safe Haven Security does not offer a senior discount.
    No, Safe Haven Security does not offer emergency services.
    No, Safe Haven Security does not offer warranties.
    Safe Haven Security offers the following services: Home security, home automation, video monitoring
    Commercial services (Business)

    Contact information

    8300 FM 1960, Houston, TX 77070


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 5:00 PM