In business since 1979 and all communications are directly with the owners. Charges are determined by the job, free estimates we come out and give you options if you decide to do the work we will if not we leave at no charge. Phones answered from 7:30am - 4:00pm Monday - Thursday and Friday 7:30am-3:00pm leave a message after hours to schedule work for the next day Usually same day service. Huge inventory on truck for all standard doors. This can save you time and prevent a costly 2nd trip. Honest quality work at a fair price. If we don't fix it there's no charge. Call: 713-683-0110 | Text: 713-412-9328 | e-mail: bob@qdshouston.com | Website: qdshouston.com
Business highlights
46 years of trusted experience
Services we offer
Residential door repair and replacement doors and sections, repair or replace door openers with Liftmaster products
Very professional. Called before coming out. Actually came out 30 minutes ahead of scheduled time which was fine with me. During inspection he noticed the belt on my opener was on it's last leg. Luckily he advised me the belt is covered with a lifetime warranty which I was unaware of. Even gave me instructions on how to replace the belt myself if I desire to. Will definitely use this company again.
Description of Work: Preventive maintenance. Adjusted springs, lubed hinges, inspected door and opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Daniel B.
09/2014
5.0
garage doors
+ -1 more
Ordered the 99 dollar garage door tune-up - adjust and replace with nylon rollers. While they were there I had them replace all door springs and the main door operator. They also did repairs on both doors and tracks. Was very pleased with the work and the price.
Description of Work: See below
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Axel S.
09/2014
5.0
garage doors
+ -1 more
Great, prompt service. Definitely would recommend and will use again!
Description of Work: repair garage door, replace rollers on two doors and oil/lube all pertinent parts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
suzanne M.
08/2014
5.0
garage doors
+ -1 more
sean called before arriving to confirm appointment and state his arrival time; he was very professional, courteous and extremely knowledgeable about all things concerning garage doors/openers; he took the time to educate me and answer all of my questions, as well as teach me how perform future maintenance myself, possibly avoiding another service call. he spent about 10 minutes taking apart my old opener, cleaning and inserting new batteries....all in an attempt to revive it (unsuccessfully, I'm afraid). i will DEFINITELY call again, if i need their services!
Description of Work: oiled all higes, replaced all rollers and instructed me on how to care for hinges in future; also spent time attempting to repair garage door opener. also provided a comprehensive receipt with these instructions clearly stated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
ROLAND D.
08/2014
5.0
garage doors
+ -1 more
Showed up promptly within an hour of calling. He was very knowledgeable and professional. He explained the work that he performed and made recommendations for future care of the rollers. I will use this company again when the need arises.
Description of Work: Replaced bent pulley, reattached chain to sprocket, lubricated all rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
David N.
08/2014
5.0
garage doors
+ -1 more
Fixed door that was off track because axil had worn through. Discovered frozen bearing. Gave us a great deal at least as good as their Angies coupons on the door work and ended by working on both of our garage doors.
Description of Work: Repaired two garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Allen A.
08/2014
5.0
garage doors
+ -1 more
The technician showed up exactly on time (which I have found is a VERY rare occurrence!). He was very nice and professional. We had received a quote the previous day of $295 that we thought was outrageous. A friend suggested we join Angie's List so we did and found Quality Door. He took one look at the door, said the $99 special would cover the cost and had the work completed in 45 minutes. The door works better and is quieter than it has ever been in 30 years! I would definitely use this company again and would highly recommend them to anyone needing work done on their garage door.
Description of Work: Replaces all 10 rollers, moved rail to account for shifting of house, replaces cables and adjusted spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jason M.
08/2014
5.0
garage doors
+ -1 more
Went fine. Garage works good
Description of Work: Bought the $99 tune up. Needed extra parts so it cost more for the springs and eye beams.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Judy and Joe W.
08/2014
5.0
garage doors
+ -1 more
The man called me promptly to schedule an appointment, however my son ended up being able to do the work for me so I no longer needed the deal.
Description of Work: I purchased a Big Deal for Garage Door Tune-up PLUS Roller Replacement! (Up to 2 Doors)
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Deborah R.
08/2014
5.0
garage doors
+ -1 more
The person who came out was awesome! He got right to work and found broken spring that prevented door from opening...he also upgraded me to different deal so i could avoid an extra 50$ charge. Thanks so much for the great work
Description of Work: he repaired broken spring,added quiet rollers on two doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary P.
08/2014
5.0
garage doors
+ -1 more
On Friday, August 22, 2014, my garage door would not open completely. I called the provider I had used in the past, but did not receive a callback. I then called Quality Door Service based on their reviews. They came out that afternoon and replaced the t-springs on my door, which had been replaced by my previous garage door repair service, but they had installed springs that were too lightweight for my door. Quality Door Service was professional, explained what needed to be done, and did the repair work to my satisfaction.
Description of Work: Replaced the t-springs for my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$247
Kevin M.
08/2014
5.0
garage doors
+ -1 more
Called and arrived promptly. Quickly diagnosed and replaced broken coupler. Doors now open/close much more quietly.
Description of Work: Tune-up & lube; replaced rollers and limits on two garage doors (18-year-old screw drive Genie); replaced broken "coupler" on one of the openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Lawrence A.
08/2014
5.0
garage doors
+ -1 more
They were very efficient and identified the problem very quickly. The work was completed quickly also.
Description of Work: Quality Door Service installed a new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$379
Paul D K.
08/2014
5.0
garage doors
+ -1 more
request my garage door to be repaired using angie list discount that they posted. They called us the same day to arrange good time to meet for repairs - arrived on time. repairs took less than hour - replacing rollers and making proper adjustments including garage sensor and even made suggestion on items to move out way which might cause problems. Did not try to sell us something we did not need!! - just repair the garage door at the price posted. Only regret is I should have called them 6 month earlier when first had problems:)
Description of Work: repaired garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Don B.
08/2014
5.0
garage doors
+ -1 more
This is the second time that I have used Quality Door Service. They have always been right on time, very professional, and provide great service at a great price. They will provide you with valuable information on how to keep your doors working properly throughout the year. Wouldn't think of using anyone else. Definitely will refer them to my friends and neighbors.
Description of Work: Installed two new garage door openners which I provided
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robert L.
08/2014
5.0
garage doors
+ -1 more
They were very nice and good workers, and did a great job. They were very quick.
Description of Work: They came out and repaired my garage door. They came out twice, to help me out with another issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Calvin H.
08/2014
5.0
garage doors
+ -1 more
The service provider was very punctual and delivered the service as advertised. He was very knowledgeable and shared many good tips on maintaining garage door.
Description of Work: Replaced metal rollers with nylon rollers, lubricated the garage parts and fixed some of the issues that have been there since the installation of the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Tricia W.
08/2014
5.0
garage doors
+ -1 more
We had used their services before about two years ago for a different home. They were able to come out quickly after purchasing the deal. My husband dealt directly with them and everything turned out fine.
Description of Work: We purchased a Big Deal for a garage door tune-up and roller replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Austin I.
08/2014
5.0
garage doors
+ -1 more
There were no troubles with scheduling and they were responsive. They were courteous and got the job done quickly. There were able to repair my sensor as well for no additional cost. The garage door is working is well.
Description of Work: I purchased a Big Deal for a garage door tune-up and roller replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Alicia C.
08/2014
4.0
garage doors
+ -1 more
At first I didn't think he was very good because it wasn't working properly. We had to call him, and he came back out. Now, it is working okay.
Description of Work: He replaced the garage door opener.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$700
Response from Quality Door Service
WE REPLACED BOTH DOOR OPENERS DUE TO THE FACT THEY WERE FROM THE LATE 1980'S AND YOU WERE HAVING TROUBLE WITH THEM SO.... TO INSURE YOUR SAFETY AND RELIABILITY IT WAS THE BEST MOVE... WE DO NOT SELL A CUSTOMER ANYTHING THEY DON'T NEED WE PROVIDE YOU A PRICE ON FACTORY DIRECT LIFTMASTER PRODUCTS AND THE DECISION IS YOURS INCLUDING YOUR ANGIE"S DISCOUNT WERE SORRY YOU WERN'T HAPPY WITH THE OUT COME...BOB MYERS..Q.D.S.
Vicki N.
08/2014
5.0
garage doors
+ -1 more
It was great. I would recommend this provider highly.
Description of Work: Checked everything out. Adjusted where needed and replaced rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Patrick N.
08/2014
5.0
garage doors
+ -1 more
I have two junk cars in my garage that I need to get rid of, but the garage doors are jammed. I bought a Big Deal from Quality Door Service so that I could get the doors fixed. After I purchased the Deal, I was contacted by the company the same day to schedule the service. The guys came out to do the service, but they said that they weren't allowed to fix the doors because the junk cars are in there. I told them that I can't get the junk cars out because the garage doors are stuck, so I'm in a catch-22. Although the company could not help me, they were agreeable with giving me a refund. Hopefully I can use them in the future for another job.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Pam B.
08/2014
5.0
garage doors
+ -1 more
I was happy from the beginning. They got someone out right away and he did an excellent job on our door. The spring was broken and it was off the track. It's quieter now than it has ever been. At the top of the garage door there was a small crack. He moved the garage door opener up to support the door and prevent further cracking. This was above the scope and he did not charge me any extra. Very happy with the service.
Description of Work: Replaced spring, rollers and corrected an installation issue with the garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Donna H.
08/2014
5.0
garage doors
+ -1 more
This is an update of my review above. I just want to let everyone know that the owner called me to let me know he was giving me a partial refund for the portion of the service that they could not provide. I was not expecting this in any way. I felt that the service performed was at a fair price. This goes to show that this company is a reputable and honest company. A rarity these days. I would recommend these guys in a heart beat. They do what they say they are going to do and a bit more.
Description of Work: i pre-purchased the special that they had for $99.00 for cleaning/maintenance and to include replacing rollers. Unfortunately they were not able to replace the rollers due to the type of door that the builder used. Quality Door was upfront and straight forward with the reason why. I am not sure how much just the maintenance would have cost but sure it would have been about the same price. I was hoping to get a bit of a discount but hey they did an excellent job. And fixed / cleaned and reset my door opener. They also gave me some very helpful tips and hints on the opener. I would used these guys in a heart beat. very responsive and punctual. They called to let me know how far out they were and when they'd be there. They did everything they said they would.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Quality Door Service
AFTER 35+ YEARS OF BEING OUT IN THE FIELD..I AM NOW SPENDING 1/2 THE TIME IN THE OFFICE (THIS IS NOT WHAT I HAD PLANNED..... THAT.. THIS IS WHAT I WOULD BE DOING) I'M A HANDS ON TYPE GUY BUT AGE AND DOCTORS ARE KNOCKING ON THE DOOR ESPECIALLY IN THE SUMMER...I SORT OF DROPPED THE BALL ON THIS ONE BECAUSE I DIDN'T PUT A NOTE ON THE INVOICE TO SEND YOU A PARTIAL REFUND...IT'S ON THE WAY...YOU DID NOT GET WHAT YOU HAD PAID FOR..,DUE TO MY NEW PART TIME OFFICE JOB HERE..... I APOLOGIZE...BOB MYERS...Q.D.S.
Cheryl K.
08/2014
5.0
garage doors
+ -1 more
It was a Big Deal purchase. They did a good job. It was for my other house. They were great! They didn't charge me more than the $59; they didn't ask or try to talk me into it. They were very professional. They were very good. I was impressed.
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Service Categories
Garage Doors,
Doors
FAQ
Quality Door Service is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 3:00 PM
Quality Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Door Service offers free project estimates.
Yes, Quality Door Service offers eco-friendly accreditations.
Yes, Quality Door Service offers a 10% senior discount.
No, Quality Door Service does not offer emergency services.
Yes, Quality Door Service offers warranties.
Quality Door Service offers the following services: Residential door repair and replacement doors and sections, repair or replace door openers with Liftmaster products