I'll let y'all judge by the photos. I hired R&R to re-plaster my pool and upgrade the drains and replace the light and conduit. The work was done in a timely manner, and all seemed fine for a couple weeks. Then dark spots, light spots, footprints, etc. started showing up in the plaster. I contacted Mr. Palacios several time to get him to remedy the issue, but he would not even come and look at the problem. He gave me a two year warranty, which is apparently worthless.
Description of Work: Pool replastering
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$4,000
JANETTE S.
03/2017
4.0
pool cleaners
+ -1 more
They did real good and had it done in two days but now I see black streaks showing through. I don't think they put the white plaster on thick enough in a few places and I am waiting for Richardo Palacious to get back to me to see what he can do about it. I just had the work done in February.
Description of Work: Replastering a pool.
Rating Category
Rating out of 5
value
4.0
Yes, I recommend this pro
$3,800
Doni W.
07/2015
5.0
pool cleaners
+ -1 more
unknown
Description of Work: Drained pool, chipped out bad spots in existing plaster, prepped for new plaster. Came back three days later and re-plastered entire pool, installed all new fittings & drain cover, and replaced small tiles on pool steps. As per our agreement, the tile around the upper inside of the pool was not replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
George S.
07/2014
2.0
pool cleaners
+ -1 more
Mr. Palacious started out really good. He promised a 1.5 week finish and it took him 1 month. He clearly was working on other jobs at the same time and did not return my calls. Part of the repair was the replacement of both skimmers which required pressure testing to ensure they did not leak water or air. Skimmers are connected via PVC to the pool pump. Several months after the job was completed the pool developed a air leak under the skimmer(I had it pressure tested) I informed Mr. Palacious of the issue and he has never called back.This was a big, expensive job and the least I expected was a quality job. He refuses to talk to me and clearly has no intention of repairing his sub standard work. Beware of R & R Pool Plasterers. The are a company of low integrity with an owner that does not back up his worse, even worse he does not care. I intend to sue R & R and Mr. Palacious and get a judgement that I intend to enforce. Call me at 281 802 4286 to discuss.
Description of Work: Remodeled my 40 year old pool, including remove old deck, replaster old pool, replace deck with new deck with cool deck
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
12/2005
5.0
pool cleaners
+ -1 more
We use R and R Pool for all our pool needs. They come in every week, and check everything out. They replace all the filters as necessary, and maintain the proper pH balance. They check everything to make sure it's maintained, as they are a very high quality company.
Description of Work: R and R Pool Plastering & Repair did maintenance on our pool.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
12/2005
5.0
pool cleaners
+ -1 more
The wall halfway down the inside of the pool needed some brick, and tile work. The company we hired did a great job. R&R Pool sent Roni out. She was very efficient, and knowledgeable in pool repair. The brick, and tile that was replaced matched perfectly to the rest of the pool. The work was great, and very reasonably priced.
Description of Work: We had some tile that needed to be replaced around the inside of our pool, so we hired R&R Pool Repair. The tile was matched up perfectly, and the brick that was replaced around the inside was perfect as well.
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Service Categories
Pool and Spa Service
FAQ
R & R Pool Plastering & Repair is currently rated 3.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
R & R Pool Plastering & Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, R & R Pool Plastering & Repair offers free project estimates.
No, R & R Pool Plastering & Repair does not offer eco-friendly accreditations.
No, R & R Pool Plastering & Repair does not offer a senior discount.
No, R & R Pool Plastering & Repair does not offer emergency services.
No, R & R Pool Plastering & Repair does not offer warranties.
R & R Pool Plastering & Repair offers the following services: Remodel swimming pools & spas new tile coping brick flagstone, re-plaster with white plaster, diamond brite & color plaster.