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Quality Door Service

Garage Doors, Doors

About us

In business since 1979 and all communications are directly with the owners. Charges are determined by the job, free estimates we come out and give you options if you decide to do the work we will if not we leave at no charge. Phones answered from 7:30am - 4:00pm Monday - Thursday and Friday 7:30am-3:00pm leave a message after hours to schedule work for the next day Usually same day service. Huge inventory on truck for all standard doors. This can save you time and prevent a costly 2nd trip. Honest quality work at a fair price. If we don't fix it there's no charge. Call: 713-683-0110 | Text: 713-412-9328 | e-mail: bob@qdshouston.com | Website: qdshouston.com

Business highlights

46 years of trusted experience

Services we offer

Residential door repair and replacement doors and sections, repair or replace door openers with Liftmaster products

Services we don't offer

Commercial Doors, Gates , Entry Doors

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.91,438 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 426-450 of 1438 reviews

Mike B.
06/2014
5.0
garage doors
  + -1 more
Very experienced and friendly people, who obviously knew what they were doing. Offered a lot of helpful advice about how to maintain the new opener. I could not have been more satisfied with the results
Description of Work: Installed new Liftmaster garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael S.
06/2014
5.0
garage doors
  + -1 more
They were able to come on short notice (less than 24 hrs) , Very professional, very knowledgeable, very fast. I would say they were in and out in less then 2 hours. Gave me some tips on maintenance so i don't break another spring. Also gave me advice on a replacement automatic opener ( chamberlain), which i installed myself, All in all i was very pleased, adn would recommend to anyone.
Description of Work: Door spring broke. He replaced springs and put on new nylon rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth B. B.
06/2014
5.0
garage doors, doors
  + 0 more
They are absolutely fantastic. These two men came out on time. They are phenomenal. I expected them to tell me to replace my doors. They put on all new rollers and greased them. One of the doors was smashed, they fixed they dent. I have two practically brand new doors. I told them I?ve been trying to find batteries for the garage door opens. They gave me the batteries and brand new openers.
Description of Work: They came out to look at my doors and repair them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathy P.
06/2014
5.0
garage doors
  + -1 more
Made an purchase from Quality Door Services on a Sat. They called on Sun. to schedule my appt. for the next Tues. I got a call 15 minutes prior to my appt. telling me they were on their way. Showed up right on time and were very nice to deal with. They explained what they were doing as they went along and gave me tips on how to take care of my garage door parts. My garage door rolls up and down more smoothly and very quietly. I would definitely use them again.
Description of Work: Replaced garage doors old metal rollers with nylon rollers. Lubricated all hinges on the door and the spring and made sure the door was functioning properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James B.
06/2014
5.0
garage doors
  + -1 more
Door's operation is quieter and smoother.
Description of Work: Replaced garage door's original door rollers with nylon ball-bearing rollers. Inspected tracks and rails.Lubricated door and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Don B.
06/2014
5.0
garage doors
  + -1 more
Bob and Terry showed up right on schedule, replaced all of the rollers on the doors with new ones, adjusted springs, and lubricated everything. Also, gave me valuable information on how to keep everything in tip top shape for years to come. The guys were great and I wouldn't hesitate to use them again or refer them to a friend or neighbor.
Description of Work: Tuned up both garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa B.
06/2014
5.0
garage doors
  + -1 more
I learned from him and he didn't charge me anything for the quick visit. He was very knowledgeable and helpful! If my garage did have any issues in the future, I'd call him again!!
Description of Work: Very prompt response to our request to have our garage door examined to see if there were any issues with it. The provider was honest and very kind! Right away he knew that all our garage door needed was some oil; he showed me what kind to buy and gave me a lesson on how to apply it for routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

leila S.
05/2014
5.0
garage doors
  + -1 more
Could there be a nicer, more knowledgeable couple of guys in the garage door industry??! I doubt it. I have used them before and will use them again. Honest, will not oversell, prompt and enthusiastic about doing a great job for you. Being a female with no knowledge of garage door mechanics, they were respectful and reassuring as my old garage door coil had snapped and nearly killed me. My door is now quiet and smooth.
Description of Work: Replace existing garage door motor and over-the-door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

LINZAY K.
05/2014
5.0
garage doors
  + -1 more
I have used Robert and his team perhaps 3 times in the past. Most of the time he was able to get out the very same day. He has been honest and tried to save me money when he could. On this last visit, however he explained that the opener had given up the ghost and would need to be replaced. He came back in a few days with an opener and he had it installed and adjusted in about an hour.
Description of Work: Robert came by and replaced my garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Mary E.
05/2014
5.0
garage doors
  + -1 more
From the deal page.... it does not list the areas that are served by the provider. Purchasers need to look a the providers page and it nicely shows a map of areas that they serve. I purchased the deal and received an email from provider advising that they do not service my area. Contacted member services, refund being issued. Wish that the deal showed the service area map. This would help everyone.
Description of Work: Purchased deal for garage door tune up - $99.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

$99

Response from Quality Door Service
Sorry. But on our profile page it tells the areas we do not go to as does our map

Michael M.
05/2014
5.0
garage doors
  + -1 more
Bob troubleshoot garage door opener, found burned PC Board; Offered new PC board or new opener; Because my opener was 15+ years old opted for new LiftMaster Opener; Very pleased with workmanship of Quality Door and installed equipment.
Description of Work: Replaced Garage Door Opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Dean E.
05/2014
5.0
garage doors
  + -1 more
Put in a distress call to Bob & Larry on a hectic get-away Friday not really expecting more than schedualing a service call for next week. To my surprise Bob said sit tight and less than 30 minutes later they roll up and get right on it. Maybe 35-40 minutes later they write me up and they're gone. A study in professionalism that took me back to another time. Also, Bob was free with do's & don't's curiously not found in the owners manuel - nice!
Description of Work: Replaced (2) tortion springs and (10) commercial rollers on an 8' X 16' , 3 panel, LiftMaster residential garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicole Y.
05/2014
5.0
garage doors
  + -1 more
Was very pleased with how knowledgeable Bob was. I am looking forward to getting him back out to finish everything up, he actually came out last week to finish the job but half my backyard was in my driveway due to another project and he was not able to do what he needed so as soon as this other issue is cleaned up he is coming back out.
Description of Work: I bought the $99 tune-up and wheel replacement but knew there would be more since I had broken springs and a broken belt on one of the garage doors. When Bob came out he immediately told me to call Chamberlain because they offer a lifetime warranty on their belts for my particular opener and then he would come back and get everything fixed for me. I called Chamberlain and sure enough, a couple questions and they sent me out a new belt, I received already and waiting for some other construction around my house to be done for Bob to come out and finish everything up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kay T.
05/2014
4.0
garage doors
  + -1 more
We called another garage door company, Overhead Door, who came out and serviced the opener.
Description of Work: Came out and said that the existing wood door was too heavy for the existing opener. Recommended replacement of the opener and or door. Stated that they would refund the cost of the Big Deal since they could not provide the service or apply it to the replacement cost. We did not agree and requested a refund.

Rating CategoryRating out of 5
responsiveness
4.0
punctuality
4.0


Response from Quality Door Service
OUR RECORDS SHOW THAT YOU WERE HOLDING THE DOOR UP WITH A 6 FOOT 2 X 4 BECAUSE THE DOOR WAS EXTREMELY HEAVY... THERE WAS NO WAY WE WERE GOING TO INSTALL A DOOR OPENER ON THAT DOOR AND WARRANTY IT.... IT WAS A SAFETY HAZARD I'M SORRY BUT IF IT'S NOT DONE THE WAY I WAS TAUGHT OVER THIRTY YEARS AGO .... WE ARE GOING TO HAVE TO WALK AWAY FROM THAT !!!! BOB MYERS...Q.D.S.

TONY G.
05/2014
5.0
garage doors
  + -1 more
The service turned out fine, everything went great. He came the day I purchased the big deal. I did not pay more then the $99 of the big deal. I highly recommend them, they did a great job.
Description of Work: I had purchased a big deal for Quality Door Service. They put on new vinyl rollers on the garage door, and then they lubricated the rails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

jerry L.
04/2014
5.0
garage doors
  + -1 more
the installers called saying they were on the way and showed up as promised. They reviewed the problem with me, explained what would be done and how long it would take. They finished on schedule. They replaced the spring, changed out the rollers, lubed the door and took time to tell me how to maintain it so it would last longer. I am very pleased with the service, price, and the overall experience with the company.
Description of Work: Bob answered my call and gave me instructions on what not to do to keep from making the problem worse. I called in the afternoon and he was able to schedule my appointment for 8:00AM the next morning. Price was quoted over the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dheeraj S.
04/2014
5.0
garage doors
  + -1 more
Sent the request through Angie's list at 7:30 AM, got an email to call them in about 10 minutes. They asked if they could come around noon. Showed up around 9:45, and left by 10:15.
Description of Work: Our sensors stripped from the wire. Quality Door fixed the sensors, found a broken hinge, fixed that, greased the entire door to reduce the overall noise of the door, and reprogrammed a remote keypad that was not working and did it all in under an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Susan D.
04/2014
5.0
garage doors
  + -1 more
I told him that my garage door has been making squeaking noises for the last few days and the noise keeps getting worse. He told me to purchase Liquid Wrench Penetrating Oil and spray all the rollers and the tracks then open and close the door a few times to see if that works. I purchased the product and used it today and it worked great! Bob could have easily made a service call and charge me for his time, but instead he gave me great advice and said that if the product did not work to call him back and he would take a look at it. I am so grateful that I called one of the last honest business owners who could have made a buck, but decided to help me fix the problem myself. I am so happy that I contacted Bob and I will definitely use him in the future. I highly recommend Quality Door Service. Thank You Bob!
Description of Work: Bob gave me great advice on how to fix my squeaking garage door.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura M.
04/2014
5.0
garage doors
  + -1 more
These guys do all of my garage door stuff. They're awesome!
Description of Work: Maintenance of doors. Fixed door that was not opening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalie B.
04/2014
5.0
garage doors
  + -1 more
Work took less than 30 minutes. The guy even replaced the dead battery in the garage door opener.
Description of Work: Repaired our garage door, which was off the hinges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

S L S.
04/2014
5.0
garage doors
  + -1 more
I called to schedule service, and Bob called back that afternoon. The appointment was made for a couple of days later, based on my availability. The morning of the appointment, Shawn called to let me know they were about 20 minutes out. He and Terry arrived early and got to work. They only had to do one door, because the other one is never used - it's functionally a garage wall - so in less than an hour, they had replaced the rollers, straightened a bent portion of the track, lubricated the track and hinges, and I experienced the quietest, smoothest-moving garage door opening in my 10 years in this house. Terry explained about annual lubricating - showed me where and how and recommended the appropriate product. They were pleasant, courteous, efficient and knowledgeable. They'll definitely get the call when the time comes to replace the opener itself!
Description of Work: 'Tuned-up' my automatic garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert M.
04/2014
5.0
garage doors
  + -1 more
Impressive! My expectation was to have a garage door which opened freely, and what I got was the smoothest and quietest garage door that I have ever had. This will be the only company I call in the future for garage door repair.
Description of Work: Provided "tune-up" of two garage door tracks/rollers. Adjusted garage door tracks so that door would open and close freely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Leilascott M.
04/2014
5.0
garage doors
  + -1 more
This is an honest, good company. I will use them again for sure!
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Cecilia T.
04/2014
5.0
garage doors
  + -1 more
Out garage door opener would open but not close unless we held down the wall button in the garage, what a pain! After 3 weeks we finally decided to do something about it. Called a highly rated contractor who quoted us $154 which includes the service call and replacing the pair of sensors. Next we called Quality Door Service and spoke to the owner Bob. He asked us to go and wipe the senors with a damp cloth, not wet but damp, in order to dislodge any cobweb or small debries that may be on them. Frankly, we were doubtful but thought 'what the hack.' After we wiped the sensors down, the green blinking light finally stayed solid green. As soon as the wall button was touched, the garage door began to close, and close, until it was completely closed!!!! Unbelievalbe. We called Bob back immediately to thank him for helping us fixed this pesty problem without even makeing a service call. He was very kind about it and said he did not want people to spend money unless it was necessary. He said others (garage door service) won't tell you that. You got that right Bob! Thank you for your honesty and helpfulness. We'd definitely call Quality Door Service in the future.
Description of Work: Helped us fixed our garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane S.
04/2014
5.0
garage doors
  + -1 more
Awesome! I'm sorry I didn't get the two guys' names, but they called to say they were on their way and were a bit early. They got right to work. Both of them were very friendly yet professional. I asked questions about the maintenance of the door as they worked and they answered all my questions, showed me how to take care of the door myself (including the product they use). This is a great company and I will definitely use them again and will refer them.
Description of Work: Put the garage door back on track. Inspected all parts to make sure they were working properly and not damaged. Replaced the metal wheels with silcone ones (much quieter!), lubricated and oiled all parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

3611 Peppermill Rd, Houston, TX 77080

http://qdshouston.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Quality Door Service is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 3:00 PM

Quality Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Door Service offers free project estimates.
Yes, Quality Door Service offers eco-friendly accreditations.
Yes, Quality Door Service offers a 10% senior discount.
No, Quality Door Service does not offer emergency services.
Yes, Quality Door Service offers warranties.
Quality Door Service offers the following services: Residential door repair and replacement doors and sections, repair or replace door openers with Liftmaster products
Commercial Doors, Gates , Entry Doors

Contact information

3611 Peppermill Rd, Houston, TX 77080

http://qdshouston.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 3:00 PM