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Quality Home Products of Texas

Water Filtration and Softening, Plumbing, Water Heaters,

About us

Established in 1989 *Over 60,000 established, satisfied customers *2009, 2011, & 2016 Better Business Bureau Awards of Excellence - Pinnacle Award Winner *2008, 2010, 2012, 2013, 2014, & 2015 Better Business Bureau Awards of Excellence - Winner of Distinction for Customer Service

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

WATER TREATMENT SYSTEMS, REPLACEMENT FILTERS, WATER ANALYSIS, BOTTLELESS COOLERS, NAVIEN TANK-LESS WATER HEATERS, GENERAC AND KOHLER STANDBY GENERATORS, CUSTOM CLOSETS AND INTERIOR DOORS.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8227 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 227 reviews

Yucob R.
07/2022
1.0
water softeners
  + -1 more
Unless you're a White Hispanic or a Female I would warn you about attempting to work here. Black men DO NOT go to this company. You have been warned. Myself and two other black men just went through all types of ostracization and obvious disparate treatment under the hand of a woman named Monica who is the managing head of the company. She literally threatened me with violence and ended up firing me without giving a reason. She called a private meeting so she could brow beat me on working an area she didn't like, which was mainly minority owned homes, and when I got tired of hearing it I stood up to walk out of the meeting. She went on to ORDER me to sit down or as she put it "or you no longer work for Quality" Yet this same person moved a white hispanic male, with no management experience, who was hired the same day I was, into the management position of another black man she just fired. I have over 10 years of provable crew sales management experience and I was one appointment behind their top guy. I was literally one of the top two reps in the company. This place favors women and white hispanics and treats the black men like dogs that better be happy to be on a leash. You have to question yourself about a company that allows their workers to be treated like this. Is this what eQuality is? There are no black men in upper management and now they fired and/or ran off all the black men in their door to door dept. Do not work here!
Description of Work: I was employed there

Rating CategoryRating out of 5
professionalism
1.0


Darrell M.
08/2021
1.0
appliance repair, generator service
  + 0 more
Purchase hone generator. After waiting three months for the inventory generator to be installed, the install was incomplete. Quality did not schedule an upgrade of gas. After many, many calls over five weeks, they finally scheduled the gas meter upgrade. During those five weeks, I called on average 3 - 4 times per week asking for a manager to speak to. I NEVER RECEIVED a call from anyone. Only a brief "text" that we are working on it. It's now been six weeks, and they refuse to talk live. Also - after completing the original install, the work crews left garbage/trash near the workspace. I will not recommend doing business with Quality - mainly because they have no concept of how to treat customers. Refusing to talk live is not something I would have expected.
Description of Work: Purchase and install of home generator

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$16,000

Liz F.
08/2018
5.0
water softeners
  + -1 more
Excellent explanation of the water treatment system. Jamal took the time to answer our questions and very professional.
Description of Work: Water Treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PJ S.
08/2018
5.0
water softeners
  + -1 more
Very well. Extremely professional and courteous.
Description of Work: Installed water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cristian M.
08/2018
5.0
water softeners
  + -1 more
Everything was amazing! He was professional ! Top class rep!
Description of Work: Water test

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jose Adrian G.
08/2018
5.0
water softeners
  + -1 more
Lupe was awesome he knew a lot about the installation and operation of the product
Description of Work: Water softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jesus C.
08/2018
5.0
water softeners
  + -1 more
Mr. Holden was excellent he was so dedicated and explain it everything about the system and all about the company show us the difference and the importance of having a good quality water softener system
Description of Work: Replacement a new water system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janelle N.
08/2018
5.0
water softeners
  + -1 more
Amazing!Loved it.Fun guy.Realy good.
Description of Work: Water service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,690

Brooke N.
08/2018
5.0
water softeners
  + -1 more
He was entertaining, fun, and funny.
Description of Work: Water service

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,690

Mike F.
08/2018
5.0
water softeners
  + -1 more
Perfect. He removed the old system and installed the new system quickly and everything looks great. He explained how it worked and what maintenance would be needed and when.
Description of Work: Water softener installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marquel M.
08/2018
5.0
plumbing, water softeners
  + 0 more
It went very well. Very pleased with how the demonstration went. Definitely recommend & Jamal was very professional and nice!
Description of Work: Water system for clean water

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ernesto Spiro P.
08/2018
5.0
water softeners
  + -1 more
Awesome! Jamal was friendly and polite. He answered all our quedtions and showed he had real knowledge of the product.
Description of Work: Water Softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keisha M.
08/2018
5.0
water softeners
  + -1 more
Awesome. We will be calling for service.
Description of Work: Water Softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tara B.
08/2018
5.0
water softeners
  + -1 more
Jamal was knowledgeable and did an excellent job demonstrating the water system.
Description of Work: Water Softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Curtis B.
08/2018
5.0
water softeners
  + -1 more
Very good. He was a very good salesman
Description of Work: Water softner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christiam O.
08/2018
5.0
electrician, plumbing, water softeners
  + 1 more
Best experience by far. Lupe was beyond professional, exemplary.
Description of Work: Installation of water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carlos R.
07/2018
5.0
window treatments
  + -1 more
It went very well! Kelly was polite, knowledgeable, and a big help! His water tests helped clarify what impurities are present in tap water and also how the water treatment systems would improve our health and daily costs. Would refer him to other family and friends.
Description of Work: Requesting information

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim B.
07/2018
5.0
water softeners
  + -1 more
Excellent. Provided great service and made recommendations for regular upgrades. Very personable and honest service and feedback. Price included filter cartridges replacement.
Description of Work: Water softener annual checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

April S.
07/2018
5.0
water softeners
  + -1 more
It was great. Lupe was very informative & knowlegeabe. He answered all my questions. His service was awesome. I would recommend him to all my family, coworkers & church members
Description of Work: Water softening system installed

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Rosalind H.
07/2018
5.0
water softeners
  + -1 more
Jamal was awesome and very professional my husband and I enjoyed the presentation.
Description of Work: Water Softener unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kanika T.
07/2018
5.0
water softeners
  + -1 more
Well my water tech was named Lupe. He was awesome! Lupe went above and beyond his job. I would reccomend this product to everyone.
Description of Work: I needed my new water system installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

Chiara S.
07/2018
5.0
water softeners
  + -1 more
Mr. Trevino was wonderful and efficient. He explained everything thoroughly and answered our questions with ease. We cannot wait to see the results of our treatment system
Description of Work: Water Treatment system installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jermaine J.
07/2018
5.0
water softeners
  + -1 more
Very well he did a great job presenting
Description of Work: Nothing just trying to sell water system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Devonna T.
07/2018
5.0
electrician, plumbing, water softeners
  + 1 more
Lupe did a great job! Very professional, knowledgeable, & courteous.
Description of Work: Home filtration system installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cassandra W.
07/2018
4.0
water softeners
  + -1 more
Jamal was very knowledgeable and punctual. Explain everything in detail.
Description of Work: Water test

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

555 E Airtex Dr, Houston, TX 77073

https://www.qualitytx.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
Water Heaters,
Appliance Repair,
Electrical,
Window Treatments,
Closets,
Generator,
Doors,
Water Coolers

FAQ

Quality Home Products of Texas is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Quality Home Products of Texas accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Quality Home Products of Texas offers free project estimates.
No, Quality Home Products of Texas does not offer eco-friendly accreditations.
No, Quality Home Products of Texas does not offer a senior discount.
Yes, Quality Home Products of Texas offers emergency services.
Yes, Quality Home Products of Texas offers warranties.
Quality Home Products of Texas offers the following services: WATER TREATMENT SYSTEMS, REPLACEMENT FILTERS, WATER ANALYSIS, BOTTLELESS COOLERS, NAVIEN TANK-LESS WATER HEATERS, GENERAC AND KOHLER STANDBY GENERATORS, CUSTOM CLOSETS AND INTERIOR DOORS.

Contact information

555 E Airtex Dr, Houston, TX 77073

https://www.qualitytx.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM