About us
Business highlights
30 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.834 Reviews
Showing 1-25 of 34 reviews
Sam D.
05/2020
computer repair, computer sales
 + 0 moreThey tried to fix my computer that was hit by lightning and would not turn on. As it turns out the motherboard, so I bought a new one. Gary took the hard drive out of my old computer and put it in a new one for me and it was ready in two hours! I could not even get a big chain electronics store on the phone to check the warranty in over two hours! Gary answered his phone when I called, helped me right away and did it right the first time! AND! No extra fees that the big chain people give you. he gave me a price and when I picked up the desktop? It was the price he told me! And the price was competitive to the big chain electronics store.
Description of Work: Tried to fix a blown computer
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Yes, I recommend this pro
$800
Brenda H.
02/2020
computer repair
 + -1 morewonderfully, entire project was completed in about 5 days and well within budget
Description of Work: locate and build a laptop computer for a specific purpose within a specific price range
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Yes, I recommend this pro
$600
Response from PC Parts & Service
Chris L.
01/2020
computer repair
 + -1 moreGreat experience. I will use them again and refer them
Description of Work: Hp laptop trying automatic repair ... can?t repair my PC . Try other options or Shut down
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Yes, I recommend this pro
Response from PC Parts & Service
Deann A.
01/2019
computer repair
 + -1 moreStephen was efficient and he did a good job. He even checked out our laptop and got that working.
Description of Work: Clean up of computer/printer
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Yes, I recommend this pro
Response from PC Parts & Service
Melvin K.
12/2018
computer repair, computer sales
 + 0 moreThey were very informative providing me with various options based on my intended use of the computer. They were agreeable to changes along the way and delivered the finished computer before they originally estimated. Very satisfied with Dexter and Emily who answered all my questions, even the dumb ones, and provided me with all the information I requested. I could have built it myself at a lower cost obtaining the parts on the internet, but I didn't have the knowledge to do everything and was okay with paying additional for their fantastic help.
Description of Work: Advise and build a computer for photo and video
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Yes, I recommend this pro
$2,300
Response from PC Parts & Service
Tim M.
12/2018
computer repair
 + -1 moreI was given an approximate price for the 8 GB of RAM and a fixed price for the labor ($40). They advised me of the RAM I needed, which was less than I anticipated or had been told by others. They ordered the RAM which was a bit more expensive than anticipated. They called me as soon when it came in and installed it in less than an hour. Quite pleased with the overall service and experience.
Description of Work: Ram upgraded on my Lenovo laptop
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Yes, I recommend this pro
$148
Response from PC Parts & Service
Randy M.
12/2018
computer repair
 + -1 moreDexter did typical testing and then additional in-depth testing neither of which captured any specific situation. The System still didn't start everytime until Dexter decided to take a drastic step which, to date has made everything working fine. Increased memory as wll. Wonderful experience, keep me always apprised of the status and was very friendly and professional. Fantastic shop and seem to care about their customers.
Description of Work: Dexter fixed an intermittent problem which would have driven me mad.
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Yes, I recommend this pro
Response from PC Parts & Service
Dennis P.
08/2018
computer repair
 + -1 moreDexter was excellent. I took both desk tops to their shop. Dexter was very up front about the anticipated charges and called me with an updated quote once he had had analyzed each situation. When I came to pick up each computer, he booted each to show me exactly what he had done and confirmed that each situation had been completely resolved. I am retired and no longer have access to tech support at work. I was extremely satisfied with my experience. Now with Dexter I feel that I have access to expert tech support when I need it.
Description of Work: Dexter worked on two desk top computers. One was a new computer; he set it up and transferred programs and data from the hard disk of an old desk top onto the new computer. The second desk top was having a number of software problems which Dexter fixed.
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Yes, I recommend this pro
$215
Response from PC Parts & Service
Charles G.
04/2018
computer repair
 + -1 moreThey did a great job. Also, Gave me advice on the computer.
Description of Work: Set up a computer and installed windows
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Yes, I recommend this pro
Response from PC Parts & Service
Susan C.
08/2017
computer repair
 + -1 moreThe owner/manager Dexter, was very helpful & wonderful; and honest; and very upfront of what the charges could be; We have taken 2 laptops to PC Parts & Services for repairs before, & we are very satisfied with the service. I bought a projector to use for power point but the company did not supply the cable necessary to connect to my computer, it was designed to connect to a tv or a dvd player to project movies, i took my computer & the projector to PC Parts & Services, & Dexter identified what I needed, sold me the cable, and spent almost 1 hour to show me how to project a power point presentation, there was a minimal charge for his time but i was so greatful i would have paid him more!
Description of Work: Laptop Repair & Upgrade
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Yes, I recommend this pro
$350
Response from PC Parts & Service
Steve C.
06/2017
computer repair
 + -1 moreIncredible! Have never been paid that much attention in buying a product. Gary, the owner, patiently went thru the features of my new computer at his shop. He even helped me over the phone when I didn't understand several of the features. He did this several times! Will use him for all my computer issues.
Description of Work: Purchase a new computer.
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Yes, I recommend this pro
$700
Response from PC Parts & Service
d F.
04/2017
computer repair
 + -1 moreI have many computers both business and personal. PC Parts and Repair have them all running faster than when they were new. I have also bought a few recondition computers from them, at bargain prices
Description of Work: First of all let me say that I really don't like computers. I think a hook should be attached to them by the manufacture so you can use them as an anchor when they don't work or run slow. My computer was being its typical slow self when I finally broke down and took to PC Parts and Repair. They asked me if they could keep it for a day to run diagnostics on it. The next day Gary called me and told me that it was ready and all it needed was a cleaning.
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Yes, I recommend this pro
$40
Response from PC Parts & Service
James B.
02/2016
computer repair
 + -1 moreRepair was performed quicker than originally quoted and I was charged less than the estimate. Entirely satisfied with the work and recommend PC Parts & Service to others.
Description of Work: Repaired my older Toshiba notebook's charging jack.
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Yes, I recommend this pro
$135
Response from PC Parts & Service
Luis C.
02/2014
computer repair
 + -1 moreMy wife and I took the CPU unit to the repair shop, checked it in. We were told what work was going to be done and the possible cuases of the problem. Three days later the CUP unit problem was fixed and working well. However hte new replacement power supply is a bit more audible.
Description of Work: System diagnostic and replacement of power supply.
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Yes, I recommend this pro
$120
Response from PC Parts & Service
Anthony D.
11/2013
computer repair
 + -1 moretune-up to improve performance and fixed video card problems.
Description of Work: I used PC Parts & Service
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Yes, I recommend this pro
$90
Response from PC Parts & Service
Robert M.
10/2013
computer repair
 + -1 moreTook cup in explained my issues and the necessary process was explained to repair. Price was reasonable and explained in great detail my problem and what they did to repair my unit.
Description of Work: Cleaned up hard drive and download important updates.
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Yes, I recommend this pro
$128
Response from PC Parts & Service
LINDA M.
08/2013
computer repair
 + -1 morePick up demo, all worked very well, advised that norton programs were secure. I plan to use them again. They are excellent.
Description of Work: Basic Desk top repair- refurb HP-Media center PC
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Yes, I recommend this pro
$125
Response from PC Parts & Service
James G F.
08/2013
computer repair
 + -1 moreI took my old and new PC's to their shop. Everything went well. We have been doing business with them for years. I only had one bad experience when a lady tech came to my house several years ago and really didn't know much about Outlook. She no longer works for them. As I told them then, I would rather hear 'I don't know' rather than someone who just try's to muck their way through it. The tech who worked on my PC this time and then came to my home knew his stuff! I'm 73 and a good user but am completely lost when thing don't work correctly.
Description of Work: Cleaned up and reconditioned old PC so I could give it to a friend who needed a newer PC. They set up the operating system and Windows Office Suite on my new PC. Transferred files from old PC to new PC. Came to my home and hooked up the new PC and made sure everything was running well.
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Yes, I recommend this pro
$500
Response from PC Parts & Service
Warren W.
07/2013
computer repair
 + -1 more.They diagnosed the problem the first day and the computer was ready the next day. Will use again if I have a PC problem I can't fix.
Description of Work: Repaired desktop computer that had bad power supply.
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Yes, I recommend this pro
$160
Response from PC Parts & Service
BeaAnn K.
06/2013
computer repair
 + -1 moreGood overall. Kept me informed of process. Even did follow up. Recommend PC Parts & Services.
Description of Work: Ran full diagnostics to determine OS corruption, placed new Ethernet card, tested all components, reloaded OS with data saved. Installed set up, added updates & base software.
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Yes, I recommend this pro
$250
Response from PC Parts & Service
Eric C.
02/2013
computer repair
 + -1 moreI would definitely hire this company again.
Description of Work: College Daughter's computer was dirty with paint (She is an artist). Apparently this affected the fan that stopped working. Fan was replaced and the laptop PC was cleaned.
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Yes, I recommend this pro
$150
Response from PC Parts & Service
Steven H.
02/2013
computer repair
 + -1 moreEverytime we have used their service, it has been great!
Description of Work: I have hired them for computer repairs.
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Yes, I recommend this pro
Response from PC Parts & Service
Michael Bruce S.
02/2013
computer repair
 + -1 moreHe did exactly what was asked. Once he found the problem, he called me before going forward to get my approval for the repairs. He was able to save my documents and photos that I had on the computer as well. He did great work!
Description of Work: He had to format the computer and reinstall everything after getting a virus on my computer.
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Yes, I recommend this pro
$150
Response from PC Parts & Service
Allen O.
10/2012
computer repair
 + -1 moreThe repair was fast. Have used this company for past 8 years a number of times, and I can say if it is broken it will be fixed right.
Description of Work: Computer needed repair.
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Yes, I recommend this pro
$50
Response from PC Parts & Service
Linda H.
10/2012
computer repair
 + -1 moreI cannot thank this company enough for promptly taking care of my company needs and getting me back up and running a timely manner. I am more than pleased with this company and will use them for all my future business & personal computer needs.
Description of Work: This company knows what they are doing. Their tech's are highly skilled & trained in all areas of computer problems & office network problems. Originally I hired Best Buy Geek Squad and they did nothing except make my office network problems worse! Devin is the tech's name from this company and he is really good at what he does. Devin had to work for several hours to correct router, printer, network, credit card processing machine, labtop, & many other issues. Even though it took a bit of time Devin knew exactly how to put my office back in working order. After dealing with the Geek Squad for 2 months the few hours Devin spent in my office was well work every penny! This is company is very honest & professional. I would highly recommend this company to anyone.
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Yes, I recommend this pro
$1,000
Response from PC Parts & Service
- 1(current)
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Contact information
9609 FM1960 West, Houston, TX 77070
http://www.pcpartsandservice.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
10:00 AM - 6:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
10:00 AM - 6:00 PMFriday:
10:00 AM - 6:00 PMSaturday:
10:00 AM - 4:00 PMLicensing
Bonded
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training
FAQ
PC Parts & Service is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
PC Parts & Service accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, PC Parts & Service offers free project estimates.
No, PC Parts & Service does not offer eco-friendly accreditations.
No, PC Parts & Service does not offer a senior discount.
No, PC Parts & Service does not offer emergency services.
Yes, PC Parts & Service offers warranties.
PC Parts & Service offers the following services: PC parts, sales, service, and repair. Data Recovery, IT Remote Assistance. In stock new and refurbished computer systems. Laptop Screen replacement and more.
TV installation
Contact information
9609 FM1960 West, Houston, TX 77070
http://www.pcpartsandservice.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
10:00 AM - 6:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
10:00 AM - 6:00 PMFriday:
10:00 AM - 6:00 PMSaturday:
10:00 AM - 4:00 PM